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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
292866 Views
529 replies
34 likes
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Casual Listener
541672 Views
990 replies
115 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
129738 Views
74 replies
12 likes
Perdí el acceso a mi correo con el cual me hice la cuenta de spotify, ahora necesito actualizar mi nuevo correo para poder acceder a la app
Perdí el acceso a mi correo con el cual me hice la cuenta de spotify, ahora necesito actualizar mi nuevo correo para poder acceder a la app
Spotify Star
225 Views
1 replies
0 likes
new phone. playlist gone. reset password. looks like new account was created???
new phone. playlist gone. reset password. looks like new account was created???
Visitor
688 Views
7 replies
0 likes
PlanPremiumCountrySouth Korea DeviceSamsung Galaxy S22+Operating SystemAndroid 14 My Question or IssueI wonder if I can change my phone number that I used for my last adult verification next time I need to verify. Can I even change it? If I can, when
Plan Premium Country South Korea Device Samsung Galaxy S22+ Operating System Android 14 My Question or Issue I wonder if I can change my phone number that I used for my last ...
Moderator
494 Views
1 replies
0 likes
PlanFree -> FamilyCountryTurkey DeviceWindows, Iphone 15 proOperating SystemIOS My Question or IssueWhen I try to enter my credit card information, it doesn't allow me to pay I already contacted my bank and they didn't decline anything.
Plan Free -> Family Country Turkey Device Windows, Iphone 15 pro Operating System IOS My Question or Issue When I try to enter my credit card information, it doesn't allow...
Spotify Star
215 Views
1 replies
0 likes
PlanPremium individual CountryUKDeviceiPhone 14 ProOperating SystemiOS 18.3.1 My Question or IssueI’m getting ads in my podcasts - definitely signed in to my premium account and have tried logging in and out numerous times. This usually fixes it brie...
Plan Premium individual Country UK Device iPhone 14 Pro Operating System iOS 18.3.1 My Question or Issue I’m getting ads in my podcasts - definitely signed in to my pre...
Casual Listener
433 Views
4 replies
0 likes
Firstly this is not my main account. I can't login on my computer to main account. I was using Spotify with university mail . They was using Google for mail system then they changed it to Zimbra. It's still logged in my phone but now i don't now how ...
Firstly this is not my main account. I can't login on my computer to main account. I was using Spotify with university mail . They was using Google for mail system then they changed it to Zimbra. It'...
Visitor
413 Views
2 replies
0 likes
Door de verandering in de abonnementsprijzen wil ik overstappen van Family naar Duo. Als ik dat aanklik moet ik echter meteen € 17,99 betalen via Ideal, terwijl ik voor Family al voor deze maand betaald heb. Dan betaal ik dus twee keer?
Door de verandering in de abonnementsprijzen wil ik overstappen van Family naar Duo. Als ik dat aanklik moet ik echter meteen € 17,99 betalen via Ideal, terwijl ik voor Family al voor deze maand beta...
Moderator
300 Views
1 replies
0 likes
Hi. I’ve moved to another country and decided to update my payment method in Spotify to invite my partner into my Duo subscription. I’ve updated my payment method according to the instruction, including linking the card issued in my new country of re...
Hi. I’ve moved to another country and decided to update my payment method in Spotify to invite my partner into my Duo subscription. I’ve updated my payment method according to the instruction, includ...
Spotify Star
257 Views
1 replies
0 likes
PlanPremiumCountry DE DeviceAlexa My Question or IssueI have connected "Alexa" with my accout to hear playlists at a friends home/device.Now I am not living any more in that house where THAT Alexa lives.removed the Device in my accountchanged PW of m...
Plan Premium Country DE Device Alexa My Question or Issue I have connected "Alexa" with my accout to hear playlists at a friends home/device. Now I am not living any mo...
Not applicable
2640 Views
3 replies
0 likes
Olá! Sou assinante premium mas, por algum motivo, continuo com propagandas durante a reprodução. Consigo ouvir offline, passar músicas e todas as demais funções normalmente.Os outros membros do mesmo pacote (premium family) não têm o mesmo problema. ...
Olá! Sou assinante premium mas, por algum motivo, continuo com propagandas durante a reprodução. Consigo ouvir offline, passar músicas e todas as demais funções normalmente. Os outro...
Newbie
6374 Views
4 replies
1 likes
My husband was the family plan coordinator for our Spotify account, but he died in September. How do I change it to me being the main person?PlanPremium, family CountryU.K. Device(iPhone Operating System My Question or IssueI have received a notifica...
My husband was the family plan coordinator for our Spotify account, but he died in September. How do I change it to me being the main person? Plan Premium, family Country U.K. Device...
Newbie
2243 Views
4 replies
0 likes
PlanFree/PremiumCountry USA DeviceMacBook and iPhone My Question or IssueI tried logging in and was told there is not account with my email address so I tried to create an account and got a message that said the email address is already linked to an ...
Plan Free/Premium Country USA Device MacBook and iPhone My Question or Issue I tried logging in and was told there is not account with my email address so I tried to create an a...
Spotify Star
238 Views
1 replies
0 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macb...
Spotify Star
307 Views
1 replies
0 likes
Mi usuario solo es números y letras me gustaría personalizarlo
Mi usuario solo es números y letras me gustaría personalizarlo
Spotify Star
228 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSame ad dispite disliking. Stupid chase bank nobody wants to listen to "Maybe she lost it at ...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Same ad...
Visitor
3521 Views
11 replies
5 likes
I wanna change the current email to another email but its telling me that its already taken yet ive just closed and deleted account using this other email
I wanna change the current email to another email but its telling me that its already taken yet ive just closed and deleted account using this other email
Spotify Star
324 Views
1 replies
0 likes
I’ve lost all my playlists and can’t access my premium account even though I’m logging into with the correct username and password. Brand new phone.
I’ve lost all my playlists and can’t access my premium account even though I’m logging into with the correct username and password. Brand new phone.
Spotify Star
231 Views
1 replies
0 likes
Hi! I do have a problem here. We just noticed that my mum has been paying for a spotify-premium account, which she never used, for more than one year. Still, we checked each of our email accounts and nobody is using her card in order to pay it. On th...
Hi! I do have a problem here. We just noticed that my mum has been paying for a spotify-premium account, which she never used, for more than one year. Still, we checked each of our emai...
Moderator
6825 Views
5 replies
0 likes
I switched from android to iPhone and upgraded my account
I switched from android to iPhone and upgraded my account
Spotify Star
320 Views
1 replies
0 likes
I have a subscription to the premium family plan and I access my account via email, and the last time I accessed the settings I changed the email. Now I'm trying to access an account with the new email and it says that the account is on the free plan...
I have a subscription to the premium family plan and I access my account via email, and the last time I accessed the settings I changed the email. Now I'm trying to access an account with the new ema...
Spotify Star
401 Views
1 replies
0 likes
