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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • mothical
  • Newbie
  • 156350 Views
  • 175 replies
  • 12 likes
  • Account
    Free
  • 156350 Views
  • 175 replies
  • 12 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 10606 Views
  • 3 replies
  • 10 likes
  • Security
  • 10606 Views
  • 3 replies
  • 10 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • OlehKarasov
  • Casual Listener
  • 506682 Views
  • 985 replies
  • 112 likes
  • Account
  • 506682 Views
  • 985 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 124461 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 124461 Views
  • 74 replies
  • 12 likes

Acerca del plan familiar por todo un año?

Hola estimados,Actualmente, yo tengo una cuenta premium y mi esposa tambien. Ahora mi hijo quiero utilizar Spotify, tambien. He visto en un anuncio donde indica que puedo hacer un solo pago por todo un año (que en Perú cuesta S/ 202.80), esto aplica ...

  • Newbie
  • Hola estimados, Actualmente, yo tengo una cuenta premium y mi esposa tambien. Ahora mi hijo quiero utilizar Spotify, tambien. He visto en un anuncio donde indica que puedo hacer un solo pago por tod...
  • manimecker30
  • Roadie
  • 1116 Views
  • 1 replies
  • 0 likes
  • 1116 Views
  • 1 replies
  • 0 likes

No puedo conectar pues dice necesito cuenta premium

Soy nueva en esto tenia spoty gratis y baje music premiuY al momento de conectarme me enlaza con la cta anterior de spoty y no me deja escuchar nada porque dice que necesito una cta premium

  • Newbie
  • Soy nueva en esto tenia spoty gratis y baje music premiu Y al momento de conectarme me enlaza con la cta anterior de spoty y no me deja escuchar nada porque dice que necesito una cta premium
  • manimecker30
  • Roadie
  • 189 Views
  • 1 replies
  • 0 likes
  • 189 Views
  • 1 replies
  • 0 likes

Family plan more 2 subscription per year

I try to join a family plan, but it said I already joined 2 family plan in the latest 12 month. Is this a restriction? What Can i do?

  • Newbie
  • I try to join a family plan, but it said I already joined 2 family plan in the latest 12 month. Is this a restriction? What Can i do?
  • manimecker30
  • Roadie
  • 1014 Views
  • 1 replies
  • 0 likes
  • 1014 Views
  • 1 replies
  • 0 likes

Family Member with an account from a different country

Hey, I'am a student from austria and living with 4 other students in the same flat. We were thinking about creating a Spotifiy Account but one of us has a german spotifiy account (created in germany, but he is staying for now in austria), will he be ...

  • Newbie
  • Hey,   I'am a student from austria and living with 4 other students in the same flat. We were thinking about creating a Spotifiy Account but one of us has a german spotifiy account (created in...
  • manimecker30
  • Roadie
  • 267 Views
  • 2 replies
  • 0 likes
  • 267 Views
  • 2 replies
  • 0 likes

E-Card gift

I purchased a spotify premium e-card for a friend. But until now neither I nor her have received any email from spotify? If the email containing the PIN to redeem the card doesn't send will you be even able to refund me? PLEASE just resend the email ...

  • Casual Listener
  • I purchased a spotify premium e-card for a friend. But until now neither I nor her have received any email from spotify? If the email containing the PIN to redeem the card doesn't send will you be ev...
  • MikeMeneses
  • Casual Listener
  • 222 Views
  • 1 replies
  • 0 likes
  • 222 Views
  • 1 replies
  • 0 likes

Issues Logging In

I sent this question to Spotify support, but I'm posting it here too in case I can get more help... I seem to be having a strange issue with logging into my premium account. About a week ago logged off of all my devices, and was able to log back on t...

  • Casual Listener
  • I sent this question to Spotify support, but I'm posting it here too in case I can get more help...   I seem to be having a strange issue with logging into my premium account. About a week ago...
  • dslcactus
  • Casual Listener
  • 350 Views
  • 4 replies
  • 1 likes
  • 350 Views
  • 4 replies
  • 1 likes

Spotfy premium 3 meses dezembro 2016

Olá, meu nome é Vinicius, assinei o spotify agora do final do ano de 2016 na promocão em que o valor de 1 mes de assinatura seria válido para 3 meses, e a poucos dias minha conta premium foi cortada, poderiam por gentileza averiguar o erro? Conto com...

  • Newbie
  • Olá, meu nome é Vinicius, assinei o spotify agora do final do ano de 2016 na promocão em que o valor de 1 mes de assinatura seria válido para 3 meses, e a poucos dias minha conta premium foi cortada,...
  • Bittencourt
  • Spotify Star
  • 209 Views
  • 1 replies
  • 0 likes
  • 209 Views
  • 1 replies
  • 0 likes

Solved!! Friends' music on side

Hey guys, does anybody know, if it's possible to pick out friends to put them on the right side to see the music they play? I can see random people and can do nothing to see the chosen ones.Thanks for answering.Kaja

  • Casual Listener
  • Hey guys, does anybody know, if it's possible to pick out friends to put them on the right side to see the music they play? I can see random people and can do nothing to see the chosen ones. Thanks ...
  • ErickRGuetta
  • Community Legend
  • 335 Views
  • 3 replies
  • 0 likes
  • 335 Views
  • 3 replies
  • 0 likes

Plano Premium Familiar

Olá, estou com dificuldades para conseguir ser incluída no plano Premium familiar do meu irmão. Após inserir o código o sistema acusa que o mesmo não pode ser resgado. Já tentei com mais de uma conta e nada funciona. O que devo fzr?

  • Casual Listener
  • Olá, estou com dificuldades para conseguir ser incluída no plano Premium familiar do meu irmão. Após inserir o código o sistema acusa que o mesmo não pode ser resgado. Já tentei com mais de uma conta...
  • Bittencourt
  • Spotify Star
  • 394 Views
  • 3 replies
  • 0 likes
  • Login
  • 394 Views
  • 3 replies
  • 0 likes

Superuser Contribution Paid for premium family, suddenly DOWNGRADE to Spotify Free...please help!

I recently join the spotify family package on Oct 2016. Suddenly my spotify family primuim acc. had been downgraded to spotify Free, but my family menbers are still in Primium . Can anyone please help me?!

  • Casual Listener
  • I recently join the spotify family package on Oct 2016. Suddenly my spotify family primuim acc. had been downgraded to spotify Free, but my family menbers are still in Primium . C...
  • user-removed
  • Not applicable
  • 339 Views
  • 1 replies
  • 0 likes
  • Free
    Premium
  • 339 Views
  • 1 replies
  • 0 likes

Premium offer

I chose to get the 99p premium offer for 3 month on the first of December, unfortunately I've had to get a new phone and when I've tried logging in its saying my account is just a free one, I just don't want to be charged after my 3 month offer but c...

  • Visitor
  • I chose to get the 99p premium offer for 3 month on the first of December, unfortunately I've had to get a new phone and when I've tried logging in its saying my account is just a free one, I just do...
  • KatesHere
  • Community Legend
  • 327 Views
  • 5 replies
  • 0 likes
  • Login
    Premium
    Security
  • 327 Views
  • 5 replies
  • 0 likes

Superuser Contribution I am being charged for my initial account after switching to the family plan.

I switched to a family premium plan a few months ago. I noticed that I have been being charged on the 3rd of the month and the 16th. One charge is the price of a premium account, the other the price of a family premium account. I am not sure how this...

  • Newbie
  • I switched to a family premium plan a few months ago. I noticed that I have been being charged on the 3rd of the month and the 16th. One charge is the price of a premium account, the other the price ...
  • user-removed
  • Not applicable
  • 218 Views
  • 1 replies
  • 0 likes
  • 218 Views
  • 1 replies
  • 0 likes

Solved!! Log in fail

Every time I try to log in to Spotify I receive a message that I already have an account with this email address

  • Newbie
  • Every time I try to log in to Spotify I receive a message that I already have an account with this email address
  • MartinStoichkov
  • Community Legend
  • 380 Views
  • 2 replies
  • 0 likes
  • 380 Views
  • 2 replies
  • 0 likes

how do i find out when i registered on spotify

i belive it was really early, like e-post invite only

  • Newbie
  • i belive it was really early, like e-post invite only
  • KatesHere
  • Community Legend
  • 1635 Views
  • 1 replies
  • 0 likes
  • 1635 Views
  • 1 replies
  • 0 likes

Solved!! Unknown device available

This PS4-863 appeared as an available device, I do not own a ps4. I changed my password, purged al offline devices and forced sign out for all, yet when I restarted spotify the mysterious ps4 still remained. Please help. Funny thing is, I had to relo...

PoihtQ1
  • Regular
  •   This PS4-863 appeared as an available device, I do not own a ps4. I changed my password, purged al offline devices and forced sign out for all, yet when I restarted spotify the mysterious ps4...
  • JoeSan
  • Casual Listener
  • 1243 Views
  • 8 replies
  • 0 likes
  • Account
    Premium
    Security
  • 1243 Views
  • 8 replies
  • 0 likes

Superuser Contribution Dubbele afschrift

Het viel mij op dat ik sinds september iedere maand dubbel betaal. Ik heb een aangemeld voor een aanbieding van 0,99 euro. Zou het daar kunnen liggen. Ik heb nu mijn abbonement helemaal stop gezet.

  • Newbie
  • Het viel mij op dat ik sinds september iedere maand dubbel betaal. Ik heb een aangemeld voor een aanbieding van 0,99 euro. Zou het daar kunnen liggen. Ik heb nu mijn abbonement helemaal stop gezet.&n...
  • Bramvsantvoort
  • Newbie
  • 247 Views
  • 2 replies
  • 0 likes
  • Premium
    Subscription
  • 247 Views
  • 2 replies
  • 0 likes

Superuser Contribution i cant change my country code to update my payment information

i'm trying to update my country code to canada so that my updated credit card, which is canadian, gets accepted. My original credit card was from cypress and when i update to a canadian card it says "spotify is not available in that country".Please h...

  • Newbie
  • i'm trying to update my country code to canada so that my updated credit card, which is canadian, gets accepted.  My original credit card was from cypress and when i update to a canadian card it...
  • user-removed
  • Not applicable
  • 239 Views
  • 1 replies
  • 0 likes
  • 239 Views
  • 1 replies
  • 0 likes

Superuser Contribution Término de spotify promocional

Contraté una promoción por tres meses y ahora recién en El segundo mes se actualizo el pago cuando en realidad aun o promoción esta vigente...donde puedo solicitar un reembolso o alguna solucion

  • Newbie
  • Contraté una promoción por tres meses y ahora recién en El segundo mes se actualizo el pago cuando en realidad aun o promoción esta vigente...donde puedo solicitar un reembolso o alguna solucion
  • user-removed
  • Not applicable
  • 168 Views
  • 1 replies
  • 0 likes
  • 168 Views
  • 1 replies
  • 0 likes

Superuser Contribution Tarjeta regalo sin llegar/Spotify gift card

Buenos días, el día 5 compré una tarjeta de regalo spotify. No me ha llegado ningún correo ni se me ha hecho ningún cobro. Las 2 cuentas de correo que facilité son mías. He repasado los datos que di y son correctos. ¿Por qué no recibo respuesta? Morn...

  • Newbie
  • Buenos días, el día 5 compré una tarjeta de regalo spotify. No me ha llegado ningún correo ni se me ha hecho ningún cobro. Las 2 cuentas de correo que facilité son mías. He repasado los datos que di ...
  • user-removed
  • Not applicable
  • 215 Views
  • 1 replies
  • 0 likes
  • Other
  • 215 Views
  • 1 replies
  • 0 likes

Spotify Familien Account

Hallo,Meine Eltern haben mit mir zusammen einen Spotify Familien Account. Wir sind aber nicht unter der gleichen Adresse zu erreichen. Meine Eltern haben eine Mail erhalten, wo die Adresse verifiziert werden soll. Was kann ich tun, damit alles so ble...

  • Casual Listener
  • Hallo, Meine Eltern haben mit mir zusammen einen Spotify Familien Account. Wir sind aber nicht unter der gleichen Adresse zu erreichen. Meine Eltern haben eine Mail erhalten, wo die Adresse verifizi...
  • BIGARNI
  • Casual Listener
  • 291 Views
  • 2 replies
  • 0 likes
  • 291 Views
  • 2 replies
  • 0 likes