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Solved!! i can’t change the country

hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country

Newbie

rotem29

Visitor

83165 Views

29 replies

0 likes

  • 83165 Views
  • 29 replies
  • 0 likes

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

Joanie611

Visitor

104018 Views

10 replies

3 likes

Account
Login
  • 104018 Views
  • 10 replies
  • 3 likes

How can I recover my password

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Billy-J

Spotify Star

218 Views

1 replies

0 likes

Account
  • 218 Views
  • 1 replies
  • 0 likes

Solved!! Profile pic changed to random picture

PlanPremiumCountry CanadaDeviceAsus LaptopOperating SystemWindows 10 My Question or Issue So I recently joined spotify premium on the family plan a few days ago. Today, I downloaded the desktop app and used it to change my profile picture to a wolf. ...

Newbie

  Plan Premium Country  Canada Device Asus Laptop Operating System Windows 10   My Question or Issue  So I recently joined spotify premium on the family plan a few days...

DaRealMB

Casual Listener

2297 Views

2 replies

0 likes

Account
  • 2297 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Is someone using my account? Random songs are showing up in my recently played songs.

I'm using the Spotify desktop app on a Windows 10 machine. I'm on the free plan and in the USA. A few months ago, I started having issues with my account where I would be listening to a song and then a random rap song would start playing. I don't lis...

Visitor

I'm using the Spotify desktop app on a Windows 10 machine. I'm on the free plan and in the USA.   A few months ago, I started having issues with my account where I would be listening to a song...

DaRealMB

Casual Listener

3475 Views

5 replies

0 likes

Free
  • 3475 Views
  • 5 replies
  • 0 likes

Solved!! Account Disabled - Support Unresponsive

I am submitting from my personal account. The email address that i use for my professional podcast is associated with what seems to be a disabled account. Spotify support reps ended support chats even though i provided proof of the associated email o...

Casual Listener

I am submitting from my personal account. The email address that i use for my professional podcast is associated with what seems to be a disabled account. Spotify support reps ended support chats eve...

hej_363

Visitor

7914 Views

30 replies

0 likes

Account
Login
  • 7914 Views
  • 30 replies
  • 0 likes

Duo premium plan problem

I have the Duo Premium plan. My husband is a plan member on my account. When he listens to Spotify I cannot listen to Spotify on my own phone! How to correct this?

Visitor

I have the Duo Premium plan.  My husband is a plan member on my account.  When he listens to Spotify I cannot listen to Spotify on my own phone!  How to correct this?

Maxim

Spotify Star

286 Views

1 replies

0 likes

  • 286 Views
  • 1 replies
  • 0 likes

Spotify Kids Question

PlanFamily PlanCountryUnited StatesDeviceGalaxy S22Operating SystemAndroid My Question or IssueI have set up a Spotify Family Plan and put the Spotify Kids app on my kids' devices. My 12 year old has an Android cell phone, and my 7 year old has a Luo...

Visitor

  Plan Family Plan Country United States Device Galaxy S22 Operating System Android   My Question or Issue I have set up a Spotify Family Plan and put the Spotify Kids app on my ...

Maxim

Spotify Star

217 Views

1 replies

0 likes

Other
  • 217 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant sign in app. Something went wrong.

Two weeks ago, I was kicked out of the app on both my MacBook and iPhone. I was able to log back in on the MacBook. On the iPhone, I keep getting the error - Something went wrong. I contacted the support chat, and they told me to update iOS (which is...

Newbie

Two weeks ago, I was kicked out of the app on both my MacBook and iPhone. I was able to log back in on the MacBook. On the iPhone, I keep getting the error - Something went wrong. I contacted the sup...

AlejaR

Moderator

386 Views

1 replies

0 likes

  • 386 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify can't verify the payment made in your account. I have'nt made any payments! Account blocked

Hello everyone, Its very simple, I'm trying to sign back into my Spotify artist account I have for the band I have. I cant login in, its says user not linked to spotify. But when I create a new account with the email, it says email already in use. So...

Newbie

Hello everyone,    Its very simple, I'm trying to sign back into my Spotify artist account I have for the band I have. I cant login in, its says user not linked to spotify. But when I cre...

Vasil

Moderator

201 Views

1 replies

0 likes

Account
  • 201 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Will not link to Alexa

Plan Premium Country Ireland (Tried .ie and .co.uk) Device Alexa app, not hardware specificOperating System Tried on android, and windows. Edge, Chrome and Brave browserUninstalled both Spotify & Alexa apps, Cleared all cache, Called amazon support (...

Newbie

Plan Premium Country Ireland (Tried .ie and .co.uk) Device Alexa app, not hardware specific Operating System Tried on android, and windows. Edge, Chrome and Brave browser Uninstalled bo...

Maria

Moderator

410 Views

1 replies

0 likes

Account
Other
Premium
  • 410 Views
  • 1 replies
  • 0 likes

Paying twice!

Premium - FamilyAND possibly a personal account which I cannot access but I'm being charged for monthly.AUSTRALIADeviceiPhoneMy Question or IssueI have discovered that I am being charged for a personal Spotify account - DD from my personal account $2...

Visitor

Premium - Family AND possibly a personal account which I cannot access but I'm being charged for monthly. AUSTRALIA Device iPhone My Question or Issue I have discovered that I am being charged ...

Anyk17

Spotify Star

516 Views

1 replies

0 likes

Account
  • 516 Views
  • 1 replies
  • 0 likes

Superuser Contribution New phone - spotify not working?

Hi all, I have just switched to another phone and my spotify doesn't seem to recognise that I have a premium account - I've lost my songs and in the app it says that i'm on the 'free' subscription. Can anyone help me? i have logged out from the other...

Newbie

Hi all,   I have just switched to another phone and my spotify doesn't seem to recognise that I have a premium account - I've lost my songs and in the app it says that i'm on the 'free' subscr...

Vasil

Moderator

3882 Views

5 replies

0 likes

  • 3882 Views
  • 5 replies
  • 0 likes

Podcast cover art not updating

Hello! I host my podcast "HKU en AI" on my own platform and added it here on Spotify (https://open.spotify.com/show/0NSFJ9nW14aeYWjXTT69ge?si=b70d0d9cccce4a6c). I recently changed the cover art for this podcast, but Spotify is not updating the image....

Casual Listener

Hello!   I host my podcast "HKU en AI" on my own platform and added it here on Spotify  (https://open.spotify.com/show/0NSFJ9nW14aeYWjXTT69ge?si=b70d0d9cccce4a6c). I recently changed the ...

EmVeeEl

Casual Listener

392 Views

2 replies

0 likes

  • 392 Views
  • 2 replies
  • 0 likes

Trying to remove Account Manager

We signed up for Spotify a long time ago. I'm pretty sure I deleted the plan manager account. But it's still visible and I can't get find an email related to the account. I'm trying to move the plan under my active account. When I go to sign in to wh...

Visitor

We signed up for Spotify a long time ago. I'm pretty sure I deleted the plan manager account. But it's still visible and I can't get find an email related to the account. I'm trying to move the plan ...

Billy-J

Spotify Star

302 Views

1 replies

0 likes

Account
  • 302 Views
  • 1 replies
  • 0 likes

Can't log-in because of country

So, I used to have a premium account like a lot years ago, in 2020. For a past couple years I moved from Russia to Netherlands (I did changed my region) and stopped paying bc I had no money, I just used free version and it worked perfectly fine. Sinc...

Visitor

So, I used to have a premium account like a lot years ago, in 2020. For a past couple years I moved from Russia to Netherlands (I did changed my region) and stopped paying bc I had no money, I just u...

Billy-J

Spotify Star

329 Views

1 replies

0 likes

Account
Login
  • 329 Views
  • 1 replies
  • 0 likes

Superuser Contribution TENGO UNA CUENTA MEDIO ACTIVA Y OTRA ACTIVA

Tengo una cuenta de correo activa y hace poco eliminé otra cuenta que tenia anteriormente, ahora que quiero cambiar de la cuenta activa a la cuenta que habia eliminado intento entrar con la que habia eliminado y por un lado me dice "no asociado a nin...

Visitor

Tengo una cuenta de correo activa y hace poco eliminé otra cuenta que tenia anteriormente, ahora que quiero cambiar de la cuenta activa a la cuenta que habia eliminado intento entrar con la que habia...

Joan

Moderator

163 Views

1 replies

0 likes

Account
  • 163 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Is there a way to remove my username from my profile link?

When I check to see my profile name, the link shows as https://open.spotify.com/user/[my_username] and I wanted to know if there is a way to change that, since I wanted to share my playlists with people but don't want them to see my username (which i...

Newbie

When I check to see my profile name, the link shows as https://open.spotify.com/user/[my_username]  and I wanted to know if there is a way to change that, since I wanted to share my pl...

Vasil

Moderator

4962 Views

5 replies

5 likes

Account
  • 4962 Views
  • 5 replies
  • 5 likes

Someone has been accessing my Account on my television at the nursing homes where I used to live.

PlanFree/PremiumCountryUnited States DeviceRoku 32” Television Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHow can I still use my account, when I tried to change my password, neither my new password, nor my former pass...

Visitor

Plan Free/Premium Country United States  Device Roku 32” Television  Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue How can I still us...

Jose_M

Spotify Star

192 Views

1 replies

0 likes

Free
  • 192 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium subscriber in Australia, but no lossless media option. Why not?

Any advice welcome. Just subscribed in order to get lossless music. So far, disappointed.Plan PremiumCountry AustraliaDeviceiPadOperating SystemiOS latest My Question or IssueSee subject above

Casual Listener

Any advice welcome. Just subscribed in order to get lossless music. So far, disappointed. Plan Premium Country Australia Device iPad Operating System iOS latest   My Question or Issue ...

Alby29

Newbie

1880 Views

9 replies

0 likes

Premium
  • 1880 Views
  • 9 replies
  • 0 likes

Help regarding premium plan

Hello,I bought the premium duo plan, but it opened into a new account instead of the one that I am used to using for the last few years...... I found out that even tho i use the game email for example "**bleep**", it opens a different account dependi...

Casual Listener

Hello, I bought the premium duo plan, but it opened into a new account instead of the one that I am used to using for the last few years...... I found out that even tho i use the game email  fo...

Luffy_Senpai

Casual Listener

292 Views

4 replies

0 likes

Account
Login
Premium
  • 292 Views
  • 4 replies
  • 0 likes