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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9910 Views
  • 3 replies
  • 9 likes
  • Security
  • 9910 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • imksa
  • Newbie
  • 493490 Views
  • 981 replies
  • 112 likes
  • Account
  • 493490 Views
  • 981 replies
  • 112 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1213927 Views
  • 119 replies
  • 117 likes
  • Account
  • 1213927 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122660 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122660 Views
  • 72 replies
  • 12 likes

Superuser Contribution My premuim account keeps changing to free...HELP!

I have a premium family account, which I have on 4 devices on this account, two seem to be working well and have no problems. But for some reason the other two do not seem to be responding. I have one phone which is vodaphone and the new one is spark...

  • Newbie
  • I have a premium family account, which I have on 4 devices on this account, two seem to be working well and have no problems. But for some reason the other two do not seem to be responding. I have on...
  • MonicaM_Bogota
  • Roadie
  • 226 Views
  • 1 replies
  • 0 likes
  • 226 Views
  • 1 replies
  • 0 likes

Superuser Contribution Have a student discount but sometimes get charged 10$

Hi, I have a student discount and I have been charged 10$ on some months and 5$ on other months. How can I talk to someone to get this refunded? I already tried contacting spotify through mail but that hasn't worked out. Thanks

  • Newbie
  • Hi,    I have a student discount  and I have been charged 10$ on some months and 5$ on other months.  How can I talk to someone to get this refunded? I already tried contacting ...
  • MonicaM_Bogota
  • Roadie
  • 233 Views
  • 1 replies
  • 0 likes
  • 233 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Family Account Not Working

Me and my flatmates were sharing a family account and even though we are currently living in the same address Spotify blocked 2 of us from using the account. And now when they invite me over spotify it says that I can't join on the website. There was...

  • Newbie
  • Me and my flatmates were sharing a family account and even though we are currently living in the same address Spotify blocked 2 of us from using the account. And now when they invite me over spotify ...
  • MonicaM_Bogota
  • Roadie
  • 506 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 506 Views
  • 1 replies
  • 0 likes

Superuser Contribution Incorrect Address match on Family invite

Hi. My invite to family account was refused as I placed in IRELAND as my zip code (the account owner had put in Eircode here). We don't have ZIp codes in Ireland (or many other countries!)A) How do I get a invite resent/approved.and B) You should cha...

  • Newbie
  • Hi. My invite to family account was refused as I placed in IRELAND as my zip code (the account owner had put in Eircode here).  We don't have ZIp codes in Ireland (or many other countries!) A) ...
  • MonicaM_Bogota
  • Roadie
  • 230 Views
  • 1 replies
  • 0 likes
  • 230 Views
  • 1 replies
  • 0 likes

Superuser Contribution Subscription Not Working

The other day I was on Spotify and saw that my week of free premium was over, I went online to subscribe with the student discount, put in all of my account information, and then checked on the Spotify app to see that I was still listen as free both ...

  • Newbie
  • The other day I was on Spotify and saw that my week of free premium was over, I went online to subscribe with the student discount, put in all of my account information, and then checked on the Spoti...
  • MonicaM_Bogota
  • Roadie
  • 170 Views
  • 1 replies
  • 0 likes
  • 170 Views
  • 1 replies
  • 0 likes

Superuser Contribution On hold payment

Hi! I've paid my subscription via e-mobile banking. But somehow there's a problem with the status of payment. It (the e-mobile) said my payment is on hold. Im afraid it would be paid after the time limit. Can you help? Thank you -p.s. Sorry about my ...

  • Newbie
  • Hi! I've paid my subscription via e-mobile banking. But somehow there's a problem with the status of payment. It (the e-mobile) said my payment is on hold. Im afraid it would be paid after the time l...
  • MonicaM_Bogota
  • Roadie
  • 645 Views
  • 1 replies
  • 0 likes
  • 645 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problem about Family Account

One of my family member has created a family account to enjoy the Spotify, all of my brothers have already joined the plan successfully except for me. While I receiving the invited mail from the host member, I entered the link and also filled in the ...

  • Visitor
  • One of my family member has created a family account to enjoy the Spotify, all of my brothers have already joined the plan successfully except for me. While I receiving the invited mail from the host...
  • MonicaM_Bogota
  • Roadie
  • 202 Views
  • 1 replies
  • 0 likes
  • 202 Views
  • 1 replies
  • 0 likes

Somebody is on my account

Somebody is using my account, I have had my music paused every single time I use Spotify and play a Play/Pause game with them. Yes I have unlinked every single device associated to my account and changed my password as well as revoked all apps. The r...

  • Casual Listener
  • Somebody is using my account, I have had my music paused every single time I use Spotify and play a Play/Pause game with them. Yes I have unlinked every single device associated to my account and cha...
  • Hubo
  • Community Legend
  • 304 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 304 Views
  • 3 replies
  • 0 likes

Superuser Contribution dowload

ultilizo minha conta em um ipod e no meu celular, quando vou baixar musica no ipod fala que ja excedi o numero de dowload, porque isso acontece?

  • Newbie
  • ultilizo minha conta em um ipod e no meu celular, quando vou baixar musica no ipod fala que ja excedi o numero de dowload, porque isso acontece?
  • user-removed
  • Not applicable
  • 268 Views
  • 1 replies
  • 0 likes
  • 268 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Giving multiple gift cards

I would like to give Spotify gift cards to multiple (10+) people. Is there a way to do this as one transaction or do they each need to be done separately?

  • Newbie
  • I would like to give Spotify gift cards to multiple (10+) people.  Is there a way to do this as one transaction or do they each need to be done separately?
  • user-removed
  • Not applicable
  • 515 Views
  • 1 replies
  • 0 likes
  • 515 Views
  • 1 replies
  • 0 likes

Solved!! Misspelled e-mail and bought premium on it.

I signed up with the wrong email and i got the student premium on it. Today i was logged out of my account and tried to reset my password but then i realized i used someone else's email that is spelled similar to mine. The account is unaccessible to ...

  • Newbie
  • I signed up with the wrong email and i got the student premium on it. Today i was logged out of my account and tried to reset my password but then i realized i used someone else's email that is spell...
  • ErikG
  • Roadie
  • 349 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
    Subscription
  • 349 Views
  • 1 replies
  • 0 likes

Solved!! Premium for family - Appropriate Music

Hello,I just added my daughter to my Spotfiy. How do I make sure she is listening to age appropriate music?

  • Casual Listener
  • Hello, I just added my daughter to my Spotfiy. How do I make sure she is listening to age appropriate music?
  • Chickstr
  • Casual Listener
  • 301 Views
  • 2 replies
  • 0 likes
  • 301 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify Premium through Starbucks?

As a Starbucks partner, I get Spotify premium. I signed up for an account with my partner numbers, and at first it worked like a premium account should. Now it is saying I have a free account and need to sign up for premium. Can anyone help me? Spoti...

  • Newbie
  • As a Starbucks partner, I get Spotify premium. I signed up for an account with my partner numbers, and at first it worked like a premium account should. Now it is saying I have a free account and nee...
  • user-removed
  • Not applicable
  • 237 Views
  • 1 replies
  • 0 likes
  • 237 Views
  • 1 replies
  • 0 likes

Superuser Contribution Germany: Telekom subscription paused, now activated but not linked to spotify

Goodmorning Dear Community, I've used Spotify Premium as a feature of my telekom-contract. It worked easily and I enjoyed it a lot. Really a lot. From September to December I was in the US for a project and paused my Telekom contract. Its a feature t...

  • Newbie
  • Goodmorning Dear Community,   I've used Spotify Premium as a feature of my telekom-contract. It worked easily and I enjoyed it a lot. Really a lot. From September to December I was in the US f...
  • user-removed
  • Not applicable
  • 217 Views
  • 1 replies
  • 0 likes
  • 217 Views
  • 1 replies
  • 0 likes

jag har premium men free har gått in och kan inte få bort detta.

Någon som vet hur man gör, jag har nog råkat trycka på free trial men har redan premium. Nu kan jag inte använda premium för det står att jag måste uppgradera. men som sagt jag har redan betalt för premium en gång denna månad.... Börjar bli smått gal...

  • Visitor
  • Någon som vet hur man gör, jag har nog råkat trycka på free trial men har redan premium. Nu kan jag inte använda premium för det står att jag måste uppgradera. men som sagt jag har redan betalt f...
  • Emil996
  • Newbie
  • 661 Views
  • 2 replies
  • 0 likes
  • 661 Views
  • 2 replies
  • 0 likes

No way to make Premium work (doesn't recognize premium account)

I've been having trouble lately with Spotify. I payed 3 months of premium (and I'm still in those three months cause I payed like three weeks ago) but Spotify app doesn't recognize my account as a premium one. Neither does computer app.I've tried to ...

  • Newbie
  • I've been having trouble lately with Spotify. I payed 3 months of premium (and I'm still in those three months cause I payed like three weeks ago) but Spotify app doesn't recognize my account as a pr...
  • Maxim
  • Spotify Star
  • 156 Views
  • 1 replies
  • 0 likes
  • 156 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium

HiI have payed for Premium with gift voucers until 2019 but all the sudden it stopped working and now i have Free.

  • Casual Listener
  • Hi I have payed for Premium with gift voucers until 2019 but all the sudden it stopped working and now i have Free.
  • Mssandh
  • Casual Listener
  • 275 Views
  • 2 replies
  • 0 likes
  • 275 Views
  • 2 replies
  • 0 likes