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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 461 Views
  • 0 replies
  • 7 likes
  • Security
  • 461 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Faithless2o
  • Regular
  • 441039 Views
  • 968 replies
  • 108 likes
  • Account
  • 441039 Views
  • 968 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1196017 Views
  • 119 replies
  • 116 likes
  • Account
  • 1196017 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 107090 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 107090 Views
  • 70 replies
  • 11 likes

99 cent deal with student?

There is currently a deal for $0.99 for the first three months, then premium prices after. I am a student- can I pay the student price after 3 months?

  • Newbie
  • There is currently a deal for $0.99 for the first three months, then premium prices after. I am a student- can I pay the student price after 3 months? 
  • Jacob
  • Community Legend
  • 5902 Views
  • 1 replies
  • 0 likes
  • 5902 Views
  • 1 replies
  • 0 likes

Being charged for .99 of three months but didn't get it

I tried signing up for the .99 for three months I put in my info but it didn't go through but when I check my bank account it charged me three times

  • Newbie
  • I tried signing up for the .99 for three months I put in my info but it didn't go through but when I check my bank account it charged me three times
  • serrastefano90
  • Newbie
  • 217 Views
  • 2 replies
  • 0 likes
  • Premium
  • 217 Views
  • 2 replies
  • 0 likes

Spotify wont download music offline

I recently downloaded spotify premium, I saved several albumbs and they appeared on "my songs" however evertime i go offline, spotify does not work. i have tried everything from closing the app and uninstalling it. I am using the macbook version

  • Newbie
  • I recently downloaded spotify premium, I saved several albumbs and they appeared on "my songs" however evertime i go offline, spotify does not work. i have tried everything from closing the app and u...
  • ErikG
  • Roadie
  • 117 Views
  • 1 replies
  • 0 likes
  • 117 Views
  • 1 replies
  • 0 likes

Solved!! Changing from UK Membership to Australian

How can I change membership from UK to Australia, Would like to Subscribe to Premium but account and payment reverts to Pounds Sterling

  • Newbie
  • How can I change membership from UK to Australia,  Would like to Subscribe to Premium but account and payment reverts to Pounds Sterling  
  • ErikG
  • Roadie
  • 193 Views
  • 1 replies
  • 0 likes
  • 193 Views
  • 1 replies
  • 0 likes

Solved!! Locked out and can't log back in... Help!

I have an account on Spotify where I'm using premium, but I got logged out and I can't log back in, as I forgot my password. I cannot reset it, because I no longer have access to the email I linked to my account. Is there a way to change the email wi...

  • Newbie
  • I have an account on Spotify where I'm using premium, but I got logged out and I can't log back in, as I forgot my password. I cannot reset it, because I no longer have access to the email I linked t...
  • Trying2Help
  • Music Fan
  • 259 Views
  • 1 replies
  • 0 likes
  • 259 Views
  • 1 replies
  • 0 likes

Solved!! Discounts and deals

If i'm about to switch to premium, but i want to use the $1 discount for 3 months first. After those 3 months am i allowed to switch to a student account for $5 instead of $10?

  • Casual Listener
  • If i'm about to switch to premium, but i want to use the $1 discount for 3 months first. After those 3 months am i allowed to switch to a student account for $5 instead of $10?
  • Trying2Help
  • Music Fan
  • 282 Views
  • 3 replies
  • 0 likes
  • Account
    Subscription
  • 282 Views
  • 3 replies
  • 0 likes

NO PUEDO VINCULAR CUENTAS FAMILIARES

NO PUEDEN PLAN Iniciar Sesión ALGUNAS CUENTAS DE MI FAMILIAR

  • Newbie
  • NO PUEDEN PLAN Iniciar Sesión ALGUNAS CUENTAS DE MI FAMILIAR
  • Trying2Help
  • Music Fan
  • 424 Views
  • 1 replies
  • 0 likes
  • Login
    Premium
    Subscription
  • 424 Views
  • 1 replies
  • 0 likes

Tengo un correo erroneo por facebook.

Hola, quisiera saber como desactivar mi cuenta ya que la tengo vinculada con facebook y no puedo hacerlo ya que el correo que tengo ya está inactivo, aunque ya lo cambié en facebook en spotify sigue saliendo el mismo correo mal. ¿qué puedo hacer?

  • Newbie
  • Hola, quisiera saber como desactivar mi cuenta ya que la tengo vinculada con facebook y no puedo hacerlo ya que el correo que tengo ya está inactivo, aunque ya lo cambié en facebook en spotify sigue ...
  • Trying2Help
  • Music Fan
  • 149 Views
  • 1 replies
  • 0 likes
  • 149 Views
  • 1 replies
  • 0 likes

Payment issue with 0.99 premium offer

I'm trying to sign up for a premium for $0.99 for 3 months, however it is not accepting my credit card because it says my postal code is not valid.It might possibly be because I have a Canadian postal code/credit card and I am currently in the U.S.Is...

  • Newbie
  • I'm trying to sign up for a premium for $0.99 for 3 months, however it is not accepting my credit card because it says my postal code is not valid. It might possibly be because I have a Canadian pos...
  • 122 Views
  • 0 replies
  • 0 likes
  • 122 Views
  • 0 replies
  • 0 likes

Solved!! SOMEBODY HACKED MY ACCOUNT PLEASE HELP!

Hi, the incident all started yesterday when I logged into my account finding all my songs and playlists have been deleted and replaced with some unfamilar songs. I couldn't tell if this was a glitch or someone had hacked into my account, but I procee...

  • Casual Listener
  • Hi, the incident all started yesterday when I logged into my account finding all my songs and playlists have been deleted and replaced with some unfamilar songs. I couldn't tell if thi...
  • Trying2Help
  • Music Fan
  • 889 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Security
    Subscription
  • 889 Views
  • 4 replies
  • 0 likes

Superuser Contribution No access to email

Hey Spotify, I've been trying relentlessly to restart my password but I no longer have access to my email address. I keep running in circles. I don't have my password anymore and I'mbeing charged the premium amount and I'm not even using it entirely....

  • Newbie
  • Hey Spotify,   I've been trying relentlessly to restart my password but I no longer have access to my email address. I keep running in circles. I don't have my password anymore and I'm being ...
  • MonicaM_Bogota
  • Roadie
  • 201 Views
  • 1 replies
  • 0 likes
  • 201 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify no me engañes

Compré mi suscripción premium hace tres días y hoy que abro la app de Spotify aparece que no tengo premium y estoy en modo gratis. Ya cerré sesión e hice log in de nuevo pero sigo en free mode. Chequé mi recibo y todo correcto con la TDC. Necesito un...

  • Newbie
  • Compré mi suscripción premium hace tres días y hoy que abro la app de Spotify aparece que no tengo premium y estoy en modo gratis. Ya cerré sesión e hice log in de nuevo pero sigo en free mode. Chequ...
  • MonicaM_Bogota
  • Roadie
  • 143 Views
  • 1 replies
  • 0 likes
  • 143 Views
  • 1 replies
  • 0 likes

49 Pesos Promo via MOL points

Hi! I have currently 50 MOL points available and was wondering why i couldn't avail the 49pesos 3 month promo. The only available ones for MOL redemption are the regular premium prices. Any help? Thanks!

  • Casual Listener
  • Hi! I have currently 50 MOL points available and was wondering why i couldn't avail the 49pesos 3 month promo. The only available ones for MOL redemption are the regular premium prices. Any help? Tha...
  • lanuevogj
  • Casual Listener
  • 185 Views
  • 1 replies
  • 0 likes
  • 185 Views
  • 1 replies
  • 0 likes

He pagado la subscripcion y no se activa el premium

Ayer me dispuse a pagar Spotify premium la oferta de 0.99, una vez añadido los datos de la tarjeta, me pide que verifique con un código que me envían al móvil, una vez puesto correctamente me reedirige a la página para introducir la tarjeta, sin efec...

  • Newbie
  • Ayer me dispuse a pagar Spotify premium la oferta de 0.99, una vez añadido los datos de la tarjeta, me pide que verifique con un código que me envían al móvil, una vez puesto correctamente me reediri...
  • Diegerrmi
  • Newbie
  • 544 Views
  • 1 replies
  • 3 likes
  • Account
    Other
    Premium
    Subscription
  • 544 Views
  • 1 replies
  • 3 likes

Superuser Contribution GOT CHARGED $9.99 INSTEAD OF .99

Hi guys! How are you? Love your company, and what you offer. So thank you for that! My issue is that I paid for 2 of my younger siblings (in 2 different countries) to get Spotify Premium which should have been .99 each. I got charged .99 for the firs...

  • Newbie
  • Hi guys!   How are you? Love your company, and what you offer. So thank you for that!   My issue is that I paid for 2 of my younger siblings (in 2 different countries) to get Spotify Pr...
  • MonicaM_Bogota
  • Roadie
  • 172 Views
  • 1 replies
  • 0 likes
  • 172 Views
  • 1 replies
  • 0 likes

Paguei pelo premium e continuo FREE

Alô, Spotify!!! vai ter barulho nas redes sociais, sim! Como pode, vc paga pelo premium, recebe a confirmação do pagamento no cartão, mas o serviço não é liberado!!! Absurdo!!!!!! E, pra completar a festa, não tem como fazer contato com o Spotify pq ...

  • Casual Listener
  • Alô, Spotify!!! vai ter barulho nas redes sociais, sim! Como pode, vc paga pelo premium, recebe a confirmação do pagamento no cartão, mas o serviço não é liberado!!! Absurdo!!!!!! E, pra completar a ...
  • Bittencourt
  • Spotify Star
  • 384 Views
  • 3 replies
  • 0 likes
  • 384 Views
  • 3 replies
  • 0 likes

Two Subscriptions

I upgraded from premium to premium for families yet I'm still getting billed for both. Why wasn't the premium cancelled when I upgraded?

  • Newbie
  • I upgraded from premium to premium for families yet I'm still getting billed for both. Why wasn't the premium cancelled when I upgraded?
  • 137 Views
  • 0 replies
  • 0 likes
  • 137 Views
  • 0 replies
  • 0 likes

Solved!! Problem with the offer of 3 months for $0.99

Hello, I have this problem: I've already paid my subscription of spotify that costs me $0.99 for 3 months, but I want to use that offer in my two brothers accounts and Spotify say me that in their accounts they have already use an offer or a free tri...

  • Newbie
  • Hello, I have this problem:   I've already paid my subscription of spotify that costs me $0.99 for 3 months, but I want to use that offer in my two brothers accounts and Spotify say me that in...
  • Maxim
  • Spotify Star
  • 318 Views
  • 1 replies
  • 0 likes
  • 318 Views
  • 1 replies
  • 0 likes