Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hello on Mobile I am trying to connect my spotify account to facebook however when I go to the social options in settings the option to link is not there. And if the account is already linked is there anyway I can check which facebook account it is l...
I have a premium account in Spotify. For some reason i got logged out in my mobile app. Whereas the desktop app is still working, I tried multiple time to log into my mobile app, getting an Error, saying that the combination of email address and pass...
PlanFreeCountry USAOperating SystemWindows 10 My Question or IssueI need to re-send a verification email for my Spotify account (Not my Spotify community account- I know how to do that), and I'm unable to find any way to do that.
PlanPremiumCountryUKDeviceP30 proOperating SystemAndroid My Question or IssueI literally just got cut off with an adviser! I was told I can't switch Facebook accounts, it cannot be done. However the adviser was going to migrate everything he could fr...
I made this account because I couldn't log into my normal account. On my normal account, I have Spotify premium but it won't let me log back in. I put my email in the login box. It says that my email I did not have any Spotify accounts connected. I c...
I wanted to change the username on my account, but I can't do that so I've had to set up a new account. I have a bunch of playlists on my old account and want to transfer them to the new account. I've tried to create duplicates using methods previous...
PlanFreeCountryBrazilDeviceSamsung and PCOperating SystemAndroid and Windows 10 My Question or IssueSo I accidentally log off from my account on PC and I couldn't log in again, maybe it's because I deleted my Facebook account that I created my Spotif...
Plan:Premium DuoCountryRegistered as South Africa but I live in Vietnam I am trying to invite my partner who moved in with me to my Duo account. When he enters our home address, it gives an error message saying he is trying to sign in from another co...
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFreeCountryUKOperatingSystemiOS 10 on iPhone 7 and Windows 10 on PC My Question or Issuei got logged out of my spotify account o...
PlanFamilyCountrySwedenMy Question or IssueI have a family plan and some time ago I added an account for my kids to share on their Ipad. I recently found out that you have a Kids app and account type, can I convert the account to a kids account?
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Tengo un problema y es que ya llevo varios días que mi cuenta aparece con solo números y letras. Estoy registrada con facebook y he probado a cerrar sesión y a volver a entrar pero nada se soluciona y ya he mirada todo lo referido a datos y todo pero...
I have a personal email domain, e.g. @domain.com, so email sent to (anything)@domain.com gets delivered to me. Over the last 3 days I've had more than 50 emails sent to (random number)@domain.com from Spotify asking me to authenticate my email addres...
Hi, My partner and I live in the same household and are wanting to merge our 2 premium accounts into one premium duo account, but we want to make sure that we both keep all our playlists and recommendations from our individual accounts. Is it possibl...
My billing date is 1st every mth. I would like to change to premium duo but how should I keep the same billing date? Any tips or recommendations to start my new plan?
I have registered my count couple days ago in Japan. When I try to upgrade to premium, they wont let me due to my country setting is different from my bank info (US). I try to change my location to USA, but they never give me that option. Please advi...
PlanPremiumCountryUSADeviceiPhone 11Operating System My Question or IssueI'm an incoming freshman in college and would like to switch my plan to the student premium one. I believe it isn't matching me with my school due to my birth date being off by ...
Device(iPhone 8 plus)Operating System(iOS 10) Im having trouble remembering my other account that has Premium in it I’ve tried login in but can’t remember none of the info. This happened when my phone broke but before that I had my premium account on...
i access my account via safari because there’s no option inside the spotify app about the payments and subscriptions. i want to check my receipts but the account overview settings is nowhere to be found. everytime i click the arrow to show the option...
I can't login with my account on the Spotify app (android) and that with just my account, it always says something like "you're offline, check your connection".I have tried with another account and it works, it's just mine that has this problem.I als...