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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

84630 Views

9 replies

2 likes

Account
Login
  • 84630 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

661117 Views

13 replies

4 likes

Account
  • 661117 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

742892 Views

18 replies

29 likes

  • 742892 Views
  • 18 replies
  • 29 likes

Charged card. No premium

I made a new account and entered my card details for Spotify premium 0.99c deals.I was the notified that my card has been used before so I don't qualify for the deal, sweet as. I cancelled. BUT my card has still been charged? Why?

Newbie

I made a new account and entered my card details for Spotify premium 0.99c deals. I was the notified that my card has been used before so I don't qualify for the deal, sweet as. I cancelled. BUT my ...

Maxim

Spotify Star

237 Views

1 replies

0 likes

  • 237 Views
  • 1 replies
  • 0 likes

Solved!! Changing my Spotify account

Hi, I already have a Spotify premium account. I love it and don't want to lose my playlists and library (mostly saved offline). My next mobile provider offers Spotify premium for free for six months but I will need to create a new Spotify account. I ...

Newbie

Hi,   I already have a Spotify premium account. I love it and don't want to lose my playlists and library (mostly saved offline).   My next mobile provider offers Spotify premium for fr...

musiccornercv

Roadie

483 Views

1 replies

0 likes

  • 483 Views
  • 1 replies
  • 0 likes

Someone else using my account

Hi Spotify people! I have an ongoing problem...Almost every Saturday, my spotify keeps getting paused due to "someone else using the account." It seems it's been going on for months and months, I changed my password a while ago but that didn't work. ...

Newbie

Hi Spotify people! I have an ongoing problem...Almost every Saturday, my spotify keeps getting paused due to "someone else using the account." It seems it's been going on for months and months, I cha...

Dreadlord

Community Legend

627 Views

1 replies

0 likes

Mobile
  • 627 Views
  • 1 replies
  • 0 likes

Spotify Premium Family for deployed military members

I have a Premium Family account. I would like to add my son to the account. His permanent US address is the same as mine, but he is on a 2 year deployment to Germany. Can I add him to my family account, or does his deployment disqualify him?

Casual Listener

I have a Premium Family account.  I would like to add my son to the account.  His permanent US address is the same as mine, but he is on a 2 year deployment to Germany.   Can I add h...

Tutunkommon

Casual Listener

613 Views

2 replies

0 likes

  • 613 Views
  • 2 replies
  • 0 likes

Superuser Contribution Ma mi prendono in giro?

Ecco quanto ho scritto questa sera... e spero per loro che abbiano la trasparenza e velocità nel risolvere il problema, altrimenti muovo subito chi di dovere Salve,Di seguito riportiamo quanto ci hai comunicato:Buongiorno, il giorno 01/09/2014 con ID...

Casual Listener

Ecco quanto ho scritto questa sera... e spero per loro che abbiano la trasparenza e velocità nel risolvere il problema, altrimenti muovo subito chi di dovere   Salve, Di seguito riportiamo qu...

RodrigoPalma

Roadie

382 Views

1 replies

0 likes

  • 382 Views
  • 1 replies
  • 0 likes

Deleting spotify account on Samsung

Hi,My brother logged in on my spotify account, tried to log him out, but he logged back in. I then changed my password, but apparently android doesnt register that, so he's still logged in. Would like to log him out.S

Visitor

Hi, My brother logged in on my spotify account, tried to log him out, but he logged back in. I then changed my password, but apparently android doesnt register that, so he's still logged in. Would l...

Nico

Community Legend

460 Views

4 replies

0 likes

Account
Premium
Security
  • 460 Views
  • 4 replies
  • 0 likes

Re: Spotify Family extra charges

You chrged me extra $14.99

Casual Listener

You chrged me extra $14.99

crematedman

Community Legend

321 Views

3 replies

0 likes

  • 321 Views
  • 3 replies
  • 0 likes

I accidentally signed up for premium on my old account

How do I transfer the subscription? Or get my money back so I can sign up under the other one?

Newbie

How do I transfer the subscription? Or get my money back so I can sign up under the other one?

KatesHere

Community Legend

272 Views

1 replies

0 likes

  • 272 Views
  • 1 replies
  • 0 likes

Solved!! Problem with a pay method

Buenas, el dia de hoy he pagado la oferta de spotify premium por 3 meses, que por el medio de pago que lo hice me costo 6.137 pesos colombianos, que serían unos 2 dolares mas o menos. Hice todos los pasos correspondientes como se me indico en la pági...

Regular

Buenas, el dia de hoy he pagado la oferta de spotify premium por 3 meses, que por el medio de pago que lo hice me costo 6.137 pesos colombianos, que serían unos 2 dolares mas o menos. Hice todos los ...

santiq74

Regular

1240 Views

9 replies

0 likes

Account
Free
Premium
Subscription
  • 1240 Views
  • 9 replies
  • 0 likes

My Account Disappeared

Tried to open spotify this morning to find my account is gone. I've seen other threads similar to this one, but they all seem to be facebook-connect accounts and mine was not. -When I try to log into Spotify using my original account details, it star...

Casual Listener

Tried to open spotify this morning to find my account is gone. I've seen other threads similar to this one, but they all seem to be facebook-connect accounts and mine was not.   -When I try to...

skyeveran2

Casual Listener

402 Views

1 replies

0 likes

  • 402 Views
  • 1 replies
  • 0 likes

Solved!! Rogers account not showing up as premium

I have a 24 month spotify premium subscription for the accounts through rogers. two of my accounts work fine but one is not showing up as premium. Help!

Visitor

I have a 24 month spotify premium subscription for the accounts through rogers. two of my accounts work fine but one is not showing up as premium. Help!

Maxim

Spotify Star

258 Views

1 replies

0 likes

  • 258 Views
  • 1 replies
  • 0 likes

Account blocked

hello, after i failed the payment for my premium account, i tried to go back to free use and then my account got blockedaccount name: rick winkelaccount link: https://open.spotify.com/user/1149148533 can someone help me with this please?

Newbie

hello,   after i failed the payment for my premium account, i tried to go back to free use and then my account got blocked account name: rick winkel account link: https://open.spotify.c...

crematedman

Community Legend

271 Views

1 replies

0 likes

  • 271 Views
  • 1 replies
  • 0 likes

Premium

I just purchased Spotify premium for 3 months , and I was under the impression that this would be 99p , however I have been charged 9.99 help !!!

Casual Listener

I just purchased Spotify premium for 3 months , and I was under the impression that this would be 99p , however I have been charged 9.99 help !!!

Maxim

Spotify Star

364 Views

7 replies

0 likes

Premium
  • 364 Views
  • 7 replies
  • 0 likes

E-mail not associated with Account

I just subscribed for Family Premium and invited my daughter and wife. My daughters invite went through but my wifes did not. I tried to do a password reset using her e-mail address and I get the message e-mail not associated with her account. The e-...

Newbie

I just subscribed for Family Premium and invited my daughter and wife.  My daughters invite went through but my wifes did not.   I tried to do a password reset using her e-mail address an...

crematedman

Community Legend

324 Views

1 replies

0 likes

Account
  • 324 Views
  • 1 replies
  • 0 likes

your contact form isnt a contact form if it doesnt give me a darn contact form

ive spent the last half hour attempting to start a contact form and all it does is direct me to different questions but never gives me a contact form. **bleep**

Visitor

ive spent the last half hour attempting to start a contact form and all it does is direct me to different questions but never gives me a contact form. **bleep**

Maxim

Spotify Star

522 Views

5 replies

0 likes

  • 522 Views
  • 5 replies
  • 0 likes

Paid for student discount but I am not eligible

I am a highschool student and I paid for the student discount but after paying I was asked to confirm my college but I am still in highschool. I did not know that it was only for college students and now I do not know how to cancel and get my refund ...

Newbie

I am a highschool student and I paid for the student discount but after paying I was asked to confirm my college but I am still in highschool. I did not know that it was only for college students and...

Maxim

Spotify Star

254 Views

1 replies

0 likes

  • 254 Views
  • 1 replies
  • 0 likes

Charged but not receiving premium

I have just signed up to Spotify and taken the offer of 3 months for 99p. I was charged the 99p via Paypal but still only on a free account! I have tried a clean install and all that but it is still saying free.

Casual Listener

I have just signed up to Spotify and taken the offer of 3 months for 99p. I was charged the 99p via Paypal but still only on a free account! I have tried a clean install and all that but it is still ...

Maxim

Spotify Star

249 Views

3 replies

0 likes

Account
Premium
  • 249 Views
  • 3 replies
  • 0 likes

I was charged for being premium and I am still userfree

Ayer pague $0.99 por 3 meses premium, me los cobraron 2 veces y aun no me activan el premium, al pagar me salia un mensaje "que la tarjeta de credito fue usada hace poco", pues pague otra cuenta con ella Yesterday I paid $ 0.99 for 3 months premium, ...

Casual Listener

Ayer pague $0.99 por 3 meses premium, me los cobraron 2 veces y aun no me activan el premium, al pagar me salia un mensaje "que la tarjeta de credito fue usada hace poco", pues pague otra cuenta con ...

Maxim

Spotify Star

393 Views

7 replies

0 likes

Subscription
  • 393 Views
  • 7 replies
  • 0 likes

Solved!! change username

A friend of mine linked his facebook to my spotify account that was open in my computer. Now His name and profile photo appears in my account. How can I solve it? I have not (and don't want to) facebook account

Casual Listener

A friend of mine linked his facebook to my spotify account that was open in my computer. Now His name and profile photo appears in my account. How can I solve it? I have not (and don't want to) faceb...

lodiviu

Casual Listener

494 Views

4 replies

0 likes

  • 494 Views
  • 4 replies
  • 0 likes

Account Statistics / Information

Hello. I want to this account. Help.

Visitor

Hello. I want to this account. Help.

Maxim

Spotify Star

198 Views

1 replies

0 likes

Account
  • 198 Views
  • 1 replies
  • 0 likes