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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ku001i
  • Newbie
  • 406659 Views
  • 959 replies
  • 107 likes
  • Account
  • 406659 Views
  • 959 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1176319 Views
  • 119 replies
  • 113 likes
  • Account
  • 1176319 Views
  • 119 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 100064 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 100064 Views
  • 68 replies
  • 10 likes

Canceled Premium but Still Got Charged

I canceled my Premium subscription last month, but they still charged me for Premium again. I know for a fact that I canceled it because I remember seeing that stupid playlist at the end. Has this happened to anyone else? They're taking forever to re...

  • Newbie
  • I canceled my Premium subscription last month, but they still charged me for Premium again. I know for a fact that I canceled it because I remember seeing that stupid playlist at the end. Has this ha...
  • Charlichops
  • Newbie
  • 143 Views
  • 2 replies
  • 0 likes
  • 143 Views
  • 2 replies
  • 0 likes

Premium Promotion Confusion

There is currently a deal right now that has 3 months of premium or 99 cents. I'm a college student and would like to have my premium account continue after the 3 months but can I sign up for the 99 cent promo and the sudent discount? After the 3 mon...

  • Newbie
  • There is currently a deal right now that has 3 months of premium or 99 cents. I'm a college student and would like to have my premium account continue after the 3 months but can I sign up for the 99 ...
  • Jacob
  • Community Legend
  • 179 Views
  • 1 replies
  • 0 likes
  • 179 Views
  • 1 replies
  • 0 likes

I got over charged

I recently purchased two three month trials for 99cents one account was my personal account the other one was for my younger sister. When I checked my account transactions I noticed 1 for 9.99 and 5 diffrent ones for 99cents on the same day and I use...

  • Casual Listener
  • I recently purchased two three month trials for 99cents one account was my personal account the other one was for my younger sister. When I checked my account transactions I noticed 1 for 9.99 and 5 ...
  • Jacob
  • Community Legend
  • 219 Views
  • 3 replies
  • 1 likes
  • 219 Views
  • 3 replies
  • 1 likes

Changing Full Name entered for Spotify Premium for Family Account

Hi, I was setting up my Spotify Premium for the Family and where it asked for my Full Name, I entered the name of my neice instead, we are in the same address so it should not affect any of the billing requirements, but I was hoping to know if there ...

  • Casual Listener
  • Hi, I was setting up my Spotify Premium for the Family and where it asked for my Full Name, I entered the name of my neice instead, we are in the same address so it should not affect any of the billi...
  • surajbudhrani
  • Casual Listener
  • 918 Views
  • 2 replies
  • 0 likes
  • 918 Views
  • 2 replies
  • 0 likes

Can't setup premium for family accounts

I upgraded my premium account to premium for family about a week ago. Whenever I try to add a family member, we are able to set up a new account and go through the entire setup process up to the screen where we have to verify the address. After enter...

  • Newbie
  • I upgraded my premium account to premium for family about a week ago.  Whenever I try to add a family member, we are able to set up a new account and go through the entire setup process up to th...
  • 332 Views
  • 0 replies
  • 2 likes
  • Account
    Other
    Premium
  • 332 Views
  • 0 replies
  • 2 likes

Says I can't get .99 cent offer because I've had premium, but I haven't.

Hi. I recently created an account to purchase spotify premium for the .99 cent 3 month offer. It says I've least redeemed a previous offer and can't. How is this, the account is new? I never even got the 1 week trial I just saw, I made an account and...

  • Newbie
  • Hi. I recently created an account to purchase spotify premium for the .99 cent 3 month offer. It says I've least redeemed a previous offer and can't. How is this, the account is new? I never even got...
  • Noelpn24
  • Newbie
  • 217 Views
  • 1 replies
  • 1 likes
  • 217 Views
  • 1 replies
  • 1 likes

End of Year Use details..(hours listened etc) Where are they?

Hello..I was just wondering, in past years I usually received an end of year details page showing hours listened, top artist, etc. I didn't (or can't find) this years. Can anyone help?

  • Casual Listener
  • Hello..I was just wondering, in past years I usually received an end of year details page showing hours listened, top artist, etc. I didn't (or can't find) this years. Can anyone help?
  • skateboard34
  • Roadie
  • 283 Views
  • 1 replies
  • 0 likes
  • Account
  • 283 Views
  • 1 replies
  • 0 likes

Ghost account

Hello, I've problems to access in to my account, so I created another account to ask what can I do...I was premium but the bank block my card because I had a misunderstanding with them and since the bank block me I can't access to my account.... I do...

  • Newbie
  • Hello, I've problems to access in to my account, so I created another account to ask what can I do... I was premium but the bank block my card because I had a misunderstanding with them and since th...
  • 132 Views
  • 0 replies
  • 0 likes
  • 132 Views
  • 0 replies
  • 0 likes

Pagamento

Cancelei meu cartão e paguei no boleto já faz mais de 5 dias, mas ainda consta como não pago. O que faço?

  • Casual Listener
  • Cancelei meu cartão e paguei no boleto já faz mais de 5 dias, mas ainda consta como não pago. O que faço?
  • Bittencourt
  • Spotify Star
  • 211 Views
  • 3 replies
  • 0 likes
  • Premium
  • 211 Views
  • 3 replies
  • 0 likes

12 months?

Trying to change my premium subscription from monthly to yearly. I saw on the FAQ screen this: Can I get 12 months of Spotify Premium in advance? If you have an active Premium subscription you can change your payment interval to 12 months. Just log i...

  • Casual Listener
  • Trying to change my premium subscription from monthly to yearly. I saw on the FAQ screen this: Can I get 12 months of Spotify Premium in advance? If you have an active Premium subscription you ...
  • janeswilfred
  • Newbie
  • 3629 Views
  • 11 replies
  • 0 likes
  • 3629 Views
  • 11 replies
  • 0 likes

Can't change payment method

Hi, I want to put another credit card in my account but when I try it, its said that there's a problem with my credit card/bank, I already talked with my bank and they said that I have no restrictions at all and that the website are making attempts t...

  • Newbie
  • Hi, I want to put another credit card in my account but when I try it, its said that there's a problem with my credit card/bank, I already talked with my bank and they said that I have no restriction...
  • Dongoyo
  • Newbie
  • 212 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 212 Views
  • 1 replies
  • 0 likes

[All Platforms][Subscription] Te cobran la promoción pero no la optienes

Me hicieron el cargo a la tarjeta de $9 pesos por 3 meses ¡dos veces! Me cobraron al final $18Mx y mi cuenta sigue sin ser premium y me sigue ofreciendo la promoción. Que mal y no hay donde ni con quién quejarse para poder arreglarlo, que mal servici...

  • Newbie
  • Me hicieron el cargo a la tarjeta de $9 pesos por 3 meses ¡dos veces! Me cobraron al final $18Mx y mi cuenta sigue sin ser premium y me sigue ofreciendo la promoción.  Que mal y no hay donde ni...
  • Quepa
  • Roadie
  • 320 Views
  • 1 replies
  • 0 likes
  • All Platforms
    Subscription
  • 320 Views
  • 1 replies
  • 0 likes

Keep getting charged for Premium even after unsubscribing

The unsubscription process is very unclear! I've tried twice now to unsubscribe from Premium, the first time at the end of my thirty day free trial, and the second time about a month ago. When I got charged after the first month of not using Premium,...

  • Newbie
  • The unsubscription process is very unclear! I've tried twice now to unsubscribe from Premium, the first time at the end of my thirty day free trial, and the second time about a month ago.  When ...
  • Natnatwain
  • Casual Listener
  • 350 Views
  • 2 replies
  • 0 likes
  • 350 Views
  • 2 replies
  • 0 likes

Superuser Contribution Me han cobrado el premium antes de lo debido

Me ha cobrado el premium antes de lo debido y quiero que me devuelvan el dinero, Me han cogido dinero el 26 del 11 pa la suscripcion premium (se supone que es de 30 dias ), Me ponia que se renovaba el 26 del 12, y bien queria aprovechar todo lo que m...

  • Visitor
  • Me ha cobrado el premium antes de lo debido y quiero que me devuelvan el dinero, Me han cogido dinero el 26 del 11 pa la suscripcion premium (se supone que es de 30 dias ),  Me ponia que se reno...
  • JuanSebastian
  • Roadie
  • 287 Views
  • 1 replies
  • 0 likes
  • 287 Views
  • 1 replies
  • 0 likes

Superuser Contribution Worried about being charged twice

Hello all at Spotify. I upgraded to premium through what I thought was my Spotify account, but it sent the receipt to my email not associated with my Spotify. After logging in, it said that 8 was not a premium member, despite being charged. So I upgr...

  • Newbie
  • Hello all at Spotify. I upgraded to premium through what I thought was my Spotify account, but it sent the receipt to my email not associated with my Spotify. After logging in, it said that 8 was not...
  • JuanSebastian
  • Roadie
  • 181 Views
  • 1 replies
  • 0 likes
  • 181 Views
  • 1 replies
  • 0 likes

Får ikke logget inn på mobil med Premium family

Hei Min kone Gitte Heggedal Kjos har invitert meg til Premium Family. Når jeg logger inn på nett så viser kontoen min at jeg er medlem av den gruppen. Men når jeg logger inn på min mobil står det at jeg har Free. Hva skal jeg gjøre?

  • Newbie
  • Hei   Min kone Gitte Heggedal Kjos har invitert meg til Premium Family. Når jeg logger inn på nett så viser kontoen min at jeg er medlem av den gruppen. Men når jeg logger inn på min mobil stå...
  • 1719 Views
  • 0 replies
  • 1 likes
  • 1719 Views
  • 0 replies
  • 1 likes

Superuser Contribution [iOS][Partnership] Irritating message while family member registration.

Hello,I change my premium account to the premium family. After adding my girlfriend to the list of family members she got that registration email.She registered herself and send me the attached screenshot.The screenshot irritates she and me because o...

  • Visitor
  • Hello, I change my premium account to the premium family. After adding my girlfriend to the list of family members she got that registration email. She registered herself and send me the a...
  • user-removed
  • Not applicable
  • 273 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 273 Views
  • 2 replies
  • 0 likes

Subscription-Unable to Subscribe-Payment Failed

I signed up for Spotify Premium that gets to be automatically charged together with my Smart Postpaid account. I regularly pay the bill being charged to me every month (that includes my postpaid bill and spotify premium subscription) and I am really ...

  • Newbie
  • I signed up for Spotify Premium that gets to be automatically charged together with my Smart Postpaid account. I regularly pay the bill being charged to me every month (that includes my postpaid bill...
  • 202 Views
  • 0 replies
  • 0 likes
  • 202 Views
  • 0 replies
  • 0 likes

Wife unable to reset password and connect to family account

Can someone help please, my wife has an old Spotify account and today I created a family account and went to invite her. When I did, she attempted to log on to accept the invite but was told "It looks like you are using your Facebook credentials to l...

  • Visitor
  • Can someone help please, my wife has an old Spotify account and today I created a family account and went to invite her.  When I did, she attempted to log on to accept the invite but was told "I...
  • user-removed
  • Not applicable
  • 265 Views
  • 5 replies
  • 0 likes
  • 265 Views
  • 5 replies
  • 0 likes

Playlist gone, but not under the "Recoverable Playlist" section

Somehow, Spotify deleted many songs off of my playlist. I know about the Recover Playlist option, but my playlist doesn't show up under there since it wasn't deleted in it's entirety. I also can't "undo" it with Ctrl Z. Is there a way for me to rever...

  • Casual Listener
  • Somehow, Spotify deleted many songs off of my playlist. I know about the Recover Playlist option, but my playlist doesn't show up under there since it wasn't deleted in it's entirety. I also can't "u...
  • 95 Views
  • 0 replies
  • 0 likes
  • Account
  • 95 Views
  • 0 replies
  • 0 likes