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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hi, I love Spotify and have been using it for a year, recently subscribed to SingTel music which waives my data plan for using premium Spotify. Recently I'm using the same account but it got downgraded to a free account. Troubleshooted to no avail an...
A while ago I started to created an account and got distracted. I have since been trying to do so again, but now when I try to sign up, it says my email address is already in use. However, if I tell it to send me a password reset, it says the email a...
My gf is the owner of a Family Subscription and I am a family member on her subscription. But for me in my account my configuration of country is with US with a Zip Code that I don't recognize and for her is Brazil (that's where we live). I can't cha...
Hey team - I got a new debit card and wanted to update the payment info, but when I go the Subscription page, I just getting a spinning circle and no fields to enter the new card info. How can I update it and get my music back? =[
I clicked the button for 3 months premium for 9 euro. I did my part of the contract, and paid 9 euro. Then I had a subscription for only one month. That is not very reliable. I wil not do that ever again, the adds are not very trustworthy.
When can i pay with iDEAL because it doesn't work
Hey everyone! I need some help, I have an old email as my current email so I think "My Year in music 2016" has been sent there, I'm connected to facebook with a certain Email but I have not gotten any mail from Spotify, also when I try to use the mai...
I pay for spotify through apple. My credit card had been locked and the spotify payment wasnt made. now that I made the payment spotify still doesnt work and I cant find a way to contact them
Hola. Tengo un Sony Xperia y cuando apago la pantalla con el Spotify en uso se detiene la reproducción. ¿Álguien sabe que hacer?
Hi!I'm having two issues today. I activated Spotify through my Rogers account in Canada, and it said it was set up as the payment option on my account. Then, when I logged into Spotify to double-check, not only did it not indicate that Rogers was the...
Hola! So I got the extension email and verified my university email address again before my account expires on 20.12.2016.However, the profile overview says I will be charged 9,99. What's going on there?
How do I get in contact with Customer Service? I am continuing to get charged for my monthly subscription, but have been on a free account for 3+ months now. Please provide me with contact information on how to rectify.
Dear programmers,i found a show-stopping bug:I cannot procede in the form to buy a gift card, it is hanging with "Invalid date" in the field "Delivery date".I tried every possible and impossible combination, german or amercian format, with dot,slash,...
Hi, how can I close my account, so that I can have a new account with the e-mail now in use?
Hi there - I am trying to sign up for the premium service but I kept getting an error message saying "enter a valid postal code". I know my postal code is correct and matches my credit card, but it won't accept it. Any ideas what I should do? Trying ...
So a few days ago i got an email from spotify saying I ended my premium prenumeration. I have not done that. Then i got an email from spotify that there has been some suspicious use and that my password may have been leaked from another service. I go...
No puedo hacer el pago de mi suscripción de plan familiar premium con ninguna tarjeta, ya corrobore y tengo el saldo suficiente, compre una tarjeta de Spotify y con esa tampoco puedo pagar porque es plan familiar, volví a la tarjeta normal y sigue si...
So, it's been a while since i've logged in, and when I try my username or e-mail it says the account is no longer active so how can I "activate" it again so I can use it?
I would like to give as christmas present to my 3 uncles 6 month of spotify spending about 15-20€ for each of them.My idea was as follow:create three accounts with the new offert of 3 months of premium at 0.99€ (lets say for jenuary february and marc...
Hi! I am a long time premium user and I usually pay by creditcard, but I received two Giftcards last week, both for 1 month, so I decided to turn off the creditcard payment for this month. I redeemed the Giftcards two days ago, yet I still receive me...