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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Papusvagyok
  • Newbie
  • 354165 Views
  • 902 replies
  • 105 likes
  • Account
  • 354165 Views
  • 902 replies
  • 105 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1152860 Views
  • 119 replies
  • 110 likes
  • Account
  • 1152860 Views
  • 119 replies
  • 110 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 88495 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 88495 Views
  • 68 replies
  • 10 likes

Superuser Contribution Connect Spotify to a Device

I have my spotify connected to a couple of Excho devices along with my iPhone. One of the echo devices is in the lounge in my home (which is used by the family in general).If I'm out listening to spotify on my phone and someone at home uses the echo ...

  • Casual Listener
  • I have my spotify connected to a couple of Excho devices along with my iPhone. One of the echo devices is in the lounge in my home (which is used by the family in general). If I'm out listening to...
  • Alex
  • Spotify Legend
  • 315 Views
  • 3 replies
  • 1 likes
  • Account
    Premium
  • 315 Views
  • 3 replies
  • 1 likes

Superuser Contribution DISCOVERED FAKE STREAMING ARTISTS

Hi Spotify,I want to give you a tip, that I found many artists, which are doing STREAM FRAUD at a high level. They are doing this for years and where not detected yet. They fake streaming your service with a special method.I have made a playlist in s...

  • Casual Listener
  •   Hi Spotify, I want to give you a tip, that I found many artists, which are doing STREAM FRAUD at a high level. They are doing this for years and where not detected yet. They fake...
  • Novy
  • Moderator
  • 486 Views
  • 2 replies
  • 1 likes
  • Account
    Security
  • 486 Views
  • 2 replies
  • 1 likes

Forgot my password and my email password too

Hello! My problem is that I can not log in into my registered email address, and I forgot my Spotify account password, so I'm not receiving the email about password changing. What should I do? I know that I can just simply create a new accound, but i...

  • Casual Listener
  • Hello!   My problem is that I can not log in into my registered email address, and I forgot my Spotify account password, so I'm not receiving the email about password changing. What should I d...
  • AdamDam
  • Spotify Star
  • 492 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 492 Views
  • 3 replies
  • 0 likes

someone is using my account and changing my password isn't working

PlanPremiumCountryUSADeviceiphone 6s, macbook air My Question or Issue someone has been listening to stuff on my account, interrupting my songs. i tried logging out all devices and changing my password but they're still using it. in "my devices" they...

  • Newbie
  •   Plan Premium Country USA Device iphone 6s, macbook air     My Question or Issue   someone has been listening to stuff on my account, interrupting my songs. i tried lo...
  • AdamDam
  • Spotify Star
  • 345 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 345 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ödeme Yaptım ama premium gelmedi (Turkish)

Merhaba 06.09.2017 tarihinde premium aldım ancak herhangi bir premium gelmedi ilgilenirseniz sevinirim. hesabım

  • Newbie
  • Merhaba 06.09.2017 tarihinde premium aldım ancak herhangi bir premium gelmedi ilgilenirseniz sevinirim.  hesabım <snip - moderator edit>  
  • Eni
  • Moderator
  • 8237 Views
  • 2 replies
  • 0 likes
  • Free
    Premium
  • 8237 Views
  • 2 replies
  • 0 likes

Spotify took money for twice on me and i cant use my account as a premium

Hello i have a trouble about my account and premium payment. I bought Spotify Premium Duo membership in today and spotify took money for twice on me. My bank is send me a payment message but Spotify didin't send me mail about payment to my mail accou...

  • Newbie
  • Hello i have a trouble about my account and premium payment. I bought Spotify Premium Duo membership in today and spotify took money for twice on me. My bank is send me a payment message but Spotify ...
  • MauriceMV
  • Spotify Star
  • 394 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 394 Views
  • 1 replies
  • 0 likes

Superuser Contribution Display Name not Shown with Link

I do not like my real name (from Facebook) showing when I share playlist links with people in other social groups, so I found where I could change the 'Display Name' in Spotify. It only partially works. The display name shows on my literal profile, b...

MyrddinDerwydd_2-1614399964990.png MyrddinDerwydd_1-1614399907609.png
  • Regular
  • I do not like my real name (from Facebook) showing when I share playlist links with people in other social groups, so I found where I could change the 'Display Name' in Spotify. It only partially wor...
  • CarlosE
  • Moderator
  • 508 Views
  • 3 replies
  • 1 likes
  • Other
    Security
  • 508 Views
  • 3 replies
  • 1 likes

Can two artist accounts be merged together?

I released a single to Spotify under two artists as a collaboration. Upon uploading it posted it under my artist page like it's meant to but it created a duplicate artist account for my friend instead of uploading it under his artist page.Is it possi...

  • Newbie
  • I released a single to Spotify under two artists as a collaboration. Upon uploading it posted it under my artist page like it's meant to but it created a duplicate artist account for my friend instea...
  • AdamDam
  • Spotify Star
  • 2249 Views
  • 1 replies
  • 0 likes
  • Account
  • 2249 Views
  • 1 replies
  • 0 likes

Security and Customer Service

I was hacked recently and think that Spotify needs to personally, within the company, work on its security. The hack happened two-three days after I finally signed up for Premium.In addition I would have liked to delete the data from when the hacker ...

  • Visitor
  • I was hacked recently and think that Spotify needs to personally, within the company, work on its security.  The hack happened two-three days after I finally signed up for Premium. In addition ...
  • 214 Views
  • 0 replies
  • 0 likes
  • 214 Views
  • 0 replies
  • 0 likes

Superuser Contribution Web player (chrome) problem (virus/hack/crash)

I have this problem for like 1 month. When I open my Spotify it's playing some random Playlist opened in web player. In the image attached you can see how many web players are opened in my account. Tried closing all account access, without luky. I ju...

  • Casual Listener
  • I have this problem for like 1 month. When I open my Spotify it's playing some random Playlist opened in web player.    In the image attached you can see how many web players are opened i...
  • Jos3rrin_23
  • Visitor
  • 32713 Views
  • 6 replies
  • 0 likes
  • Account
    Login
  • 32713 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution Changing Country

PlanPremiumCountryAzerbaijanMy QuestionHello, I previously used Spotify premium in Portugal, and I currently live in Azerbaijan. As Spotify is available here I want to change the country from Portugal to Azerbaijan on Spotify. Although I changed it f...

  • Newbie
  • Plan Premium Country Azerbaijan My Question Hello, I previously used Spotify premium in Portugal, and I currently live in Azerbaijan. As Spotify is available here I want to change the country fr...
  • Eni
  • Moderator
  • 704 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 704 Views
  • 3 replies
  • 0 likes

country change and payment update failure

Hello, I have been facing issues updating my payment details. The credit card I have been using until now to pay my monthly subscription has been deactivated. Therefore I cannot pay it. I am registered with Spotify France, I have been using a French ...

  • Casual Listener
  • Hello,   I have been facing issues updating my payment details. The credit card I have been using until now to pay my monthly subscription has been deactivated. Therefore I cannot pay it. I am...
  • MattSuda
  • Spotify Star
  • 487 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 487 Views
  • 2 replies
  • 0 likes

can't change my country from usa to canada! HELP

Hello, I had signed up under usa a while ago when I was visiting a friend. Now that Spotify is in canada I want to use it, but it will not let me change the country. It is greyed out and does not let me select the country in the profie. I have follow...

  • Casual Listener
  • Hello,    I had signed up under usa a while ago when I was visiting a friend.  Now that Spotify is in canada I want to use it, but it will not let me change the country.  It i...
  • MattSuda
  • Spotify Star
  • 1447 Views
  • 6 replies
  • 0 likes
  • 1447 Views
  • 6 replies
  • 0 likes

Impossible to change my country settings

I am used to live in different countries and it wasn't a problem, I just needed to change the country in my profile account. Butsince 2-3 weeks now I can't do that anymore, I am stuck with France which is my home country and where I created my accoun...

Screen Shot 2016-03-01 at 12.07.09.png
  • Newbie
  • I am used to live in different countries and it wasn't a problem, I just needed to change the country in my profile account. Butsince 2-3 weeks now I can't do that anymore, I am stuck with Franc...
  • MattSuda
  • Spotify Star
  • 458 Views
  • 4 replies
  • 0 likes
  • 458 Views
  • 4 replies
  • 0 likes

Solved!! Spotify in Cambodia

Hi all,currently in Cambodia for 4 months, I can't log into my spotify account anymore since yesterday. It asks me to update my profile but I can't change the country. The only choice that I have is "France", my home country. Any solution? I have a f...

  • Newbie
  • Hi all, currently in Cambodia for 4 months, I can't log into my spotify account anymore since yesterday. It asks me to update my profile but I can't change the country. The only choice that I have i...
  • MattSuda
  • Spotify Star
  • 11538 Views
  • 2 replies
  • 1 likes
  • 11538 Views
  • 2 replies
  • 1 likes

Inactive account

Hi all, My premium account is blocked due to missing the payment since then I'm not able to login anymore. The option 'Forgot my password' didn't work, unfortunately. Somehow I never receive the e-mail (already checked the spam folder). Are there peo...

  • Newbie
  • Hi all,    My premium account is blocked due to missing the payment since then I'm not able to login anymore. The option 'Forgot my password' didn't work, unfortunately. Somehow I never r...
  • MattSuda
  • Spotify Star
  • 281 Views
  • 1 replies
  • 0 likes
  • 281 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify shows the firewall block the app

PlanFreeCountry TaiwanDeviceAcer Predator 700Operating SystemWindow 10 My Question or Issue Recently the app Spotify in my computer shows your Spotify is been blocked by the firewall, please update the firewall or allowed the app through the firewall...

  • Casual Listener
  •   Plan Free Country  Taiwan Device Acer Predator 700 Operating System Window 10    My Question or Issue  Recently the app Spotify in my computer shows your Sp...
  • MattSuda
  • Spotify Star
  • 2257 Views
  • 11 replies
  • 0 likes
  • 2257 Views
  • 11 replies
  • 0 likes

Solved!! Can't access Premium account in Nepal

I have Spotify Premium with a US account and a bunch of offline content saved on my iPhone and iPad. I've been in Nepal for a month (with regular wifi) and on the app on both devices has logged me out and won't let me access my account. The error mes...

  • Casual Listener
  • I have Spotify Premium with a US account and a bunch of offline content saved on my iPhone and iPad. I've been in Nepal for a month (with regular wifi) and on the app on both devices has logged me ou...
  • MattSuda
  • Spotify Star
  • 2374 Views
  • 5 replies
  • 1 likes
  • 2374 Views
  • 5 replies
  • 1 likes

Superuser Contribution Offline music re-downloads every time I start Spotify.

I am origionally from the Netherlands. I've had spotify since 2011. I decided to move to Suriname (South-America) in 2017. Spotify worked fine here for the past two years. In the meantime I upgraded from Premium to Premium Family, everything still wo...

  • Visitor
  • I am origionally from the Netherlands. I've had spotify since 2011. I decided to move to Suriname (South-America) in 2017. Spotify worked fine here for the past two years.  In the meantime I upg...
  • MattSuda
  • Spotify Star
  • 409 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Premium
  • 409 Views
  • 3 replies
  • 0 likes

Solved!! Can't use spotify

Hi, I live in Suriname(country in South-America) and I want to use spotify but my country is not listed in the available countries. Can you do something about that?

  • Newbie
  • Hi, I live in Suriname(country in South-America) and I want to use spotify but my country is not listed in the available countries. Can you do something about that?
  • MattSuda
  • Spotify Star
  • 641 Views
  • 2 replies
  • 0 likes
  • Other
  • 641 Views
  • 2 replies
  • 0 likes