Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hello, Yesterday i paid for spotify premium with dotpay. Unfortunetly dotpay confirmation page hasn't been working for me. Site didn't confirm my payment and i didn't get email with recipt but the money was charged from my bank account. I had informa...
I am a premium user. I have a desktopn in my work room and a laptop in the living room. Ech one is connected to a Bluetooth speaker. Can I run Spotify (single premium subscription) on both desktop and laptop) or will I be disconnected in one (desktop...
I wanna start premium but i can't pay with ideal ? Why and how can i solve this ?
Fiz o pagamento atraves do cartao e ao inves de R$1,99 foi descontado 10 reais.gostaria de saber como procederja fiz o cancelamento do premium no sitee ja contestei a compra pelo cartaogostaria de uma resposta ja que nao existe nenhum sac ou meio de ...
Ich habe heute eine Spotify karte bekommen im Wert von 10 Euro.Nun ist meine Frage, ob ich damit das Angebot: 3 Monate für nur 10 Eurokaufen kann.Danke schonmal
Hello guys,I just bought a Spotify Premium card for 10 Euros.Do you guys know if i can buy the special offer (3 Months for 10 Euros)Sry... my english isnt very good
I was trying to get Spotify premium 3 months for 1 $ . but i had an issue called It appears that you're not eligible for this offer. does anybody know why am i having this?
Well, I was going to subscribe at 3 months for 99 cents but he tells me that the bank has had a bad day and those things, I have money in the bank and everything but he will not let me pay
Hallo zusammen, Ich habe ein Premium-Abonnement (9,99/mtl.). Vor ein paar Wochen wurde ich Teil eines Familienabos, das ich nicht verwalte. Dennoch wird meine Kreditkarte weiterhin für das erste Abo monatlich belastet. In den Einstellungen kann ich d...
Moring all, I have a question.i login to Spotify thought my facebook account, but i recently, tried to login on my smart tv to realize that my username is like 25 letters long with numbers.So the question is, is there a way to change my username do w...
I live in China on the mainland。 I bought a Chinese mobile phone （1+） Android， installed my VPN and now I'm trying to download Spotify in order to listen to and access my music but no dice。 It's driving me crazy！ What's the problem？ I figured my VPN ...
I wanted to buy 3 months for 0,99 but I got 1 month for 9,99. Anyone?
Hi there was just looking for some help. I have a premium account wth Spotify but when I try to connect to Facebook it signs me in then when I go back to Spotify it asks me to connect again. So I'll deleted the app off Facebook and logged out of my S...
Al querer iniciar sesión me arroja la leyenda "usuario o contraseña invalidos" tengi regustrada mi cuenta de Facebook, no había tenido ningun inconveniente hadta hace doa dias que no he podido acceder ni a la aplicación asi como a la página oficial d...
Not sure if I'm on the right place to create this topic, but here it goes.I simply just wanna avoid these country-targeted recommendations.I'm brazilian and everytime i open the app i have to face tons of suggestions with national songs. Even browsin...
Hola! Abrí mi cuenta de Spotify con un e-mail. Más tarde me hice una cuenta nueva de e-mail que es la que uso ahora para todo, conecté Spotify con Facebook (que va con la cuenta nueva de e-mail). Quiero cambiar la dirección de email antigua a la nuev...
I wanted to use the deal where you pay 9.99 for 3 months of premium, but when I tried to pay via iDeal I got charged 9.99 for 1 month only. Anyone knows what's up? Kind regards
I have been trying for about month to downgrade my account to the free version. Everytime I do it says sorry we are unable to process the request at this time but dont be sad you can can try again in a little while. I have tried several times, meanwh...
Hey! i got an offer about paying 9 swedish kr for 3 months of premium but they charged me 10 times the price and 99 s/kr was drown from my bank. What do i do????
I just recently upgraded to premium and I of course had to log onto the website and it accepted my username and password so when I logged back into my app after I had upgrade my entire playlists and songs were deleted and I'm not sure why? I did not ...