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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • exospersonaldog
  • Casual Listener
  • 257230 Views
  • 477 replies
  • 30 likes
  • Account
    Free
  • 257230 Views
  • 477 replies
  • 30 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 12902 Views
  • 6 replies
  • 11 likes
  • Security
  • 12902 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • devel
  • Visitor
  • 528356 Views
  • 989 replies
  • 113 likes
  • Account
  • 528356 Views
  • 989 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 127875 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 127875 Views
  • 74 replies
  • 12 likes

Superuser Contribution Spotify does not accept the same address for both members in a duo

I have Spotify Duo and would like to register my wife as second person. But when I enter the same address like it is in my profile, Spotify says we should have the same addresse. How can i sove the issue?

  • Visitor
  • I have Spotify Duo and would like to register my wife as second person. But when I enter the same address like it is in my profile, Spotify says we should have the same addresse. How can i sove the i...
  • Vasil
  • Moderator
  • 334 Views
  • 1 replies
  • 0 likes
  • 334 Views
  • 1 replies
  • 0 likes

Superuser Contribution he perdido mi clave y no tengo acceso al correo

he perdido mi clave para entrar al spotify y ya no tengo acceso al correo con la que he creado mi cuenta. Plan PremiumCountry SPAIN Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Qu...

  • Visitor
  • he perdido mi clave para entrar al spotify y ya no tengo acceso al correo con la que he creado mi cuenta.   Plan Premium Country SPAIN   Device (iPhone 8, Samsung Galaxy 9, Macbo...
  • Lyubka
  • Moderator
  • 392 Views
  • 1 replies
  • 0 likes
  • Account
  • 392 Views
  • 1 replies
  • 0 likes

Superuser Contribution RECUPERAR CUENTA DE ARTISTA

Hola!Hace 1 año sali de un sello discografico que hacia la distribucion de mis canciones en todas las plataformas, y posteriormente en la de SPOTIFY, al salir del sello los dueños de la disquera no quisieron darme mis plataformas, por lo que quisiera...

  • Newbie
  • Hola! Hace 1 año sali de un sello discografico que hacia la distribucion de mis canciones en todas las plataformas, y posteriormente en la de SPOTIFY, al salir del sello los dueños de la disquera no...
  • Alejandro2023
  • Casual Listener
  • 5021 Views
  • 3 replies
  • 1 likes
  • Account
  • 5021 Views
  • 3 replies
  • 1 likes

Superuser Contribution El pago de mi servicio premium, de pronto se asoció a otro mail

Es decir estoy pagando el servicio premium a otra persona, estos datos me fueron proporcionados en ayuda al cliente por la asesora Ana, quien me informó que anulaba el pago, pero justo se cortó la comunicación y no puedo reestablecer contacto en ning...

  • Visitor
  • Es decir estoy pagando el servicio premium a otra persona, estos datos me fueron proporcionados en ayuda al cliente por la asesora Ana, quien me informó que anulaba el pago, pero justo se cortó la co...
  • Joan
  • Moderator
  • 274 Views
  • 1 replies
  • 0 likes
  • 274 Views
  • 1 replies
  • 0 likes

How to change your Display Name on Spotify?

I've been using Spotify for quite some time, but now I want to change my user name. I've tried some options to change my username, but I'm successful. Someone can help me with this process.

  • Newbie
  • I've been using Spotify for quite some time, but now I want to change my user name. I've tried some options to change my username, but I'm successful. Someone can help me with this process.
  • Jose_M
  • Spotify Star
  • 324 Views
  • 1 replies
  • 0 likes
  • 324 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cuento con plan Premium pero mis descargas no funcionan

Tengo una cuenta en plan Premium, única sesion sin más dispositivos conectados. Al momento de querer decargar mis playlist simplemente no sucede nada

  • Visitor
  • Tengo una cuenta en plan Premium, única sesion sin más dispositivos conectados. Al momento de querer decargar mis playlist simplemente no sucede nada
  • Joan
  • Moderator
  • 275 Views
  • 1 replies
  • 0 likes
  • 275 Views
  • 1 replies
  • 0 likes

I have a duo account for me and my child that does not work

I have a duo account for me and my child but it seems that he still has a free account/version of Spotify though I used a link to invite him.Payment went through without any complications and my account upgraded to premium.

  • Visitor
  • I have a duo account for me and my child but it seems that he still has a free account/version of Spotify though I used a link to invite him. Payment went through without any complications and my ac...
  • Maxim
  • Spotify Star
  • 308 Views
  • 1 replies
  • 0 likes
  • 308 Views
  • 1 replies
  • 0 likes

Superuser Contribution can't get reset password email.

I can't log into my Spotify for artist account or my normal Spotify. I tried resetting my password, but it won't send the email despite what it says. it's not in my junk folder or any other folder and I am 1000% sure I am using the right email. I am ...

  • Visitor
  • I can't log into my Spotify for artist account or my normal Spotify. I tried resetting my password, but it won't send the email despite what it says. it's not in my junk folder or any other folder an...
  • Lyubka
  • Moderator
  • 623 Views
  • 1 replies
  • 1 likes
  • 623 Views
  • 1 replies
  • 1 likes

Superuser Contribution i am the artist, why do i have to claim my own songs

I AM THE ARTIST PETER ANTHONY ROBINSON I HAVE A NUMBER AS A MEMBER NOT MY ARTST NAME SO I HAVE TO LOOK FROR MY OWN SONGS. I HAVE TRIED TO CLAIM AN ARTIST BUT I AM THE ARTIS SPOTIFY HAS MESSED EVERYTHING UP WITH MY ACCOUNT

  • Visitor
  • I AM THE ARTIST PETER ANTHONY ROBINSON I HAVE A NUMBER AS A MEMBER NOT MY ARTST NAME SO I HAVE TO LOOK FROR MY OWN SONGS. I HAVE TRIED TO CLAIM AN ARTIST BUT I AM THE ARTIS SPOTIFY HAS MESSED EVERYTH...
  • Lyubka
  • Moderator
  • 177 Views
  • 1 replies
  • 0 likes
  • 177 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unblock User

Hi, I am currently trying to unblock somebody on spotify. However when I search for this user I am getting "Couldn't find that page" message. Hence, I cannot press the 3 dots on their account to unblock them. I know the username for the person I am t...

  • Casual Listener
  • Hi,   I am currently trying to unblock somebody on spotify. However when I search for this user I am getting "Couldn't find that page" message. Hence, I cannot press the 3 dots on their accoun...
  • Vasil
  • Moderator
  • 471 Views
  • 1 replies
  • 0 likes
  • Account
  • 471 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium Valentine's Day gift codes 2023

I opened Spotify app a few days ago and got a pop up message inviting me to share a link with 2 friends for a Premium trial. I opened the link and saved the URL but now I cannot access it and don't see the offer anywhere.

  • Newbie
  • I opened Spotify app a few days ago and got a pop up message inviting me to share a link with 2 friends for a Premium trial. I opened the link and saved the URL but now I cannot access it and don't s...
  • Eni
  • Moderator
  • 11144 Views
  • 11 replies
  • 2 likes
  • 11144 Views
  • 11 replies
  • 2 likes

Can u help me?

Hi, I accidentally write the same nickname as my password, can u fix this

  • Visitor
  • Hi, I accidentally write the same nickname as my password, can u fix this
  • kaworu_bloodpaw
  • Roadie
  • 248 Views
  • 1 replies
  • 0 likes
  • 248 Views
  • 1 replies
  • 0 likes

Can't find my profile in search button

When typing my profile's name in the Search Button nothing appears to me (only playlists, music, etc but not my Profile). I've read somewhere I need to link my Facebook account (the company's facebook in the case) in order to make it appear, is that ...

  • Visitor
  • When typing my profile's name in the Search Button nothing appears to me (only playlists, music, etc but not my Profile). I've read somewhere I need to link my Facebook account (the company's faceboo...
  • kaworu_bloodpaw
  • Roadie
  • 286 Views
  • 1 replies
  • 0 likes
  • 286 Views
  • 1 replies
  • 0 likes

Superuser Contribution INDIVIDUAL PREMIUM WRONG USER

My husband and I have two separate premium accounts. When I log in mine I see his email address in the top right corner but my profile is correct!We also keep disconnect our own session as if we where still on our old family account...Need help

  • Visitor
  • My husband and I have two separate premium accounts. When I log in mine I see his email address in the top right corner but my profile is correct! We also keep disconnect our own session as if we w...
  • Joan
  • Moderator
  • 187 Views
  • 1 replies
  • 0 likes
  • 187 Views
  • 1 replies
  • 0 likes

Forgot my password and the Email account I had on Spotify has been deleted

I used a school email when I created my account and last year it was deleted since I finished. Now I’ve forgotten my password and don’t know how to change it since I can’t log into that email account.

  • Visitor
  • I used a school email when I created my account and last year it was deleted since I finished. Now I’ve forgotten my password and don’t know how to change it since I can’t log into that email account.
  • kaworu_bloodpaw
  • Roadie
  • 301 Views
  • 1 replies
  • 0 likes
  • 301 Views
  • 1 replies
  • 0 likes

I don't remember my password and I got rid of the email.

I want to log into another device however, I have no idea what the password is. The email I put in the account is currently not accessible as I removed that email from my main device. So, that email address cannot be seen anywhere. Hence, I can't cha...

  • Visitor
  • I want to log into another device however, I have no idea what the password is. The email I put in the account is currently not accessible as I removed that email from my main device. So, that email ...
  • kaworu_bloodpaw
  • Roadie
  • 171 Views
  • 1 replies
  • 0 likes
  • 171 Views
  • 1 replies
  • 0 likes