Superuser Contribution Tarjeta de regalo no llego al destinatario

Hola,La semana pasada compre una tarjeta de regalo por 3 meses para que fuera enviada por correo electrónico, sin embargo nunca llegó al destinatario y a mí me cobraron el cargo por medio de PayPal. Por favor ayundenme a guiarme para saber que se hac...

• JoeSoria
• Newbie
• Hola, La semana pasada compre una tarjeta de regalo por 3 meses para que fuera enviada por correo electrónico, sin embargo nunca llegó al destinatario y a mí me cobraron el cargo por medio de PayP...
• 2016-12-28 6:33:15 PM
• 2016-12-31 9:59:11 PM
• MonicaM_Bogota
• Roadie
• 148 Views
• 1 replies
• 0 likes

Superuser Contribution Charged twice and still no premium access

Hey, I've got a new credit card. So, I updated my payment method. After updating it, I've received a message that it didn't work. So, I've done it again. However, Spotify still received the payment even though there was this message that it didn't wo...

• Marekhenk
• Newbie
• Hey,   I've got a new credit card. So, I updated my payment method. After updating it, I've received a message that it didn't work. So, I've done it again.  However, Spotify still receiv...
• 2016-12-28 3:29:47 PM
• 2016-12-31 9:43:05 PM
• MonicaM_Bogota
• Roadie
• 239 Views
• 1 replies
• 0 likes

Premium credit card change directing to family premium subscription page

Hi All, I'd like to update my credit card and country in my Premium subscription. However, after entering card details, clicking 'Change Payment Details', then confirming 'Yes, Change to USA', the page keeps directing to Family Premium Subscription p...

• abatjargal
• Newbie
• Hi All,    I'd like to update my credit card and country in my Premium subscription. However, after entering card details, clicking 'Change Payment Details', then confirming 'Yes, Change ...
• 2016-12-31 9:39:40 PM
• 136 Views
• 0 replies
• 0 likes

No puedo iniciar sesión en Spotify

No puedo iniciar sesión en nigun dispositivo que tengo. Dice que mi país no coincide con el de mi perfil y ya los modifiqué pero sigo sin poder iniciar sesión.Gracias

• YuRuC
• Newbie
• No puedo iniciar sesión en nigun dispositivo que tengo. Dice que mi país no coincide con el de mi perfil y ya los modifiqué pero sigo sin poder iniciar sesión. Gracias
• 2016-12-31 9:21:45 PM
• 106 Views
• 0 replies
• 0 likes

Artists followed

So it says im folowing artists but i dont know who and when i click following on my profile its blank but says (2). how do i remove this or unfollow these mystery artists?

• seveers
• Newbie
• So it says im folowing artists but i dont know who and when i click following on my profile its blank but says (2). how do i remove this or unfollow these mystery artists?
• 2016-12-31 7:13:49 PM
• 2016-12-31 9:21:38 PM
• Bittencourt
• Spotify Star
• 122 Views
• 1 replies
• 0 likes
• Account

Superuser Contribution Me hicieron un cobro anual

Estoy revisando mi estado de cuenta de mi tarjeta, y me acaban de hacer el cobro anual de mi suscripción. Este mes ya me habían hecho el cobro de $99 hace un par de días, y hoy me hicieron el cobro anual, me imagino que de 2017. Pero siempre me han c...

• rogeliomtzm
• Newbie
• Estoy revisando mi estado de cuenta de mi tarjeta, y me acaban de hacer el cobro anual de mi suscripción. Este mes ya me habían hecho el cobro de $99 hace un par de días, y hoy me hicieron el cobro a...
• 2016-12-30 7:48:12 PM
• 2016-12-31 8:58:35 PM
• user-removed
• Not applicable
• 447 Views
• 1 replies
• 0 likes

Superuser Contribution Spotify ödemem alınamadı

Kartımı 2 arkadaşım için kullanmaya çalıştım galiba kredi kartım karalisteye alındı. Nasıl düzeltebilirim?

• crynightmare
• Casual Listener
• Kartımı 2 arkadaşım için kullanmaya çalıştım galiba kredi kartım karalisteye alındı. Nasıl düzeltebilirim?
• 2016-12-30 7:45:50 PM
• 2016-12-31 8:50:21 PM
• user-removed
• Not applicable
• 151 Views
• 1 replies
• 0 likes
• Account
  Premium

NO Spotify, NO new year greetings

I paid for non-stop music and adfree experience. Do not ruin it for me by pushing new year greetings from my 'favourite' artists into the playlists. These things just interrupt the music just like ads do. Here's a couple of examples for your enjoymen...

• jaguvaari
• Casual Listener
• I paid for non-stop music and adfree experience. Do not ruin it for me by pushing new year greetings from my 'favourite' artists into the playlists. These things just interrupt the music just like ad...
• 2016-12-31 8:46:16 PM
• 149 Views
• 0 replies
• 0 likes
• Premium
  Subscription

**bleep** is Spotify doing

I clicked to pay 0.99p for 3 months yet it charged me £9.99 for 1 month, **bleep** is happening and how do I get my money back, not happy at all

• Keegion
• Newbie
• I clicked to pay 0.99p for 3 months yet it charged me £9.99 for 1 month, **bleep** is happening and how do I get my money back, not happy at all
• 2016-12-31 8:45:59 PM
• 147 Views
• 0 replies
• 0 likes

Superuser Contribution Someone is using my account and my premium subscription is gone.

• shye1
• Newbie
• 2016-12-30 10:09:57 PM
• 2016-12-31 8:30:25 PM
• user-removed
• Not applicable
• 172 Views
• 1 replies
• 0 likes

Superuser Contribution Using one year gift code but still asking pay method to use premium

Hey, i activated my gift card 3 days ago. Everything was okey but today i got a massage that "there is alittle problem about your payment" i checked my bills and saw my gift code is done but couldn't solve the problem. NEED HELP ASAP

• PacerOmer
• Gig Goer
• Hey, i activated my gift card 3 days ago. Everything was okey but today i got a massage that "there is alittle problem about your payment" i checked my bills and saw my gift code is done but couldn't...
• 2016-12-30 10:51:06 PM
• 2016-12-31 8:29:54 PM
• user-removed
• Not applicable
• 230 Views
• 1 replies
• 0 likes
• Account
  Premium
  Subscription

I forgot my email and need to cancel my premium subscription.

Unfortunately, I broke my phone and lost all my information this past Christmas. As the year is coming to an end the 3 month premium subscription I paid for on Nov. 22nd will be over and I cannot remember the email under which I completed the purchas...

• Isabel_michael0
• Newbie
• Unfortunately, I broke my phone and lost all my information this past Christmas. As the year is coming to an end the 3 month premium subscription I paid for on Nov. 22nd will be over and I cannot rem...
• 2016-12-31 8:28:28 PM
• 150 Views
• 0 replies
• 0 likes

Offline streaming premium

I just purchased the 3 month for 00.99. I tried to play music off line which would be my data turned off right? Anywoo, it doesnt let me offline stream songs with my premium. Im new so i dont know how this works.

• Daisyestrella
• Newbie
• I just purchased the 3 month for 00.99. I tried to play music off line which would be my data turned off right? Anywoo, it doesnt let me offline stream songs with my premium. Im new so i dont know ho...
• 2016-12-31 8:16:09 PM
• 325 Views
• 0 replies
• 0 likes

Premium trial subscription

I subscribed to a PRemium trial for 9.99 per month, and a few minutes later received an email with a .99 trial for 3 months. How do I switch to the .99 and get a refund for the difference? Alos My email account is wrong in the profile and cannot be c...

• jfiore
• Casual Listener
• I subscribed to a PRemium trial for 9.99 per month, and a few minutes later received an email with a .99 trial for 3 months.  How do I switch to the .99 and get a refund for the difference? &nbs...
• 2016-12-31 7:27:27 PM
• 130 Views
• 0 replies
• 0 likes
• Premium

Email wrong

My email in my profile is a very old one. It says I can only change it via facebook but it connects to my wife's facebook account which is a different email address. How can I correct this?

• jfiore
• Casual Listener
• My email in my profile is a very old one.  It says I can only change it via facebook but it connects to my wife's facebook account which is a different email address.  How can I correct thi...
• 2016-12-31 7:25:00 PM
• 116 Views
• 0 replies
• 0 likes
• Account

Pago correctamente con la tarjeta de credito la Suscripcion Premium pero sin activarse en la cuenta

Oferta 3 meses a 0,99 euros. Se me ha tramitado correctamente el pago con la tarjeta de credito pero no se activado en la cuenta la suscripción premium. Me pueden ayudar, ya que o reclamo la devolución del importe o se me active la suscripción.

• charrorcl
• Newbie
•  Oferta 3 meses a 0,99 euros.   Se me ha tramitado correctamente el pago con la tarjeta de credito pero no se activado en la cuenta la suscripción premium.    Me pueden ayudar...
• 2016-06-30 1:02:53 PM
• 2016-12-31 7:20:43 PM
• VanneRangel
• Newbie
• 10852 Views
• 2 replies
• 0 likes
• Account
  Other
  Premium
  Subscription

Double billing

I am billing charged twice for my spotify account. I have checked and I do not have any other accounts. WHY is this happening??? Please help!!!

• Jazmine3
• Newbie
• I am billing charged twice for my spotify account. I have checked and I do not have any other accounts. WHY is this happening??? Please help!!!
• 2016-12-31 7:09:00 PM
• 128 Views
• 0 replies
• 0 likes