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Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • kafkaU
  • Newbie
  • 420955 Views
  • 965 replies
  • 108 likes
  • Account
  • 420955 Views
  • 965 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1186291 Views
  • 119 replies
  • 116 likes
  • Account
  • 1186291 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • twiggypopclaudia
  • Visitor
  • 103406 Views
  • 69 replies
  • 10 likes
  • Account
    Login
    Premium
  • 103406 Views
  • 69 replies
  • 10 likes

Ayer era premium y hoy ya no

El dia de ayer inicie mi primer pago, puedo ver el recibo desde mi cuenta de spotify pero sigo en free, ayer estube en mi computadora, inicie sesion y tenia premium pero el dia de hoy me percate de que ya no es premium sino free que puedo hacer para ...

  • Newbie
  • El dia de ayer inicie mi primer pago, puedo ver el recibo desde mi cuenta de spotify pero sigo en free, ayer estube en mi computadora, inicie sesion y tenia premium pero el dia de hoy me percate de q...
  • 119 Views
  • 0 replies
  • 0 likes
  • 119 Views
  • 0 replies
  • 0 likes

Ive paid 99,- without having premium

Hello. I looked at my bills and it says that Spotify has taken 99,- from me. Im not a premium user and dont understand Why. I want my Money back!!Need help

  • Newbie
  • Hello. I looked at my bills and it says that Spotify has taken 99,- from me. Im not a premium user and dont understand Why. I want my Money back!! Need help 😞
  • HarryLawrence
  • Newbie
  • 187 Views
  • 1 replies
  • 0 likes
  • 187 Views
  • 1 replies
  • 0 likes

Family Subsrciptions

I just sined up for the family subscription. One of my guests received a reply that her email address is already registered and is not letting her in. What should I do?

  • Casual Listener
  • I  just sined up for the family subscription.  One of my guests received a reply that her  email address is already registered and is not letting her in.  What should I do?  
  • Bittencourt
  • Spotify Star
  • 204 Views
  • 3 replies
  • 0 likes
  • 204 Views
  • 3 replies
  • 0 likes

lost playlist on new phone

hello. Ive been a premium subscriber for some time now. I had a bunch of playlists and never had any problems. I had my account linked to my paypal and make the monthly payment. I got a new phone yesterday, downloaded spotofy app on it and now when i...

  • Casual Listener
  • hello. Ive been a premium subscriber for some time now. I had a bunch of playlists and never had any problems. I had my account linked to my paypal and make the monthly payment. I got a new phone yes...
  • chankleta007
  • Casual Listener
  • 237 Views
  • 4 replies
  • 0 likes
  • 237 Views
  • 4 replies
  • 0 likes

Can't login to account, but card still being charged for Premium

I forgot what my username was for my spotify account. I also forgot what email I used, and can't figure it out. I thought it might be connected to my facebook, but that is not working either. My credit card is still being charged for Spotify Premium....

  • Newbie
  • I forgot what my username was for my spotify account. I also forgot what email I used, and can't figure it out. I thought it might be connected to my facebook, but that is not working either. My cred...
  • 216 Views
  • 0 replies
  • 2 likes
  • Account
    Login
    Other
    Premium
    Subscription
  • 216 Views
  • 0 replies
  • 2 likes

don't charge me!

My free trial expired at 4pm today and I've only just unsubscribed now. I rarely used my account. I haven't used it for at least a week. I shouldn't have to pay £9.99 for a month when I've unsubscribed 5 hours into the month without having actually u...

  • Newbie
  • My free trial expired at 4pm today and I've only just unsubscribed now. I rarely used my account. I haven't used it for at least a week. I shouldn't have to pay £9.99 for a month when I've unsubscrib...
  • donreiff
  • Newbie
  • 184 Views
  • 2 replies
  • 0 likes
  • 184 Views
  • 2 replies
  • 0 likes

free account

i will cancle my free account please hrelp me

  • Casual Listener
  • i will cancle my free account please hrelp me
  • juer37
  • Casual Listener
  • 381 Views
  • 6 replies
  • 0 likes
  • Account
  • 381 Views
  • 6 replies
  • 0 likes

Spotify free, but being charged..

So I noticed I was being charged $10 two days in a row...I didn't accidentally press premium bc I just checked my account and I still have Spotify free....what is going on. I want my $20 refund.

  • Newbie
  • So I noticed I was being charged $10 two days in a row...I didn't accidentally press premium bc I just checked my account and I still have Spotify free....what is going on. I want my $20 refund.
  • MartinStoichkov
  • Community Legend
  • 728 Views
  • 1 replies
  • 0 likes
  • Account
  • 728 Views
  • 1 replies
  • 0 likes

Cancelled free trial & still charged

Spotify, I signed up for a 1 month free trial of Spotify Premium and my account said I had to cancel by Dec. 17th, 2016 otherwise I would get charged for the following month. I cancelled on Dec. 17th, and see now that I have still been charged - it l...

  • Newbie
  • Spotify,   I signed up for a 1 month free trial of Spotify Premium and my account said I had to cancel by Dec. 17th, 2016 otherwise I would get charged for the following month. I cancelled on ...
  • MartinStoichkov
  • Community Legend
  • 147 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 147 Views
  • 1 replies
  • 0 likes

Cancelled subscription but charged anyways

I was on a trial with option to pay after trial was over. I cancelled the option before the trial was over and made the mistake of not checking 'my subscriptions' then. I was just charged on my credit card. Disappointed with Spotify.

  • Casual Listener
  • I was on a trial with option to pay after trial was over. I cancelled the option before the trial was over and made the mistake of not checking 'my subscriptions' then. I was just charged on my credi...
  • MartinStoichkov
  • Community Legend
  • 214 Views
  • 3 replies
  • 0 likes
  • 214 Views
  • 3 replies
  • 0 likes

offlinesongs

hi my local songs arent avaible on my iphone, but i can play it on my computer.had no problem syncing them before but now they just wont and its really anoying

  • Newbie
  • hi my local songs arent avaible on my iphone, but i can play it on my computer. had no problem syncing them before but now they just wont and its really anoying
  • 127 Views
  • 0 replies
  • 0 likes
  • 127 Views
  • 0 replies
  • 0 likes

Ayer tenía premium y hoy ya no

Hola, tengo cuenta famiiar premium desde que inició el año y según tengo entendido se descuenta mensualmente de la tarjeta, por lo que no hay necesidad de renovar la cuenta. Ayer tenía Premium y hoy en la mañana mi cuenta era gratuita. He buscado si ...

  • Casual Listener
  • Hola, tengo cuenta famiiar premium desde que inició el año y según tengo entendido se descuenta mensualmente de la tarjeta, por lo que no hay necesidad de renovar la cuenta. Ayer tenía Premium y hoy ...
  • majomaldonado12
  • Newbie
  • 1210 Views
  • 10 replies
  • 0 likes
  • Premium
  • 1210 Views
  • 10 replies
  • 0 likes

listening to spotify thru my Onkyo TX-NR509

Hello,I have a spotify account that I access via Facebook. I would like to listen to Spotify thru my Onkyo TX-NR509 receiver. I have installed the Onkyo remote app on my phone. When I open Spotify on my Samsung Galaxy S7 app it is asking me for a use...

  • Casual Listener
  • Hello, I have a spotify account that I access via Facebook. I would like to listen to Spotify thru my Onkyo TX-NR509 receiver. I have installed the Onkyo remote app on my phone. When I open Spotify ...
  • 544 Views
  • 0 replies
  • 0 likes
  • Login
  • 544 Views
  • 0 replies
  • 0 likes

Upgrading from premium to premium family

I have a student premium account right now. I just graduated and so will no longer be eligible anyway. I would like to continue with a family account instead, but it wasn't clear from the form that if I upgraded via the web interface it wouldn't also...

  • Newbie
  • I have a student premium account right now. I just graduated and so will no longer be eligible anyway. I would like to continue with a family account instead, but it wasn't clear from the form that i...
  • 113 Views
  • 0 replies
  • 0 likes
  • 113 Views
  • 0 replies
  • 0 likes

Solved!! Spotify Family

I have a Spotify Unlimited account and my son, who lives on the same address, has a Spotify Premium account. It is possible to upgrade my account to Spotify Family (and add his account) without him loosing his playlists, etc?

  • Newbie
  • I have a Spotify Unlimited account and my son, who lives on the same address, has a Spotify Premium account. It is possible to upgrade my account to Spotify Family (and add his account) without him l...
  • Maxim
  • Spotify Star
  • 347 Views
  • 4 replies
  • 0 likes
  • 347 Views
  • 4 replies
  • 0 likes

Solved!! Receive mail

Hi!I've been waiting for the Year in Music-mail from you guys, but it hasn't showed up yet. Why don't I receive any mail from spotify although the notification settings are right?Last time I received mail from Spotify was in october. How can I get my...

  • Casual Listener
  • Hi! I've been waiting for the Year in Music-mail from you guys, but it hasn't showed up yet. Why don't I receive any mail from spotify although the notification settings are right? Last time I re...
  • Maxim
  • Spotify Star
  • 332 Views
  • 3 replies
  • 0 likes
  • 332 Views
  • 3 replies
  • 0 likes

Change spotify name shown no profile?

Hey!I once put up music with a band, then I managed to link our bandname and FB Side with my main Spotify Account. This means that the name of my profile is my bands name.Is there anyway to change it back to my real name? I've got it linked to FB but...

  • Casual Listener
  • Hey! I once put up music with a band, then I managed to link our bandname and FB Side with my main Spotify Account. This means that the name of my profile is my bands name. Is there anyway to chang...
  • Maxim
  • Spotify Star
  • 185 Views
  • 3 replies
  • 0 likes
  • Account
    Other
  • 185 Views
  • 3 replies
  • 0 likes

Payment declined

My debit card is not being accepted as payment, however I have got enough money on my card, I've spoken to my bank and there are no blocks on the payment and ive entered the correct information. What should I do now?

  • Newbie
  • My debit card is not being accepted as payment, however I have got enough money on my card, I've spoken to my bank and there are no blocks on the payment and ive entered the correct information. What...
  • Bittencourt
  • Spotify Star
  • 281 Views
  • 1 replies
  • 0 likes
  • 281 Views
  • 1 replies
  • 0 likes