Payments

• Keishareagan
• Newbie
• 2016-12-30 1:18:16 AM
• 2016-12-30 7:46:44 AM
• Jacob
• Community Legend
• 129 Views
• 1 replies
• 0 likes

Connecting with facebook

The first time that I tried Spotify for free, I used the facebook to log in. But now, I paid for the premium and connected with some random account of mine (I forgot that I had 2 differents accounts) and I really want to sync with facebook! What shou...

• Biacozendei
• Newbie
• The first time that I tried Spotify for free, I used the facebook to log in. But now, I paid for the premium and connected with some random account of mine (I forgot that I had 2 differents accounts)...
• 2016-12-30 2:08:13 AM
• 2016-12-30 6:25:34 AM
• skateboard34
• Roadie
• 155 Views
• 1 replies
• 0 likes

Trying to Log in from abroad

Hi, Im trying to log in after 14 days in abroad and went to my profile on webpage and trying to change the country, but it wont show the country Im in, only my home country, so how can I change it then?

• hansuli7
• Newbie
• Hi, Im trying to log in after 14 days in abroad and went to my profile on webpage and trying to change the country, but it wont show the country Im in, only my home country, so how can I change it th...
• 2016-12-30 5:21:09 AM
• 2016-12-30 6:23:21 AM
• skateboard34
• Roadie
• 127 Views
• 1 replies
• 0 likes
• Login

How much time I got if my payment was declined

Hi, my payment was declined early this morning, but it says that we got Time to solve it, until then I will be premium, i wanna know how much time I got until I get free again

• Dmunozm50
• Newbie
• Hi, my payment was declined early this morning, but it says that we got Time to solve it, until then I will be premium, i wanna know how much time I got until I get free again
• 2016-12-30 6:11:21 AM
• 2016-12-30 6:21:18 AM
• skateboard34
• Roadie
• 188 Views
• 1 replies
• 0 likes
• Subscription

Closing Account/Removing Email

hey guys a long time ago i created my account with facebook just to save the long login process ahahha, but now i want to remove my email from this account to create a new one without facebook. i already contacted support but they take forever to rep...

• user-removed
• Visitor
• hey guys a long time ago i created my account with facebook just to save the long login process ahahha, but now i want to remove my email from this account to create a new one without facebook. i alr...
• 2016-12-30 5:57:27 AM
• 2016-12-30 6:13:44 AM
• skateboard34
• Roadie
• 181 Views
• 1 replies
• 0 likes
• Account

No puedo renovar spotify familiar

Meto multiples tarjetas y no me lo acepta y todas tienen saldo me dice que el formato ha expirado

• Danalviso
• Newbie
• Meto multiples tarjetas y no me lo acepta y todas tienen saldo me dice que el formato ha expirado
• 2016-12-30 5:51:34 AM
• 157 Views
• 0 replies
• 0 likes

Premium account cannot play certain songs.

I am currently on premium, and I have some songs couldn't play with my account, while friends who are from my region, or even on free could listen to them. I want to know why, and how could it be fixed.

• steveman1118
• Regular
• I am currently on premium, and I have some songs couldn't play with my account, while friends who are from my region, or even on free could listen to them. I want to know why, and how could it be fix...
• 2016-12-29 3:18:34 PM
• 2016-12-30 4:53:28 AM
• steveman1118
• Regular
• 182 Views
• 2 replies
• 0 likes
• Account

i paid for spotify premium (0.99$) but didnt get it

if someone could help me solve the problem or someone who can tell me where i can write directly to spotify:)would be very nice

• madrothebest
• Casual Listener
• if someone could help me solve the problem or someone who can tell me where i can write directly to spotify:) would be very nice 😄
• 2016-06-12 10:16:29 AM
• 2016-12-30 4:47:38 AM
• krystle1
• Newbie
• 373 Views
• 3 replies
• 0 likes
• Subscription

Spotify premium comeback promo refused me despite I'm already inside the required terms

Spotify keeps spamming with premium comeback promo. So I finally says "dammit" and click it.But it says I'm not eligible for the promo. Despite I'm already inside the required terms (it says the promo only from premium user that stopped before Novemb...

• orangpelupa
• Regular
• Spotify keeps spamming with premium comeback promo. So I finally says "dammit" and click it. But it says I'm not eligible for the promo. Despite I'm already inside the required terms (it says the ...
• 2016-12-29 4:22:23 AM
• 2016-12-30 4:12:34 AM
• orangpelupa
• Regular
• 393 Views
• 2 replies
• 0 likes
• Premium

Por qué se acaba en 7 días ? Si al contratarlo el día 18 de septiembre 2016 contrate 3 meses y usted

• Pagi07
• Newbie
• 2016-12-11 11:14:05 PM
• 2016-12-30 3:41:47 AM
• vanessa_0lm0
• Casual Listener
• 146 Views
• 1 replies
• 1 likes

payment method

Most of my friends are people who handle credit cards and therefore are premiun users, so my idea is to enable a new payment method for free users of Spotify more accessible. I propose a method of payment that is executed through the different teleph...

• Drezalopez
• Newbie
• Most of my friends are people who handle credit cards and therefore are premiun users, so my idea is to enable a new payment method for free users of Spotify more accessible. I propose a method of pa...
• 2016-12-30 2:48:19 AM
• 111 Views
• 0 replies
• 0 likes

College discount

I am trying to sign up for student discount and it won't let me because it says my profile already exists. I need help to find out what other profile exists because I don't have one.

• Jakegutski
• Newbie
• I am trying to sign up for student discount and it won't let me because it says my profile already exists. I need help to find out what other profile exists because I don't have one.
• 2016-12-30 2:01:40 AM
• 179 Views
• 0 replies
• 0 likes

Superuser Contribution Hi, I just found out I'm beeing charged twice a month.....

• vibekegjonnes
• Newbie
• 2016-12-27 9:12:54 PM
• 2016-12-30 1:25:20 AM
• MonicaM_Bogota
• Roadie
• 199 Views
• 1 replies
• 0 likes

Superuser Contribution offer three months € 0.99

I accepted the offer three months € 0.99 but the credit card I have been taken off € 9.99. Is possible contact someone to recover the money taken in more?

• XDavideXD
• Newbie
• I accepted the offer three months € 0.99 but the credit card I have been taken off € 9.99. Is possible contact someone to recover the money taken in more?
• 2016-12-27 5:20:15 PM
• 2016-12-30 1:19:10 AM
• MonicaM_Bogota
• Roadie
• 193 Views
• 1 replies
• 0 likes

Superuser Contribution Changing from Telia to ComHem

HiI Have spotify Family via Telia. Now I'm moving and my new ISP is ComHem. How do I move my spotify family account from Telia to Spotify?Do we lose our playlists? BRMichael

• MiDu
• Newbie
• Hi I Have spotify Family via Telia. Now I'm moving and my new ISP is ComHem. How do I move my spotify family account from Telia to Spotify? Do we lose our playlists?   BR Michael  
• 2016-12-27 11:38:13 AM
• 2016-12-30 1:16:45 AM
• MonicaM_Bogota
• Roadie
• 547 Views
• 1 replies
• 0 likes

Premium removed and country changed on vacation

Hi,I am currently on vacation in canada, when i opened my spotify at the hotel i noticed i couldnt skip songs anymore.Turns out my account was suddenly set to free. Logging in to the website revealed that my country was changed from the netherlands t...

• Coyote14
• Casual Listener
• Hi, I am currently on vacation in canada, when i opened my spotify at the hotel i noticed i couldnt skip songs anymore. Turns out my account was suddenly set to free. Logging in to the website reve...
• 2016-12-26 12:02:24 AM
• 2016-12-30 1:05:16 AM
• Astame
• Community Legend
• 405 Views
• 5 replies
• 0 likes

Superuser Contribution Upgraded to premium, overcharged my card!

I upgraded to premium account yesterday, saw the 9.99$ a month for next 3 months and today looked at my cards account balance and noticed I was charged 2 transactions. One for premium (10.75w/tax) and another unknown charge (6.37w/tax). What is this ...

• Muchlove420
• Newbie
• I upgraded to premium account yesterday, saw the 9.99$ a month for next 3 months and today looked at my cards account balance and noticed I was charged 2 transactions. One for premium (10.75w/tax) an...
• 2016-12-27 4:16:49 AM
• 2016-12-30 1:01:41 AM
• MonicaM_Bogota
• Roadie
• 185 Views
• 1 replies
• 0 likes
• Premium

Plan Familiar

Soy de México y estaba vie viendo en México pero estoy de intercambio en Canadá, mi papá está pagando la suscripción familiar aya en México y no me puedo meter a ella porque mi cuenta se cambio de país a Canadá y ahora no me deja cambiarla a México, ...

• adriangarcavega
• Newbie
• Soy de México y estaba vie viendo en México pero estoy de intercambio en Canadá, mi papá está pagando la suscripción familiar aya en México y no me puedo meter a ella porque mi cuenta se cambio de pa...
• 2016-12-29 10:30:41 PM
• 2016-12-29 12:24:58 AM
• Quepa
• Roadie
• 205 Views
• 1 replies
• 0 likes

Paused payment

Hi,My Spotify account got paused for having insufficient funds in my account but now I have sufficient funds, I don't know how to un-pause it.Can anyone help?Thanks a lot

• Spoynton4
• Newbie
• Hi, My Spotify account got paused for having insufficient funds in my account but now I have sufficient funds, I don't know how to un-pause it. Can anyone help? Thanks a lot 🙂
• 2016-12-29 12:24:14 AM
• 164 Views
• 0 replies
• 0 likes

Why was I charged full price for promotion of 3 months for $1?

I need to be refunded my money that was charged on my account. I was only suppose to be charged $1 for 3 months and was not. I will dispute the charges with my bank if I do not promptly hear back from Spotify.

• Stokae01
• Newbie
• I need to be refunded my money that was charged on my account. I was only suppose to be charged $1 for 3 months and was not. I will dispute the charges with my bank if I do not promptly hear back fro...
• 2016-12-29 11:36:32 PM
• 2016-12-29 12:16:18 AM
• Quepa
• Roadie
• 172 Views
• 1 replies
• 0 likes