Cuenta Premium

Mi cuenta Premium vence el 22/01 pero quiero contratar el paquete familiar PREMIUM puedo hacerlo? Pagando el precio recién el 22/01?

• Miguelito1
• Newbie
• Mi cuenta Premium vence el 22/01 pero quiero contratar el paquete familiar PREMIUM puedo hacerlo? Pagando el precio recién el 22/01?
• 2017-01-04 2:07:31 PM
• 2017-01-04 3:36:57 PM
• Bittencourt
• Spotify Star
• 132 Views
• 1 replies
• 0 likes

Problem with date of next subscription

HelloToday (02/01/17) I got Spotify Premium Familiar and says next payment will be charged on 23/01/17. This plan has a duration of a month so I don't understand with the next payment is going to be in less than a month. Hope you can answer me as fas...

• luiginamadrid
• Newbie
• Hello Today (02/01/17) I got Spotify Premium Familiar and says next payment will be charged on  23/01/17. This plan has a duration of a month so I don't understand with the next payment is...
• 2017-01-03 2:50:54 AM
• 2017-01-04 3:14:42 PM
• Maxim
• Spotify Star
• 148 Views
• 1 replies
• 0 likes

Pre paid trial?

I am very confused. It says I have a 7 day free trial but its pre paid? Is it taking money off of my account? Please help

• MusicLuvr1
• Newbie
• I am very confused. It says I have a 7 day free trial but its pre paid? Is it taking money off of my account? Please help
• 2017-01-03 5:40:44 PM
• 2017-01-04 3:12:20 PM
• Maxim
• Spotify Star
• 145 Views
• 1 replies
• 0 likes
• Free
  Premium

Want to cancel my account.

Please cancel my account or change it to Deutschland. best regards 

• Opopoka
• Newbie
• Please cancel my account or change it to Deutschland.   best regards 
• 2017-01-04 2:45:31 PM
• 2017-01-04 3:06:54 PM
• musiccornercv
• Roadie
• 165 Views
• 2 replies
• 0 likes

Accessing account from different country

I am from Canada and currently in Poland for a few weeks. When I tried logging into my Spotify account here in Poland, the page was in Polish and it made me reset my password. So I did, but I cannot find any of my old albums there etc. How do I acces...

• mkrawecka
• Newbie
• I am from Canada and currently in Poland for a few weeks. When I tried logging into my Spotify account here in Poland, the page was in Polish and it made me reset my password. So I did, but I cannot ...
• 2017-01-04 2:18:20 PM
• 2017-01-04 2:21:10 PM
• Maxim
• Spotify Star
• 224 Views
• 1 replies
• 0 likes

adding person to family plan

i want to add my wife to our family plan but get the notification that "we couldn't add you to family plan as your accounts needs to be in the same country as the owner of the family plan". We both live in HK so what can be the issue?

• mvanvoorst
• Casual Listener
• i want to add my wife to our family plan but get the notification that "we couldn't add you to family plan as your accounts needs to be in the same country as the owner of the family plan". We both l...
• 2017-01-04 2:05:19 PM
• 2017-01-04 2:20:25 PM
• Maxim
• Spotify Star
• 264 Views
• 4 replies
• 0 likes
• Premium
  Subscription

Belgium Premium account does not work in New Zealand.

Do I need to change any settings? I didnt think so. I am still paying my subscription fee at home, but want to use my qccount for travel purposes...

• BramVanEeckhout
• Newbie
• Do I need to change any settings? I didnt think so. I am still paying my subscription fee at home, but want to use my qccount for travel purposes...
• 2017-01-04 3:40:24 AM
• 2017-01-04 2:19:39 PM
• Maxim
• Spotify Star
• 145 Views
• 1 replies
• 0 likes

Subscription Issue

Subscribed to premium for family account. at first, 5 of the members had no issue to subscribe. but early this month, spotify sent an email, saying that they cannot verify 2 of my members. i sent 2 new invitation codes to the affected members but sti...

• izhamkamil
• Newbie
• Subscribed to premium for family account. at first, 5 of the members had no issue to subscribe. but early this month, spotify sent an email, saying that they cannot verify 2 of my members. i sent 2 n...
• 2017-01-04 3:08:02 AM
• 2017-01-04 2:17:12 PM
• Maxim
• Spotify Star
• 149 Views
• 1 replies
• 0 likes
• Account
  Subscription

SPOTIFY CONNECT, someone is using my account without my authorization

• Rockomana
• Newbie
• 2017-01-03 12:13:06 AM
• 2017-01-04 12:32:00 PM
• Hubo
• Community Legend
• 214 Views
• 1 replies
• 0 likes

Can't find a way to change my physical adress.

Hello, I'm Family Premium user, and I live in a flat with my friends + one brother more than few years. We all live in the same adress and I decided to buy Family Premium which fits best for us. But when I was asked to enter my adress details, I can'...

• burkaysoylu
• Newbie
• Hello, I'm Family Premium user, and I live in a flat with my friends + one brother more than few years. We all live in the same adress and I decided to buy Family Premium which fits best for us. But ...
• 2017-01-04 11:26:13 AM
• 2017-01-04 12:29:54 PM
• MartinStoichkov
• Community Legend
• 304 Views
• 1 replies
• 0 likes
• Account
  Premium
  Subscription

Why have a lot of my playlists (not all!) been removed?

Hi Spotify,Thank you for your awesome service.Unfortunately I discovererd this morning that a lot (not all) of my playlists have been removed, and I didn't do it. They weren't visible anymore on my IPad as well as my Desktop.Luckily I was able to res...

• Zonnewende
• Regular
• Hi Spotify, Thank you for your awesome service. Unfortunately I discovererd this morning that a lot (not all) of my playlists have been removed, and I didn't do it. They weren't visible anymore on ...
• 2017-01-04 7:43:55 AM
• 2017-01-04 12:20:01 PM
• Hubo
• Community Legend
• 485 Views
• 1 replies
• 0 likes
• playlists gone

Superuser Contribution Paid for premium family, suddenly spotify Free.

IVe been spotify member since 2014, i recently upgraded to spotify family since may 2016. Now i was extra Charged only once for 23,50. I dont know why? And now suddenly my spotify family had been downgraded to spotify Free. Can anyone please help me?...

• Daanm94
• Newbie
• IVe been spotify member since 2014, i recently upgraded to spotify family since may 2016. Now i was extra Charged only once for 23,50. I dont know why? And now suddenly my spotify family had been dow...
• 2016-06-21 11:47:10 AM
• 2017-01-04 11:46:25 AM
• danielx95
• Newbie
• 363 Views
• 3 replies
• 0 likes
• Account
  Subscription

Subscription

Hello i was wondering why for the month of January I've gotten charded twice on my account

• melvinbaires7
• Newbie
• Hello i was wondering why for the month of January I've gotten charded twice on my account
• 2017-01-04 2:06:41 AM
• 2017-01-04 11:26:34 AM
• MartinStoichkov
• Community Legend
• 253 Views
• 3 replies
• 0 likes

Superuser Contribution Unable to load facebook friends to follow

Hi, I've been having a problem recently where I am unable to see my facebook friends to follow with the Find Friends feature. I have a screenshot of it and I have tried everything I could think of to fix it, such as logging out and in again, re-linki...

• carzy_guy
• Casual Listener
• Hi,   I've been having a problem recently where I am unable to see my facebook friends to follow with the Find Friends feature. I have a screenshot of it and I have tried everything I could th...
• 2017-01-01 8:32:51 AM
• 2017-01-04 11:24:06 AM
• carzy_guy
• Casual Listener
• 291 Views
• 2 replies
• 0 likes

Merge FB-associated account with non-FB-associated account

Hi, I've a FB-associated account but I don't like it so I created a new account with a different e-mail as Spotify support suggested me. Now I need to trasfer playlist and follower to my new non-FB-associated account, how can I do it?Thanks

• Corso95
• Newbie
• Hi, I've a FB-associated account but I don't like it so I created a new account with a different e-mail as Spotify support suggested me. Now I need to trasfer playlist and follower to my new non-FB-a...
• 2017-01-04 8:54:50 AM
• 2017-01-04 9:51:05 AM
• Jacob
• Community Legend
• 179 Views
• 1 replies
• 0 likes

Family Subscription

I wanted to set up a family subscription but cant remember if i signed up with my most recent address.....how do i check this (to ensure my family members can sign up)?

• mikeinthe416
• Newbie
• I wanted to set up a family subscription but cant remember if i signed up with my most recent address.....how do i check this (to ensure my family members can sign up)?
• 2017-01-04 4:23:05 AM
• 2017-01-04 9:43:32 AM
• manimecker30
• Roadie
• 132 Views
• 1 replies
• 0 likes

[Family] Allow Family Members with a different Address

I am currently on vacation visiting my parents in Canada. My husband tried to put me on the family plan (in Mexico), but it says we cannot because we are in two different countries (I am a resident in Mexico and we share the same residence). Is there...

• yummytaco
• Newbie
• I am currently on vacation visiting my parents in Canada. My husband tried to put me on the family plan (in Mexico), but it says we cannot because we are in two different countries (I am a resident i...
• 2017-01-04 6:42:35 AM
• 2017-01-04 9:40:59 AM
• manimecker30
• Roadie
• 158 Views
• 1 replies
• 0 likes

Premium not playing while offline?

Hi There,I've been a premium subscriber since Sept and over the last couple of days it won't let me listen while offline. I haven't had this issue before? I have an iPhone 6 and all software updates are current.I've logged out and logged back in to t...

• aljones308
• Casual Listener
• Hi There, I've been a premium subscriber since Sept and over the last couple of days it won't let me listen while offline. I haven't had this issue before? I have an iPhone 6 and all software update...
• 2017-01-04 9:31:33 AM
• 2017-01-04 9:34:28 AM
• aljones308
• Casual Listener
• 148 Views
• 1 replies
• 0 likes