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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

82654 Views

9 replies

2 likes

Account
Login
  • 82654 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

658450 Views

13 replies

4 likes

Account
  • 658450 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

740009 Views

18 replies

29 likes

  • 740009 Views
  • 18 replies
  • 29 likes

Delete my account

I want to delete my account. I will be signing up for Apple Music so I won't need Spotify anymore. I don't want my email to be stuck on my Spotify account anymore so if you could delete it that would be great!

Visitor

I want to delete my account. I will be signing up for Apple Music so I won't need Spotify anymore. I don't want my email to be stuck on my Spotify account anymore so if you could delete it that would...

Maxim

Spotify Star

183 Views

1 replies

0 likes

  • 183 Views
  • 1 replies
  • 0 likes

Offer to give three months for $.99 and you welshed on deal

Please don't send me offers that you don't intend to keep, in my neighborhood we call that welshing on a deal!!!!Best RegardsDon Stackhousestackhousecoinc@gmail.com With Premium, listen to your music anytime, anywhere: on demand and offline, with unl...

Visitor

Please don't send me offers that you don't intend to keep, in my neighborhood we call that welshing on a deal!!!! Best Regards Don Stackhouse stackhousecoinc@gmail.com   With Premi...

150 Views

0 replies

0 likes

  • 150 Views
  • 0 replies
  • 0 likes

Exportar playlists

Como muevo mis canciones, playlists, etc, a otra cuenta?

Visitor

Como muevo mis canciones, playlists, etc, a otra cuenta?

itu_

Community Legend

10619 Views

1 replies

0 likes

Account
  • 10619 Views
  • 1 replies
  • 0 likes

Payment Method

Hey i was wondering if it is possible if i can get spotify premium with my money that is in my google play store. because i had gotten a google play card and already put the money into my google play store account

Newbie

Hey i was wondering if it is possible if i can get  spotify premium with my money that is in my google play store. because i had gotten a google play card and already put the money into my googl...

Maxim

Spotify Star

182 Views

1 replies

0 likes

Premium
Subscription
  • 182 Views
  • 1 replies
  • 0 likes

Can't log in or play with data

In the past, I had premium for a few months but ended up unsubscribing because I could not play in downloaded music unless I was connected to wifi (ie not on mobile data) so felt it was a waste of money.I have just deactivated premium, and now I'm fo...

Casual Listener

In the past, I had premium for a few months but ended up unsubscribing because I could not play in downloaded music unless I was connected to wifi (ie not on mobile data) so felt it was a waste of mo...

itu_

Community Legend

884 Views

3 replies

0 likes

  • 884 Views
  • 3 replies
  • 0 likes

Solved!! Cancel Spotify premium for family

So guys last night I mistakenly signed up for Spotify premium for family ("that" night)Can I cancel and get a refund?

Newbie

So guys last night I mistakenly signed up for Spotify premium for family ("that" night) Can I cancel and get a refund?

Catee

Community Legend

360 Views

1 replies

0 likes

  • 360 Views
  • 1 replies
  • 0 likes

payment

spotify charged me for19 TWD, but told me I have already used this discount before and I didn't get my premium. i was not suppose to be charged. how can i get my money back

Newbie

spotify charged me for19 TWD, but told me I have already used this discount before and I didn't get my premium. i was not suppose to be charged. how can i get my money back

Catee

Community Legend

166 Views

1 replies

0 likes

  • 166 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Traveling abroad more than 14 days

Hello!!! Can someone please help as to how I can access spotify while I am travelling the next 3 months. I'm getting a message I can't access abroad longer than 14 days. Thank you so much!!!!

Casual Listener

Hello!!! Can someone please help as to how I can access spotify while I am travelling the next 3 months. I'm getting a message I can't access abroad longer than 14 days. Thank you so much!!!!

DjTakua

Visitor

5722 Views

8 replies

0 likes

  • 5722 Views
  • 8 replies
  • 0 likes

Impossible de se connecter à l'étranger même après avoir changer le pays dans mon profil

Bonjour,Utilisatrice de spotify depuis quelques mois en métropole avec un immense plaisir, je n'arrive plus à me connecter sur mon compte depuis 3 jours.Je suis actuellement à Panama et j'ai utilisé spotify avec succès pendant plusieurs semaines. mai...

Newbie

Bonjour, Utilisatrice de spotify depuis quelques mois en métropole avec un immense plaisir, je n'arrive plus à me connecter sur mon compte depuis 3 jours. Je suis actuellement à Panama et j'ai util...

leahv01

Newbie

2145 Views

4 replies

0 likes

  • 2145 Views
  • 4 replies
  • 0 likes

Superuser Contribution Pagué Premium por 3 meses y me lo han quitado a los días

Pagué mi cueta premum por 3 meses y no ha pasado ni una semana y ya me o de Han quitado, tengo mi recibo y todo pero veo que en la página no hay opción para resolver eso, ¿qué hago?

Newbie

Pagué mi cueta  premum por 3 meses y no ha pasado ni una semana y ya me o de Han quitado, tengo mi recibo y todo pero veo que en la página no hay opción para resolver eso, ¿qué hago?

RodrigoPalma

Roadie

213 Views

1 replies

0 likes

Account
  • 213 Views
  • 1 replies
  • 0 likes

Superuser Contribution My spotify says not to be premium and I just paid for it

Last month I paid the promotion of the three premium months and the day of now my service is canceled without reason being that I have two months to cover my payment, how can I fix my problem?

Newbie

Last month I paid the promotion of the three premium months and the day of now my service is canceled without reason being that I have two months to cover my payment, how can I fix my problem?

RodrigoPalma

Roadie

198 Views

1 replies

0 likes

  • 198 Views
  • 1 replies
  • 0 likes

how can i move to my new account?

I heard that I cant change my username, (toyotaunlimited) but that I could create another account and have everything moved to it.I have created the new account (jdu4of6) but I cant find any way to move anything, even though I followed the link in th...

Visitor

I heard that I cant change my username, (toyotaunlimited) but that I could create another account and have everything moved to it. I have created the new account (jdu4of6) but I cant find any way to...

crematedman

Community Legend

208 Views

1 replies

0 likes

  • 208 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't get back an app

I accidentally clicked "Revoke access" on one of the apps that have access to interact with my account. Is there a way for me to get the app back?

Casual Listener

I accidentally clicked "Revoke access" on one of the apps that have access to interact with my account. Is there a way for me to get the app back?

Mathildeleo

Casual Listener

240 Views

2 replies

0 likes

Account
  • 240 Views
  • 2 replies
  • 0 likes

hey

i cancelled my account along time ago and my log in says its not even a account but i realized i am still being charged and i have no idea how to stop it!! help!!!

Newbie

i cancelled my account along time ago and my log in says its not even a account but i realized i am still being charged and i have no idea how to stop it!! help!!!

jean3601

Community Legend

294 Views

1 replies

0 likes

  • 294 Views
  • 1 replies
  • 0 likes

Solved!! [RESOLVED] Login seems to try to Sign in with latest iOS client.

Hi, I just bought a new phone and downloaded spotify on it (account linked on many devices and many computers), with mail login preference. Whenever i try to hit "Log in > With Mail" and enter my preferencies, it tells me "You already have an account...

Casual Listener

Hi,    I just bought a new phone and downloaded spotify on it (account linked on many devices and many computers), with mail login preference.   Whenever i try to hit "Log in > ...

embeoh

Casual Listener

389 Views

2 replies

0 likes

Login
  • 389 Views
  • 2 replies
  • 0 likes

Creating Playlists

Do I need to be a Premium member in order to create and manage Playlists? Also, I have Spotify on my Android TV and my Android smartphone, can I use the same playlists on any device? Thanks Joe

Regular

Do I need to be a Premium member in order to create and manage Playlists? Also, I have Spotify on my Android TV and my Android smartphone, can I use the same playlists on any device? Thanks Joe

Joe54261

Regular

320 Views

4 replies

0 likes

  • 320 Views
  • 4 replies
  • 0 likes

Unlink Facebook Premium Family

So here are some details about my current situation:I created my account with facebook and then my mother invited me to Spotify Family.And here the question:If I want to unlink from Facebook, but I want to keep the Family discount, how do I do that?I...

Casual Listener

So here are some details about my current situation: I created my account with facebook and then my mother invited me to Spotify Family. And here the question: If I want to unlink from Facebook, b...

JohnWhite

Newbie

725 Views

3 replies

0 likes

  • 725 Views
  • 3 replies
  • 0 likes

Subscription

I just upgraded to premium because there was a special offer of 99 cents per month for three months if I upgraded to premium. I paid 9.99 euro and I can not see the 99 centa for 3 months offer anywhere? Can somebody explain how this works?

Casual Listener

I just upgraded to premium because there was a special offer of 99 cents per month for three months if I upgraded to premium. I paid 9.99 euro and I can not see the 99 centa for 3 months offer anywhe...

Maxim

Spotify Star

427 Views

5 replies

0 likes

  • 427 Views
  • 5 replies
  • 0 likes

extra account

Anyone know a spotify phone number to call? I have an extra account that I would like to get reimbursed for.

Newbie

Anyone know a spotify phone number to call? I have an extra account that I would like to get reimbursed for. 

Jacob

Community Legend

195 Views

1 replies

0 likes

  • 195 Views
  • 1 replies
  • 0 likes

Superuser Contribution PAGAMENTO

Paguei o spotify por 16,90. Entao quer dizer que janeiro, fevereiro e março pagarei apenas 1,99?

Newbie

Paguei o spotify por 16,90. Entao quer dizer que janeiro, fevereiro e março pagarei apenas 1,99?  

RodrigoPalma

Roadie

191 Views

1 replies

0 likes

  • 191 Views
  • 1 replies
  • 0 likes