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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
83882 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
659988 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
741809 Views
18 replies
29 likes
I want to cancel my subscription but it says im on spotifys free service, yet my card was charged.
I want to cancel my subscription but it says im on spotifys free service, yet my card was charged.
Spotify Star
172 Views
1 replies
0 likes
I got a new credit card and forgot to put it in to the system so my premium was paused. I pay for two accounts: a student $4.99 and a regular premium account $10.00. When I went to update the student account it charged me $10.00 instead of $4.99. Now...
I got a new credit card and forgot to put it in to the system so my premium was paused. I pay for two accounts: a student $4.99 and a regular premium account $10.00. When I went to update the student...
Community Legend
304 Views
1 replies
0 likes
Tantôt j'ai essayer de me connecter sur mon macbook et puis Spotify disait comme quoi mon mot de passe n'est pas bon, j'ai au moins essayer mille fois de l'écrire et toujours rien je suis sûr que c'est le bon il est inscrit sur un de mes "post-it"......
Tantôt j'ai essayer de me connecter sur mon macbook et puis Spotify disait comme quoi mon mot de passe n'est pas bon, j'ai au moins essayer mille fois de l'écrire et toujours rien je suis sûr que c'e...
Spotify Legend
328 Views
1 replies
0 likes
So I have been trying to update my payment method, as I am now in Canada instead of Australia, and when attempting to put my Canadian card info in, I got a little pop-up asking if I would like to switch to Spotify Canada, so I do, then I try again an...
So I have been trying to update my payment method, as I am now in Canada instead of Australia, and when attempting to put my Canadian card info in, I got a little pop-up asking if I would like to swi...
Community Legend
425 Views
1 replies
0 likes
We have obtained the premium for family! When my partner would add to me did not work because I must contact the store or the mobile operator, etc! Then I opened a new free account via the Spotify website and I followed the instructions! But it gets ...
We have obtained the premium for family! When my partner would add to me did not work because I must contact the store or the mobile operator, etc! Then I opened a new free account via the Spotify we...
Casual Listener
282 Views
2 replies
0 likes
Hab mich mit den falschen Facebookkonto bei Spotify angemeldet und kann mich jetzt nicht neu anmelden weil ich bereits autorisiert bin. Ein Artikel auf der Hilfeseite sagt dass man auf Social bei den Einstellungen gehen soll und auf von Facebook tren...
Hab mich mit den falschen Facebookkonto bei Spotify angemeldet und kann mich jetzt nicht neu anmelden weil ich bereits autorisiert bin. Ein Artikel auf der Hilfeseite sagt dass man auf Social bei den...
Roadie
881 Views
3 replies
0 likes
Hi there...I recently bought a Sonos Connect... It works ok... But, only one thing is left... Sonos Connect can not be recognized or detected by any of my devices (laptop, ipad, android phone). I combined my Spotify account with Sonos and I can use S...
Hi there... I recently bought a Sonos Connect... It works ok... But, only one thing is left... Sonos Connect can not be recognized or detected by any of my devices (laptop, ipad, android phone). I c...
Regular
1449 Views
4 replies
0 likes
I really want premium but I will only be able to get this service through carrier billing. Is this billing option not available anymore?
I really want premium but I will only be able to get this service through carrier billing. Is this billing option not available anymore?
Community Legend
238 Views
1 replies
0 likes
I can't set A password on my devices. Every time I get An error Message when I set A new password kindly regards, Robert Lichtenberg
I can't set A password on my devices. Every time I get An error Message when I set A new password kindly regards, Robert Lichtenberg
Spotify Legend
229 Views
1 replies
0 likes
I have created a Spotify Family account and invites are sent to family members. They have all received the email with an invitation code, but all of them gets an error:"Sorry! You're already a member of this (or another) Family plan. Please click bel...
I have created a Spotify Family account and invites are sent to family members. They have all received the email with an invitation code, but all of them gets an error: "Sorry! You're already a memb...
Casual Listener
1071 Views
3 replies
0 likes
So i've used Spotify for quite some time now. Since yesterday around 11 last night, my music was refusing to play. I figured it was something wrong with the servers so I closed Spotify for the night. When I woke up this morning and tryed to play some...
So i've used Spotify for quite some time now. Since yesterday around 11 last night, my music was refusing to play. I figured it was something wrong with the servers so I closed Spotify for the night....
Community Legend
228 Views
1 replies
0 likes
I appear to be getting charged double every month from spotify? How can I fix this? I only have one account.
I appear to be getting charged double every month from spotify? How can I fix this? I only have one account.
Newbie
425 Views
1 replies
0 likes
hola , ayer me hice premium con mi tarjeta de credito y hoy vi el plan familiar y me cambie. lo que quiero saber es si me van a facturar el premium de ayer y el de hoy el familiar..
hola , ayer me hice premium con mi tarjeta de credito y hoy vi el plan familiar y me cambie. lo que quiero saber es si me van a facturar el premium de ayer y el de hoy el familiar..
Community Legend
244 Views
1 replies
0 likes
I also have not received an email explaining why the sudden switch. One minute I had premium, and the next there is an add. I have had spotify for 5 months and this has not happened yet. I just would like an explanation on why this is happening.
I also have not received an email explaining why the sudden switch. One minute I had premium, and the next there is an add. I have had spotify for 5 months and this has not happened yet. I just would...
Community Legend
249 Views
1 replies
0 likes
Hey,i was using my Premium Account for about 4-5 months and today i wanted to hear some music,but i can't find my Songs and playlists please help
Hey,i was using my Premium Account for about 4-5 months and today i wanted to hear some music,but i can't find my Songs and playlists 😞 please help
Community Legend
191 Views
1 replies
0 likes
I have a Denon AVR X3000 Receiver, that I connected to Spotify with no problem and have used it for a long time. Now, the Denon will not login to Spotify. I tried the Set Device Password - and I get an error that says "There was a problem setting you...
I have a Denon AVR X3000 Receiver, that I connected to Spotify with no problem and have used it for a long time. Now, the Denon will not login to Spotify. I tried the Set Device Password - and I get ...
469 Views
0 replies
0 likes
Olá, meu nome é Melissa, sou assinante do Spotify há muito tempo. Mudei de celular recentemente e qdo instalei o app aparece como se eu fosse usar pela primeira vez. Todas minhas playlists sumiram. como faço para recupera las? Pois estou pagando, e a...
Olá, meu nome é Melissa, sou assinante do Spotify há muito tempo. Mudei de celular recentemente e qdo instalei o app aparece como se eu fosse usar pela primeira vez. Todas minhas playlists sumiram. c...
Spotify Legend
250 Views
1 replies
0 likes
So, tried to set a device password, but when I try to make a new password I get an error saying that there was a problem setting my password. Can someone help me out? I wanna use spotify on my Squeezebox Boom, but my current account wont let me becau...
So, tried to set a device password, but when I try to make a new password I get an error saying that there was a problem setting my password. Can someone help me out? I wanna use spotify on my Squeez...
Spotify Legend
269 Views
1 replies
0 likes
This is happening to me as well. I keep getting the following message: Sorry! You're already a member of this (or another) Family plan. Please click below to switch to the account that you want to join to the Family plan. Can someone help? Thanks.
This is happening to me as well. I keep getting the following message: Sorry! You're already a member of this (or another) Family plan. Please click below to switch to the account that you...
Community Legend
468 Views
1 replies
0 likes
Please help me, I entered a wrong email address for a Family account, but the email i entered doesnt exist... I don't know what to do....
Please help me, I entered a wrong email address for a Family account, but the email i entered doesnt exist... I don't know what to do....
Community Legend
633 Views
1 replies
0 likes
