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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
293080 Views
529 replies
34 likes
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Casual Listener
541699 Views
990 replies
115 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
129738 Views
74 replies
12 likes
I´ve paid for the premium account. Although my mobil provider charged me for premium (9,99 Euro) I can´t see it in my Spotify account.
I´ve paid for the premium account. Although my mobil provider charged me for premium (9,99 Euro) I can´t see it in my Spotify account.
Roadie
5425 Views
3 replies
0 likes
I am at the moment part of a familyplan. But the ovner is not able to conect to the acount annymore, and has theirfore made a new one. The problem is that I can not join the new one before the owner has removed me. But he cannot since he does not get...
I am at the moment part of a familyplan. But the ovner is not able to conect to the acount annymore, and has theirfore made a new one. The problem is that I can not join the new one before the owner ...
Not applicable
234 Views
1 replies
0 likes
https://open.spotify.com/album/7ry9CHlWKy9Jq8yqlZZdMvWhy not play this in Italy?
https://open.spotify.com/album/7ry9CHlWKy9Jq8yqlZZdMv Why not play this in Italy?
Roadie
169 Views
1 replies
0 likes
I e-mailed the invitation to join my family plan. He accessed the mail and accepted the invitation, but the code is not being accepted. I tried sending it again to generate a new code, but it doesn't work. He keeps getting the same message "impossibl...
I e-mailed the invitation to join my family plan. He accessed the mail and accepted the invitation, but the code is not being accepted. I tried sending it again to generate a new code, but it doesn't...
Not applicable
356 Views
1 replies
0 likes
I recently signed up for a free trial of premium on one of my accounts (i'd forgotten i had another account because i havent used it in a year or so) and then unsubscribed soon after. Fortunately, the trial will end 2/5/17 and won't renew - or so it ...
I recently signed up for a free trial of premium on one of my accounts (i'd forgotten i had another account because i havent used it in a year or so) and then unsubscribed soon after. ...
Community Legend
262 Views
1 replies
0 likes
I bought the deal for the 3 months of Premium for $0.99. The charge did go through on my credit card but when I log into Spotify it still says I have the free version and to upgrade to Premium for $9.99. How do I my account to update? I have logged o...
I bought the deal for the 3 months of Premium for $0.99. The charge did go through on my credit card but when I log into Spotify it still says I have the free version and to upgrade to Premium for $9...
Roadie
367 Views
4 replies
0 likes
I have spotify premium (non-family plan) and use my account on multiple devices (phone, tablet, desktop). This usually works as expected - if I start playing a song on my phone while my desktop is playing, it pauses the desktop and starts playing on ...
I have spotify premium (non-family plan) and use my account on multiple devices (phone, tablet, desktop). This usually works as expected - if I start playing a song on my phone while my desktop is pl...
Roadie
3506 Views
1 replies
0 likes
Community Legend
265 Views
1 replies
0 likes
iTunes asked to update my credit card info. In doing so, I was transferred to Spotify and updated my card here. However, now both Spotify and iTunes charge me. Please return the money and stop charging me twice.
iTunes asked to update my credit card info. In doing so, I was transferred to Spotify and updated my card here. However, now both Spotify and iTunes charge me. Please return the money and stop c...
Spotify Star
338 Views
2 replies
0 likes
We would like to give all our staff a spotify account to listen to his own music,There is a familly subscription but this is not for companies.What would be the best solution here. Aprox 20 resources.
We would like to give all our staff a spotify account to listen to his own music, There is a familly subscription but this is not for companies. What would be the best solution here. Aprox 20 resou...
Spotify Star
229 Views
1 replies
0 likes
Yesterday my subscription ran out because I didn't have enough money on my iTunes account, so I went to the store and bought a new iTunes card and I payed my bill for the subscription. The money came out of my account but I did not receive a receipt ...
Yesterday my subscription ran out because I didn't have enough money on my iTunes account, so I went to the store and bought a new iTunes card and I payed my bill for the subscription. The money came...
Roadie
189 Views
1 replies
0 likes
Hello, I've been getting unexpected charges on my credit card for the premium subscription but I don't know where it's coming from. I tried to check already if I do have any other accounts by logging in using FB or using my e-mail and username but al...
Hello, I've been getting unexpected charges on my credit card for the premium subscription but I don't know where it's coming from. I tried to check already if I do have any other accounts by logging...
Roadie
270 Views
1 replies
0 likes
Hey guys!Need some help, my brother just signed up with Spotify family premium and sent me the invitation link but when I enter our address on the subscription page, it results in an error that it can't verify the address.What can I do in this case?T...
Hey guys! Need some help, my brother just signed up with Spotify family premium and sent me the invitation link but when I enter our address on the subscription page, it results in an error that it ...
Roadie
549 Views
1 replies
0 likes
Hi,I downsized my out goings before Christmas and cancelled my subscription but I got a "comeback" email from Spotify offering 3 months premium for £9.99 .I clicked to accept and it offered to add to my phone bill which I also clicked on.I completed ...
Hi, I downsized my out goings before Christmas and cancelled my subscription but I got a "comeback" email from Spotify offering 3 months premium for £9.99 . I clicked to accept and it offered to ad...
Roadie
672 Views
1 replies
0 likes
Dear all,I opened an account today. I am located in Germany but the settings in my accounts says US and I can't change to Germany. Could you please change it for me? BR MArie
Dear all, I opened an account today. I am located in Germany but the settings in my accounts says US and I can't change to Germany. Could you please change it for me? BR MArie
Roadie
198 Views
1 replies
0 likes
How to change the credit card details of a registered card? The standard process via subscription, update details etc. does not work. I read the community about needing to cancel the subscription and re-register but that cannot be the solution? This ...
How to change the credit card details of a registered card? The standard process via subscription, update details etc. does not work. I read the community about needing to cancel the subscription and...
Roadie
275 Views
1 replies
0 likes
I had my credit card plastic changed by my bank.When I want to change it in my spotify suscription, it changes my fee. to the double!!! haw can I keep my original price? 2,34 U$A
I had my credit card plastic changed by my bank. When I want to change it in my spotify suscription, it changes my fee. to the double!!! haw can I keep my original price? 2,34 U$A
Roadie
226 Views
1 replies
0 likes
About a year ago, my phone was stolen and my facebook account (which was used to create a spotify account) was hacked. The person who stole my phone was able to change the password of my facebook and email account. I thought my subscription got termi...
About a year ago, my phone was stolen and my facebook account (which was used to create a spotify account) was hacked. The person who stole my phone was able to change the password of my facebook and...
Roadie
256 Views
1 replies
0 likes
I bought spotify within the 3 month promotion, but only received 1.How do I contact the company to resolve this issue?
I bought spotify within the 3 month promotion, but only received 1. How do I contact the company to resolve this issue?
Casual Listener
680 Views
2 replies
0 likes
Jak kupić 3 miesiące premium za 5 zł? I jak uzyskać zniżkę studencką?How to buy 3 month premium for 1€? And how to get the student discount?
Jak kupić 3 miesiące premium za 5 zł? I jak uzyskać zniżkę studencką? How to buy 3 month premium for 1€? And how to get the student discount?
Spotify Star
254 Views
3 replies
0 likes
