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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Moderator
75984 Views
28 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
93446 Views
9 replies
2 likes
I just filled in informaiton for a gift subscription for one year of premium Spotify as a Christmas gift for my son. But I wasn't charged, got no confirmation, no email, nothing at all that shows that this was processed or received. Any idea how this...
I just filled in informaiton for a gift subscription for one year of premium Spotify as a Christmas gift for my son. But I wasn't charged, got no confirmation, no email, nothing at all that shows tha...
Casual Listener
248 Views
1 replies
0 likes
This clearly says for 0.99 I can sign up for 3 months. So why was my card charged 9.99
This clearly says for 0.99 I can sign up for 3 months. So why was my card charged 9.99
Newbie
597 Views
6 replies
0 likes
Hello all, I subscribe to the digital pack of The Times newspaper, and with it, I receive a free Premium subscription to Spotify. I have now cancelled my newspaper subscription and it will end January 1st 2017. This also means that I will lose my Spo...
Hello all, I subscribe to the digital pack of The Times newspaper, and with it, I receive a free Premium subscription to Spotify. I have now cancelled my newspaper subscription and it will end Januar...
Spotify Star
200 Views
1 replies
0 likes
I want to use the username, which is currently used by my Facebook account, on a Spotify account. When deleting an account, it states you can't re-use that username again. Does this also happen when you delete a Facebook account, or can I safely dele...
I want to use the username, which is currently used by my Facebook account, on a Spotify account. When deleting an account, it states you can't re-use that username again. Does this also ha...
209 Views
0 replies
0 likes
Hi! I have a question regarding my account. In february, I´ll be changing my phonecompany. Telia, who I currently have, have Spotify as a service. When I change, I´m gonna have to start my own subscription to Spotify.Can I continue with my old userna...
Hi! I have a question regarding my account. In february, I´ll be changing my phonecompany. Telia, who I currently have, have Spotify as a service. When I change, I´m gonna have to start my o...
Spotify Star
416 Views
3 replies
0 likes
I am trying to gift the 3 months for $0.99 as a gift. When I go to the gift section, the deal is not there is there a way I can gift the deal? Thanks and happy holidays!! ~Nicole
I am trying to gift the 3 months for $0.99 as a gift. When I go to the gift section, the deal is not there 😞 is there a way I can gift the deal? Thanks and happy holidays!! ~Nicole
Newbie
416 Views
2 replies
0 likes
so i am the primary account holder and have added a family member to the account that has been telling me that they are getting advertisements on their phone. How can i stop this from happening. I pay for premium without commercials and ads. Please a...
so i am the primary account holder and have added a family member to the account that has been telling me that they are getting advertisements on their phone. How can i stop this from happening. I pa...
Spotify Star
250 Views
1 replies
0 likes
I signed up for the $.99 deal for my son but I didn't know he has an acct. already so I cancelled my subscription and tried with my son's acct. but my card got charged $10. So I cancelled it again. How can I get the deal and get the refund?
I signed up for the $.99 deal for my son but I didn't know he has an acct. already so I cancelled my subscription and tried with my son's acct. but my card got charged $10. So I cancelled it again. H...
Spotify Star
300 Views
1 replies
0 likes
My FB acct is blocked and this is the only way spotify login accepts me so how can i get a login using my own email and have a spotify acct even with the same email as my blocked email acct please ? You should be able to logi with your personal email...
My FB acct is blocked and this is the only way spotify login accepts me so how can i get a login using my own email and have a spotify acct even with the same email as my blocked email acct please ? ...
Spotify Star
259 Views
1 replies
0 likes
Hi, I just purchased a gift of a 12 month subscription, entered my card details and verified by visa password. The page kept loading and it never showed up that the transaction was complete nor did it give me a receipt. I logged out after a while as ...
Hi, I just purchased a gift of a 12 month subscription, entered my card details and verified by visa password. The page kept loading and it never showed up that the transaction was complete ...
Spotify Star
177 Views
1 replies
0 likes
Here is a great idea for Spotify Canada : Ask competent people to translate your advertising un French. What I received from Spotify in my mailbox is French from a 6 year-old. This is not proper communication and makes you look like amateurs.If you d...
Here is a great idea for Spotify Canada : Ask competent people to translate your advertising un French. What I received from Spotify in my mailbox is French from a 6 year-old. This is not proper comm...
235 Views
0 replies
0 likes
Hi!A few days ago while listening in the office, I noticed my account paused and then switched to another song, in someone elses computer... which I did not recognize. Thinking it may have been either my roomate or my parents maybe, I logged out of a...
Hi! A few days ago while listening in the office, I noticed my account paused and then switched to another song, in someone elses computer... which I did not recognize. Thinking it may have been eit...
Roadie
1216 Views
2 replies
1 likes
By creating an account, I accidentally did not provide spotify the total access to my facebook account. Now I am not able to find my facebook friends on Spotify and I am not able to use their playlistsHow can I change this?
By creating an account, I accidentally did not provide spotify the total access to my facebook account. Now I am not able to find my facebook friends on Spotify and I am not able to use their playlis...
Community Legend
228 Views
1 replies
0 likes
I have the premium trial (by the way Spotify, "trial" is a noun, not a verb), and went to check the price of Premium in case there was a discount when paying a year in advance. Every page I went to showed "Premium for Family" and "Premium for Student...
I have the premium trial (by the way Spotify, "trial" is a noun, not a verb), and went to check the price of Premium in case there was a discount when paying a year in advance. Every page I wen...
Community Legend
1719 Views
3 replies
0 likes
hi, is there any way i can pay premium with my smart or globe account? cause i want to change my payment methods to that but it says that my only options is either credit cards or paypal... my country is the philippines by the way. thanks
hi, is there any way i can pay premium with my smart or globe account? cause i want to change my payment methods to that but it says that my only options is either credit cards or paypal... my countr...
Community Legend
217 Views
1 replies
0 likes
As i mentioned in the topic i didn't get my email with this years statistics. Can i get it any way else?
As i mentioned in the topic i didn't get my email with this years statistics. Can i get it any way else?
Casual Listener
359 Views
2 replies
0 likes
Good morning, somebody had stolen my account.I can connect only from Facebook Connect but somebody change the mail and pass of my account and I can't connect with mail.Exist any way for recovery my account?Thanks for your help
Good morning, somebody had stolen my account. I can connect only from Facebook Connect but somebody change the mail and pass of my account and I can't connect with mail. Exist any way for recov...
Spotify Star
270 Views
1 replies
0 likes
I recently created a new account, and deactivated my premium subscription on my old account. When I went to enable premium on my new spotify account, I tried to use the same paypal account as I used for the old spotify account. Whenever I click "Agre...
I recently created a new account, and deactivated my premium subscription on my old account. When I went to enable premium on my new spotify account, I tried to use the same paypal account as I used ...
Newbie
684 Views
3 replies
0 likes
In Saturday I buyed Premium for 0,99 ct but my account is still " Free " .. what should I do ? (I Buyed it with PayPal)
In Saturday I buyed Premium for 0,99 ct but my account is still " Free " .. what should I do ? (I Buyed it with PayPal)
Community Legend
202 Views
1 replies
0 likes
My account was charged twice, once on the 15th and again on the 28th. Please assist as I CANNOT get a hold of a representative to assist me. Please help! I wonder if Apple customers has to deal with this type patronage.
My account was charged twice, once on the 15th and again on the 28th. Please assist as I CANNOT get a hold of a representative to assist me. Please help! I wonder if Apple customers has to deal with ...
Spotify Star
408 Views
5 replies
0 likes
