Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
PlanPremiumCountryFinlandDeviceiPhone SE, Lenovo Think PadOperating SystemiOS 14, Win 10 All the other topics are closed, so is it not appropriate to ask why have we been waiting 2017-2022 for Spotify Lossless? I think it is very relevant question, w...
Hallo everybody,Yesterday i got Premium Duo for me and my wife. Today i saw that MY Premium is on an very old version of an Spotify Account. Had been on my PC. I never used it really. Only Android Smartphones. I went in to that account and changed a ...
PlanPremiumCountryIrelandDevicePocophone F1Operating SystemAndroid Oreo My Question or IssueI have Spotify Premium and want to set my mother up with a free account. But because my gmail account is linked with hers for backup and other purposes, when ...
Hi, I have what I assume is a popular Spotify username. Since Spotify offers the possibility to reset passwords only requiring you to enter what you belive is your username (and not mandating you to enter email address to reset password), I have cons...
Hi there I'm not sure where this post should go. I'm having trouble with my premium spotify account. When connecting spotify to my speakers it stutters constantly. I have tried playing from multiple devices - android, iphone, ipad - all with the same...
PlanPremiumCountryNLDeviceiPad4Operating SystemiOS 10.3.3 My Question or IssueNa een herinstallatie van de iPad kan ik niet meer inloggen op de iPad app. Ik heb het geprobeerd met zowel mijn gebruikersnaam als mijn e-mailadres. De melding is dat het ...
PlanPremiumCountrySwedenDeviceiPhone 11Operating SystemiOS 15.2 My Question or IssueHow do I delete all my Liked songs. I’ve tried both on my iPhone and iPad. I cant figure it out. I can only delete one song at a time. How do I delete all my Liked so...
PlanPremium DuoCountryGermanyDeviceiPhone 6s (Premium membership is working on Windows PC)Operating SystemiOS 12.2My Question or IssueHi there, I am using Premium Duo membership.With the first ID, normally I am logging-in from my PC.When I switched t...
I was able to create a new account using the "Sign-up with Google" option on Dec 17th 2021, and activate a family premium account. I am now trying to onboard my family members, all using Google / Android phones. In order to do this, I need to create ...
Hi,We have a Premium Spotify account via a partner (xs4all) which we want to keep. We want to add a Premium Duo account for my daughters on the same address.Is this possible as the documentation is unclear about that?Thanks for your support,William
Hello, I can't log into my account with email + password. I reset my password, tried it with the new one but failed again. The reset email stated my username (many numbers) and I used that with my new password. It worked but problem is, it is hard to...
Just because I listen to music with Spanish lyrics does not mean you should send me advertising in Spanish. You are losing your opportunity to market to me, because I don't speak Spanish.
@Spotify hello spotify please help me I'm from germany I bought spotify code and I don't know how to redeem it please help
Spotify is only playing 4 to 5 songs, less that 15 minutes of music, then multiple commercials. I don't mind the commercials but play the 30 minutes of music that is advertised please
Hi, I am a fan of Funk-Jazz-Fusion music. I spend my time on Spotify listening to the above 30% of the time and the rest between podcasts and quiet music (traditional or smooth jazz). While I het many recommendations on podcasts and the quiet music, ...
I have two days left on my 30 day free premium trial on my PC. I have the Android app as well. I must have gave spotify my credit card info, in case I decided to pay for premium after that. I want to remove that information so I won't get charged. I ...
Plan - PremiumCountry - USDevice - Amazon Echo Dot Several months ago, I logged onto Spotify via a friend's Echo Dot. Since then I've wanted to remove this device's access to my account. At least two or three times I have clicked the "Sign out everyw...
Good morning,I recently purchased Spotify Premium for 4 months from "G2A.COM" website. I went into the Spotify app, and there I see Russian playlists. I'm Polish, so I was a bit surprised. It turned out that my country was changed from Poland to Russ...
Hi Spotify community! PlanPremiumCountryFranceDeviceiPhone 7Operating SystemiOS 15.1 My Question or IssueI have no issue connecting to the Spotify app. But when any third-party app (like Shazam or any statistics/playlist organizer apps that I like to...
Hello folks, I want to pay a premium account to my mother in law as a gift, the problem she lives in another country, is there a possibility to do it? I tried but says payment and location needs to be the same, thanks a lot for your help!