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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • Piotrek
  • Music Fan
  • 251772 Views
  • 450 replies
  • 29 likes
  • Account
    Free
  • 251772 Views
  • 450 replies
  • 29 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 12823 Views
  • 6 replies
  • 11 likes
  • Security
  • 12823 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • devel
  • Visitor
  • 527725 Views
  • 989 replies
  • 113 likes
  • Account
  • 527725 Views
  • 989 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 127794 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 127794 Views
  • 74 replies
  • 12 likes

Superuser Contribution Facebook account blocked, can't sign in in Spotify.

I don't know why but my Facebook account has been blocked and I cant sign in in Spotify. I have my Spotify account linked to Facebook and I'm a Premium User. I'm paying for the service and I'm unfortunately not able to enjoy it. Please, I really need...

  • Newbie
  • I don't know why but my Facebook account has been blocked and I cant sign in in Spotify. I have my Spotify account linked to Facebook and I'm a Premium User. I'm paying for the service and I'm unfort...
  • Kayleigh
  • Spotify Legend
  • 686 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 686 Views
  • 1 replies
  • 0 likes

How can I change the Discovery Weekly picture if I created my Spotify account using FB directly?

I already found on this message board a way to change the picture on the discover weekly playlist IF you can unlog and relog from facebook, it is unfortunatly not an option for me since I initially used Facebook to create my spotify account. Thank yo...

  • Regular
  •   I already found on this message board a way to change the picture on the discover weekly playlist IF you can unlog and relog from facebook, it is unfortunatly not an option for me since I ini...
  • d_krny
  • Newbie
  • 10530 Views
  • 32 replies
  • 0 likes
  • Account
  • 10530 Views
  • 32 replies
  • 0 likes

premium

I try to buy the 3 months premium offer for 1 euro but it was not succesfully because they say me I have already had a similar offer in the past. The strange thing is that spotify take from my bank account 1 euro even if they told me I can not have t...

  • Newbie
  • I try to buy the 3 months premium offer for 1 euro but it was not succesfully because they say me I have already had a similar offer in the past. The strange thing is that spotify take from my b...
  • Maxim
  • Spotify Star
  • 460 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 460 Views
  • 1 replies
  • 0 likes

Account KPN verkeerd gekoppeld

Gisteren heb ik mijn account verwijderd. Vanochtend nieuw account aangemaakt met KPN inlogcodes. Dit gaat niet goed. Als ik inlog krijg ik mijn oude account. En als ik op account klik staat het ineens op het account dat ik destijds met mijn ex had (o...

  • Newbie
  • Gisteren heb ik mijn account verwijderd. Vanochtend nieuw account aangemaakt met KPN inlogcodes. Dit gaat niet goed. Als ik inlog krijg ik mijn oude account. En als ik op account klik staat het ineen...
  • 401 Views
  • 0 replies
  • 0 likes
  • 401 Views
  • 0 replies
  • 0 likes

Changing the email delivery date on a gift subscription

I had entered a delivery date for a gift subscription that I now need to change.How can I have this changed before it's too late?!

  • Newbie
  • I had entered a delivery date for a gift subscription that I now need to change. How can I have this changed before it's too late?!
  • Maxim
  • Spotify Star
  • 382 Views
  • 1 replies
  • 0 likes
  • 382 Views
  • 1 replies
  • 0 likes

¿como solucionar problema de pago de spotify con tarjeta

Intento meter mi tarjeta y sale un mensaje donde no me permite pagar la subscribcion premium

  • Casual Listener
  • Intento meter mi tarjeta y sale un mensaje donde no me permite pagar la subscribcion premium
  • manimecker30
  • Roadie
  • 547 Views
  • 3 replies
  • 0 likes
  • 547 Views
  • 3 replies
  • 0 likes

Double account created after responding to 3month/0.99€ offer

Hi,Spotify kept sending me this 3 month / 0.99 € offer althoug I was already a paying premium member. Today I decided to take advantage of the offer but what it did, is that the payment went for another account (not mine/or it might have created a ne...

  • Newbie
  • Hi, Spotify kept sending me this 3 month / 0.99 € offer althoug I was already a paying premium member. Today I decided to take advantage of the offer but what it did, is that the payment went for ...
  • Maxim
  • Spotify Star
  • 243 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
  • 243 Views
  • 1 replies
  • 0 likes

Year in music email

Still havent gotten my email.

  • Newbie
  • Still havent gotten my email.
  • Maxim
  • Spotify Star
  • 260 Views
  • 1 replies
  • 0 likes
  • Account
  • 260 Views
  • 1 replies
  • 0 likes

I'm in a different country than my payment details.

I live in Mexico but my billing info is in the US, I just upgraded to family premium but I can't add anyone because it says the accounts must be in the same country (we all are in Mexico currently). Help please.

  • Newbie
  • I live in Mexico but my billing info is in the US, I just upgraded to family premium but I can't add anyone because it says the accounts must be in the same country (we all are in Mexico currently). ...
  • Maxim
  • Spotify Star
  • 206 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 206 Views
  • 1 replies
  • 0 likes

Recupero dati account

Buongiorno, ho un account premium ma non ricordo i dati di accesso. Come faccio a recuperare tutto? Help me! !

  • Casual Listener
  • Buongiorno, ho un account premium ma non ricordo i dati di accesso. Come faccio a recuperare tutto? Help me! !
  • 686 Views
  • 0 replies
  • 0 likes
  • Account
    Login
  • 686 Views
  • 0 replies
  • 0 likes

Separating from family plan

If I do a family plan, and my son wants to leave and start his own plan someday, can he keep his music?

  • Newbie
  • If I do a family plan, and my son wants to leave and start his own plan someday, can he keep his music?
  • Maxim
  • Spotify Star
  • 220 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 220 Views
  • 1 replies
  • 0 likes

Overcharged

Hello,I was overcharged for the month of December. I'm supposed to be on the studdent disscount deal where it's only $4.99/month and I got charged $9.99 randomly. Is there anyway I can get that money back? Because frankly, I'm a poor college student....

  • Visitor
  • Hello, I was overcharged for the month of December. I'm supposed to be on the studdent disscount deal where it's only $4.99/month and I got charged $9.99 randomly. Is there anyway I can get that mon...
  • Maxim
  • Spotify Star
  • 220 Views
  • 1 replies
  • 0 likes
  • 220 Views
  • 1 replies
  • 0 likes

Spotify not allowing me to do promotions

I recently made an account on spotify and I wanted to do the offer of the three months for $.99 but when I tried to do that, it said that I had already accepted an offer like this which is impossible since I just made the account. What should I do?

  • Casual Listener
  • I recently made an account on spotify and I wanted to do the offer of the three months for $.99 but when I tried to do that, it said that I had already accepted an offer like this which is impossible...
  • Maxim
  • Spotify Star
  • 387 Views
  • 3 replies
  • 0 likes
  • 387 Views
  • 3 replies
  • 0 likes

Can not log out of my Account on www.spotify.com/de/ in Firefox

Currently I am fighting with the Problem, that it is impossible for me to log out of my account in my Firefox webbrowser.I'm clicking on my username, click on log out and nothing happens, but a little sitereload.

  • Casual Listener
  • Currently I am fighting with the Problem, that it is impossible for me to log out of my account in my Firefox webbrowser. I'm clicking on my username,  click on log out and nothing happens, but...
  • 200 Views
  • 0 replies
  • 0 likes
  • Login
  • 200 Views
  • 0 replies
  • 0 likes

Solved!! Mi suscripción se canceló antes de los tres meses que pague

Me suscribí a Spotify con la promoción de 3 meses por nueve pesos y cancele la suscripción para que al final de los tres meses no se me siguiera cobrando cada mes, pero pasaron 5 días y la suscripción se canceló y me dice que estoy en Spotify free

  • Casual Listener
  • Me suscribí a Spotify con la promoción de 3 meses por nueve pesos y cancele la suscripción para que al final de los tres meses no se me siguiera cobrando cada mes, pero pasaron 5 días y la suscripció...
  • manimecker30
  • Roadie
  • 2038 Views
  • 3 replies
  • 0 likes
  • 2038 Views
  • 3 replies
  • 0 likes

Account Payment Charge Issue!

Spotify has been charging me twice a month for the last god knows how long... I need a freaking phone number to call to get someone to stop charging me twice!!!!! it happens every 5th and 29th. NEED this fixed ASAP!!!!!!!

  • Newbie
  • Spotify has been charging me twice a month for the last god knows how long... I need a freaking phone number to call to get someone to stop charging me twice!!!!! it happens every 5th and 29th. NEED ...
  • user-removed
  • Not applicable
  • 1301 Views
  • 3 replies
  • 1 likes
  • Linux
    Mac
    Web Player
    Windows
  • 1301 Views
  • 3 replies
  • 1 likes

Conta premium no email errado.

Efetuei assinatura da versão premium, porém ativou em uma conta com email fake . Não tenho a senha do email , nem a senha do spotify. Não estou conseguindo cancelar a assinatura, pois pede senha. Tenho os dados do pagamento (pin). Tem alguma forma de...

  • Newbie
  • Efetuei assinatura da versão premium, porém ativou em uma conta com email fake . Não tenho a senha do email , nem a senha do spotify. Não estou conseguindo cancelar a assinatura, pois pede senha. Ten...
  • 1044 Views
  • 0 replies
  • 2 likes
  • 1044 Views
  • 0 replies
  • 2 likes

Paying Subscribtion using phone credit (Im3 & Three) (Indonesia)

Hello I was wondering is the subscribtion channel via phone credit is no longer valid? I checked this afternoon and the option is still there but after a few hours it's suddenly no longer an option (Just the ATM & Credit Card option available)

  • Newbie
  • Hello I was wondering is the subscribtion channel via phone credit is no longer valid? I checked this afternoon and the option is still there but after a few hours it's suddenly no longer an option (...
  • sarsunday
  • Newbie
  • 244 Views
  • 1 replies
  • 0 likes
  • 244 Views
  • 1 replies
  • 0 likes

Lost all songs!

I am about to go on holiday in about 2 hours. I logged out of my account and back in to see if this would sync my songs to another phone. I have logged back in and BAM, all my playlist never existed. I have tried every account and password and its st...

  • Newbie
  • I am about to go on holiday in about 2 hours. I logged out of my account and back in to see if this would sync my songs to another phone. I have logged back in and BAM, all my playlist never existed....
  • 153 Views
  • 0 replies
  • 0 likes
  • Login
    Premium
  • 153 Views
  • 0 replies
  • 0 likes

"No support to make subscription"

When I try and upgrade to a family subscription I get the attached message. It's quite irritating, so does anyone know how to upgrade successfully? Thanks

  • Casual Listener
  • When I try and upgrade to a family subscription I get the attached message. It's quite irritating, so does anyone know how to upgrade successfully? Thanks
  • rosse1
  • Casual Listener
  • 259 Views
  • 2 replies
  • 0 likes
  • 259 Views
  • 2 replies
  • 0 likes