Accounts

Offline access withdrawn on my computer

Apparently someone has helped me already. This post is solved (for now). Hi. Offline access for my computer has been withdrawn. I am going to use it for part of my DJ set tonight, and I need help NOW as the gig is starting in three hours. It's always...

If I delete my Spotify account, can I re-use the email it was linked to?

I want to delete my Spotify account and create a new one using my Facebook, but it says the email is already in use (facebook email is the same of this account email).So, if I delete this account, will I be able to right away create a Spotify account...

pay already but not get premium version

I have pay already twice, but my account status still remain "free"Is anyone can help me solve the problemThanks

Unlink xs4all from account

Hello, I want to upgrade to familiy account. At this moment my account is connected with the free xs4all subscription. I already asked xs4all but they informed me that only spotify can unlink my account from xs4all. I can also wait they told me, but ...

Payment without getting premiun

I just bought the premium trial, the promotion of 3 months for 1.99 BRL via credit card and the payment was approved but the premium is not activated because it says that I already used a promotion, so I made a new account and I tried again ... it ha...

Im Premium user, but I have limits downloading playlists. Why?

Hi Spotify.I have Premium Family Pack, but, even when Im paying for the service, I have limits, I want to download several playlist and I can't do it.Why?Thanks

Please explain the family package

I have subscribed too the family package.Sent a link too my daughter.She's now logged into my spotify.But we can't listen too different music.Where have we gone wrong????Help please??

no conecta

no puedo iniciar sección en el móvil

Subscribed, but not getting Premium?

Hello I just ordered spotify premium, but I can not access all the music in my account. For example, in my Ipad, I can't access to the music because its telliing me that I am not a premium user. Please review my problem ASAP My order number 143005460...

Formulario ha caducado

holano puedo entrar a mi cuenta x kme dice k ha caducado mi formulario, alguien sabe k hacer? ya llevo dias asiii

Compré una tarjeta de regalo y no recibí confirmación de compra

0,99€ voor 3 maanden

Ik heb er voor gekozen om 3 maanden voor 0,99€ toe doen, later staat er 1 maand vooruit betalen. Ik heb dus een maand vooruit betaald voor 10€ en nu kan ik niet meer die drie maanden voor 0,99€ krijgen. Iemand die mij kan helpen?

How to Merge 2 spotify accounts??

Several months ago I registered for a "free" account to get an idea what the service was like. At the time I created a user name, and as of 12/27 I became a "Premium" member. However, I didn't remember my previous user name and created a new one but ...

Phone Number cannot be validated

Good Evening Spotify Users! I have a cureent issue regarding to my subscription on Spotify. I have a new sim card bought from Globe Telecom. It's LTE sim card. I had entered my number to confirm my payment but the system said that my phone number can...

Re-send confirmation email to new address

I signed up and paid for Spotify premium but didn't realize my contact email was out of date. Now I can't use Spotify premium because the confirmation email was sent to an email I can no longer access. Can I ask them to resend to the correct email!?

PROMOÇÃO 3 MESES POR 16,90

Promoção do mês de novembro de 2016 - 3 meses por 16,90. Pago em 24 de novembro e para minha surpresa, hoje (29 de dezembro de 2016) a conta está como free. O que houve? Aguardo.

Paid for Premium but was temporarily unsubscribed

I paid for premium through a cellphone company (im3 indosat ooredoo) last 25 December 2016 and was given confirmation letter that I have paid for my premium but I got a letter today (30 December 2016) that I was unsubscribed

Canceling spotify premium subscription but not yet expired

I want to know if canceling the spotify premium subscription will not remove my remaining days being on premium. Because I just want to turn off the auto renewal. I pay for the 0.99$ for 3 months and just want to assure that it won't renew thats why ...

Bought premium, still on free, don't have any other accounts

I bought a premium account on my girlfriends MasterCard but my account still says free. She already has one account subscribed on that MasterCard. Can that be the reason my account won't upgrade ?