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Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1080358 Views
  • 118 replies
  • 104 likes
  • Account
  • 1080358 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Pawtz
  • Newbie
  • 49935 Views
  • 57 replies
  • 8 likes
  • Account
    Login
    Premium
  • 49935 Views
  • 57 replies
  • 8 likes

Subscribed, but not getting Premium?

If you've paid for Premium but can't use your Premium features (ad-free listening, download music for offline listening, etc.), try the following: Log out and back into your accountOccasionally this is necessary to force a sync of info between your d...

  • Spotify
  • Spotify
  • meahtenoha
  • Spotify
  • 1146358 Views
  • 4840 replies
  • 118 likes
  • Account
    Free
    Premium
    Subscription
  • 1146358 Views
  • 4840 replies
  • 118 likes

Solved!! Google Home Mini... Bait-and-Switch offer?

We have Spotify Family, a premium account; but are rejected for the Google Home free speaker offer. I hate it when companies do this, its too complicated and confusing - for now reason. We have never done the offer before, so we should qualify. We ha...

  • Regular
  • We have Spotify Family, a premium account; but are rejected for the Google Home free speaker offer.  I hate it when companies do this, its too complicated and confusing - for now reason.  ...
  • Gianti00
  • Casual Listener
  • 1492 Views
  • 19 replies
  • 1 likes
  • Free
  • 1492 Views
  • 19 replies
  • 1 likes

Land location addres for Family Plan

For the family plan and address is required however it will not allow me to put in my land location. Since i live on an acreage we do not have a house number, street or town we live in. How do I put in an address to be able to continue to use the fam...

  • Visitor
  • For the family plan and address is required however it will not allow me to put in my land location.  Since i live on an acreage we do not have a house number, street or town we live in.  H...
  • Billy-J
  • Spotify Star
  • 317 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 317 Views
  • 1 replies
  • 0 likes

Won't Let Me Connect to Facebook

When I try to connect my Spotify to my new Facebook account, I get this message: Application Unavailable: The application you're trying to use is either no longer available or access is restricted. This happens when I try to log in on desktop, mobile...

  • Casual Listener
  • When I try to connect my Spotify to my new Facebook account, I get this message:   Application Unavailable: The application you're trying to use is either no longer available or access is res...
  • notkristyn
  • Casual Listener
  • 726 Views
  • 2 replies
  • 0 likes
  • Account
  • 726 Views
  • 2 replies
  • 0 likes

Solved!! Any suggestions for switch from Android Phone Iphone Phone my Spotify Account?

I want to switch from Android Phone Iphone Phone my Spotify Account.When should I cancel my subscription to Google Pay? If I then on Apple Pay at the same time sign a new subscription ...... Can I then continue my current username and profile uncondi...

  • Casual Listener
  •   I want to switch from Android Phone Iphone Phone my Spotify Account. When should I cancel my subscription to Google Pay? If I then on Apple Pay at the same time sign a new subscription ... ...
  • NEO66
  • Casual Listener
  • 776 Views
  • 4 replies
  • 0 likes
  • Account
  • 776 Views
  • 4 replies
  • 0 likes

PC cannot find Chromecast Audio directly from app.

Premium PlanWin10 & Win7 (also use Android 8.1 & 9.0)Thailand As in title, I see this has been an ongoing issue for several years!The only work around seems to be using the web player through Chrome! Anyone know a direct way? TIA

  • Regular
  • Premium Plan Win10 & Win7 (also use Android 8.1 & 9.0) Thailand   As in title, I see this has been an ongoing issue for several years! The only work around seems to be using the web...
  • cj66
  • Regular
  • 618 Views
  • 3 replies
  • 0 likes
  • Other
    Premium
  • 618 Views
  • 3 replies
  • 0 likes

Superuser Contribution Gender

PlanPremiumCountry DeviceGalaxy 10 My Question or IssueWhy would spotify need to know gender at all??? I think asking it is wrong and needs to be removed.

  • Regular
  •   Plan Premium Country   Device Galaxy 10     My Question or Issue Why would spotify need to know gender at all???  I think asking it is wrong and needs to be remov...
  • captainacj
  • Visitor
  • 2689 Views
  • 8 replies
  • 0 likes
  • Account
  • 2689 Views
  • 8 replies
  • 0 likes

Recently played tracks.

PlanPremiumCountryNorwayDeviceiPhone XOperating System(iOS 10, Windows 10,etc.) My Question or IssueSo. When I open my spotify (from my iphone or my computer) I see some recently played tracks that I've never listened too. I've just changed my passwo...

  • Casual Listener
  • Plan Premium Country Norway Device iPhone X Operating System (iOS 10, Windows 10,etc.)   My Question or Issue So. When I open my spotify (from my iphone or my computer) I see some rece...
  • Jose_M
  • Spotify Star
  • 424 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Security
  • 424 Views
  • 1 replies
  • 0 likes

PlayStations Logged into my Account

There are 20-something playstations and two xboxs logged into my account, but I don't even own a console. And I can't seem to log them out. I have changed my password twice in the last month already and I don't know how to get rid of them.

  • Casual Listener
  • There are 20-something playstations and two xboxs logged into my account, but I don't even own a console. And I can't seem to log them out. I have changed my password twice in the last month already ...
  • Luan
  • Spotify Star
  • 1059 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 1059 Views
  • 3 replies
  • 0 likes

Solved!! Recovering Songs In A Playlist

Recently a collaborative playlist I created containing 600 or so songs was reduced to 11. When I looked at it an hour before, all the songs were still there. I assume either a bug or someone purposely removing the songs. Is there a way on either my o...

  • Regular
  • Recently a collaborative playlist I created containing 600 or so songs was reduced to 11. When I looked at it an hour before, all the songs were still there. I assume either a bug or someone purposel...
  • sliv1
  • Regular
  • 561 Views
  • 2 replies
  • 0 likes
  • Account
  • 561 Views
  • 2 replies
  • 0 likes

No option to leave Family Mix

PlanPremiumCountryUKDevicePixel 3Operating SystemAndroid 9.0 My Question or IssueI'm trying to opt-out of the 'Family Mix' on my Spotify Family account. I've followed the instructions to open the options list on the playlist on a mobile device and se...

  • Visitor
  • Plan Premium Country UK Device Pixel 3 Operating System Android 9.0   My Question or Issue I'm trying to opt-out of the 'Family Mix' on my Spotify Family account.  I've followed t...
  • OneByBoo
  • Community Legend
  • 1194 Views
  • 1 replies
  • 1 likes
  • Premium
  • 1194 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Still no Spotify in Ukraine

Hi Spotify team!this will, probably, be the 100-ish topic about Spotify availability in Ukraine, however none of previous topics got an adequate answer on the terms of and time when it will be available here, so I think, it is worth creating another ...

  • Casual Listener
  • Hi Spotify team! this will, probably, be the 100-ish topic about Spotify availability in Ukraine, however none of previous topics got an adequate answer on the terms of and time when it will be avai...
  • IvanSukhomlyn
  • Casual Listener
  • 3166 Views
  • 2 replies
  • 12 likes
  • Other
    Premium
    Subscription
  • 3166 Views
  • 2 replies
  • 12 likes

Podcast gets cut down to 5 minutes

PlanFreeCountrySwitzerland Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS 10) My Question or IssueI have uploaded my first Podcast through the tool "podcaster.de" and the first episode is 8,5 minutes long. When I upload it to Itunes ever...

  • Newbie
  •   Plan Free Country Switzerland   Device (iPhone 7, Macbook Pro late 2016) Operating System (iOS 10)   My Question or Issue I have uploaded my first Podcast through the too...
  • Luan
  • Spotify Star
  • 609 Views
  • 1 replies
  • 0 likes
  • Free
  • 609 Views
  • 1 replies
  • 0 likes

Superuser Contribution Group session is not available on my device

PlanPremiumCountryHK DeviceiPhone 11 pro maxOperating Systemios13.1.3 My Question or IssueHow to get the group session feature available my device.I have already update the application to the latest version, but I still don't get this feature on all ...

  • Visitor
  • Plan Premium Country HK   Device iPhone 11 pro max Operating System ios13.1.3   My Question or Issue How to get the group session feature available my device. I have already upd...
  • tracercooke
  • Visitor
  • 22180 Views
  • 8 replies
  • 2 likes
  • Account
  • 22180 Views
  • 8 replies
  • 2 likes

no option to upgrade to family plan

hello I have a premium account but I can't find anywhere to upgrade to family plan the link stated in support help spotify.com/family is not working and when I choose change plan there is no option to do so . thanks shachar

  • Visitor
  • hello I have a premium account but I can't find anywhere to upgrade to family plan the link stated in support help spotify.com/family is not working and when I choose change plan there is no option t...
  • OneByBoo
  • Community Legend
  • 579 Views
  • 1 replies
  • 0 likes
  • Premium
  • 579 Views
  • 1 replies
  • 0 likes

Don’t play again button Removed??!.

PlanPremiumCountryBrazil DeviceSamsung A20/ Desktop LinuxOperating SystemAndroid 9/ Kubuntu My Question or Issue My button was removed I think 1 week I ago. It's a expected behavior or is a bug? I liked the button to train the spotify about my music ...

  • Visitor
  • Plan Premium Country Brazil   Device Samsung A20/ Desktop Linux Operating System Android 9/ Kubuntu   My Question or Issue   My button was removed I think 1 week I ago. It'...
  • Emilia_8
  • Spotify Star
  • 760 Views
  • 3 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 760 Views
  • 3 replies
  • 1 likes

How do I find my artist profile?

I want to set up spotify for artists but when I try to find myself through the search option my name doesn't apear. It then instructs me to go to my artist profile (not my spotify profile) and paste a share link but how is this possible if I have yet...

  • Casual Listener
  • I want to set up spotify for artists but when I try to find myself through the search option my name doesn't apear. It then instructs me to go to my artist profile (not my spotify profile) and paste ...
  • Bethany_Dawn
  • Community Legend
  • 1031 Views
  • 5 replies
  • 0 likes
  • Account
  • 1031 Views
  • 5 replies
  • 0 likes

Three months Free premium

Hi, I had three month's free premium offer however i am being charged right away when I signed up. Please cancel my premium if I am not going to get the free trial. Thanks, PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2...

  • Regular
  •     Hi, I had three month's free premium offer however i am being charged right away when I signed up. Please cancel my premium if I am not going to get the free trial. Thanks,   P...
  • Luan
  • Spotify Star
  • 864 Views
  • 3 replies
  • 0 likes
  • Account
    Free
    Premium
  • 864 Views
  • 3 replies
  • 0 likes

Solved!! Account email incorrect

PlanPremiumCountryNew ZealandDeviceMacBook Air, Note 10+ Operating SystemWindows 10 My Question or IssueHi, my spotify account has the wrong email address (I noticed this today when trying to login as it's similar but not the full, realized why my ac...

  • Not applicable
  • Plan Premium Country New Zealand Device MacBook Air, Note 10+   Operating System Windows 10     My Question or Issue Hi, my spotify account has the wrong email address (I n...
  • OneByBoo
  • Community Legend
  • 941 Views
  • 1 replies
  • 0 likes
  • Login
  • 941 Views
  • 1 replies
  • 0 likes

Superuser Contribution Facebook account lost

For the longest time I've used Facebook to log in to Spotify but for some reason, it was linked to a special made facebook Spotify account and now I can't log in to it. The name it is under is Angel Michnwicz and the image is a wolf with scars on it.

  • Casual Listener
  • For the longest time I've used Facebook to log in to Spotify but for some reason, it was linked to a special made facebook Spotify account and now I can't log in to it. The name it is under is Angel ...
  • Petya
  • Community Legend
  • 1282 Views
  • 8 replies
  • 0 likes
  • Account
    Free
    Login
  • 1282 Views
  • 8 replies
  • 0 likes

Solved!! Adding second artist account to spotify for artists.

Hi, I release music through Distrokid and already have one verified alias on Spotify for Artists. I'm trying to varify a second one but I can't seem to find a way to instantly varify this new alias. My debut track isn't released yet but I have the UR...

  • Newbie
  • Hi, I release music through Distrokid and already have one verified alias on Spotify for Artists. I'm trying to varify a second one but I can't seem to find a way to instantly varify this new alias. ...
  • OneByBoo
  • Community Legend
  • 6603 Views
  • 1 replies
  • 0 likes
  • Account
  • 6603 Views
  • 1 replies
  • 0 likes