Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
88769 Views
9 replies
2 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
758309 Views
18 replies
29 likes
I upgraded my account for premium but now i realized all of my playlists were on another acc how can i move these lists to my premium account and also i want to change my nickname on spotify
I upgraded my account for premium but now i realized all of my playlists were on another acc how can i move these lists to my premium account and also i want to change my nickname on spotify
Community Legend
244 Views
1 replies
0 likes
Hi! for some reason I get on MacOS Spotify Ads to sign up for 3 months Premium for 0.99 in some Nordic/Scandinavian language while living in Latvia with Language preference - English. Not very convincing, as I don't understand the language UPDATE: An...
Hi! for some reason I get on MacOS Spotify Ads to sign up for 3 months Premium for 0.99 in some Nordic/Scandinavian language while living in Latvia with Language preference - English. Not very c...
Not applicable
241 Views
1 replies
0 likes
Hi! Sorry if there'll be mistakes, english isn't my first language.I've bought today Premium for $0.99 for 3 months.It says "Your subscription will automatically renew on 2/23/17 and you'll be charged $9.99 + tax"What do I do if I don't want to pay a...
Hi! Sorry if there'll be mistakes, english isn't my first language. I've bought today Premium for $0.99 for 3 months. It says "Your subscription will automatically renew on 2/23/17 and you'll ...
Community Legend
278 Views
1 replies
0 likes
I've been paying for spotify premium for months now 9,99euro, always start of month,last premium payment been taken out of account beginning of november. all of a sudden i am charged 14,99 (probably spotify family or something) the 22th of november. ...
I've been paying for spotify premium for months now 9,99euro, always start of month, last premium payment been taken out of account beginning of november. all of a sudden i am charged 14,99 (probabl...
Community Legend
256 Views
1 replies
0 likes
Hemos pagado una cuenta premium para un plazo de un año, pero con un usuario que no era el que queríamos renovar. Se puede cancelar?? Cómo??
Hemos pagado una cuenta premium para un plazo de un año, pero con un usuario que no era el que queríamos renovar. Se puede cancelar?? Cómo??
Not applicable
301 Views
1 replies
0 likes
I am on a Globe Carriee and I want the premium promo 49 pesos for 3 months but I cant receive any pins I typed my number correctly how could I receive it?
I am on a Globe Carriee and I want the premium promo 49 pesos for 3 months but I cant receive any pins I typed my number correctly how could I receive it?
Newbie
474 Views
2 replies
0 likes
I used my card for the current on going promo ; the 3 months premium. It was charged but did not receive the premuium. There is no customer service as far as I can tell, so how to get it reimbursed?
I used my card for the current on going promo ; the 3 months premium. It was charged but did not receive the premuium. There is no customer service as far as I can tell, so how to get it reimbursed?
Community Legend
409 Views
1 replies
0 likes
Hello, I am trying to remove my facebook account from my spotify account to get a device login as i am having issues withc onnecting my spotify in SONOS because its a login through facebook. Although, when i go to create a new account, i cant use my ...
Hello, I am trying to remove my facebook account from my spotify account to get a device login as i am having issues withc onnecting my spotify in SONOS because its a login through facebook....
Casual Listener
364 Views
2 replies
0 likes
Mudei para o spotify premium desde ontem e ainda conta como free no app ios.Ja exclui 4 vezes e baixei novamente mas nao altera. E a msg sms de cobrança do cartão veio. fabiano@felixmultimarcas.com ou whats 11999948979
Mudei para o spotify premium desde ontem e ainda conta como free no app ios. Ja exclui 4 vezes e baixei novamente mas nao altera. E a msg sms de cobrança do cartão veio. fabiano@felixmultimarcas.com...
Spotify Legend
187 Views
1 replies
0 likes
My friend, she borrowed my phone to login her facebook account.. when i bought my spotify premium, I pressed the login by my facebook account .. I forgot it was her account! Now what should i do to change my spotify account back?!?!
My friend, she borrowed my phone to login her facebook account.. when i bought my spotify premium, I pressed the login by my facebook account .. I forgot it was her account! Now what should i do to c...
Community Legend
198 Views
1 replies
0 likes
We have now payed for spotify premium in 3 months, but it still says that we only have the free spotify....???...
We have now payed for spotify premium in 3 months, but it still says that we only have the free spotify....???...
Community Legend
364 Views
1 replies
0 likes
I received a mail, saying I could subscribe for 3 months Premium for 99 Cents. When I try to subscribe, it says I couldn't use this offer.
I received a mail, saying I could subscribe for 3 months Premium for 99 Cents. When I try to subscribe, it says I couldn't use this offer.
Newbie
327 Views
4 replies
0 likes
I changed my facebook password (don't know if this has anything to do with it) and now there is a problem logging in (says Facebook error try again, I've tried severeal times and it wont work). Do I have to get another normal account (far away from f...
I changed my facebook password (don't know if this has anything to do with it) and now there is a problem logging in (says Facebook error try again, I've tried severeal times and it wont work). Do I ...
Community Legend
225 Views
1 replies
0 likes
Hello this is importan, Im from Mexico.I need help beacuse I paid my subscription using the windows app, usually I just need to Log in, in the spotify app an then opens the browser with my account, but this time when I make the payment I realize that...
Hello this is importan, Im from Mexico. I need help beacuse I paid my subscription using the windows app, usually I just need to Log in, in the spotify app an then opens the browser with my account,...
Regular
244 Views
1 replies
0 likes
Community Legend
232 Views
1 replies
0 likes
I'm annoyed that I've not only spent time following all troubleshooting protocol for finding out if either of my accounts contacting Spotify but also tried to email only to get a bot email telling me to come here. I show no paid subscriptions but was...
I'm annoyed that I've not only spent time following all troubleshooting protocol for finding out if either of my accounts contacting Spotify but also tried to email only to get a bot email telling me...
Community Legend
199 Views
1 replies
0 likes
I cancelled my Premium subscripstion back in September. It is now November and I see that my bank account has been charged for both October and November. Why was my premium subscription not cancelled back in September when I requested it? and how do ...
I cancelled my Premium subscripstion back in September. It is now November and I see that my bank account has been charged for both October and November. Why was my premium subscription not cancelled...
Community Legend
364 Views
3 replies
0 likes
I had a premium account before and now that i want to change it to premium again but i dont know how to do it in the app from my iphone
I had a premium account before and now that i want to change it to premium again but i dont know how to do it in the app from my iphone
Spotify Star
4807 Views
1 replies
0 likes
