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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
291267 Views
529 replies
34 likes
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Casual Listener
541172 Views
990 replies
115 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
129672 Views
74 replies
12 likes
So one day I try logging in and I type my usual password and username and get a message saying "Oops, something went wrong, please try again or check out our help area". When I go to reset my password and I enter my username or email it says that nei...
So one day I try logging in and I type my usual password and username and get a message saying "Oops, something went wrong, please try again or check out our help area". When I go to reset my passwor...
Moderator
198 Views
1 replies
0 likes
I have spotify premium but tried to upgrade to family , i keep getting a red message box saying spotify cant support this type of change to my account , why?
I have spotify premium but tried to upgrade to family , i keep getting a red message box saying spotify cant support this type of change to my account , why?
Spotify Star
387 Views
3 replies
0 likes
Hey everyone,I bought a premium account 4-5 days ago and i wanted to buy another premium account with the same credit card. I have a problem about this. I can not remember the exact sentences but it says "You used a similiar offer before." Why is thi...
Hey everyone, I bought a premium account 4-5 days ago and i wanted to buy another premium account with the same credit card. I have a problem about this. I can not remember the exact sente...
Community Legend
532 Views
8 replies
0 likes
Tried joining last night for the 3 months for 99cent card failed twice says there was a problem with my bank but amazingly checked my account and there is spotify with the money debited from my account.. How do I get this sorted
Tried joining last night for the 3 months for 99cent card failed twice says there was a problem with my bank but amazingly checked my account and there is spotify with the money debited from my accou...
Spotify Star
282 Views
3 replies
0 likes
There is no bank near me, but i have a stockpile of blood diamonds will spotify accept those as legal payment?
There is no bank near me, but i have a stockpile of blood diamonds will spotify accept those as legal payment?
Community Legend
408 Views
2 replies
0 likes
Went on vacation, and now someone is using my Spotify Premium account through their Sonos system. I've tried multiple times to log out of all devices on your website, also changed my password. At this point, getting a message saying "Your account is ...
Went on vacation, and now someone is using my Spotify Premium account through their Sonos system. I've tried multiple times to log out of all devices on your website, also changed my password.&...
Moderator
763 Views
1 replies
0 likes
: Hi I have spotify premium and Ive talked to my phone company and cancel my subscription and subscribe to family premium. But they cancelled my subscription but I can't subscribe to family premium. Please help me Helga María helgamh@simnet.is
: Hi I have spotify premium and Ive talked to my phone company and cancel my subscription and subscribe to family premium. But they cancelled my subscription but I can't subscribe to family premium. ...
Moderator
321 Views
1 replies
0 likes
I just saved songs and strangely, the ones I decided not to save from an album also got included to my songs. I don't want this happening. Is there a way to stop Spotify from doing this?
I just saved songs and strangely, the ones I decided not to save from an album also got included to my songs. I don't want this happening. Is there a way to stop Spotify from doing this?
Moderator
362 Views
1 replies
0 likes
Hi! About 6 hours ago I pay for Spotify premium for 3 months, it appeared that ithad a problem with the card but they made me the charge. I have already log out from my acount but it still appears like I have Spotify free. Can you help me?
Hi! About 6 hours ago I pay for Spotify premium for 3 months, it appeared that ithad a problem with the card but they made me the charge. I have already log out from my acount but it still appears li...
Moderator
321 Views
1 replies
0 likes
My visa has sufficient funds for this subscription, has all correct information, I ordered online perfectly fine yesterday. When I try to sign up for the three month premium, it says my card is having a bad day when In fact it is not. How do I get th...
My visa has sufficient funds for this subscription, has all correct information, I ordered online perfectly fine yesterday. When I try to sign up for the three month premium, it says my card is havin...
Moderator
175 Views
1 replies
0 likes
I was looking at the student premium service and inputed my debit card info, but never went through with it. Spotify is saying that I have a free membership, but my bank account is saying that I have a pending transaction that I don't want/didn't pay...
I was looking at the student premium service and inputed my debit card info, but never went through with it. Spotify is saying that I have a free membership, but my bank account is saying that ...
Spotify Star
965 Views
3 replies
1 likes
So. For some reason spotify has logged me off of my premium account which i have lost the password for. And now i have to use another spotify account of mine which doesnt have premium on it. So what i want to do is either change the premium subscribt...
So. For some reason spotify has logged me off of my premium account which i have lost the password for. And now i have to use another spotify account of mine which doesnt have premium on it. So what ...
Roadie
257 Views
1 replies
0 likes
Hello! I am a faithful Spotify user and wanted to get the family subscription so everyone can enjoy it as well in my family. I already have my own account and want to change it to the family plan. Do I have to cancel my subscription and open a family...
Hello! I am a faithful Spotify user and wanted to get the family subscription so everyone can enjoy it as well in my family. I already have my own account and want to change it to the family plan. Do...
Roadie
351 Views
5 replies
0 likes
Buen día, tengo un inconveniente con una oferta que me enviaron hoy 31 de Diciembre de 2016 al correo, decía que podía recibir una cuenta premium por 3 meses por solo $ 11.499,00, sin embargo al seguir el link me muestra que puedo obtener la cuenta p...
Buen día, tengo un inconveniente con una oferta que me enviaron hoy 31 de Diciembre de 2016 al correo, decía que podía recibir una cuenta premium por 3 meses por solo $ 11.499,00, sin embargo al segu...
Moderator
309 Views
1 replies
0 likes
My card is being charged for an account that isn't mine. How do I stop thism?
My card is being charged for an account that isn't mine. How do I stop thism?
Community Legend
201 Views
1 replies
0 likes
I totally forgot which email I used. I tried to use my main email n it sent me a new password to use. It worked but said im currently using the free Spotify but I subscribed to the premium feature. I logged out of my Spotify account now I lost my Spo...
I totally forgot which email I used. I tried to use my main email n it sent me a new password to use. It worked but said im currently using the free Spotify but I subscribed to the premium feature. I...
Community Legend
183 Views
1 replies
0 likes
Hello! I would like to know how I can transfer playlists over to my other account before I delete it? Spotify tells you to contact them if you want to transfer your playlists but they don't actually help me with that problem. Instead they email a few...
Hello! I would like to know how I can transfer playlists over to my other account before I delete it? Spotify tells you to contact them if you want to transfer your playlists but they don't actually ...
Community Legend
327 Views
1 replies
0 likes
I currently have spoitfy premium which I pay £9.99 per month but through my Vodafone bill. I want to upgrade to the family subscription. Does the individual subscritption automatically cancel or do I have to cancel it myself?
I currently have spoitfy premium which I pay £9.99 per month but through my Vodafone bill. I want to upgrade to the family subscription. Does the individual subscritption automatically cancel or do I...
Spotify Star
506 Views
1 replies
0 likes
I just recently upgraded to a premium membership so that we can share our subscription with others in the house, and be mobile while using Spotify. I invited the first person in our home and they attempted to sign up. We received a message that all m...
I just recently upgraded to a premium membership so that we can share our subscription with others in the house, and be mobile while using Spotify. I invited the first person in our home and th...
Casual Listener
365 Views
2 replies
0 likes
Hi mates. I have problem with the payment right now. When i select go for premium the loading bar is just turning however no information boxes appears for credit card infos. Also when they appears my credit card information never confirmed. I have no...
Hi mates. I have problem with the payment right now. When i select go for premium the loading bar is just turning however no information boxes appears for credit card infos. Also when they appears my...
Moderator
197 Views
1 replies
0 likes
