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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8996 Views
  • 1 replies
  • 9 likes
  • Security
  • 8996 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 481269 Views
  • 979 replies
  • 111 likes
  • Account
  • 481269 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210705 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210705 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120775 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120775 Views
  • 72 replies
  • 12 likes

Can't buy spotify using paypal

Hello,I tried to buy spotify premium for 3 Months using my PP. i was redirected to paypal one touch, accepted the payment then i was redirected to a blank page on spotify's site. can someone help me please?

  • Newbie
  •  Hello, I tried to buy spotify premium for 3 Months using my PP. i was redirected to paypal one touch, accepted the payment then i was redirected to a blank page on spotify's site. can someone ...
  • manimecker30
  • Roadie
  • 192 Views
  • 1 replies
  • 0 likes
  • Premium
  • 192 Views
  • 1 replies
  • 0 likes

Solved!! Subscription wont allow payment

Each time I try to subscribe to the 3 month offer it keeps saying oops error please try again?

  • Newbie
  • Each time I try to subscribe to the 3 month offer it keeps saying oops error please try again?  
  • manimecker30
  • Roadie
  • 210 Views
  • 1 replies
  • 0 likes
  • 210 Views
  • 1 replies
  • 0 likes

Superuser Contribution I have a premium account but i can't log in.

I have a premium account and it has been attached to my Facebook. Now Spotify won't let me log in or recover my account. How do I get it back?

  • Newbie
  • I have a premium account and it has been attached to my Facebook. Now Spotify won't let me log in or recover my account. How do I get it back?
  • MonicaM_Bogota
  • Roadie
  • 222 Views
  • 1 replies
  • 0 likes
  • 222 Views
  • 1 replies
  • 0 likes

Solved!! Playlists Disapeared

Hi! I hope you all are doing fine. I had a problem with my spotufy account as a message that my sesion had expired poped up and when I logged myself in again all my playlists were gone and my unlimited account deleted. Anyone knows what this issue ca...

  • Casual Listener
  • Hi! I hope you all are doing fine.    I had a problem with my spotufy account as a message that my sesion had expired poped up and when I logged myself in again all my playlists were go...
  • andreia-an-ca
  • Newbie
  • 699 Views
  • 15 replies
  • 0 likes
  • Account
    Unlimited
  • 699 Views
  • 15 replies
  • 0 likes

Premiun

Hi team Spotify i've already Pay to be Premium user on my Android device but it ,not became Premium can you help to fix?

  • Newbie
  • Hi team Spotify i've already Pay to be Premium user on my Android device but it ,not became Premium can you help to fix?
  • felipemoura
  • Newbie
  • 297 Views
  • 2 replies
  • 0 likes
  • 297 Views
  • 2 replies
  • 0 likes

Superuser Contribution Weekly discovery picture

Hello dear user,My Spotify picture is Changed since i choose another picture on facebook.But my picture on " discovery weekly " didnt ... and i want to Change it too and i dont know how It would be Nice, if someone can help me

  • Newbie
  • Hello dear user, My Spotify picture is Changed since i choose another picture on facebook. But my picture on " discovery weekly " didnt ... and i want to Change it too and i dont know how 😕 I...
  • MonicaM_Bogota
  • Roadie
  • 145 Views
  • 1 replies
  • 0 likes
  • Premium
  • 145 Views
  • 1 replies
  • 0 likes

Superuser Contribution I cannot update my new VISA card

Hello,Somedays ago, my credit card was cloned so my bank assigned another card number to me.Now i cannot reference this new credit card to my Spotify account to make the corresponding payment.Please your suppport.

  • Newbie
  • Hello, Somedays ago, my credit card was cloned so my bank assigned another card number to me. Now i cannot reference this new credit card to my Spotify account to make the corresponding payment. P...
  • MonicaM_Bogota
  • Roadie
  • 152 Views
  • 1 replies
  • 0 likes
  • 152 Views
  • 1 replies
  • 0 likes

Superuser Contribution Tarjeta de regalo no llego al destinatario

Hola,La semana pasada compre una tarjeta de regalo por 3 meses para que fuera enviada por correo electrónico, sin embargo nunca llegó al destinatario y a mí me cobraron el cargo por medio de PayPal. Por favor ayundenme a guiarme para saber que se hac...

  • Newbie
  • Hola, La semana pasada compre una tarjeta de regalo por 3 meses para que fuera enviada por correo electrónico, sin embargo nunca llegó al destinatario y a mí me cobraron el cargo por medio de PayP...
  • MonicaM_Bogota
  • Roadie
  • 151 Views
  • 1 replies
  • 0 likes
  • 151 Views
  • 1 replies
  • 0 likes

Superuser Contribution Charged twice and still no premium access

Hey, I've got a new credit card. So, I updated my payment method. After updating it, I've received a message that it didn't work. So, I've done it again. However, Spotify still received the payment even though there was this message that it didn't wo...

  • Newbie
  • Hey,   I've got a new credit card. So, I updated my payment method. After updating it, I've received a message that it didn't work. So, I've done it again.  However, Spotify still receiv...
  • MonicaM_Bogota
  • Roadie
  • 242 Views
  • 1 replies
  • 0 likes
  • 242 Views
  • 1 replies
  • 0 likes

Premium credit card change directing to family premium subscription page

Hi All, I'd like to update my credit card and country in my Premium subscription. However, after entering card details, clicking 'Change Payment Details', then confirming 'Yes, Change to USA', the page keeps directing to Family Premium Subscription p...

  • Newbie
  • Hi All,    I'd like to update my credit card and country in my Premium subscription. However, after entering card details, clicking 'Change Payment Details', then confirming 'Yes, Change ...
  • 141 Views
  • 0 replies
  • 0 likes
  • 141 Views
  • 0 replies
  • 0 likes

No puedo iniciar sesión en Spotify

No puedo iniciar sesión en nigun dispositivo que tengo. Dice que mi país no coincide con el de mi perfil y ya los modifiqué pero sigo sin poder iniciar sesión.Gracias

  • Newbie
  • No puedo iniciar sesión en nigun dispositivo que tengo. Dice que mi país no coincide con el de mi perfil y ya los modifiqué pero sigo sin poder iniciar sesión. Gracias
  • 110 Views
  • 0 replies
  • 0 likes
  • 110 Views
  • 0 replies
  • 0 likes

Artists followed

So it says im folowing artists but i dont know who and when i click following on my profile its blank but says (2). how do i remove this or unfollow these mystery artists?

  • Newbie
  • So it says im folowing artists but i dont know who and when i click following on my profile its blank but says (2). how do i remove this or unfollow these mystery artists?
  • Bittencourt
  • Spotify Star
  • 126 Views
  • 1 replies
  • 0 likes
  • Account
  • 126 Views
  • 1 replies
  • 0 likes

Superuser Contribution Me hicieron un cobro anual

Estoy revisando mi estado de cuenta de mi tarjeta, y me acaban de hacer el cobro anual de mi suscripción. Este mes ya me habían hecho el cobro de $99 hace un par de días, y hoy me hicieron el cobro anual, me imagino que de 2017. Pero siempre me han c...

  • Newbie
  • Estoy revisando mi estado de cuenta de mi tarjeta, y me acaban de hacer el cobro anual de mi suscripción. Este mes ya me habían hecho el cobro de $99 hace un par de días, y hoy me hicieron el cobro a...
  • user-removed
  • Not applicable
  • 452 Views
  • 1 replies
  • 0 likes
  • 452 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify ödemem alınamadı

Kartımı 2 arkadaşım için kullanmaya çalıştım galiba kredi kartım karalisteye alındı. Nasıl düzeltebilirim?

  • Casual Listener
  • Kartımı 2 arkadaşım için kullanmaya çalıştım galiba kredi kartım karalisteye alındı. Nasıl düzeltebilirim?
  • user-removed
  • Not applicable
  • 155 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 155 Views
  • 1 replies
  • 0 likes

NO Spotify, NO new year greetings

I paid for non-stop music and adfree experience. Do not ruin it for me by pushing new year greetings from my 'favourite' artists into the playlists. These things just interrupt the music just like ads do. Here's a couple of examples for your enjoymen...

  • Casual Listener
  • I paid for non-stop music and adfree experience. Do not ruin it for me by pushing new year greetings from my 'favourite' artists into the playlists. These things just interrupt the music just like ad...
  • 152 Views
  • 0 replies
  • 0 likes
  • Premium
    Subscription
  • 152 Views
  • 0 replies
  • 0 likes

**bleep** is Spotify doing

I clicked to pay 0.99p for 3 months yet it charged me £9.99 for 1 month, **bleep** is happening and how do I get my money back, not happy at all

  • Newbie
  • I clicked to pay 0.99p for 3 months yet it charged me £9.99 for 1 month, **bleep** is happening and how do I get my money back, not happy at all
  • 153 Views
  • 0 replies
  • 0 likes
  • 153 Views
  • 0 replies
  • 0 likes

Solved!! Can't get the premium offer

Hi, I wanted to get this offer for spotify premium for 99ct and now it keeps telling me that I already have used a similar offer and therefore can't upgrade my account for 99ct (only 9,99). I am 100% sure that I never used any similar offer! Is there...

  • Newbie
  • Hi, I wanted to get this offer for spotify premium for 99ct and now it keeps telling me that I already have used a similar offer and therefore can't upgrade my account for 99ct (only 9,99). I am 100%...
  • OviiiOne
  • Community Legend
  • 1695 Views
  • 13 replies
  • 0 likes
  • 1695 Views
  • 13 replies
  • 0 likes

Superuser Contribution Using one year gift code but still asking pay method to use premium

Hey, i activated my gift card 3 days ago. Everything was okey but today i got a massage that "there is alittle problem about your payment" i checked my bills and saw my gift code is done but couldn't solve the problem. NEED HELP ASAP

  • Gig Goer
  • Hey, i activated my gift card 3 days ago. Everything was okey but today i got a massage that "there is alittle problem about your payment" i checked my bills and saw my gift code is done but couldn't...
  • user-removed
  • Not applicable
  • 234 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 234 Views
  • 1 replies
  • 0 likes

I forgot my email and need to cancel my premium subscription.

Unfortunately, I broke my phone and lost all my information this past Christmas. As the year is coming to an end the 3 month premium subscription I paid for on Nov. 22nd will be over and I cannot remember the email under which I completed the purchas...

  • Newbie
  • Unfortunately, I broke my phone and lost all my information this past Christmas. As the year is coming to an end the 3 month premium subscription I paid for on Nov. 22nd will be over and I cannot rem...
  • 159 Views
  • 0 replies
  • 0 likes
  • 159 Views
  • 0 replies
  • 0 likes