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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
294371 Views
529 replies
34 likes
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Casual Listener
542363 Views
990 replies
115 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
129808 Views
74 replies
12 likes
My mobile billing statement still shows the charge of the premium subcription fee after changing my subscription package from individual premium to part of family package in Sept 2016. Please assist on this and do let me know if you need my mobile bi...
My mobile billing statement still shows the charge of the premium subcription fee after changing my subscription package from individual premium to part of family package in Sept 2016. Please assist ...
Roadie
245 Views
1 replies
0 likes
I was charged 9.99 this month for Premium and in fact, when I opened my Spotify app my account was listed as Premium. I then logged in through the website to unsubscribe however I was listed there as a Free user. I then logged out of Spotify though t...
I was charged 9.99 this month for Premium and in fact, when I opened my Spotify app my account was listed as Premium. I then logged in through the website to unsubscribe however I was listed the...
Roadie
704 Views
1 replies
0 likes
any1 have idea how to cancel my premium from vodavone and start a family premium?
any1 have idea how to cancel my premium from vodavone and start a family premium?
Roadie
633 Views
1 replies
0 likes
I went to Europe and my Spotify still thinks I'm abroad. My premium account was changed to free for some reason while I was abroad so now I am locked out of my account. Please advise
I went to Europe and my Spotify still thinks I'm abroad. My premium account was changed to free for some reason while I was abroad so now I am locked out of my account. Please advise
Roadie
188 Views
1 replies
0 likes
I upgraded my Spotify account to a Family plan. When I send an invite to the account I want added we enter the code and it says "Unfortunately this Premium code does not seem to be valid. Try again or contact customer service". We've tried multiple t...
I upgraded my Spotify account to a Family plan. When I send an invite to the account I want added we enter the code and it says "Unfortunately this Premium code does not seem to be valid. Try again o...
Roadie
335 Views
1 replies
1 likes
From the time I made my account premium from student discount, i've been paying around $4.99 per month and then suddenly I was recently charged $10. I had to update my card, just to bring back my student discount back. Any reason why the price was bu...
From the time I made my account premium from student discount, i've been paying around $4.99 per month and then suddenly I was recently charged $10. I had to update my card, just to bring back my stu...
Roadie
299 Views
1 replies
0 likes
Je suis abonnée à Premium et j'essaie de télécharger un album et lorsque je pèse sur télécharger on me ramène toujours à la publicité de Spotify
Je suis abonnée à Premium et j'essaie de télécharger un album et lorsque je pèse sur télécharger on me ramène toujours à la publicité de Spotify
Roadie
264 Views
1 replies
0 likes
I used her redemption link/code, I plugged in my info & our address, and I went through all the other steps correctly as far as I know. It listed this account as the one activated for Premium. Yet, I've got nothing. My account still reads "Free". I'v...
I used her redemption link/code, I plugged in my info & our address, and I went through all the other steps correctly as far as I know. It listed this account as the one activated for Premi...
Roadie
184 Views
1 replies
0 likes
Hey Spotify Team, I wanted to invite a family member who lives with me in the same house to Spotify Family. After registering him with his email ID, he enters his personal data and is than asked to confirm that he has the same email adress like me (n...
Hey Spotify Team, I wanted to invite a family member who lives with me in the same house to Spotify Family. After registering him with his email ID, he enters his personal data and is than ask...
Roadie
261 Views
1 replies
0 likes
I have a premium account under my facebook signin paid via my sprint bill, but I deactivate facebook and have a regular user name sign in, how can i switch to my user name account and not lose my play list from the facebook signin
I have a premium account under my facebook signin paid via my sprint bill, but I deactivate facebook and have a regular user name sign in, how can i switch to my user name account and not lose my pla...
241 Views
0 replies
0 likes
I was added to Spotify Family account, but I keep getting error saying "We are unable to redeem code" I can't access anything. I was given a code but I just get that message.
I was added to Spotify Family account, but I keep getting error saying "We are unable to redeem code" I can't access anything. I was given a code but I just get that message.
185 Views
0 replies
0 likes
I pay for spotify premium every single month but my music won't even play when I'm offfline not to mention that I can't search for anything.
I pay for spotify premium every single month but my music won't even play when I'm offfline not to mention that I can't search for anything.
Not applicable
363 Views
4 replies
0 likes
Hi all, my paypal payment to Spotify family expired so was put onto free account again. Re-subscribed with updated payment details only to see all my family members have been removed. So I go to add them back in (total pain!) only to get a response t...
Hi all, my paypal payment to Spotify family expired so was put onto free account again. Re-subscribed with updated payment details only to see all my family members have been removed. ...
Casual Listener
393 Views
2 replies
0 likes
How do I cancel my cedit card linked to my 18 year olds spotify account as h is now working and moving out of home and I do not wish to continue paying
How do I cancel my cedit card linked to my 18 year olds spotify account as h is now working and moving out of home and I do not wish to continue paying
130 Views
0 replies
0 likes
I don't know my password or email but I only know The user name but I want to cancel Spotify because it's I just don't want it but I want to unsubscribeI rI don't know if you guys have a phone number or anything so I could talk to someone representat...
I don't know my password or email but I only know The user name but I want to cancel Spotify because it's I just don't want it but I want to unsubscribeI rI don't know if you guys have a phone number...
137 Views
0 replies
0 likes
Buenas Tardes:En mi extracto bancario veo Que Me Han cobrado Cuatro Veces el servicio y tomo La Oferta de Navidad Que cuesta $ 900, Como podria Solucionar Aquello, Pague el servicio para dos cuentas de Pero me cobraron Dos Veces en Ambas, y aparte go...
Buenas Tardes: En mi extracto bancario veo Que Me Han cobrado Cuatro Veces el servicio y tomo La Oferta de Navidad Que cuesta $ 900, Como podria Solucionar Aquello, Pague el servicio para dos cuenta...
131 Views
0 replies
0 likes
Estoy muy decepcionada con Spotify... ósea cobran anualmente 202 soles por estar conectados con música y aparte 5.90 dólares q me lo cargan a la tarjeta.... que graciosos.... pues yo no pienso pagar esos 5.90 dólares.
Estoy muy decepcionada con Spotify... ósea cobran anualmente 202 soles por estar conectados con música y aparte 5.90 dólares q me lo cargan a la tarjeta.... que graciosos.... pues yo no pienso pagar ...
Roadie
178 Views
1 replies
0 likes
I have attached a screenshot of my subscriptions/billing page. You will notice that there is no link there to "manage" my subscription! I am trying to cancel my free trial before I start getting charged for premium.
I have attached a screenshot of my subscriptions/billing page. You will notice that there is no link there to "manage" my subscription! I am trying to cancel my free trial before I start getting char...
Casual Listener
265 Views
2 replies
1 likes
My dad and I use the same premium account.We have different music tastes and don't know if it will undownload his songs from his phone if I take then off my kindle.I know there is an option to split the account but my kindle does not do that for some...
My dad and I use the same premium account. We have different music tastes and don't know if it will undownload his songs from his phone if I take then off my kindle. I know there is an option to sp...
Roadie
401 Views
1 replies
1 likes
8th december ipaid for 3 months promoción tu premium... from toda y my account is free and my play lists desapeared" in "Accounts and Subscriptions"cibo del pedido 1404486516019Fecha8 de diciembre de 2016Número de orden399389873784074Forma de pagoCar...
8th december i paid for 3 months promoción tu premium... from toda y my account is free and my play lists desapeared" in "Accounts and Subscriptions" cibo del pedido 1404486516019 Fecha 8 de d...
Casual Listener
158 Views
1 replies
0 likes
