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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
81466 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
656395 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
737443 Views
18 replies
29 likes
solved
solved
Spotify Legend
177 Views
1 replies
0 likes
Como hago para darme de baja me dice que yo tengo gratis pero me descuentan de mi cuenta .arosen50.ar@gmail.comGracias
Como hago para darme de baja me dice que yo tengo gratis pero me descuentan de mi cuenta .arosen50.ar@gmail.com Gracias
Not applicable
264 Views
1 replies
0 likes
Recently I have changed my password due to a broken phone. On the web it is no problem to log in, hence my apprearance here. But the app does not see to work on my Iphone or Ipad. Frustrated already renewed my password many times. Can someone help?
Recently I have changed my password due to a broken phone. On the web it is no problem to log in, hence my apprearance here. But the app does not see to work on my Iphone or Ipad. Frustrated already ...
Spotify Legend
555 Views
1 replies
0 likes
I have been charged twice over the past 4 months, probablly longer than that. I realized I accidentally set up 2 accounts, one through my account and one through paypal. I logged out of one device to log onto another and used the email I thought I or...
I have been charged twice over the past 4 months, probablly longer than that. I realized I accidentally set up 2 accounts, one through my account and one through paypal. I logged out of one dev...
Casual Listener
595 Views
2 replies
0 likes
PLS LET ME IN MY ACCOUNT TO UPGRADE TO PREMIUM AND CHANGE COUNTRY... I AM UNABLE TO LOG IN MANY THANKS
PLS LET ME IN MY ACCOUNT TO UPGRADE TO PREMIUM AND CHANGE COUNTRY... I AM UNABLE TO LOG IN MANY THANKS
Community Legend
159 Views
1 replies
0 likes
Hello, I am working with ISIC (International Student Identity Card) in France. I would like to promote the Spotify Student Discount. Would you please get me in touch with someone from the Communication or Marketing that could help me ? Many thanksChe...
Hello, I am working with ISIC (International Student Identity Card) in France. I would like to promote the Spotify Student Discount. Would you please get me in touch with someone from the Communicati...
Spotify Star
982 Views
3 replies
1 likes
My account is Kvamsveien8 and im paying for premium every month but i only ger the free version help me?
My account is Kvamsveien8 and im paying for premium every month but i only ger the free version help me?
Community Legend
269 Views
1 replies
0 likes
Subscription is going on, Spotify says I have premium but still the "download switch" doesnt show up and I cant listen to anything offline. Happens in all my devices, and we are in the middle of a roadtrip, musicless Whats up?
Subscription is going on, Spotify says I have premium but still the "download switch" doesnt show up and I cant listen to anything offline. Happens in all my devices, and we are in the middle of a ro...
Newbie
222 Views
2 replies
0 likes
I recently moved to Japan and found that Spotify has finally arrived here! Unfortunately though, I cannot seem to add a new card from Japan as my primary payment method. I followed the process for changing your country on the support page, however wh...
I recently moved to Japan and found that Spotify has finally arrived here! Unfortunately though, I cannot seem to add a new card from Japan as my primary payment method. I followed the proce...
Community Legend
921 Views
1 replies
0 likes
Why do you have to pay to separate times and you are login as the same profile
Why do you have to pay to separate times and you are login as the same profile
Community Legend
253 Views
1 replies
0 likes
I have a Premium account. I haven't been able to access my playlist for a couple of months now. $10.00 a month have been taken out of my checking account and apparently you have no record of my premium account. My cell phone number is 860-490-6847. C...
I have a Premium account. I haven't been able to access my playlist for a couple of months now. $10.00 a month have been taken out of my checking account and apparently you have no record of my premi...
Community Legend
193 Views
1 replies
0 likes
Hi everyone, i just move out from Mexico to Germany, and my spotify accont still showing me the message that i am on vacation, i've already change the country in my settings and put my new phone number and still doesn't work. Can you help me.Regards....
Hi everyone, i just move out from Mexico to Germany, and my spotify accont still showing me the message that i am on vacation, i've already change the country in my settings and put my new phone numb...
Community Legend
308 Views
1 replies
0 likes
I have always had a premium subscription, paying 5GBPs a month, in July it just stopped without an email warning or anything, and now to reinstate I seem to have to pay double, i.e. 10GBP. How can I get back what I had?? Thanks
I have always had a premium subscription, paying 5GBPs a month, in July it just stopped without an email warning or anything, and now to reinstate I seem to have to pay double, i.e. 10GBP. How ...
Community Legend
249 Views
1 replies
0 likes
Hi,I'm experiencing some difficulties when I'm trying to redeem a family account slot. I receive an error message which states that I already have a spotify premium account from a third party, which is not true. The account is a spotify free account....
Hi, I'm experiencing some difficulties when I'm trying to redeem a family account slot. I receive an error message which states that I already have a spotify premium account from a third party,...
Community Legend
306 Views
1 replies
0 likes
Hi, I'm a premium user and I can't access Spotify Analytics on safari, chrome or mozilla. When trying to login it just says "Please enter a correct username and password. Note that both fields may be case-sensitive." I'm 101% sure I'm putting in the ...
Hi, I'm a premium user and I can't access Spotify Analytics on safari, chrome or mozilla. When trying to login it just says "Please enter a correct username and password. Note that both fiel...
Spotify Star
1596 Views
7 replies
1 likes
Hi,I've been abroad for two years and using Spotify premium there with a card from that country. Now I'm back in Norway and want to use free Spotify for a while. But when I try to log in it says that i can only use my account 14 days abroad. I'm not ...
Hi, I've been abroad for two years and using Spotify premium there with a card from that country. Now I'm back in Norway and want to use free Spotify for a while. But when I try to log in it says th...
Community Legend
306 Views
1 replies
0 likes
HelloSpotify still order payment on my paypal account although i unsubscribed !how can i stop this or to contact Spotify accounting services ?Olivier
Hello Spotify still order payment on my paypal account although i unsubscribed ! how can i stop this or to contact Spotify accounting services ? Olivier
Community Legend
300 Views
1 replies
0 likes
Hello Spotify, I have upgrade my account for 1 mounth via bank transfer. but still free account. my account name : Ikbal Mardhatillah. Transfer via Bank Mandiri, Amount : Rp.49990. Thanks
Hello Spotify, I have upgrade my account for 1 mounth via bank transfer. but still free account. my account name : Ikbal Mardhatillah. Transfer via Bank Mandiri, Amount : Rp.49990. &...
Community Legend
275 Views
1 replies
0 likes
I can´t login to my Spotify account even though I have the rigt login details (I have updated them). When I login it says that I am offline ( I have internet connection), and then it automatically logs me out. Please help.
I can´t login to my Spotify account even though I have the rigt login details (I have updated them). When I login it says that I am offline ( I have internet connection), and then it automatically lo...
Casual Listener
365 Views
2 replies
0 likes
This problem started this morning. Spotify wouldn't let me log in because it said that my country was not matched with my profile. I live in Indonesia I checked my profile and made sure it was Indonesia and saved it. However, this problem persists. I...
This problem started this morning. Spotify wouldn't let me log in because it said that my country was not matched with my profile. I live in Indonesia I checked my profile and made sure it w...
Community Legend
619 Views
1 replies
0 likes
