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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • Alice_ab
  • Visitor
  • 172617 Views
  • 186 replies
  • 13 likes
  • Account
    Free
  • 172617 Views
  • 186 replies
  • 13 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Gig Goer
  • 11355 Views
  • 6 replies
  • 11 likes
  • Security
  • 11355 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ninux
  • Casual Listener
  • 515873 Views
  • 986 replies
  • 113 likes
  • Account
  • 515873 Views
  • 986 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 125968 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 125968 Views
  • 74 replies
  • 12 likes

Superuser Contribution buenos dias, tengo actualmente un plan universitario, pero me cobran $4150

contrate hace viarios meses el plan universitario y pesea eso me siguen cobrando el monto de un plan individual

  • Visitor
  • contrate hace viarios meses el plan universitario y pesea eso me siguen cobrando el monto de un plan individual
  • MihailY
  • Moderator
  • 190 Views
  • 1 replies
  • 0 likes
  • 190 Views
  • 1 replies
  • 0 likes

Duo 404 erro

I can't enter the spotify Duo page, whenever I access the site, the error 404 of non-existent page appears. And the only way to add a user is through the website. -_- my experience with spotify only gets worse

  • Visitor
  • I can't enter the spotify Duo page, whenever I access the site, the error 404 of non-existent page appears. And the only way to add a user is through the website. -_- my experience with spotify only ...
  • Billy-J
  • Spotify Star
  • 193 Views
  • 2 replies
  • 0 likes
  • 193 Views
  • 2 replies
  • 0 likes

If I change my country settings, will I loose my lists?

With other service already happened that I change the country settings and everything that I had saved, disappeared! I loose all my lists from years. Now I need to change my settings in Spotify so I can have my new country address and change my curre...

  • Visitor
  • With other service already happened that I change the country settings and everything that I had saved, disappeared! I loose all my lists from years. Now I need to change my settings in Spotify so I ...
  • Bittencourt
  • Spotify Star
  • 427 Views
  • 1 replies
  • 0 likes
  • 427 Views
  • 1 replies
  • 0 likes

Paid for PREMIUM, but still hearing commercials... WHY?

I paid for Premium today, but I'm still hearing commercials and I still have the "Upgrade" icon near the top right of the application. I have proof that I paid for Premium, see Order ID and Date below. How do I get Premium to work? Order IDDatePrice ...

  • Casual Listener
  • I paid for Premium today, but I'm still hearing commercials and I still have the "Upgrade" icon near the top right of the application. I have proof that I paid for Premium, see Order ID and Date belo...
  • techri
  • Newbie
  • 422 Views
  • 3 replies
  • 0 likes
  • Premium
    Subscription
  • 422 Views
  • 3 replies
  • 0 likes

I want to become the Plan Manager in my family plan

Currently my son is the Plan Manager using my debit card. I want to become the Plan Manager. How can I do this?

  • Visitor
  • Currently my son is the Plan Manager using my debit card. I want to become the Plan Manager. How can I do this?
  • Maxim
  • Spotify Star
  • 333 Views
  • 1 replies
  • 0 likes
  • 333 Views
  • 1 replies
  • 0 likes

change family

My friend want to change her account from a family to another.Will her playlist and recommendation algorithm change or stay the same?

  • Visitor
  • My friend want to change her account from a family to another.Will her playlist and recommendation algorithm change or stay the same?
  • Prague
  • Community Legend
  • 173 Views
  • 1 replies
  • 0 likes
  • 173 Views
  • 1 replies
  • 0 likes

Superuser Contribution No puedo agregar a un integrante

Se informa que la dirección no es correcta, pero la revise y se encuentra correcta.

  • Visitor
  • Se informa que la dirección no es correcta, pero la revise y se encuentra correcta.
  • Dian
  • Spotify Legend
  • 191 Views
  • 1 replies
  • 0 likes
  • 191 Views
  • 1 replies
  • 0 likes

Superuser Contribution Me cobro un plan que no elegi.

Estuve con plan Estudiante, lo cancele y ahora me cobro por un plan individual.Exigo el reembolso de dicho consumo.

  • Visitor
  • Estuve con plan Estudiante, lo cancele y ahora me cobro por un plan individual. Exigo el reembolso de dicho consumo.
  • Dian
  • Spotify Legend
  • 174 Views
  • 1 replies
  • 0 likes
  • 174 Views
  • 1 replies
  • 0 likes

Spotify doesn`t work on PC.

Now im in Ukraine(Donetsk region, but now it is Kramatorsk region) and spotify "refuses" to work here on PC. First I tried VPN, it worked, but told me "change your country in settings". I turned off VPN and then it tells me smth like "Maybe your bran...

  • Visitor
  • Now im in Ukraine(Donetsk region, but now it is Kramatorsk region) and spotify "refuses" to work here on PC. First I tried VPN, it worked, but told me "change your country in settings". I turned off ...
  • 204 Views
  • 0 replies
  • 0 likes
  • 204 Views
  • 0 replies
  • 0 likes

I Can't change country

PlanPremiumCountryThailand DeviceXiaomi 11Operating SystemAndroid 12 My Question or Issue

  • Visitor
  • Plan Premium Country Thailand  Device Xiaomi 11 Operating System Android 12   My Question or Issue  
  • Maxim
  • Spotify Star
  • 243 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 243 Views
  • 1 replies
  • 0 likes

Changing Email Address

Quick question about changing the email associated with Spotify account. So if I change my email address for my Spotify account, what happens to the old email address? Is it deleted from the systems permanently? Do they keep the old email stored for ...

  • Casual Listener
  • Quick question about changing the email associated with Spotify account.   So if I change my email address for my Spotify account, what happens to the old email address? Is it deleted from the...
  • Maxim
  • Spotify Star
  • 561 Views
  • 1 replies
  • 0 likes
  • Account
  • 561 Views
  • 1 replies
  • 0 likes

Superuser Contribution Recover playlist - Deleted years ago

Hello there, A few years ago I deleted a playlist I now want to recover. It was a private and collaborative playlist and I decided to delete it due to personal issues. Now I want to recover it, but I'm not able to find it on the "Recover playlist" se...

  • Casual Listener
  • Hello there,   A few years ago I deleted a playlist I now want to recover. It was a private and collaborative playlist and I decided to delete it due to personal issues.   Now I want to...
  • AlejaR
  • Moderator
  • 1186 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
  • 1186 Views
  • 5 replies
  • 0 likes

Superuser Contribution I want to change my login method from facebook to email

Ever since ive had spotify the only login method ive had was with facebook. I am thinking of deleting my facebook account but i want to keep my spotify account and im affraid that if i just delete my facebook account i cant login to my spotify anymor...

  • Visitor
  • Ever since ive had spotify the only login method ive had was with facebook. I am thinking of deleting my facebook account but i want to keep my spotify account and im affraid that if i just delete my...
  • MihailY
  • Moderator
  • 6502 Views
  • 1 replies
  • 0 likes
  • 6502 Views
  • 1 replies
  • 0 likes

Superuser Contribution After 5 attempts I can't connect my partner to the Duo tariff

I have activated the Duo tariff and want to add my husband. I register it, indicate exactly the same address as mine: "********************" but gives an error: "Sorry, the partner cannot live at a different address". What kind of nonsense? I'm tired...

  • Newbie
  • I have activated the Duo tariff and want to add my husband. I register it, indicate exactly the same address as mine: "********************" but gives an error: "Sorry, the partner cannot live at a d...
  • Lyubka
  • Moderator
  • 241 Views
  • 1 replies
  • 0 likes
  • Account
  • 241 Views
  • 1 replies
  • 0 likes

What DATA is deleted when deleting an account

So I am considering deleting my account entirely but haven't done so as I am kind of confused as to what personal information/data is deleted once the account closure has taken place. I am aware that after deleting an account you have 7 days to recla...

  • Casual Listener
  • So I am considering deleting my account entirely but haven't done so as I am kind of confused as to what personal information/data is deleted once the account closure has taken place.    ...
  • Maxim
  • Spotify Star
  • 1560 Views
  • 1 replies
  • 0 likes
  • Account
  • 1560 Views
  • 1 replies
  • 0 likes

Daily mix more variation

I find that with my daily mixes there isn't as much variation as I'd like. I feel like I do my part and like dislike different songs to hopefully better identify new songs for the algorithm to choose from. My issue is that many artists are only featu...

  • Casual Listener
  • I find that with my daily mixes there isn't as much variation as I'd like. I feel like I do my part and like dislike different songs to hopefully better identify new songs for the algorithm to choose...
  • MeteoriteDaredevil
  • Casual Listener
  • 1736 Views
  • 4 replies
  • 4 likes
  • All Platforms
    Radio
  • 1736 Views
  • 4 replies
  • 4 likes