Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Moderator
80534 Views
28 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
101423 Views
9 replies
2 likes
Abrí mí cuenta en el dispositivo de alguien y ahora la están usando sin mí consentimiento, quiero cerrar la sesión
Abrí mí cuenta en el dispositivo de alguien y ahora la están usando sin mí consentimiento, quiero cerrar la sesión
Spotify Legend
9768 Views
1 replies
0 likes
PlanFree/PremiumCountry UAEDeviceWeb Operating SystemWindows 10 My Question or Issue Hey, I now live in the UAE and I want to come back to using spotify. So I logged in to my spotify account to change my country and it it looped. The error was about ...
Plan Free/Premium Country UAE Device Web Operating System Windows 10 My Question or Issue Hey, I now live in the UAE and I want to come back to using spoti...
Moderator
999 Views
8 replies
0 likes
I have very recently been discharged from hospital and have returned to accessing my accounts to see that I have been charged for a month of subscription. I had meant to cancel this before my free trial ended as I have absolutely no disposable income...
I have very recently been discharged from hospital and have returned to accessing my accounts to see that I have been charged for a month of subscription. I had meant to cancel this before my free ...
Spotify Star
397 Views
1 replies
0 likes
La canción pobre corazón de ke personajes no me sale mas en la lista
La canción pobre corazón de ke personajes no me sale mas en la lista
Moderator
346 Views
1 replies
0 likes
Constant adverts and telling me to upgrade to premium, why
Constant adverts and telling me to upgrade to premium, why
Community Legend
1023 Views
1 replies
0 likes
Compré una tarjeta para Spotify premium y raspe mal el código y ahora no se ve
Compré una tarjeta para Spotify premium y raspe mal el código y ahora no se ve
Spotify Legend
553 Views
1 replies
1 likes
Se hizo el cargo a mí tarjeta, pero en la app aún me aparece que no se ha pagado y dice que voy a perder la suscripción premium
Se hizo el cargo a mí tarjeta, pero en la app aún me aparece que no se ha pagado y dice que voy a perder la suscripción premium
Moderator
351 Views
1 replies
0 likes
Since the outlook change I cannot access my Spotify.
Since the outlook change I cannot access my Spotify.
Community Legend
1710 Views
1 replies
0 likes
Ahora no puedo escuchar las cuentas por separado, se me solapan y solo puedo escuchar la música uno de los 2 usuarios
Ahora no puedo escuchar las cuentas por separado, se me solapan y solo puedo escuchar la música uno de los 2 usuarios
Moderator
291 Views
1 replies
0 likes
Al intentar ingresar me di cuenta que el correo quedó mal por lo tanto no puedo ver el enlace para ingresar
Al intentar ingresar me di cuenta que el correo quedó mal por lo tanto no puedo ver el enlace para ingresar
Moderator
258 Views
1 replies
0 likes
can some one PLEASE respond and let me know HOW TO GET a PREMIUM account ? I live in quebec and it says i am not eligable for the one month free..but i am willing to pay for the subscription with out a month free.. please HELP ! Thank you
can some one PLEASE respond and let me know HOW TO GET a PREMIUM account ? I live in quebec and it says i am not eligable for the one month free..but i am willing to pay for the subscription with out...
Spotify Star
288 Views
1 replies
0 likes
I opened a free account with my cell phone and a credit card. My daughter gave me a one year gift card and I set that up on my desk top computer. Somehow 2 accounts were entered on my name. I texted with Angela D last week and she cancelled my credit...
I opened a free account with my cell phone and a credit card. My daughter gave me a one year gift card and I set that up on my desk top computer. Somehow 2 accounts were entered on my name. I text...
Spotify Star
267 Views
1 replies
0 likes
I tried to,but it's not
I tried to,but it's not
Spotify Star
421 Views
1 replies
0 likes
i got message 'Couldn't find that page' after i try to access my podcast in Spotify. here's the link: https: //open.spotify.com/show/0exLCvqbpvmmMeX0myoNdS Please gimme back my Podcast account
i got message 'Couldn't find that page' after i try to access my podcast in Spotify. here's the link: https: //open.spotify.com/show/0exLCvqbpvmmMeX0myoNdS Please gimme back my Podcast ...
Visitor
574 Views
2 replies
0 likes
My country is Kyrgyzstan.Im trying to pay Premium plan with Kyrgyzstan card (Bakaibank), but issue "Your country do not met your card" is arising.
My country is Kyrgyzstan. Im trying to pay Premium plan with Kyrgyzstan card (Bakaibank), but issue "Your country do not met your card" is arising.
Spotify Star
416 Views
1 replies
0 likes
pago por debito automatico en mi tarjetea de credito. El concepto que aparece es: www.mercadopago.com.ar y NO SPOTIFY como en el mes de enero ... porque sucede esto ?? que tiene que ver mercado pago con spotify
pago por debito automatico en mi tarjetea de credito. El concepto que aparece es: www.mercadopago.com.ar y NO SPOTIFY como en el mes de enero ... porque sucede esto ?? que tiene que ver mercado pago ...
Spotify Star
513 Views
1 replies
0 likes
My brother's bank account is getting debited monthly of Rs 199/monthly, but he don't have any premium plans associated to his account. This has been taking place for more than 6 months. Please provide assistance to cancel this subscription using the ...
My brother's bank account is getting debited monthly of Rs 199/monthly, but he don't have any premium plans associated to his account. This has been taking place for more than 6 months. Please provid...
Spotify Star
1290 Views
1 replies
0 likes
PlanPremiumCountryunited statesDeviceiPhone 14 Pro MaxOperating SystemiOS 16.4 My Question or Issueverification issue on personal accounti understand that spotify for artists verifies the artist profile, but i am wanting to ask if i can verify my per...
Plan Premium Country united states Device iPhone 14 Pro Max Operating System iOS 16.4 My Question or Issue verification issue on personal account i understand that spotify for artis...
Spotify Star
896 Views
3 replies
0 likes
We went from "family" to duo a while ago. When I reply to the invitation to join "duo" I get an error message and cannot activate duo for me
We went from "family" to duo a while ago. When I reply to the invitation to join "duo" I get an error message and cannot activate duo for me
Spotify Star
289 Views
1 replies
0 likes
Why am I paying 12.99 for individual premium account when it should be 9.99? Cannot see any way to rectify being overcharged for plan I’m confirmed in.
Why am I paying 12.99 for individual premium account when it should be 9.99? Cannot see any way to rectify being overcharged for plan I’m confirmed in.
Moderator
470 Views
4 replies
0 likes
