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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80429 Views

9 replies

2 likes

Account
Login
  • 80429 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

653891 Views

13 replies

4 likes

Account
  • 653891 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734366 Views

18 replies

29 likes

  • 734366 Views
  • 18 replies
  • 29 likes

wrong account keeps logging in.

I had logged into my friends account on my laptop, and after I logged out, it won't let me log in as me!I cannot access MY spotify on my laptop. it consistently logs into my friends account instead. We both log in via facebook, and she has changed he...

Newbie

I had logged into my friends account on my laptop, and after I logged out, it won't let me log in as me! I cannot access MY spotify on my laptop. it consistently logs into my friends account instead...

crematedman

Community Legend

642 Views

1 replies

0 likes

Account
Login
  • 642 Views
  • 1 replies
  • 0 likes

Disconect from fb now cant login

Hi I disconnected from facebook using my spotify desktop app. I originally joined spotify using a spotify account and not facebook. After having disconnected from facebook i can not longer log in to my account. I can't find a way to receive a new pas...

Newbie

Hi I disconnected from facebook using my spotify desktop app. I originally joined spotify using a spotify account and not facebook. After having disconnected from facebook i can not longer log in to ...

LordRollin

Community Legend

216 Views

1 replies

0 likes

  • 216 Views
  • 1 replies
  • 0 likes

3 months for $0.99 unfair

I just started the premium trial last week. I feel extremely ripped off now that I can't get in on the 3 month deal right now and there is no way to contact Spotify. This is not making me want to continue with this joke of a service.

Music Fan

I just started the premium trial last week.   I feel extremely ripped off now that I can't get in on the 3 month deal right now and there is no way to contact Spotify.   This is not mak...

user-removed

Not applicable

384 Views

3 replies

0 likes

  • 384 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Username & photo dont show on Mac app

Using latest MacOS and version of Spotify, I sign in with Facebook. My username shows as a number and I see a default profile pic. One potential issue that may be causing the profile pic not to display is that I have a video as my Facebook "profile p...

Casual Listener

Using latest MacOS and version of Spotify, I sign in with Facebook. My username shows as a number and I see a default profile pic. One potential issue that may be causing the profile pic not to displ...

Alejandro_C

Spotify Legend

315 Views

1 replies

0 likes

Account
Login
Other
  • 315 Views
  • 1 replies
  • 0 likes

Solved!! Extend student discount for one more year (Germany)

Hi community,my first year of student discount is almost over. I received an email from spotify today that I can extend the discount for another year. Clicking on the link in the email leads me to the website."Get premium" gets me to the options how ...

Casual Listener

Hi community, my first year of student discount is almost over. I received an email from spotify today that I can extend the discount for another year. Clicking on the link in the email leads me t...

noobstar177

Casual Listener

462 Views

2 replies

0 likes

Account
Premium
Subscription
  • 462 Views
  • 2 replies
  • 0 likes

Solved!! I paid but he's still free

I made a bid for Spotify for 3 months with a price of 0.99 tl, but it still says spotify free.

Newbie

I made a bid for Spotify for 3 months with a price of 0.99 tl, but it still says spotify free.

crematedman

Community Legend

294 Views

1 replies

0 likes

Premium
  • 294 Views
  • 1 replies
  • 0 likes

Solved!! Password help

So Spotify kicked me off today while I was listening to my music - asked me to relog in. Then told me my password was wrong. I reset the password and it's still telling me my password was wrong. So I did it again.. same thing. Any idea how I can fix ...

Newbie

So Spotify kicked me off today while I was listening to my music - asked me to relog in. Then told me my password was wrong. I reset the password and it's still telling me my password was wrong. So I...

user-removed

Not applicable

624 Views

5 replies

0 likes

Account
Login
Premium
  • 624 Views
  • 5 replies
  • 0 likes

Account Showing two names

Hi, I am using spotify for a blog i run, i had the account under the name but now it is showing my own name. I've disconnected if from Facebook but it still shows up as Me not the blog name when creating titles. any help would be great thanks

Newbie

Hi, I am using spotify for a blog i run, i had the account under the name but now it is showing my own name. I've disconnected if from Facebook but it still shows up as Me not the blog name when crea...

Maxim

Spotify Star

244 Views

1 replies

0 likes

  • 244 Views
  • 1 replies
  • 0 likes

Solved!! Spotify is not working

Hi, I am having problems with Spotify in my computer. I can log in, and see all my playlists, but i cannot listen any song (when i try to listen one, a blue message say that it is not possible to listen it). I also cannot search for any artist, song ...

Regular

Hi, I am having problems with Spotify in my computer. I can log in, and see all my playlists, but i cannot listen any song (when i try to listen one, a blue message say that it is not possible to lis...

crematedman

Community Legend

444 Views

2 replies

0 likes

Free
Other
  • 444 Views
  • 2 replies
  • 0 likes

Solved!! No longer a student, but still wants me to confirm my student discount

I'm no longer a student and haven't been receiving the student discount since my year ran out in august. Now I have a new card and am trying to update my details and they keep asking me to verify my student discount which I can't do because I'm no lo...

Casual Listener

I'm no longer a student and haven't been receiving the student discount since my year ran out in august.  Now I have a new card and am trying to update my details and they keep asking me to veri...

crematedman

Community Legend

390 Views

1 replies

0 likes

  • 390 Views
  • 1 replies
  • 0 likes

Solved!! Charged twice when I purchased student premium

Today, november 21. I purchased the student discount premium and they charged me twice...instead of one time....

Newbie

Today, november 21. I purchased the student discount premium and they charged me twice...instead of one time....

crematedman

Community Legend

213 Views

1 replies

0 likes

  • 213 Views
  • 1 replies
  • 0 likes

Solved!! Account with facebook account, cannot acces anymore

I used to login in to spofify with facebook (https://open.spotify.com/user/116969356). With this account i have a lot of playlist. Recently i have create a new account (iptingshing). As it is a new account i needed to migrate my playlists. I tought t...

Newbie

I used to login in to spofify with facebook (https://open.spotify.com/user/116969356). With this account i have a lot of playlist. Recently i have create a new account (iptingshing). As it is a new a...

crematedman

Community Legend

293 Views

1 replies

0 likes

Login
  • 293 Views
  • 1 replies
  • 0 likes

Solved!! NOT PAYING FOR MY BOYFRIENDS SPOTIFY!

My paypal was charged twice because my boyfriend signed up under me. I am not paying for his spotify premium because we are no longer together. There's no way to tell which accounts the paypal charges are linked to. The order number and receipt numbe...

Newbie

My paypal was charged twice because my boyfriend signed up under me. I am not paying for his spotify premium because we are no longer together. There's no way to tell which accounts the paypal charge...

crematedman

Community Legend

290 Views

1 replies

0 likes

Account
Other
Subscription
  • 290 Views
  • 1 replies
  • 0 likes

Solved!! student discount Austria?

Hey, is there a student discount for Austria? glgjo

Newbie

Hey,   is there a student discount for Austria?   glg jo

MattSuda

Spotify Star

727 Views

2 replies

0 likes

  • 727 Views
  • 2 replies
  • 0 likes

Superuser Contribution Le quiero dar de baja y no me da la opcion en subscripcion

Como hago para darme de baja me dice que yo tengo gratis pero me descuentan de mi cuenta .arosen50.ar@gmail.comGracias

Newbie

Como hago para darme de baja me dice que yo tengo gratis pero me descuentan de mi cuenta .arosen50.ar@gmail.com Gracias

user-removed

Not applicable

264 Views

1 replies

0 likes

Other
  • 264 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Xbox One app

Recently I have changed my password due to a broken phone. On the web it is no problem to log in, hence my apprearance here. But the app does not see to work on my Iphone or Ipad. Frustrated already renewed my password many times. Can someone help?

Newbie

Recently I have changed my password due to a broken phone. On the web it is no problem to log in, hence my apprearance here. But the app does not see to work on my Iphone or Ipad. Frustrated already ...

Alejandro_C

Spotify Legend

552 Views

1 replies

0 likes

Login
Premium
  • 552 Views
  • 1 replies
  • 0 likes

Solved!! Accidentally set up 2 accounts

I have been charged twice over the past 4 months, probablly longer than that. I realized I accidentally set up 2 accounts, one through my account and one through paypal. I logged out of one device to log onto another and used the email I thought I or...

Casual Listener

 I have been charged twice over the past 4 months, probablly longer than that. I realized I accidentally set up 2 accounts, one through my account and one through paypal. I logged out of one dev...

brandim74

Casual Listener

594 Views

2 replies

0 likes

Account
Premium
Subscription
  • 594 Views
  • 2 replies
  • 0 likes

ALREADY 16 DAYS ABROAD

PLS LET ME IN MY ACCOUNT TO UPGRADE TO PREMIUM AND CHANGE COUNTRY... I AM UNABLE TO LOG IN MANY THANKS

Newbie

PLS LET ME IN MY ACCOUNT TO UPGRADE TO PREMIUM AND CHANGE COUNTRY... I AM UNABLE TO LOG IN  MANY THANKS

crematedman

Community Legend

151 Views

1 replies

0 likes

Premium
  • 151 Views
  • 1 replies
  • 0 likes

Solved!! Student discount in France

Hello, I am working with ISIC (International Student Identity Card) in France. I would like to promote the Spotify Student Discount. Would you please get me in touch with someone from the Communication or Marketing that could help me ? Many thanksChe...

Casual Listener

Hello, I am working with ISIC (International Student Identity Card) in France. I would like to promote the Spotify Student Discount. Would you please get me in touch with someone from the Communicati...

MattSuda

Spotify Star

979 Views

3 replies

1 likes

Subscription
  • 979 Views
  • 3 replies
  • 1 likes