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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 2942 Views
  • 0 replies
  • 8 likes
  • Security
  • 2942 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 455625 Views
  • 973 replies
  • 109 likes
  • Account
  • 455625 Views
  • 973 replies
  • 109 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1202029 Views
  • 119 replies
  • 116 likes
  • Account
  • 1202029 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 110285 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 110285 Views
  • 72 replies
  • 12 likes

Solved!! Premium Subscription failed, but still charged to my account.

I subscribed to spotify premium (3 months for PHP49) on December 21, 2016. My account was not upgraded, (yep, I checked all my accounts) and it gave me an error; something like 'you are already subscribed to a similar package or trial' so I figured I...

  • Casual Listener
  • I subscribed to spotify premium (3 months for PHP49) on December 21, 2016. My account was not upgraded, (yep, I checked all my accounts) and it gave me an error; something like 'you are already subsc...
  • KyleWantsPizza
  • Casual Listener
  • 440 Views
  • 4 replies
  • 0 likes
  • 440 Views
  • 4 replies
  • 0 likes

Why I can't get holiday offer?

There is a new holiday offer- 3 months for 0.99€ and when I try to get it, Spotify tells me, that I am not allowed to get this offer. Is it only for new customers? If so, is there any offers for customers, who already have a premium account?

  • Newbie
  • There is a new holiday offer- 3 months for 0.99€ and when I try to get it, Spotify tells me, that I am not allowed to get this offer. Is it only for new customers? If so, is there any offers for cust...
  • Jacob
  • Community Legend
  • 175 Views
  • 1 replies
  • 0 likes
  • 175 Views
  • 1 replies
  • 0 likes

Forgot the password and email address

I forgot my password and do not know the email address.What can I do??

  • Newbie
  • I forgot my password and do not know the email address. What can I do??
  • Jacob
  • Community Legend
  • 222 Views
  • 1 replies
  • 0 likes
  • Login
  • 222 Views
  • 1 replies
  • 0 likes

Solved!! Premium Account's Management

Hi! I created my own premium account at the beginning of 2016, joining the welcome offer (0,99 € for the first three months) and going on 'til today without seeing any payment request. During this year, I enjoyed all the advanteges of premium (no ads...

  • Newbie
  • Hi! I created my own premium account at the beginning of 2016, joining the welcome offer (0,99 € for the first three months) and going on 'til today without seeing any payment request. During this ye...
  • Jacob
  • Community Legend
  • 452 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
  • 452 Views
  • 1 replies
  • 0 likes

Solved!! unconnected to facebook

Hi! Can I delete a spotify account?

  • Casual Listener
  • Hi! Can I delete a spotify account?
  • user-removed
  • Not applicable
  • 103884 Views
  • 162 replies
  • 3 likes
  • 103884 Views
  • 162 replies
  • 3 likes

Solved!! Add support for Google ChromeCast

I am being charged for two accounts because I have more than one Facebook account. I only want one Spotify Premium account and be charged just for that one. I cancelled my subscription to Spotify Premium because I could not delete one of my Facebook ...

  • Newbie
  • I am being charged for two accounts because I have more than one Facebook account. I only want one Spotify Premium account and be charged just for that one. I cancelled my subscription to Spotify Pre...
  • Shaun_Yap
  • Gig Goer
  • 374 Views
  • 1 replies
  • 0 likes
  • 374 Views
  • 1 replies
  • 0 likes

Disabled account

I have another Spotify account that has been disabled and would like to re-enable it. How can I achieve this?

  • Newbie
  • I have another Spotify account that has been disabled and would like to re-enable it. How can I achieve this?
  • Shaun_Yap
  • Gig Goer
  • 160 Views
  • 1 replies
  • 0 likes
  • Account
  • 160 Views
  • 1 replies
  • 0 likes

Cancelar suscripción / Cancel subscription

Español/Spanish.Buenos días/tardes/noches.Como lo menciona el título de mi tema, deseo hacer la cancelación de una cuenta, pero mi problema es el siguiente:Mi vieja cuenta de Spotify estaba vinculada con una cuenta de Facebook, sin embargo, esta cuen...

  • Newbie
  • Español/Spanish. Buenos días/tardes/noches. Como lo menciona el título de mi tema, deseo hacer la cancelación de una cuenta, pero mi problema es el siguiente: Mi vieja cuenta de Spotify esta...
  • Jacob
  • Community Legend
  • 332 Views
  • 1 replies
  • 0 likes
  • 332 Views
  • 1 replies
  • 0 likes

My Year In Music 2016

I am reading so many different answers here on the forums, and I just want a final answer. I have been a Spotify Premium user for almost 5 years, and was very much looking forward to see My Year In Music 2016. Turns out that my email notifications wa...

  • Casual Listener
  • I am reading so many different answers here on the forums, and I just want a final answer. I have been a Spotify Premium user for almost 5 years, and was very much looking forward to see My Year In M...
  • Moysmomoyaya
  • Newbie
  • 10422 Views
  • 14 replies
  • 5 likes
  • Account
  • 10422 Views
  • 14 replies
  • 5 likes

Solved!! Spotify shuffle issue...

HiI am new to Spotify, just started using it two weeks back.. now it's giving me an pop-up for upgrading it to premium which I don't want to...Is there any way to avoid this and listen the songs for free... Earlier my apps which I used were free to u...

  • Casual Listener
  • Hi I am new to Spotify, just started using it two weeks back.. now it's giving me an pop-up for upgrading it to premium which I don't want to...Is there any way to avoid this and listen the songs fo...
  • Jazz09
  • Casual Listener
  • 355 Views
  • 2 replies
  • 0 likes
  • 355 Views
  • 2 replies
  • 0 likes

Plan Familiar Premium

Hola, estoy queriendo empezar a pagar el plan familiar de spotify, pero mi hermana y yo no vivimos en la misma casa, pero sí en el mismo país. Quisiera saber si podríamos utilizar este servicio. Sería Spotify Argentina. Gracias Hi, I want to know if ...

  • Newbie
  • Hola, estoy queriendo empezar a pagar el plan familiar de spotify, pero mi hermana y yo no vivimos en la misma casa, pero sí en el mismo país. Quisiera saber si podríamos utilizar este servicio. Serí...
  • lsofiabn
  • Newbie
  • 904 Views
  • 3 replies
  • 2 likes
  • Account
    Other
    Premium
    Subscription
  • 904 Views
  • 3 replies
  • 2 likes

Family account with college student, possible or not?

I do not understand. If I subscribe for a premium family account, do i read correctly that my student in college cannot use the account? because it says everyone must reside at the same address?

  • Casual Listener
  • I do not understand. If I subscribe for a premium family account, do i read correctly that my student in college cannot use the account? because it says everyone must reside at the same address? &nb...
  • Torbjorndn
  • Newbie
  • 353 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 353 Views
  • 1 replies
  • 0 likes

Solved!! What happens after the 3 month Premium trial?

I signed up to 3 months of premium for $1. At the end of that time will it then ask if I want to continue my subscription before it charges me, or will it go the exploitative, unethical route and keep me subscribed and charge me for another month, de...

  • Casual Listener
  • I signed up to 3 months of premium for $1.   At the end of that time will it then ask if I want to continue my subscription before it charges me, or will it go the exploitative, unethical rout...
  • BruceSpotify
  • Casual Listener
  • 2294 Views
  • 2 replies
  • 0 likes
  • 2294 Views
  • 2 replies
  • 0 likes

Solved!! Cannot redeem a code won in a contest

A couple of weeks ago I won a 3 months premium code in a contest. When I try to redeem it, I receive this message: "Unfortunately you can't apply this Premium code on your account. This is likely because you have an existing Premium subscription that...

  • Casual Listener
  • A couple of weeks ago I won a 3 months premium code in a contest. When I try to redeem it, I receive this message:    "Unfortunately you can't apply this Premium code on your account. T...
  • bkn_design
  • Newbie
  • 975 Views
  • 4 replies
  • 0 likes
  • Free
    Premium
  • 975 Views
  • 4 replies
  • 0 likes

Canceling my premium

Hi,I signed up for premium with the $0.99 deal for three months but how do I cancel it so that when my three months are up I go back to my free account.

  • Newbie
  • Hi, I signed up for premium with the $0.99 deal for three months but how do I cancel it so that when my three months are up I go back to my free account.
  • NightChaos
  • Newbie
  • 167 Views
  • 2 replies
  • 0 likes
  • 167 Views
  • 2 replies
  • 0 likes

Reverting to free account

I tried to upgrade via the 3 months for $0.99 and thought I had, but today I received notice my trial membership had ended and I was switched back to basic free account. I tried signing up again but it said I had already used the promotion now and co...

  • Visitor
  • I tried to upgrade via the 3 months for $0.99 and thought I had, but today I received notice my trial membership had ended and I was switched back to basic free account. I tried signing up again but ...
  • Izzati
  • Newbie
  • 163 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 163 Views
  • 2 replies
  • 0 likes

porque precisei cadastrar novamente no spotify se já sou cadastrada na conta premium?

porque precisei cadastrar novamente no spotify se já sou cadastrada na conta premium?perdi todas as músicas que havia já baixado, incluindo minha playlist!!! Porque isso? Fiquei sem condição de acessar o spotify offline durante toda minha viagem!! Qu...

  • Newbie
  • porque precisei cadastrar novamente no spotify se já sou cadastrada na conta premium? perdi todas as músicas que havia já baixado, incluindo minha playlist!!! Porque isso? Fiquei sem condição de ace...
  • Bittencourt
  • Spotify Star
  • 198 Views
  • 1 replies
  • 0 likes
  • 198 Views
  • 1 replies
  • 0 likes

Password

My password for spotify does not work and the email i used for my acoount i no longer have access to.

  • Visitor
  • My password for spotify does not work and the email i used for my acoount i no longer have access to.
  • Quepa
  • Roadie
  • 143 Views
  • 1 replies
  • 0 likes
  • Login
  • 143 Views
  • 1 replies
  • 0 likes

Premium Account with facebook as login, facebook now deleted and I can't log in.

Hey there I recently got a premium sub with an account I created using the "sign up with facebook profile" option. Funny enough my Facebook profile was deleted by Facebook and now I cannot access my premium account on Spotify. When I use my email ass...

  • Newbie
  • Hey there I recently got a premium sub with an account I created using the "sign up with facebook profile" option. Funny enough my Facebook profile was deleted by Facebook and now I cannot access my ...
  • Quepa
  • Roadie
  • 345 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
    Subscription
  • 345 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ended my subscription on the same day of subscription but still charged

My Account shows the following information. I cancelled this subscription on the same day as I started the subscription. I received confirmation from Spotify about my cancellation. Hoever, the fee euro 9.99 is still charged. Why does why subscriptio ...

  • Newbie
  • My Account shows the following information. I cancelled this subscription on the same day as I started the subscription. I received confirmation from Spotify about my cancellation. Hoever, the fee eu...
  • SergioDavid
  • Roadie
  • 224 Views
  • 2 replies
  • 0 likes
  • 224 Views
  • 2 replies
  • 0 likes