Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
PlanPremium Family / Premium PersonalCountryNew ZealandDevice(iPhone X, PC, iPad, Android phone)Operating System(iOS 10, Android , Windows 10.) My Question or IssueTrying to get family premium. Accidentally set it up on wrong account. Immediately can...
I just upgraded my account to the Family plan and I sent an invite to my husband. He decided to delete his old account (he hated the name) and make a fresh one. When he follows the link in the invitation email it says to sign up with Spotify. Well wh...
PlanFreeCountryukDeviceGalaxy s10, 2013 Mac laptopOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi guysToday i noticed that whenever i tried to play any of my spotify songs i kept getting reverted to a song ive never hea...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
PlanPremium CountryGermany Operating SystemAndroid, Windows 8.1, Windows 10 My Question or IssueOn my mobile device (Android) everything works fine.At home I also use the webplayer on Windows 8.1. Works great.But on my second pc (Windows 10, Firefox)...
PlanFree/PremiumCountry Operating SystemWindows 10 My Question or IssueMy Daughter is trying to log in on her laptop but can't remember her password, she has a Seperate account as part of our family membership and is already logged in on her phone. W...
I have a premium Account.I cannot connect on the Ios App even though i'm using the right email and password.I've done the password resset process. Still not working. Tks for the help.
PlanPremiumCountryNerherlandsDevice(Samsung Galaxy 8,Operating SystemAndroid My Question or IssueWANT MY SPOTIFY PREMIUM ACC CONNECTED TO MY ACCOUNT AND IT SAYS THE WHOLETIME ITS CONNECTED TO ANOTHER ACCOUNT BUT I AND THE SERVICE EMPLOYESS OF PLAYSTA...
I kept getting emails saying that there were weird logins from mySpotify. It is connected to my Facebook login and I have changed thepassword twice, but I am still getting the emails. Apparently, therehave been logins in Germany, Australia, other pla...
Plan... paying for premium but say i am on free plannz Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) iphone 11pro maxOperating System(iOS 10, Android Oreo, Windows 10,etc.) i have a new phone i downloaded the spotify app logged in using m...
PlanPremium (Family)CountryFrabceDeviceXiaomi Redmi 8TOperating SystemMi 1.something i guess My Question or IssueSometimes (actually it happens very often) i'm listening to music on spotify and the music just switches to another by itself. It only ha...
Plan Free Country United States Device (iPhone 7, Samsung Galaxy J7, MacBook Air) My Question or Issue I keep receiving numerous emails that say somebody has logged into my account, with links to reset my password. Most say logged in from United Stat...
PlanPremium CountryAustraliaDevicePC, iPhone 6sOperating SystemWindows 10, IOS 11 My Question or IssueI've connected facebook to spotify but my facebook name isn't replacing my display name, only the profile picture has been replaced.
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Mac late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueIk heb studenten korting aangevraagd en gekregen met een nieuw account. Als ik me aanmeld zegt die ec...
Hello,I saw that there was an offer to have a google home mini with a spotify subscription in the US. Do you know if this offer will be available in France?Thank you
Premium to Family PremiumUSA DeviceMacbook Air 2018 and iPhone 8 When I accept the Premium Family invitation and enter my address, after confirming my address this error shows up. I tried different browsers, incognito mode and resending the link but ...
PlanPremiumCountryPolandDeviceDesktopsOperating SystemWin10 My Question or IssueOn the course of previous year (and very recently as well, which triggered me to write this here) I've been seeing signs of my account being compromised. Namely music app...
I have a Family Plan. I want to create a separate profile for my website in order to make public playlists for my readers. I couldn't figure it out, so I went ahead and made one under a free account with a different email address. But I would love to...
I got it for christmas. It's activated. When I put in my info it just doesn't work. Any of the spotify help topics aren't helping me figure out what went wrong. The pin I put in is correct. Is there a way to contact spotify directly?
my name is juanita herbert i cant get all my song back from my recover list my dauther have the sam name like me the account got mix up her name is juanita herbert my account *snip* i went to no how cani fix this
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