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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80376 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
653745 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
734172 Views
18 replies
29 likes
Plan - Premium duo Country - Canada and québec My Question or Issue - I bought a Spotify Premium Service card for 3 months and it does not work with my premium duo account. I was not expecting it as the card is saying that it does not work with famil...
Plan - Premium duo Country - Canada and québec My Question or Issue - I bought a Spotify Premium Service card for 3 months and it does not work with my premium duo account....
Spotify Star
247 Views
1 replies
0 likes
Plan: PremiumCountry: USA DeviceiPhone 12 ProOperating SystemiOS 16.2 My Question or IssueOn the iOS Spotify app, if you set the location for live events to Charleston, SC from some previous city, the page does not update to display Live events in Ch...
Plan: Premium Country: USA Device iPhone 12 Pro Operating System iOS 16.2 My Question or Issue On the iOS Spotify app, if you set the location for live events to Charleston, ...
Spotify Star
870 Views
11 replies
0 likes
i got an email confirmatiom that my account is closes and can no longer be accessible. however, i tried to search it again and still showed. I want it deleted or erased asap.
i got an email confirmatiom that my account is closes and can no longer be accessible. however, i tried to search it again and still showed. I want it deleted or erased asap.
Spotify Star
392 Views
3 replies
0 likes
PlanFreeCountrySwedenDeviceOne plus 8t, chromebook Operating SystemAndroid, windows 10 My Question or IssueI made my account in 2015 (i think) then I didn't know that I forgot an "m" in (.com). I just realized it some days ago while I was trying to l...
Plan Free Country Sweden Device One plus 8t, chromebook Operating System Android, windows 10 My Question or Issue I made my account in 2015 (i think) then I didn't kn...
Spotify Star
438 Views
3 replies
0 likes
PlanPremiumCounty India DeviceNokia g21Operating SystemAndroid My Question or Issue
Plan Premium County India Device Nokia g21 Operating System Android My Question or Issue
Spotify Star
267 Views
1 replies
0 likes
While looking at my spotify account I realized that my email that was listed there was not my email and actually had a typo in it. When I tried to edit it it told me that my email already was taken. I then realized that I had, had an old account that...
While looking at my spotify account I realized that my email that was listed there was not my email and actually had a typo in it. When I tried to edit it it told me that my email already was taken. ...
Spotify Star
683 Views
1 replies
0 likes
PlanFreeCountry DevicePCOperating SystemWindows 10 My Question or IssueHi, I`m currently having an issue where if I try to login through google on accounts.spotify.com it says try later, but I have been trying it from two different devices with two d...
Plan Free Country Device PC Operating System Windows 10 My Question or Issue Hi, I`m currently having an issue where if I try to login through google on accounts.spotify.com i...
Spotify Legend
569 Views
3 replies
0 likes
PlanFreeCountry: Japan DeviceMacbook Air (2020)Operating SystemBig Sur My Question or Issue:I have been using spotify, with a free account. I have been in Japan, and so my wifi should set my location to Japan. However, for whatever reason, when I che...
Plan Free Country: Japan Device Macbook Air (2020) Operating System Big Sur My Question or Issue: I have been using spotify, with a free account. I have been in Japan, ...
Spotify Star
532 Views
3 replies
0 likes
My husband cannot join my family plan. He's getting this message: It now tells me I can’t join another person’s plan for 12 months, so I had to get my own. You can downgrade back to what you had before. Device(iPhone 8, Samsung Galaxy 9, Macbook Pro ...
My husband cannot join my family plan. He's getting this message: It now tells me I can’t join another person’s plan for 12 months, so I had to get my own. You can downgrade back...
Roadie
253 Views
1 replies
0 likes
PlanPremiumCountryCanada DeviceMultipleOperating SystemiOS, Android, and Windows My Question or IssueI have hit the 5 device limit for downloads in my account. My Android phone recently had a major OS update that wiped all my data from the device. Wh...
Plan Premium Country Canada Device Multiple Operating System iOS, Android, and Windows My Question or Issue I have hit the 5 device limit for downloads in my account. M...
Roadie
240 Views
1 replies
0 likes
My Question or IssueIch bin der Account Manager in unserem Familienabo. Ich würde diese Rolle gerne einem Familienmitglied übertragen. Wie geht das?
My Question or Issue Ich bin der Account Manager in unserem Familienabo. Ich würde diese Rolle gerne einem Familienmitglied übertragen. Wie geht das?
Spotify Star
3216 Views
5 replies
0 likes
Someone stole my CC info and opened up an account with Spotify almost a year ago. I have attempted multiple times to message with spotify customer service reps. The last time in November 2022 they told me the had found the fraudelnt account and would...
Someone stole my CC info and opened up an account with Spotify almost a year ago. I have attempted multiple times to message with spotify customer service reps. The last time in November 2022 they to...
Moderator
268 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceiPhone 11Operating SystemiOS 16.0.3 Ive had Spotify for a long time now, and i love Spotify its the only music app i use, ive paid for Spotify for a while as well i went to bed listening to music so it was working fine arou...
Plan Premium Country USA Device iPhone 11 Operating System iOS 16.0.3 Ive had Spotify for a long time now, and i love Spotify its the only music app i use, ive paid for Spotify for a ...
Moderator
319 Views
2 replies
0 likes
PlanPremiumHong Kong to Singapore DeviceMacbook ProOperating SystemmacOS As a premium, family account owner, I'm trying to invite my wife to the family account. Despite entering identical addresses I'm told we need to be in the same country and the a...
Plan Premium Hong Kong to Singapore Device Macbook Pro Operating System macOS As a premium, family account owner, I'm trying to invite my wife to the family account. Desp...
Moderator
240 Views
1 replies
0 likes
Since a couple days, every time I open Spotify after starting my computer it asks me for my password, even though I changed it because of this. Should I be concerned?
Since a couple days, every time I open Spotify after starting my computer it asks me for my password, even though I changed it because of this. Should I be concerned?
Moderator
291 Views
1 replies
0 likes
It is my daughters address and she can't set up her own account using her email as the error message states "This email is already connected to an account."
It is my daughters address and she can't set up her own account using her email as the error message states "This email is already connected to an account."
Spotify Star
371 Views
1 replies
0 likes
where do I download invoice ?
where do I download invoice ?
Regular
666 Views
4 replies
0 likes
Can I use Spotify family account to play music across different toddler groups in my local area? (6 centres for children, all use music within sessions to support families and child development), can we use the Spotify family account to do this? If n...
Can I use Spotify family account to play music across different toddler groups in my local area? (6 centres for children, all use music within sessions to support families and child development), ca...
Spotify Star
293 Views
1 replies
0 likes
In roll of the days i've been downloading a lot music and suddenly I lost (deleted). Once we download the spotify system tells us that we wont view the files even delete them. How can it help? Im talking about 25G of downloaded music from Spotfy to a...
In roll of the days i've been downloading a lot music and suddenly I lost (deleted). Once we download the spotify system tells us that we wont view the files even delete them. How can it help? Im tal...
Spotify Star
213 Views
1 replies
0 likes
Buenas día , buenas tardes o buenas noches, tengo un problema con la aplicación de Spotify , en el cual se basa en que tengo 2 cuentas en un correo , una cuenta (gas010203 es el usuario)que esta está en mi computadora , es la que más uso , y la otra ...
Buenas día , buenas tardes o buenas noches, tengo un problema con la aplicación de Spotify , en el cual se basa en que tengo 2 cuentas en un correo , una cuenta (gas010203 es el usuario)que esta está...
Spotify Star
243 Views
1 replies
1 likes
