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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80380 Views

9 replies

2 likes

Account
Login
  • 80380 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

653770 Views

13 replies

4 likes

Account
  • 653770 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734182 Views

18 replies

29 likes

  • 734182 Views
  • 18 replies
  • 29 likes

Superuser Contribution INCONVENIENTES AL MOMENTO DE ACTIVAR PREMIUM

Buenas tardes, lo que pasa es que realice el pago por medio de una entidad bancaria, pero aun no puedo activar PREMIUM, podrian ayudarme por favor.

Newbie

Buenas tardes, lo que pasa es que realice el pago por medio de una entidad bancaria, pero aun no puedo activar PREMIUM, podrian ayudarme por favor.

FabianS_Bogota

Roadie

162 Views

1 replies

0 likes

  • 162 Views
  • 1 replies
  • 0 likes

Superuser Contribution Paying for a premium subscription despite having a free account. Have emailed countless times

I emailed 4 times now on spotifys online messaging service and I receive an email saying thanks for using customer support but I do not hear from them. I also checked my junk mail and cannot find anything! I've been getting charged for months for a p...

Casual Listener

I emailed 4 times now on spotifys online messaging service and I receive an email saying thanks for using customer support but I do not hear from them. I also checked my junk mail and cannot find any...

Melody

Spotify

528 Views

6 replies

0 likes

Subscription
  • 528 Views
  • 6 replies
  • 0 likes

Superuser Contribution Spotify Connect - Multiple Speakers/Devices

I just upgraded to the premium family plan hoping that my office staff could stream my office playlists while I'm at the gym or at home listening to whatever I want. Seems like it doesn't work that way? Any suggestions?

Newbie

I just upgraded to the premium family plan hoping that my office staff could stream my office playlists while I'm at the gym or at home listening to whatever I want.   Seems like it doesn't work...

FabianS_Bogota

Roadie

162 Views

1 replies

0 likes

Premium
  • 162 Views
  • 1 replies
  • 0 likes

spotify premium bill paid through my phone bill ( i forgot my login and passoword)

I have on the past subscribed to spotify premium and the bill gets paid through my phone bill, however I don't want it anymore as I don't use It i am unsure what account i used for this also so the only way i can cancel it is by providing my phone nu...

Newbie

I have on the past subscribed to spotify premium and the bill gets paid through my phone bill, however I don't want it anymore as I don't use It  i am unsure what account i used for this also so...

crematedman

Community Legend

401 Views

1 replies

0 likes

Account
Login
Premium
Subscription
  • 401 Views
  • 1 replies
  • 0 likes

Unable to Sign in to my Premium account from Win 10 computer or iPhone

I put Spotify on my Win 10 computer and when I went to use it it asked for my username/password. I had setup this account linked to Facebook. When I use these credentials it says,"there is no Facebook account associated". If I try to get my password ...

Casual Listener

I put Spotify on my Win 10 computer and when I went to use it it asked for my username/password. I had setup this account linked to Facebook. When I use these credentials it says,"there is no Faceboo...

twelvebar

Casual Listener

359 Views

3 replies

0 likes

  • 359 Views
  • 3 replies
  • 0 likes

We live in Liechtenstein / Our creditcard is from a german bank

I already upgrade my account to a family accountand i already paid from my german paypal-account.Now i can`t add my family members because we live in Liechtenstein,and i already changed the country at the profil.also i changed the payment in creditca...

Newbie

I already upgrade my account to a family account and i already paid from my german paypal-account. Now i can`t add my family members because we live in Liechtenstein, and i already changed the c...

crematedman

Community Legend

299 Views

1 replies

0 likes

  • 299 Views
  • 1 replies
  • 0 likes

Solved!! I already paid for the premium service

I already paid for the premium service, this is the charge on my card, but the premium service is not activated in my spotify account, i have the bank confirmation

Newbie

I already paid for the premium service, this is the charge on my card, but the premium service is not activated in my spotify account, i have the bank confirmation 

Jacob

Community Legend

367 Views

1 replies

0 likes

  • 367 Views
  • 1 replies
  • 0 likes

Subscribtions

I have 2 year with rogers. Everything is active on their end but why can't I get the premium on here with my account? No selection when it asks for cell provider

Newbie

I have 2 year with rogers. Everything is active on their end but why can't I get the premium on here with my account? No selection when it asks for cell provider

crematedman

Community Legend

290 Views

1 replies

0 likes

  • 290 Views
  • 1 replies
  • 0 likes

I PURCHASED FOR THE PREMIUM BUT IM STILL HAVE FREE ACCOUNT

Hello, The last friday i purchased the premim but im still have free account. I already follow all the instruction that people mention in the forum but it didnt work at all. I used the safety pay method of payment directly in the bank. Im looking for...

Newbie

Hello,  The last friday i purchased the premim but im still have free account.  I already follow all the instruction that people mention in the forum but it didnt work at all.  I us...

Jacob

Community Legend

239 Views

1 replies

0 likes

Account
Subscription
  • 239 Views
  • 1 replies
  • 0 likes

Superuser Contribution (PL/ENG) I can't see my friends from facebook on Spotify

ENG:Hello,Just like, I wrote above in topic. I have a problem with my friends (list) on Spotify.My account was established by facebook but, I can't see complately my friends there.I don't have any idea how can I solve this problem. Have you got any i...

Newbie

ENG: Hello, Just like, I wrote above in topic. I have a problem with my friends (list) on Spotify. My account was established by facebook but, I can't see complately my friends there. I don't hav...

FabianS_Bogota

Roadie

375 Views

1 replies

0 likes

Account
  • 375 Views
  • 1 replies
  • 0 likes

Superuser Contribution Pague la semana pasada pero esta semana me puso otra vez en gratis

La semana pasada compre la suscripción a spotify y esta semana otra vez me puso en gratis, y se me volvió al realizar el cobro de la suscripción.

Newbie

La semana pasada compre la suscripción a spotify y esta semana otra vez me puso en gratis, y se me volvió al realizar el cobro de la suscripción.

FabianS_Bogota

Roadie

204 Views

1 replies

0 likes

  • 204 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problemas para ativar o premium

Nao estou conseguindo acessar meu spotify premium...ja paguei, cobrou da minha conta e nada...nao ativou ate agora.

Newbie

Nao estou conseguindo acessar meu spotify premium...ja paguei, cobrou da minha conta e nada...nao ativou ate agora.

FabianS_Bogota

Roadie

278 Views

1 replies

0 likes

  • 278 Views
  • 1 replies
  • 0 likes

Solved!! Won't let me login on my macbook pro.

So I do not know what else I can do. I have resat my password twice, went to the internet and checked my account name. I have the name and password because I am getting on my account for the website but not for the app on my macbook. The attachted sc...

Casual Listener

So I do not know what else I can do. I have resat my password twice, went to the internet and checked my account name. I have the name and password because I am getting on my account for the website ...

Nico

Community Legend

3329 Views

3 replies

0 likes

  • 3329 Views
  • 3 replies
  • 0 likes

Spotify through my subscription to Telia

I got spotify through my subscription to Telia. Now I Have Changed my subrcription to my husbonde and tonight we Change from telia to Telenor. What happends with my Spotify? I want to keep my accent and al my albums! / Regards

Newbie

I got spotify through my subscription to Telia. Now I Have Changed my subrcription to my husbonde and tonight we Change from telia to Telenor. What happends with my Spotify? I want to keep my accent ...

crematedman

Community Legend

241 Views

1 replies

0 likes

Account
Subscription
  • 241 Views
  • 1 replies
  • 0 likes

All of my music was replaced by one artist

I logged in to spotify to find all my playlists removed and a french artist named Jul in their place. Ive never listened to this artist and never will now. I could recover the playlists but all of my saved music is gone now. Is my account hacked or s...

Visitor

I logged in to spotify to find all my playlists removed and a french artist named Jul in their place. Ive never listened to this artist and never will now. I could recover the playlists but all of my...

crematedman

Community Legend

299 Views

3 replies

0 likes

Account
Security
  • 299 Views
  • 3 replies
  • 0 likes

New account to old Facebook

SO I have this new account on spotfi and can't connect to my facebook profile because of my old spotfi account. I did log out already but it's still not working. To make it even worst, I can't delete my old spotfi account and can't even log in on it ...

Newbie

SO I have this new account on spotfi and can't connect to my facebook profile because of my old spotfi account. I did log out already but it's still not working. To make it even worst, I can't delete...

crematedman

Community Legend

189 Views

1 replies

0 likes

  • 189 Views
  • 1 replies
  • 0 likes

User exists but cant login or create account and says account dosnt exist

Hello,I registered using my facebook, some time ago a friend loged his premium account on my pc client, then when i tried to log in it says my password has changed (i never did it) later tryed again to log in and it says i dont have any account asoci...

Newbie

Hello, I registered using my facebook, some time ago a friend loged his premium account on my pc client, then when i tried to log in it says my password has changed (i never did it) later tryed agai...

crematedman

Community Legend

248 Views

1 replies

0 likes

Account
Login
Subscription
  • 248 Views
  • 1 replies
  • 0 likes