Superuser Contribution Updating payment info

I wanted to update my payment info due to me changing banks so in order to do that I have to goto the website version of Spotify but as I do that instead of it saying I have student premium it says I have free but I have premium abilities but it won'...

• user-removed
• Visitor
• I wanted to update my payment info due to me changing banks so in order to do that I have to goto the website version of Spotify but as I do that instead of it saying I have student premium it says I...
• 2016-12-20 1:07:05 AM
• 2016-12-26 1:03:53 AM
• SergioDavid
• Roadie
• 175 Views
• 1 replies
• 0 likes

Superuser Contribution I'm so angry now, I don't get the confirmation e-mail about the Premium

I registred to premium TWICE and I don't get any confirmation e-mail about it, and in my account I'm in 'free' version too. I always log in with my Facebook, I went to get premium, I fill in my bankcard datas, I clicked to get premium, and in the fir...

• MartinKapo
• Newbie
• I registred to premium TWICE and I don't get any confirmation e-mail about it, and in my account I'm in 'free' version too. I always log in with my Facebook, I went to get premium, I fill in my bankc...
• 2016-12-18 2:19:22 PM
• 2016-12-26 1:01:06 AM
• SergioDavid
• Roadie
• 213 Views
• 1 replies
• 0 likes

Superuser Contribution Premium Account weg

Hi, seit ca. einer Woche ist mein Premium Account weg. Ich habe ihn nicht gekündigt! Ich glaube, das muss zum selben Zeitpunkt passiert sein, als ich ein neues Password angefordert habe, weil ich mein Handy reseten musste. Hat jemand eine Idee?

• user-removed
• Visitor
• Hi, seit ca. einer Woche ist mein Premium Account weg. Ich habe ihn nicht gekündigt! Ich glaube, das muss zum selben Zeitpunkt passiert sein, als ich ein neues Password angefordert habe, weil ich mei...
• 2016-12-18 1:55:22 PM
• 2016-12-26 1:00:37 AM
• SergioDavid
• Roadie
• 268 Views
• 1 replies
• 0 likes
• Premium

Superuser Contribution Spotify pauses, because it is being used somewhere else

I look at the different threads in here, and I used the log out of all places feature on my account settings. It is not working. I have not shared my account to anyone, since it is my Facebook account.Please help me get this fixed. I am going insane ...

• Sarahvalentin
• Newbie
• I look at the different threads in here, and I used the log out of all places feature on my account settings. It is not working. I have not shared my account to anyone, since it is my Facebook accoun...
• 2016-12-18 12:20:04 PM
• 2016-12-25 12:59:22 AM
• SergioDavid
• Roadie
• 175 Views
• 1 replies
• 0 likes

Superuser Contribution Can't subscribe to 9DKK premium offer

I can't seem to able to subscribe to the 9DKK premium offer... when I have entered my payment info, it just says that i MIGHT have had premium before?!?! I have never had Spotify up until now...!what is wrong with the system?

• Rasm499e
• Newbie
• I can't seem to able to subscribe to the 9DKK premium offer... when I have entered my payment info, it just says that i MIGHT have had premium before?!?! I have never had Spotify up until now...! wh...
• 2016-12-18 12:10:20 PM
• 2016-12-25 12:57:48 AM
• SergioDavid
• Roadie
• 154 Views
• 1 replies
• 0 likes
• Premium
  Subscription

Superuser Contribution Connecting facebook account

Hi,I badly need your help!I have a facebook account and i had a Spotify account connected to it. I dont really want that account anymore since ive had so much trouble with it on my payment. I have a new Spotify account that i am currently paying for ...

• user-removed
• Visitor
• Hi, I badly need your help! I have a facebook account and i had a Spotify account connected to it. I dont really want that account anymore since ive had so much trouble with it on my payment. I h...
• 2016-12-18 6:54:20 AM
• 2016-12-25 12:46:54 AM
• SergioDavid
• Roadie
• 225 Views
• 1 replies
• 0 likes

Superuser Contribution Lotfi

If you pay for the primium account you get the first 3 month for €0,99. Why i paid €9,99 and not €0,99 for my first month?

• Lotfi
• Newbie
• If you pay for the primium account you get the first 3 month for €0,99. Why i paid €9,99 and not €0,99 for my first month?
• 2016-12-18 2:42:01 AM
• 2016-12-25 12:44:47 AM
• SergioDavid
• Roadie
• 158 Views
• 1 replies
• 0 likes

Superuser Contribution Artist acct/ distribution help

We have started our account akelasound and it is showing us as a user instead of an artist. We would like to have it say we are an artist. We have also uploaded a track via. Distrokid. It is nowhere to be found on the page. Here is the link. It's dea...

• Akelasound
• Newbie
• We have started our account akelasound and it is showing us as a user instead of an artist. We would like to have it say we are an artist. We have also uploaded a track via. Distrokid. It is nowhere ...
• 2016-12-18 1:34:35 AM
• 2016-12-25 12:42:26 AM
• SergioDavid
• Roadie
• 194 Views
• 1 replies
• 0 likes

Superuser Contribution Need help to change username

i created my account today with facebook, and my username is so strange, with so many numbers and letters. How can i change it?? Thanks.

• Emerson6
• Newbie
• i created my account today with facebook, and my username is so strange, with so many numbers and letters. How can i change it?? Thanks.
• 2016-12-18 2:31:29 AM
• 2016-12-25 12:40:18 AM
• SergioDavid
• Roadie
• 198 Views
• 1 replies
• 0 likes

Superuser Contribution Family invite process not working

My husband got the family plan and sent me an invite. i entered invite code and moved to next screen. Fill out the next screen and submitted. Was asked to confirm I live in the same house and confirmed. Then I was sent back to the invitation screen t...

• Tarahfoulk
• Newbie
• My husband got the family plan and sent me an invite.  i entered invite code and moved to next screen.  Fill out the next screen and submitted.  Was asked to confirm I live in the same...
• 2016-12-18 2:03:20 AM
• 2016-12-25 12:34:44 AM
• SergioDavid
• Roadie
• 356 Views
• 1 replies
• 0 likes

Superuser Contribution Wondering how to get student rate once .99 cent promo ends? Haven't signed up yet.

• kdmeok
• Newbie
• 2016-12-17 12:43:46 AM
• 2016-12-25 12:28:48 AM
• SergioDavid
• Roadie
• 280 Views
• 1 replies
• 0 likes

Superuser Contribution Problems changing countries

I've just moved to Canada and want to change my Spotify Premium bank account to my new Canadian one, but when I go through the steps it says I've tried to use a payment method from a non-Spotify country. Does Canada really not have Spotify??

• stephyjw3
• Newbie
• I've just moved to Canada and want to change my Spotify Premium bank account to my new Canadian one, but when I go through the steps it says I've tried to use a payment method from a non-Spotify coun...
• 2016-12-17 11:29:29 PM
• 2016-12-25 12:26:56 AM
• SergioDavid
• Roadie
• 204 Views
• 1 replies
• 0 likes

Student Discount

I entered in my card info and was charged twice but never received my sub. How do I get the money returned?

• sablelynn
• Newbie
• I entered in my card info and was charged twice but never received my sub. How do I get the money returned?
• 2016-12-25 10:15:57 PM
• 2016-12-25 12:25:43 AM
• Astame
• Community Legend
• 175 Views
• 1 replies
• 0 likes

Superuser Contribution Premium uyelik

0.99 tl premium üyelik satın almama rağmen hesabım free üyelik gözüküyor. Yardım lütfen

• Bazenonlineya
• Newbie
• 0.99 tl premium üyelik satın almama rağmen hesabım free üyelik gözüküyor. Yardım lütfen
• 2016-12-17 9:40:10 PM
• 2016-12-25 12:23:18 AM
• SergioDavid
• Roadie
• 317 Views
• 1 replies
• 0 likes

Acount Name

So I signed up for an account a while ago and just barely started to let my brother sign in and use mine also. Now everytime I log in it says that I'm him and shows his picture. He now has his own account so he's of mine. Igot to change his picture t...

• monkeybaby1205
• Newbie
• So I signed up for an account a while ago and just barely started to let my brother sign in and use mine also. Now everytime I log in it says that I'm him and shows his picture. He now has his own ac...
• 2016-12-25 10:20:28 PM
• 2016-12-25 12:21:44 AM
• Astame
• Community Legend
• 262 Views
• 1 replies
• 0 likes

Superuser Contribution Can't get premium 3 months for 9.99 offer

I had Spotify Premium 3 months for 0.99 last summer and this new offer said that you can't get it if you've cancelled your subscription after 21.10. so i should be able to use this offer? When I try to get this new offer it says that my payment servi...

• amijuststupid
• Newbie
• I had Spotify Premium 3 months for 0.99 last summer and this new offer said that you can't get it if you've cancelled your subscription after 21.10. so i should be able to use this offer?  When ...
• 2016-12-17 7:02:13 PM
• 2016-12-25 12:20:35 AM
• SergioDavid
• Roadie
• 1048 Views
• 1 replies
• 0 likes

Superuser Contribution Account hacked

For the most part of this past week, my account was accessed by someone other than me. They were able to make changes from single plan to family plan, add playback devices, change usernames and passwords. After 20 emails back-and-forth with Spotify, ...

• sinatrafan
• Newbie
• For the most part of this past week, my account was accessed by someone other than me. They were able to make changes from single plan to family plan, add playback devices, change usernames and passw...
• 2016-12-17 3:22:01 PM
• 2016-12-25 12:17:11 AM
• SergioDavid
• Roadie
• 177 Views
• 1 replies
• 0 likes
• Account

Superuser Contribution cannot access my account

Hi The resst link is not being received. The next time I tried to send another link it said I am using Facebook credntials. I want to be able to log in on my smart TV with user name ans password which I don't know

• NadineNads
• Casual Listener
• Hi  The resst link is not being received. The next time I tried to send another link it said I am using Facebook credntials. I want to be able to log in on my smart TV with user name ans pass...
• 2016-12-17 11:30:27 AM
• 2016-12-25 12:06:06 AM
• SergioDavid
• Roadie
• 265 Views
• 1 replies
• 0 likes
• Login