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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
88657 Views
9 replies
2 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
757816 Views
18 replies
29 likes
Hello, when I attempt to login, I recieve a message that says "Your country does not match the one set in your profile." I am currently serving overseas in Korea. I tried to change my country in my profile however the only option it gives me is US. I...
Hello, when I attempt to login, I recieve a message that says "Your country does not match the one set in your profile." I am currently serving overseas in Korea. I tried to change my country i...
Spotify Star
253 Views
3 replies
0 likes
He visto y me ha interesado la oferta de tres meses por 9 pesos pero quiero saber si en verdad es cierto, nunca he tenido premium pero me parece un super trato. Si alguien ha tenido problemas me puede decir porfavor para luego no arrepentirme
He visto y me ha interesado la oferta de tres meses por 9 pesos pero quiero saber si en verdad es cierto, nunca he tenido premium pero me parece un super trato. Si alguien ha tenido problemas me pued...
Newbie
7590 Views
5 replies
2 likes
Whenever I try to log-in using mobile with my facebook account, it always says "error: 404." Help?
Whenever I try to log-in using mobile with my facebook account, it always says "error: 404." Help?
Community Legend
423 Views
3 replies
0 likes
My account I use can be logged in on the mobile app but not on desktop. It says that the username or password is incorrect even though I know for a fact it's not. I type in the same information on the mobile app, tablet app, and PlayStation and it go...
My account I use can be logged in on the mobile app but not on desktop. It says that the username or password is incorrect even though I know for a fact it's not. I type in the same information on th...
Community Legend
188 Views
1 replies
0 likes
I've had a premium Spotify account for several years now. I originally signed up through a facebook account, but at some point I went through the process of de-linking the two accounts so I could delete my deactivate my facebook account. I'm fairly c...
I've had a premium Spotify account for several years now. I originally signed up through a facebook account, but at some point I went through the process of de-linking the two accounts so I could del...
Spotify Star
278 Views
1 replies
0 likes
Hola ya e intentado de todas las formas pagar la cuenta premium y me salta ese erro y no se porque si todos los meses hago compra con mi tarjeta y ya me di permiso también, muchas gracias espero su respuesta
Hola ya e intentado de todas las formas pagar la cuenta premium y me salta ese erro y no se porque si todos los meses hago compra con mi tarjeta y ya me di permiso también, muchas gracias espero su r...
343 Views
0 replies
0 likes
Subscribed to Spotify for .99 deal for three months, got charged $10. I don't understand what happened...need help asap.
Subscribed to Spotify for .99 deal for three months, got charged $10. I don't understand what happened...need help asap.
Spotify Star
346 Views
3 replies
1 likes
I'm looking into the Introductory Trial offer, but before I buy it I just want to know something. If I want to stop getting charged, and cancel early, will I still have premium? For instance, if I cancelled my payment a day after buying premium, woul...
I'm looking into the Introductory Trial offer, but before I buy it I just want to know something. If I want to stop getting charged, and cancel early, will I still have premium? For instance, if I ca...
Community Legend
564 Views
5 replies
0 likes
I paid for premium and still a premium Spotify account. I need to be reamberessed and to have my account upgraded.
I paid for premium and still a premium Spotify account. I need to be reamberessed and to have my account upgraded.
Community Legend
187 Views
1 replies
0 likes
I signed up for the 1st time a week ago (premium family). I regretfully signed up using my Facebook, however the issue I have with this is: If I want to make changes the app on my mobile is very limited so I need to use a PC in most cases. Because I ...
I signed up for the 1st time a week ago (premium family). I regretfully signed up using my Facebook, however the issue I have with this is: If I want to make changes the app on my mobile is very limi...
Community Legend
174 Views
1 replies
0 likes
Someone needs to fix the problem. I want my money back after being charged double for months and being charged after cancellation. Better business needs to check this out. Someone needs to contact me.
Someone needs to fix the problem. I want my money back after being charged double for months and being charged after cancellation. Better business needs to check this out. Someone needs to contact me.
Spotify Star
192 Views
1 replies
0 likes
Someone is accessing my account from a PS4, I do not own any gaming equipment, it is definitely not me. I've tried the logging out on all devices things, setting a password and then logging out on all devices again. Nothing has worked.
Someone is accessing my account from a PS4, I do not own any gaming equipment, it is definitely not me. I've tried the logging out on all devices things, setting a password and then logging out on al...
Spotify Star
201 Views
1 replies
0 likes
I just created an user and subscribed to family premium. When the first family member was added I thought i need to give the real name of the family member, but it turns out my info requested. So now i guess my real name is the one of the family memb...
I just created an user and subscribed to family premium. When the first family member was added I thought i need to give the real name of the family member, but it turns out my info requested. S...
165 Views
0 replies
0 likes
This is stupid. My spotify payment failed. When i logged in, i see a zip code that is clearly wrong. I've never changed my payment info. been a spotify customer for years....now magically the payment is "invalid". I changed zip code back to correct, ...
This is stupid. My spotify payment failed. When i logged in, i see a zip code that is clearly wrong. I've never changed my payment info. been a spotify customer for years....n...
242 Views
0 replies
0 likes
I've been charged for months on my debit card with an account that I don't even know exists. my bank can't stop it because it's reoccurring and it will just switch to a new bank card. how do I find out what account is hooked up to my bank card? and m...
I've been charged for months on my debit card with an account that I don't even know exists. my bank can't stop it because it's reoccurring and it will just switch to a new bank card. how do I find o...
Spotify Star
193 Views
1 replies
0 likes
Purchased annual family membership today, my account says I will be charged again on 08/12/17. It should be 12/02/2017 HELP
Purchased annual family membership today, my account says I will be charged again on 08/12/17. It should be 12/02/2017 HELP
Spotify Star
224 Views
1 replies
0 likes
Today, I opened my spotify and It said that a device called SM-G925T was listening using my account. I am about to change my password but I wanted to know if there is a way that I can view all the account activity. I want to know how many times this ...
Today, I opened my spotify and It said that a device called SM-G925T was listening using my account. I am about to change my password but I wanted to know if there is a way that I can view all the ac...
Casual Listener
438 Views
2 replies
0 likes
My ex took over my facebook account and deleted it. I had created my previous spotify account using this facebook account. Now I am paying $9.99 a month for an account I no longer have access to. How can I cancel this subscription so I can start payi...
My ex took over my facebook account and deleted it. I had created my previous spotify account using this facebook account. Now I am paying $9.99 a month for an account I no longer have access to. How...
Roadie
199 Views
1 replies
0 likes
A few months ago, I had problems with my credit card, so I a friend made a payment by invoice (Boleto Bancário, in portuguese). At the same day, I tried another card and it went through. A few days later, the original card I used in my subscription w...
A few months ago, I had problems with my credit card, so I a friend made a payment by invoice (Boleto Bancário, in portuguese). At the same day, I tried another card and it went through. A few d...
Spotify Star
313 Views
1 replies
0 likes
So my problem is that i had a spotify premium account on my iphone 5s, that phone broke and now i cant access my premium account whatsoever as i don't know any of the account details. Could i cancel that premium account regardless?
So my problem is that i had a spotify premium account on my iphone 5s, that phone broke and now i cant access my premium account whatsoever as i don't know any of the account details. Could i cancel ...
Community Legend
376 Views
3 replies
0 likes
