Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
81774 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
657171 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
738387 Views
18 replies
29 likes
I was suppose to cancel my Spodify subscription yesterday but i travled for Thanks Giving and where i was didn't have service or internet connection, so i couldn't unsubscribe and i was charged 9.99 but i want to refund that...How do i go about this ...
I was suppose to cancel my Spodify subscription yesterday but i travled for Thanks Giving and where i was didn't have service or internet connection, so i couldn't unsubscribe and i was charged 9.99 ...
Community Legend
284 Views
1 replies
0 likes
Hola, mes de la ONU HACE contrate familiarizado spotify Todas las cuentas se enlazaron correctamente Pero Una los 5 dias Una de las cuentas me Aparece Conectado Pero en La Cuenta de mi familiarizados le dados Que Dębe Contratar spotify premiun. y El ...
Hola, mes de la ONU HACE contrate familiarizado spotify Todas las cuentas se enlazaron correctamente Pero Una los 5 dias Una de las cuentas me Aparece Conectado Pero en La Cuenta de mi familiarizados...
Community Legend
225 Views
1 replies
0 likes
hello, i payed for the 3 months of premium for 0.99 dollars and it charged my bank account but did not give me premium. plz help i want my 1.98 dollars back.
hello, i payed for the 3 months of premium for 0.99 dollars and it charged my bank account but did not give me premium. plz help 🙂 i want my 1.98 dollars back.
Roadie
268 Views
2 replies
0 likes
A couple days ago, I deleted my account. It said it would take about 72 hours. It has been about 4 days and I still can see that my old account exists, yet I cannot sign into it ( I do not want it back, I just wanted to see if I can try deleting it a...
A couple days ago, I deleted my account. It said it would take about 72 hours. It has been about 4 days and I still can see that my old account exists, yet I cannot sign into it ( I do not want it ba...
Community Legend
320 Views
2 replies
0 likes
Is the 3 months for £9.99 offer affected by student discount? So can a student get 3 months for £4.99?
Is the 3 months for £9.99 offer affected by student discount? So can a student get 3 months for £4.99?
Community Legend
295 Views
1 replies
0 likes
My son thought he signed up for Spotify premium at $0.99/month for the first three months, but our card was charged $10.66 today (when he signed up). Why the extra charge?
My son thought he signed up for Spotify premium at $0.99/month for the first three months, but our card was charged $10.66 today (when he signed up). Why the extra charge?
Community Legend
220 Views
1 replies
0 likes
Ok my wife accidentally connect her FB account to Spotify and created another New Spotify Account which she didn't know i already created her Spotify Account. Now my problem is i can't connect her Spotify to her Fb account which her FB account has ex...
Ok my wife accidentally connect her FB account to Spotify and created another New Spotify Account which she didn't know i already created her Spotify Account. Now my problem is i can't connect her Sp...
Community Legend
190 Views
1 replies
0 likes
Whenever I am followed, messaged, ect I do not get any notifications. In my account settings everything is switched on. Thx fam
Whenever I am followed, messaged, ect I do not get any notifications. In my account settings everything is switched on. Thx fam
Community Legend
175 Views
1 replies
0 likes
I recently upgraded to the family premium subscription. I added my sons phone to my plan and now we both can't listen to music at the same time, if I'm listening to music and he gets on the app, it switches the music from my device to his and vice ve...
I recently upgraded to the family premium subscription. I added my sons phone to my plan and now we both can't listen to music at the same time, if I'm listening to music and he gets on the app, it s...
Casual Listener
2810 Views
2 replies
0 likes
Helooi tried to get premium account, but loading screen dont stop... how can i solve this ?please help me
Heloo i tried to get premium account, but loading screen dont stop... how can i solve this ? please help me
Community Legend
232 Views
1 replies
0 likes
First i want to say that im really desapointed with spotify cause every month they send me an email saying that they could not accept the payment of the premium, well first month it was fine but then every single time the same thing was hapenning and...
First i want to say that im really desapointed with spotify cause every month they send me an email saying that they could not accept the payment of the premium, well first month it was fine but then...
Community Legend
349 Views
1 replies
0 likes
Hi Spotify,I cancelled my subscription back in July and have noticed you have still been charging me. I even have a witness who was with me when we cancelled it.Kindly refund my money.Thank you.
Hi Spotify, I cancelled my subscription back in July and have noticed you have still been charging me. I even have a witness who was with me when we cancelled it. Kindly refund my money. Thank you.
Spotify Star
652 Views
12 replies
0 likes
My debit card has been charged without my permission. Someone needs to contact me ASAP at ***********************@gmail.com.
My debit card has been charged without my permission. Someone needs to contact me ASAP at ***********************@gmail.com.
Community Legend
452 Views
1 replies
0 likes
I made a new account and entered my card details for Spotify premium 0.99c deals.I was the notified that my card has been used before so I don't qualify for the deal, sweet as. I cancelled. BUT my card has still been charged? Why?
I made a new account and entered my card details for Spotify premium 0.99c deals. I was the notified that my card has been used before so I don't qualify for the deal, sweet as. I cancelled. BUT my ...
Spotify Star
237 Views
1 replies
0 likes
Hi, I already have a Spotify premium account. I love it and don't want to lose my playlists and library (mostly saved offline). My next mobile provider offers Spotify premium for free for six months but I will need to create a new Spotify account. I ...
Hi, I already have a Spotify premium account. I love it and don't want to lose my playlists and library (mostly saved offline). My next mobile provider offers Spotify premium for fr...
Roadie
483 Views
1 replies
0 likes
Hi Spotify people! I have an ongoing problem...Almost every Saturday, my spotify keeps getting paused due to "someone else using the account." It seems it's been going on for months and months, I changed my password a while ago but that didn't work. ...
Hi Spotify people! I have an ongoing problem...Almost every Saturday, my spotify keeps getting paused due to "someone else using the account." It seems it's been going on for months and months, I cha...
Community Legend
627 Views
1 replies
0 likes
I have a Premium Family account. I would like to add my son to the account. His permanent US address is the same as mine, but he is on a 2 year deployment to Germany. Can I add him to my family account, or does his deployment disqualify him?
I have a Premium Family account. I would like to add my son to the account. His permanent US address is the same as mine, but he is on a 2 year deployment to Germany. Can I add h...
Casual Listener
604 Views
2 replies
0 likes
Ecco quanto ho scritto questa sera... e spero per loro che abbiano la trasparenza e velocità nel risolvere il problema, altrimenti muovo subito chi di dovere Salve,Di seguito riportiamo quanto ci hai comunicato:Buongiorno, il giorno 01/09/2014 con ID...
Ecco quanto ho scritto questa sera... e spero per loro che abbiano la trasparenza e velocità nel risolvere il problema, altrimenti muovo subito chi di dovere Salve, Di seguito riportiamo qu...
Roadie
382 Views
1 replies
0 likes
Hi,My brother logged in on my spotify account, tried to log him out, but he logged back in. I then changed my password, but apparently android doesnt register that, so he's still logged in. Would like to log him out.S
Hi, My brother logged in on my spotify account, tried to log him out, but he logged back in. I then changed my password, but apparently android doesnt register that, so he's still logged in. Would l...
Community Legend
460 Views
4 replies
0 likes
You chrged me extra $14.99
You chrged me extra $14.99
Community Legend
320 Views
3 replies
0 likes
