Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Intento meter mi tarjeta y sale un mensaje donde no me permite pagar la subscribcion premium
Hi,Spotify kept sending me this 3 month / 0.99 € offer althoug I was already a paying premium member. Today I decided to take advantage of the offer but what it did, is that the payment went for another account (not mine/or it might have created a ne...
Still havent gotten my email.
I live in Mexico but my billing info is in the US, I just upgraded to family premium but I can't add anyone because it says the accounts must be in the same country (we all are in Mexico currently). Help please.
Buongiorno, ho un account premium ma non ricordo i dati di accesso. Come faccio a recuperare tutto? Help me! !
If I do a family plan, and my son wants to leave and start his own plan someday, can he keep his music?
Hello,I was overcharged for the month of December. I'm supposed to be on the studdent disscount deal where it's only $4.99/month and I got charged $9.99 randomly. Is there anyway I can get that money back? Because frankly, I'm a poor college student....
I recently made an account on spotify and I wanted to do the offer of the three months for $.99 but when I tried to do that, it said that I had already accepted an offer like this which is impossible since I just made the account. What should I do?
Currently I am fighting with the Problem, that it is impossible for me to log out of my account in my Firefox webbrowser.I'm clicking on my username, click on log out and nothing happens, but a little sitereload.
Me suscribí a Spotify con la promoción de 3 meses por nueve pesos y cancele la suscripción para que al final de los tres meses no se me siguiera cobrando cada mes, pero pasaron 5 días y la suscripción se canceló y me dice que estoy en Spotify free
Spotify has been charging me twice a month for the last god knows how long... I need a freaking phone number to call to get someone to stop charging me twice!!!!! it happens every 5th and 29th. NEED this fixed ASAP!!!!!!!
Efetuei assinatura da versão premium, porém ativou em uma conta com email fake . Não tenho a senha do email , nem a senha do spotify. Não estou conseguindo cancelar a assinatura, pois pede senha. Tenho os dados do pagamento (pin). Tem alguma forma de...
Hello I was wondering is the subscribtion channel via phone credit is no longer valid? I checked this afternoon and the option is still there but after a few hours it's suddenly no longer an option (Just the ATM & Credit Card option available)
I am about to go on holiday in about 2 hours. I logged out of my account and back in to see if this would sync my songs to another phone. I have logged back in and BAM, all my playlist never existed. I have tried every account and password and its st...
When I try and upgrade to a family subscription I get the attached message. It's quite irritating, so does anyone know how to upgrade successfully? Thanks
I'm trying to purchase a gift card but everytime I try an enter a date in the "choose a delivery date" section it tells me it is an invalid format or please enter a valid date. Any suggestions?
First off sorry if this isn't in the correct subform, I just clicked on the one that seemed most realevant. Anyways, like the title says, the starded playlist is acting really strange. I first noticed the problem when knew songs weren't apearing on i...
I've tried logging in to my account signing with Facebook because that's how I registered using my Facebook, but now it's not letting me log in at all. It says that my email isn't registered to any account. I have the same email and password as my Fa...
EU ADQUIRI O SPOTIFY PREMIUM POR 1 MES ATRAVÉS DO BOLETO BANCÁRIO, GOSTARIA DE SER INCLUÍDO NA PROMOÇÃO PREMIUM POR 3 MESES, SE UM EQUIPE DO SPOTIFY CONCEDESSE ESSE FAVOR, FICARIA MUITO GRATO, QUERO TER O PRÊMIO POR MAIS 2 MESES.
I gifted Premium Subscription to someone, but don't know if it went through, just kept spinning. Nothing in receipts, how do I know if it went through?