Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I have a prepaid Visa Giftcard, and purchased a subscription for my sister. I wanted to purchase a subscription for premium for myself, however it says "Looks like You've already purchased a similar offer". Is there anyway i can fix this issue?
Every single time i've tried paying for premium, Spotify takes the money off of my iTunes account and doesn't upgrade me to premium.
Why when I want to pay once by bank transfer and use actually offer I can't because they say that I have to pay 19.99 instead of 0.99
I paid twice for premium for 3 months (€0,99) with 2 accounts but it says that I can't upgrade since I have tried premium free for a month.Even if my accounts haven't upgraded it still took money from my bank account
Hello community!So I moved to Greece last July, and thus switched from paying with a Danish card to paying with a Greek one. I no longer have access to my Danish card so switching back is not an option.To my big regret I realised that I no longer hav...
Hi, i cannot change my country from the one i signed up with because I cannot log in (notification saying I cannot log in from a different country) - so just going in circles.Can someone change the country for me so that i can log in?
I have had 12 months free Spotify with Vodafone of which approx 10 months of this has been used. With Vodafone you can upgrade or change to a new tariff up to 3 months before the end of your contract. This I did yesterday. My new contract also includ...
I was charged for the Student Premium amount and not getting it... Please help...
How do I delete my profile? I want to make a new account, but I can't because i have used my email on the account that I have now.
Hey. I have been paying for spotify premium over 2 years. And it wont let me cancel my subscription. I have tried the last 3 months. i go in. Cancel my subscription. Waits 2-3 days and they still take my money... In the start i thought i did somethin...
Hi All!At my office we have several computers with individual Spotify accounts. If we want the same music streamed to several different devices, is that possible? Thanks for any input,Jörgen
I need access to one of my Spotify accounts but i forgot the password and i forgot the password to the email i used is there any way you can help?
O could not obtain the $0.99 subscription for 3 months. Why was my card still charged? If in any case I am not elegible, why did Spotify received the payment? How can I get reimbursed?
The wrong email address is linked to my account and one i havent used in years. i created my account recently and that email hasnt been assigned to my facebook in years. not sure how it even got there? dont want to post emails publicly in post either...
Hello, I signed up on an offer through Facebook ads and tried ordering the subscription for 149 NOK per month. Everything seemed fine at first, but somehow I ended up with a family subscription instead (which is the same price as Headspace + premium)...
A few years back, I tried to create an account for a magazine I was working for, Urban Plains. Somehow, that account ended up connected to my personal Facebook profile. Now when I log in with Facebook, it logs me into my profile, but the username and...
So i unsubscribed from spotify premium using the online website. I proceeded to remove all devices, and restarted the app on my phone like it said. Online it says none of my devices are on premium but when i pull up my account on my phone it says im ...
I made a new facebook and login was through facebook. I created a new facebook and i have the premuim, so i do i change it to my new facebook or email?
I have been trying to redownlowd the spotify player on the desktop at work, but when I go to log in with my Facebook, which I had used before, it keeps saying my password / username is incorrect. However when I try logging onto facebook with that sam...