Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
89054 Views
9 replies
2 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
759634 Views
18 replies
29 likes
Minha conta é premium e meu telefone está dizendo que não. Por favor, não me façam procurar uma resposta pronta. Da última vez,, não deu certo... Se alguém lê isso, responde. Minha conta é premium. Pago esta bosta em dia todo mês para não ter ajuda q...
Minha conta é premium e meu telefone está dizendo que não. Por favor, não me façam procurar uma resposta pronta. Da última vez,, não deu certo... Se alguém lê isso, responde. Minha conta é premium. P...
Spotify Legend
284 Views
1 replies
0 likes
I want to use my spotify account w/o facebook. I want to use my email address with same username. Is it possible? Btw, I don't have any subscription. Hope you could help me. Thanks.
I want to use my spotify account w/o facebook. I want to use my email address with same username. Is it possible? Btw, I don't have any subscription. Hope you could help me. Thanks.
Spotify Star
227 Views
1 replies
0 likes
Hey guys! Quick question. There is a promotion for 3 months for 99 cents which is great and I wanted to get premium anyways so this would be great for me. However, it says to pay 9.99 after, which is twice as much as the student account. Just wonderi...
Hey guys! Quick question. There is a promotion for 3 months for 99 cents which is great and I wanted to get premium anyways so this would be great for me. However, it says to pay 9.99 after, which is...
Spotify Star
480 Views
1 replies
0 likes
I subscribed with the 3 month test. I've used spotify only once. I just saw that I have been charged a Premium subscription two days ago. I canceled the subscription, but is there any way to recover that money?Thanks
I subscribed with the 3 month test. I've used spotify only once. I just saw that I have been charged a Premium subscription two days ago. I canceled the subscription, but is there any way to recover ...
Spotify Star
279 Views
1 replies
0 likes
Buenas tardes pague el plan Familiar y no ha pasado ni un mes y ya me estan cobrando de nuevo, porque?
Buenas tardes pague el plan Familiar y no ha pasado ni un mes y ya me estan cobrando de nuevo, porque?
Not applicable
262 Views
1 replies
0 likes
I´ve paid spotify premium 2 times but it won´t appear in my account, I paid with PayPal. Could someone help me?
I´ve paid spotify premium 2 times but it won´t appear in my account, I paid with PayPal. Could someone help me?
Community Legend
229 Views
1 replies
0 likes
Hi I cancelled my subscription on 10/09/16 and subscribed to a family plan. It turns out I am still being charged every month. How can I sort this out? Thanks
Hi I cancelled my subscription on 10/09/16 and subscribed to a family plan. It turns out I am still being charged every month. How can I sort this out? Thanks
Community Legend
228 Views
1 replies
0 likes
I ended my subscription for Spotify Premium and switched to Premium for Family. However, I was still charged with both subscriptions. Can the charges for Spotify premium be reversed?
I ended my subscription for Spotify Premium and switched to Premium for Family. However, I was still charged with both subscriptions. Can the charges for Spotify premium be reversed?
Community Legend
229 Views
1 replies
0 likes
Hello,I'm an American citizen currently endrolled in a Spanish university. Is there any way I can benefit from the Student discount? I tried going to the Spotify page from Spain but whenever I click on the Student Discount link, it takes me back to t...
Hello, I'm an American citizen currently endrolled in a Spanish university. Is there any way I can benefit from the Student discount? I tried going to the Spotify page from Spain but whenever I clic...
Not applicable
298 Views
1 replies
0 likes
Every time I log in I get a message about my account being transferred to Sweden at the end of the month.what is this all about??
Every time I log in I get a message about my account being transferred to Sweden at the end of the month.what is this all about??
Community Legend
261 Views
1 replies
0 likes
Me marca mi suscripcion gratis, Cuando hice El Pago y aun no ah Pasado el mes y se Cancelo de la nada mi suscripcion AYUDA !!
Me marca mi suscripcion gratis, Cuando hice El Pago y aun no ah Pasado el mes y se Cancelo de la nada mi suscripcion AYUDA !!
Newbie
370 Views
1 replies
0 likes
Community Legend
188 Views
1 replies
0 likes
Buenas noches, He visto esta semana que me han cobrado en vez de los 9,99 que cuesta el Premium, me han cobrado 14,99. No tengo ningun plan añadido de más ni nadie utiliza mi cuenta. Al entrar a mi cuenta me ponía que tenía contratado el Plan Familia...
Buenas noches, He visto esta semana que me han cobrado en vez de los 9,99 que cuesta el Premium, me han cobrado 14,99. No tengo ningun plan añadido de más ni nadie utiliza mi cuenta. Al entr...
Community Legend
1214 Views
5 replies
0 likes
Hello, please remove and delete my account of spotify, I will open another and I want to cancel this account. Created with my facebook account: fransjo@gmail.comperaverde@facebook.com Thanks.Francisco
Hello, please remove and delete my account of spotify, I will open another and I want to cancel this account. Created with my facebook account: fransjo@gmail.com peraverde@facebook...
Community Legend
454 Views
1 replies
0 likes
Que puedo hacer para saber por que se canelo mi cuenta familiar premium antes del termino del mes ??
Que puedo hacer para saber por que se canelo mi cuenta familiar premium antes del termino del mes ??
Not applicable
292 Views
1 replies
0 likes
Hello, so my problem is that I used a fake email to sign up, i then got logged out and can't get back in due to the fact that I forgot my password and now can't receive it because I used a fake email... any suggestions on how to get my password back?...
Hello, so my problem is that I used a fake email to sign up, i then got logged out and can't get back in due to the fact that I forgot my password and now can't receive it because I used a fake email...
Community Legend
343 Views
3 replies
0 likes
Hi,I bought this spotify account for my exboyfriend as a gift.The user name is his name. I want to change the user name as we broke up and I use and pay for the account. I cannot seem to find anywhere to tell me how to change my username
Hi, I bought this spotify account for my exboyfriend as a gift. The user name is his name. I want to change the user name as we broke up and I use and pay for the account. I cannot seem to find any...
Spotify Star
191 Views
1 replies
0 likes
I need to cancel payment for an account that belongs to my son. I dont know any account login or info. to cancel but my credit card is being billed. I dont want to have to cancel my card just to stop or close the spotify account. How can I do this?
I need to cancel payment for an account that belongs to my son. I dont know any account login or info. to cancel but my credit card is being billed. I dont want to have to cancel my card just to stop...
Newbie
3142 Views
2 replies
0 likes
