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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • nord_a
  • Casual Listener
  • 406058 Views
  • 958 replies
  • 107 likes
  • Account
  • 406058 Views
  • 958 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1175800 Views
  • 119 replies
  • 113 likes
  • Account
  • 1175800 Views
  • 119 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 100000 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 100000 Views
  • 68 replies
  • 10 likes

Why was I still charged?

My account was charged, which was fine. But soon after I decided to cancel it because I didn't use Spotify as much as I used to. However, after my card being charged and being cancelled AFTER I paid for another month, I am on the free Spotify. Should...

  • Newbie
  • My account was charged, which was fine. But soon after I decided to cancel it because I didn't use Spotify as much as I used to. However, after my card being charged and being cancelled AFTER I paid ...
  • KatesHere
  • Community Legend
  • 141 Views
  • 1 replies
  • 0 likes
  • 141 Views
  • 1 replies
  • 0 likes

Payment issues (3 months promotion)

I've upgraded to premium with the 3 months promo at December 4th, but today (December 23rd) my account returned to free. The amount was charged to my credit card bill.

  • Newbie
  • I've upgraded to premium with the 3 months promo at December 4th, but today (December 23rd) my account returned to free. The amount was charged to my credit card bill.
  • KatesHere
  • Community Legend
  • 152 Views
  • 1 replies
  • 0 likes
  • 152 Views
  • 1 replies
  • 0 likes

Spotify account id with facebook

Well, i've created an account on spotify using my facebook, so my id to log in is aleatorynumbers and i cant remember that when i'm try to log in.Can i change it to a spotify id account of my choice?

  • Newbie
  • Well, i've created an account on spotify using my facebook, so my id to log in is aleatory numbers and i cant remember that when i'm try to log in. Can i change it to a spotify id account of my cho...
  • Maxim
  • Spotify Star
  • 218 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 218 Views
  • 1 replies
  • 0 likes

Pago premium pero no se loggea como premium

Buenas tardes,Explico mi problema para que me den una mano porque no se como solucionarlo... he cambiado de telefono por rotura y en el habia creado mi cuenta premium de spotify y al cambiar de telefono y loggearme en la app aparece como usuario basi...

  • Visitor
  • Buenas tardes, Explico mi problema para que me den una mano porque no se como solucionarlo... he cambiado de telefono por rotura y en el habia creado mi cuenta premium de spotify y al cambiar de t...
  • 109 Views
  • 0 replies
  • 0 likes
  • 109 Views
  • 0 replies
  • 0 likes

Spotify premium member cannot register as currently in foreign country

Hello together, today I registered for familiy premium and did send invitation to my family members. One member is currentlly oversea. But, when back, all members fullfill to live at same adress!But for now she does gets no message "can not register,...

  • Regular
  • Hello together,   today I registered for familiy premium and did send invitation to my family members. One member is currentlly oversea. But, when back, all members fullfill to live at sa...
  • Jacob
  • Community Legend
  • 223 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 223 Views
  • 1 replies
  • 0 likes

Problem with family account, one a account stops the other?

Hi!I'm the administrator of my familys account but my parents have run into some trouble. They Have two separate accounts but when one of them starts a song on their cellphone, the other ones stops. I have checked and they are registered as two diffe...

  • Casual Listener
  • Hi! I'm the administrator of my familys account but my parents have run into some trouble. They Have two separate accounts but when one of them starts a song on their cellphone, the other ones sto...
  • Bittencourt
  • Spotify Star
  • 177 Views
  • 1 replies
  • 0 likes
  • Account
  • 177 Views
  • 1 replies
  • 0 likes

visa payment isn't working

Hi, I've been trying to pay through Visa for a gift card and it won't go through. I have checked and it isn't an issue with my card. What can I do? Who can I contact? Thank you.

  • Newbie
  • Hi, I've been trying to pay through Visa for a gift card and it won't go through. I have checked and it isn't an issue with my card.   What can I do? Who can I contact?   Thank you.
  • Jacob
  • Community Legend
  • 232 Views
  • 1 replies
  • 0 likes
  • 232 Views
  • 1 replies
  • 0 likes

Shuffle bug?

I don't understand why everytime I search for a specific album and click shuffle play spotify starts playing random songs from other albums and even other artists. Is this a bug or is it intended? It is extremely annoying and if it's intended it's no...

  • Casual Listener
  • I don't understand why everytime I search for a specific album and click shuffle play spotify starts playing random songs from other albums and even other artists.   Is this a bug or is it int...
  • Bittencourt
  • Spotify Star
  • 302 Views
  • 2 replies
  • 0 likes
  • 302 Views
  • 2 replies
  • 0 likes

Subscripton

Paid for premium and was charged and still on free account.. tried troubleshooting log out the acct n log bk in.. don't have another acct this is my first acct

  • Newbie
  • Paid for premium and was charged and still on free account.. tried troubleshooting log out the acct n log bk in.. don't have another acct this is my first acct
  • Bittencourt
  • Spotify Star
  • 239 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 239 Views
  • 1 replies
  • 0 likes

Payment through phone bill

I paid 99p for 3 months premium through my phone bill, once the 3 months are up will it continue to pay £9.99 a month for premium? If so how do I stop it?

  • Newbie
  • I paid 99p for 3 months premium through my phone bill, once the 3 months are up will it continue to pay £9.99 a month for premium? If so how do I stop it?
  • Maxim
  • Spotify Star
  • 274 Views
  • 1 replies
  • 0 likes
  • 274 Views
  • 1 replies
  • 0 likes

Buying premium subscription with mobile payment

I don't use a credit card so I want to buy the premium subscription with my mobile service provider billing service how can I do that

  • Visitor
  • I don't use a credit card so I want to buy the premium subscription with my mobile service provider billing service how can I do that
  • Maxim
  • Spotify Star
  • 142 Views
  • 1 replies
  • 0 likes
  • 142 Views
  • 1 replies
  • 0 likes

Discover isn't shown

Hey everyone, I would like to use Discover and Discover weekly (I hope thats right, it has a diffrent name in german) where Spotify makes Playlists based on the music I have lisented to, but when I go on Browse and then click on Discover, nothing is ...

  • Casual Listener
  • Hey everyone,   I would like to use Discover and Discover weekly (I hope thats right, it has a diffrent name in german) where Spotify makes Playlists based on the music I have lisented to, but...
  • Maxim
  • Spotify Star
  • 274 Views
  • 7 replies
  • 0 likes
  • 274 Views
  • 7 replies
  • 0 likes

I can't buy premium

I can not buy the premium when I put the card information in the indicated place and I click on to continue the place that puts the information updates and talks to put the information again, there I put it again and says that the card company is in ...

  • Casual Listener
  • I can not buy the premium when I put the card information in the indicated place and I click on to continue the place that puts the information updates and talks to put the information again, there I...
  • Bittencourt
  • Spotify Star
  • 302 Views
  • 10 replies
  • 0 likes
  • 302 Views
  • 10 replies
  • 0 likes

decoupling Spotify account from FB

I initially signed up for a free Spotify account through Facebook. Now I want to upgrad to a premium account and decouple from Facebook. I want to use the same email address associated with my Facebook and initial free Spotify account. Spotify's help...

  • Newbie
  • I initially signed up for a free Spotify account through Facebook. Now I want to upgrad to a premium account and decouple from Facebook. I want to use the same email address associated with my Facebo...
  • Jacob
  • Community Legend
  • 233 Views
  • 1 replies
  • 1 likes
  • 233 Views
  • 1 replies
  • 1 likes

O que vocês tem a dizer em defesa da nova política de privacidade?

Leiam isso:http://www.b9.com.br/69182/social-media/em-nova-politica-de-privacidade-spotify-exige-que-usuarios-brasileiros-renunciem-ao-direito-de-sigilo-bancario/

  • Casual Listener
  • Leiam isso: http://www.b9.com.br/69182/social-media/em-nova-politica-de-privacidade-spotify-exige-que-usuarios-brasileiros-renunciem-ao-direito-de-sigilo-bancario/
  • Bittencourt
  • Spotify Star
  • 453 Views
  • 7 replies
  • 1 likes
  • 453 Views
  • 7 replies
  • 1 likes

Solved!!Superuser Contribution Bank secrecy compromised

I'm from Brazil, and there's a lot of websites saying that in the spotify's new terms of agreement users have to waive their bank secrecy to use spotify. I would like to understand this clause better before taking any action, can someone in spotify h...

  • Newbie
  • I'm from Brazil, and there's a lot of websites saying that in the spotify's new terms of agreement users have to waive their bank secrecy to use spotify. I would like to understand this clause better...
  • Bittencourt
  • Spotify Star
  • 904 Views
  • 5 replies
  • 0 likes
  • Account
    Security
  • 904 Views
  • 5 replies
  • 0 likes

Brazilian new privacy policies

Hello team Spotify, I would like to know why I should revoke my banking rights granted by law? Is there any use case for that or is it intentional? Thanks!Mateus

  • Newbie
  • Hello team Spotify,   I would like to know why I should revoke my banking rights granted by law? Is there any use case for that or is it intentional?   Thanks! Mateus
  • Bittencourt
  • Spotify Star
  • 268 Views
  • 2 replies
  • 0 likes
  • Account
    Security
  • 268 Views
  • 2 replies
  • 0 likes

Can i pay with the same card another premium count? a promotional Premium count

I try to get a promotional count for my GF, in this case 3 months for 1$ .. and i pay for it with my CC. A have used this promo in the past. I dont know why, but Spotify have discount to me, and dont get the premium count.. I try it again, and again ...

  • Casual Listener
  • I try to get a promotional count for my GF, in this case 3 months for 1$ .. and i pay for it with my CC. A have used this promo in the past. I dont know why, but Spotify have discount to me, and dont...
  • Maxim
  • Spotify Star
  • 275 Views
  • 3 replies
  • 0 likes
  • 275 Views
  • 3 replies
  • 0 likes