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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 4258 Views
  • 0 replies
  • 9 likes
  • Security
  • 4258 Views
  • 0 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • chiccawith2cs
  • Visitor
  • 462926 Views
  • 974 replies
  • 110 likes
  • Account
  • 462926 Views
  • 974 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1204853 Views
  • 119 replies
  • 117 likes
  • Account
  • 1204853 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 112775 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 112775 Views
  • 72 replies
  • 12 likes

Added to spotify family, still charged separately

Hi!After a few months of using my premium account, i've accepted an invitation from my brother to spotify family (he's the owner of the card that's charged for spotify family) and I'm still charged for my premium account. Joined the family account on...

  • Casual Listener
  • Hi! After a few months of using my premium account, i've accepted an invitation from my brother to spotify family (he's the owner of the card that's charged for spotify family) and I'm still charged...
  • Maxim
  • Spotify Star
  • 266 Views
  • 3 replies
  • 0 likes
  • 266 Views
  • 3 replies
  • 0 likes

Transition from single Premium to Family

Hi- User of Premium single account with other two family members in same household. How can I start a Family subscription ? - Do I have to cancel the single first ? Thanks, Leo.

  • Casual Listener
  • Hi- User of Premium single account with other two family members in same household. How can I start a Family subscription ? - Do I have to cancel the single first ?   Thanks, Leo.
  • Maxim
  • Spotify Star
  • 183 Views
  • 1 replies
  • 0 likes
  • 183 Views
  • 1 replies
  • 0 likes

3 months Premium Account promotion

Hello, I'd like to take advantage of 3 months Premium Account promotion for 19,99 PLN which is displaying in my Spotify Desktop player. When I click the banner I'm redirected to web page with similar banner, I click on it and I'm on payment choice pa...

  • Regular
  • Hello,   I'd like to take advantage of 3 months Premium Account promotion for 19,99 PLN which is displaying in my Spotify Desktop player. When I click the banner I'm redirected to web page wit...
  • Maxim
  • Spotify Star
  • 238 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 238 Views
  • 1 replies
  • 0 likes

Use gift Premium code for Family Premium?

A friend gave me 6 months of premium with a code, but I want to get family premium. How can I use my gift code to upgrade ot family premium?

  • Newbie
  • A friend gave me 6 months of premium with a code, but I want to get family premium. How can I use my gift code to upgrade ot family premium?
  • Maxim
  • Spotify Star
  • 166 Views
  • 1 replies
  • 0 likes
  • 166 Views
  • 1 replies
  • 0 likes

Solved!! Student in Germany can't get "Student Premium Germany" while being abroad?!

Hi everybody.I'm on a longer journey through New Zealand. I tried to change from "Spotify for free" to "Spotify Premium Students Germany 4,99€" while on my trip. But it turns out I cannot do it. Can.anybody help?!Thirsty for some good music but nothi...

  • Newbie
  • Hi everybody. I'm on a longer journey through New Zealand. I tried to change from "Spotify for free" to "Spotify Premium Students Germany 4,99€" while on my trip. But it turns out I cannot do it. Ca...
  • Maxim
  • Spotify Star
  • 322 Views
  • 1 replies
  • 0 likes
  • 322 Views
  • 1 replies
  • 0 likes

accumulate a gift card with the premium discovery formula

Hi,may I accumulate a gift card (30 euros, 3 months) with the premium discovery formula (3 months, 1 euro) , to get 6 months prepaid? Or should I wait the end of the last one to use the first one ? Txs Lionel

  • Newbie
  • Hi, may I accumulate a gift card (30 euros, 3 months) with the premium discovery formula  (3 months, 1 euro) , to get 6 months prepaid? Or should I wait the end of the last one to use the ...
  • Maxim
  • Spotify Star
  • 188 Views
  • 1 replies
  • 0 likes
  • 188 Views
  • 1 replies
  • 0 likes

Year in Review 2016

I'd like to start by saying I've seen the solution provided on other inquiries letting people know why they may not have received a year in review email. However, I seem to meet all the criteria for having received one and still didn't (even though I...

  • Casual Listener
  • I'd like to start by saying I've seen the solution provided on other inquiries letting people know why they may not have received a year in review email. However, I seem to meet all the criteria for ...
  • coleduprie1
  • Visitor
  • 6232 Views
  • 5 replies
  • 11 likes
  • Account
    Other
  • 6232 Views
  • 5 replies
  • 11 likes

Spotify Premium Offer 3 months €0.99

There was an offer for Spotify Premium; you only had to pay €0.99 for three months. Great deal dont you think? Except that, when i was handeling the deal, i HAD to pay €9.99 for only one month (it said so AFTER the payment), there was no way for me t...

  • Casual Listener
  • There was an offer for Spotify Premium; you only had to pay €0.99 for three months. Great deal dont you think? Except that, when i was handeling the deal, i HAD to pay €9.99 for only one month (it sa...
  • Maxim
  • Spotify Star
  • 893 Views
  • 3 replies
  • 0 likes
  • 893 Views
  • 3 replies
  • 0 likes

Never got an email after 12 months of student subscription

I never knew about about getting an email after 12 months and even then I never received one. I have been getting charged full even though I've been a student since 2012. Spotify fix this please, you have been charging more than what was agreed. I ne...

  • Newbie
  • I never knew about about getting an email after 12 months and even then I never received one. I have been getting charged full even though I've been a student since 2012. Spotify fix this please, you...
  • Maxim
  • Spotify Star
  • 161 Views
  • 1 replies
  • 0 likes
  • Account
  • 161 Views
  • 1 replies
  • 0 likes

Premium account

If my card got frozen and I got a new one but I don't want to start paying till I got all these gifts for people can I just restart the premium account later?

  • Newbie
  • If my card got frozen and I got a new one but I don't want to start paying till I got all these gifts for people can I just restart the premium account later?
  • Maxim
  • Spotify Star
  • 165 Views
  • 1 replies
  • 0 likes
  • 165 Views
  • 1 replies
  • 0 likes

Facebook log in for premium family can't find log in details

Help please ! I am stuck. This is what I didOn Spotify site I clicked add premium family and put in my credit card details, I then was given the option of joining through my Facebook account. I did get a page up with links I could send to family. I s...

  • Newbie
  • Help please ! I am stuck. This is what I did On Spotify site I clicked add premium family and put in my credit card details, I then was given the option of joining through my Facebook account. I did...
  • 157 Views
  • 0 replies
  • 0 likes
  • 157 Views
  • 0 replies
  • 0 likes

Solved!! Bought Premium through I tunes and is still saying free?!?!

I bought Spotify Premium through Itunes. It then still said free so I looked on posts on here and I did follow the instructions. Logging out and restarting spotify but nothing seems to work! I contacted Apple to ask what went wrong and they said the ...

  • Newbie
  • I bought Spotify Premium through Itunes. It then still said free so I looked on posts on here and I did follow the instructions. Logging out and restarting spotify but nothing seems to work! I contac...
  • Maxim
  • Spotify Star
  • 234 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 234 Views
  • 1 replies
  • 0 likes

Moved from Germany to Italy - how do I update my profile?

I have Spotify with a German Adress. I moved to italy and also already changed payment to an Italian account. However I now cannot change my Spotify profile with my new adress etc... in italy. Any suggestion? By the way is there a Spotify customer se...

  • Casual Listener
  • I have Spotify with a German Adress. I moved to italy and also already changed payment to an Italian account. However I now cannot change my Spotify profile with my new adress etc... in italy. Any su...
  • Maxim
  • Spotify Star
  • 268 Views
  • 3 replies
  • 0 likes
  • 268 Views
  • 3 replies
  • 0 likes

Three months premium for 99c

I'm trying to get the three months but when I use PayPal it doesn't seem to have gone through? I've tried and paid twice and still not on premium?

  • Newbie
  • I'm trying to get the three months but when I use PayPal it doesn't seem to have gone through? I've tried and paid twice and still not on premium?
  • user-removed
  • Not applicable
  • 167 Views
  • 1 replies
  • 0 likes
  • 167 Views
  • 1 replies
  • 0 likes

family subscription and shared parenting in case of divorce

I'm recently divorced and have a shared parenting agreement with my ex-wife. My 2 sons are staying with me every other week (so 1 week with me, the next with her, then again 1 week with me). Their legal address is located at my ex-wife but half of th...

  • Newbie
  • I'm recently divorced and have a shared parenting agreement with my ex-wife. My 2 sons are staying with me every other week (so 1 week with me, the next with her, then again 1 week with me). Their le...
  • user-removed
  • Not applicable
  • 415 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 415 Views
  • 1 replies
  • 0 likes

[Hong Kong] Over-charged on monthly subscription

My subscription cost was HKD68.00 from the start. Now it is HKD48.00 from god knows when. Is this how you reward loyality?

  • Newbie
  • My subscription cost was HKD68.00 from the start. Now it is HKD48.00 from god knows when. Is this how you reward loyality?
  • 126 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 126 Views
  • 0 replies
  • 0 likes

Change country music preferance

Hi, anyone know if there is a method of changing your music preferance on Browse to another country. Eg; I dont like UK rap and grime and would like the hip hop genre to change to the one given in an US account

  • Newbie
  • Hi, anyone know if there is a method of changing your music preferance on Browse to another country. Eg; I dont like UK rap and grime and would like the hip hop genre to change to the one given in an...
  • MartinStoichkov
  • Community Legend
  • 191 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 191 Views
  • 1 replies
  • 0 likes

Does the 3-month premium trial work if I switch countries?

If I start the 3-month premium trial in Singapore then go back to London before it has ended, will it still work despite the location change and the fact that I paid for it in a different currency?Or do I need to pay for premium separately once I swi...

  • Newbie
  • If I start the 3-month premium trial in Singapore then go back to London before it has ended, will it still work despite the location change and the fact that I paid for it in a different currency? ...
  • 157 Views
  • 0 replies
  • 0 likes
  • 157 Views
  • 0 replies
  • 0 likes

How does Spotify Connect really work?

Hi, I have several Spotify Connect speakers and they are working like a charm.But my questions is, how does this connect feature see my speakers? When I'm at work, and logged on WiFi at work, i can see two of my speakers from home via my Spotify acco...

  • Visitor
  • Hi,   I have several Spotify Connect speakers and they are working like a charm. But my questions is, how does this connect feature see my speakers?   When I'm at work, and logged on W...
  • J0nasd
  • Casual Listener
  • 1618 Views
  • 3 replies
  • 0 likes
  • Other
    Subscription
  • 1618 Views
  • 3 replies
  • 0 likes

Unlink Facebook from Spotify

Hi just hit the find friends option which lead me to logging in through Facebook. Now I lost my username which is what I created the Spotify account with and you can also see my fb profile picture and full name. How do I revert back to a username and...

  • Newbie
  • Hi just hit the find friends option which lead me to logging in through Facebook. Now I lost my username which is what I created the Spotify account with and you can also see my fb profile picture an...
  • MartinStoichkov
  • Community Legend
  • 229 Views
  • 1 replies
  • 0 likes
  • 229 Views
  • 1 replies
  • 0 likes