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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 3090 Views
  • 0 replies
  • 8 likes
  • Security
  • 3090 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 456381 Views
  • 973 replies
  • 110 likes
  • Account
  • 456381 Views
  • 973 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1202343 Views
  • 119 replies
  • 116 likes
  • Account
  • 1202343 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 110598 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 110598 Views
  • 72 replies
  • 12 likes

Premium Family - can't get past storefront verification

Hey folks. I just signed up for premium family. Copied the invitation link and sent to my two kids. It worked fine for one. The other is trying to follow the process and it's not working as expected. He follows, the link, gets a web page where his co...

  • Newbie
  • Hey folks. I just signed up for premium family. Copied the invitation link and sent to my two kids. It worked fine for one. The other is trying to follow the process and it's not working as expected....
  • manimecker30
  • Roadie
  • 154 Views
  • 1 replies
  • 0 likes
  • 154 Views
  • 1 replies
  • 0 likes

no login, no password -reset email

Hallo, leute. es wurde gerade ein neuer Account erstellt. Allerdings wird bei der Anmeldung behauptet, dass das Passwort oder der Anmeldename falsch sind. Dies ist aber nicht möglich! Daher wollte ich das Passwort zurück setzen. Allerdings erhalte ic...

  • Newbie
  • Hallo, leute.   es wurde gerade ein neuer Account erstellt. Allerdings wird bei der Anmeldung behauptet, dass das Passwort oder der Anmeldename falsch sind. Dies ist aber nicht möglich! Daher ...
  • 213 Views
  • 0 replies
  • 0 likes
  • 213 Views
  • 0 replies
  • 0 likes

Wrong promo

Hello there. I subscribed on the wrong an of premium. I accidentally subscribed on the 129 pesos per month instead of the 49 pesos for 3months. Is there a way I can get a refund or at least change the promo into 129 pesos for 3 months? I chose the op...

  • Newbie
  • Hello there. I subscribed on the wrong an of premium. I accidentally subscribed on the 129 pesos per month instead of the 49 pesos for 3months. Is there a way I can get a refund or at least change th...
  • Maxim
  • Spotify Star
  • 315 Views
  • 5 replies
  • 0 likes
  • 315 Views
  • 5 replies
  • 0 likes

3 mouth subscription not working

So I bought the 3 mouth premium and paid by phone but says I haven't paid for it. How can I fix this?!?!

  • Casual Listener
  • So I bought the 3 mouth premium and paid by phone but says I haven't paid for it. How can I fix this?!?!
  • Maxim
  • Spotify Star
  • 305 Views
  • 3 replies
  • 0 likes
  • 305 Views
  • 3 replies
  • 0 likes

spotify premium three months for €0,99 paying with debit card

Hi, I want spotify premium for three monts for €0,99, but the problem that I'm facing is that you require a pinpas to pay for it, which I don't have. Is there a possible way to do this with a debitcard?

  • Newbie
  • Hi, I want spotify premium for three monts for €0,99, but the problem that I'm facing is that you require a pinpas to pay for it, which I don't have. Is there a possible way to do this with a debitca...
  • Hubo
  • Community Legend
  • 216 Views
  • 1 replies
  • 0 likes
  • 216 Views
  • 1 replies
  • 0 likes

Playlist "Loading" - Can not delete it

Hi, i can not delete this playlist: spotify:user:spotify:playlist:4VdGfQ7e2nOWrbgICihny0 https://open.spotify.com/user/spotify/playlist/4VdGfQ7e2nOWrbgICihny0 Can someone help?

  • Casual Listener
  • Hi,   i can not delete this playlist:   spotify:user:spotify:playlist:4VdGfQ7e2nOWrbgICihny0   https://open.spotify.com/user/spotify/playlist/4VdGfQ7e2nOWrbgICihny0   Can ...
  • Hubo
  • Community Legend
  • 249 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 249 Views
  • 3 replies
  • 0 likes

Solved!! What's the period of validity for spotify premium?

So if i buy the 3 months for 1€ is today the last day for the first month or does it last 30/31 days and then the next payment is required?

  • Newbie
  • So if i buy the 3 months for 1€ is today the last day for the first month or does it last 30/31 days and then the next payment is required?
  • user-removed
  • Not applicable
  • 819 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 819 Views
  • 1 replies
  • 0 likes

Re: paid for three months free trial to spotify premium on paypal but I am not receiving premium fea

hi,i signed up for .99 centf for three months premium service and got charged $9.99 right away. wasn't i supposed to get charged only .99 cents now and then get charged $9.99 after the 3 months? please advice on how i can get a hold of an acrual cuto...

  • Newbie
  • hi, i signed up for .99 centf for three months premium service and got charged $9.99 right away. wasn't i supposed to get charged only .99 cents now and then get charged $9.99 after the 3 month...
  • DaisyVX
  • Newbie
  • 195 Views
  • 1 replies
  • 0 likes
  • 195 Views
  • 1 replies
  • 0 likes

My spotify account stoped working

Hello, I had my spotify account to start atomatic on my phone. Today I opened my app at it said it cant log in because the password was wrong, so I tried to get a new password and when I oppened my account it said I needed to upgrade to premium I upg...

  • Casual Listener
  • Hello,   I had my spotify account to start atomatic on my phone. Today I opened my app at it said it cant log in because the password was wrong, so I tried to get a new password and when I opp...
  • user-removed
  • Not applicable
  • 190 Views
  • 3 replies
  • 0 likes
  • Account
  • 190 Views
  • 3 replies
  • 0 likes

spotify premium doesnt work

I paid for spotify premium yesterday with my girlfriends card. She is using the same card for her premium. The payment went off her card when I used it on my spotify account but I dont get premium? What to do? She is charged twice now but only one wo...

  • Newbie
  • I paid for spotify premium yesterday with my girlfriends card. She is using the same card for her premium. The payment went off her card when I used it on my spotify account but I dont get premium? W...
  • Maxim
  • Spotify Star
  • 154 Views
  • 1 replies
  • 0 likes
  • 154 Views
  • 1 replies
  • 0 likes

unable to subscribe for Premium

Hi there! I am trying to purchase the 3 months of Spotify Premium. I have entered my card info 10 or 12 times and each time it says it cannot accept the payment. I contacted my bank to see if it is an issue with my card, but they said everything look...

  • Newbie
  • Hi there! I am trying to purchase the 3 months of Spotify Premium. I have entered my card info 10 or 12 times and each time it says it cannot accept the payment. I contacted my bank to see if it is a...
  • Maxim
  • Spotify Star
  • 168 Views
  • 1 replies
  • 0 likes
  • 168 Views
  • 1 replies
  • 0 likes

Wrong Name

I just opened a Spotify family share plan today. I clicked on one of the 5 fields to add a family member, but my connection was a little slow. I accidently put my wife's name in my profile where I verified my address and everything. My profile name s...

  • Newbie
  • I just opened a Spotify family share plan today.  I clicked on one of the 5 fields to add a family member, but my connection was a little slow.  I accidently put my wife's name in my profil...
  • j_alkula
  • Newbie
  • 196 Views
  • 1 replies
  • 0 likes
  • 196 Views
  • 1 replies
  • 0 likes

Payed for premium but still have my free account

Hello everybody,about 24h ago, i bought spotify premium for 99ct. Spotify has already taken the money, but did not send a purchase confirmation. Moreover i am still not able to use my premium account. what can i do? best greetingsMatti

  • Visitor
  • Hello everybody, about 24h ago, i bought spotify premium for 99ct. Spotify has already taken the money, but did not send a purchase confirmation. Moreover i am still not able to use my premium accou...
  • danielleass
  • Newbie
  • 159 Views
  • 1 replies
  • 0 likes
  • 159 Views
  • 1 replies
  • 0 likes

Mi cuenta premium desapareció.

Tengo premium, y solo desapareció. ¿Como puedo resolver este problema?

  • Newbie
  • Tengo premium, y solo desapareció. ¿Como puedo resolver este problema?
  • joseariveraDALB
  • Newbie
  • 486 Views
  • 1 replies
  • 1 likes
  • Account
    Login
    Premium
    Subscription
    Unlimited
  • 486 Views
  • 1 replies
  • 1 likes

Payment via Mobile

I'm from Philippines and I want to pay subscription via Moile using Smart sim and I can't find it in other offers.Any help?

  • Casual Listener
  • I'm from Philippines and I want to pay subscription via Moile using Smart sim and I can't find it in other offers.Any help?
  • Maxim
  • Spotify Star
  • 333 Views
  • 3 replies
  • 0 likes
  • 333 Views
  • 3 replies
  • 0 likes

Charged me twice on my credit card for registering a premium account at P49

My friend lend her credit card to purchase spotify premium promo at P49. So I have 2 existing spotify accounts which I wanted to be on premium. The first one has successfully registered to premium. While my second account had a pop up message saying ...

  • Casual Listener
  • My friend lend her credit card to purchase spotify premium promo at P49. So I have 2 existing spotify accounts which I wanted to be on premium. The first one has successfully registered to premium. W...
  • Rainer26
  • Casual Listener
  • 170 Views
  • 2 replies
  • 0 likes
  • 170 Views
  • 2 replies
  • 0 likes

Payments being made after cancellation

I canceled my subscription over a year ago but have noticed I have still been getting charged. When I log in It says I'm on the free subscription. Why am I getting charged how do I stop it and how do I get my money back ?

  • Newbie
  • I canceled my subscription over a year ago but have noticed I have still been getting charged. When I log in It says I'm on the free subscription. Why am I getting charged how do I stop it and how do...
  • Maxim
  • Spotify Star
  • 136 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 136 Views
  • 1 replies
  • 0 likes

Can't login after changed iPhone

I upgraded my iPhone to a 7 and now can't login in to my Spotify account as I've forgotten my password. When I try and reset my password it says the form has timed out so it won't let me set a new password. Tried multiple times. Can you help?

  • Newbie
  • I upgraded my iPhone to a 7 and now can't login in to my Spotify account as I've forgotten my password. When I try and reset my password it says the form has timed out so it won't let me set a new pa...
  • Maxim
  • Spotify Star
  • 153 Views
  • 1 replies
  • 0 likes
  • 153 Views
  • 1 replies
  • 0 likes

Solved!! Subscription

I recently purchased the "$0.99 for 3 months" deal on Spotify. I do not want my subscription to renew after 3 months. If I were to cancel my subscription now, would I still get the three months? Or would it stop my premium at the end of this month?

  • Casual Listener
  • I recently purchased the "$0.99 for 3 months" deal on Spotify. I do not want my subscription to renew after 3 months. If I were to cancel my subscription now, would I still get the three months? Or w...
  • Toh731
  • Casual Listener
  • 232 Views
  • 2 replies
  • 0 likes
  • Premium
    Subscription
  • 232 Views
  • 2 replies
  • 0 likes