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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • 1286584072
  • Visitor
  • 265826 Views
  • 519 replies
  • 34 likes
  • Account
    Free
  • 265826 Views
  • 519 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 13063 Views
  • 6 replies
  • 11 likes
  • Security
  • 13063 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • devel
  • Visitor
  • 529857 Views
  • 989 replies
  • 113 likes
  • Account
  • 529857 Views
  • 989 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 128177 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 128177 Views
  • 74 replies
  • 12 likes

Superuser Contribution can't get reset password email.

I can't log into my Spotify for artist account or my normal Spotify. I tried resetting my password, but it won't send the email despite what it says. it's not in my junk folder or any other folder and I am 1000% sure I am using the right email. I am ...

  • Visitor
  • I can't log into my Spotify for artist account or my normal Spotify. I tried resetting my password, but it won't send the email despite what it says. it's not in my junk folder or any other folder an...
  • Lyubka
  • Moderator
  • 625 Views
  • 1 replies
  • 1 likes
  • 625 Views
  • 1 replies
  • 1 likes

Superuser Contribution i am the artist, why do i have to claim my own songs

I AM THE ARTIST PETER ANTHONY ROBINSON I HAVE A NUMBER AS A MEMBER NOT MY ARTST NAME SO I HAVE TO LOOK FROR MY OWN SONGS. I HAVE TRIED TO CLAIM AN ARTIST BUT I AM THE ARTIS SPOTIFY HAS MESSED EVERYTHING UP WITH MY ACCOUNT

  • Visitor
  • I AM THE ARTIST PETER ANTHONY ROBINSON I HAVE A NUMBER AS A MEMBER NOT MY ARTST NAME SO I HAVE TO LOOK FROR MY OWN SONGS. I HAVE TRIED TO CLAIM AN ARTIST BUT I AM THE ARTIS SPOTIFY HAS MESSED EVERYTH...
  • Lyubka
  • Moderator
  • 178 Views
  • 1 replies
  • 0 likes
  • 178 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unblock User

Hi, I am currently trying to unblock somebody on spotify. However when I search for this user I am getting "Couldn't find that page" message. Hence, I cannot press the 3 dots on their account to unblock them. I know the username for the person I am t...

  • Casual Listener
  • Hi,   I am currently trying to unblock somebody on spotify. However when I search for this user I am getting "Couldn't find that page" message. Hence, I cannot press the 3 dots on their accoun...
  • Vasil
  • Moderator
  • 475 Views
  • 1 replies
  • 0 likes
  • Account
  • 475 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium Valentine's Day gift codes 2023

I opened Spotify app a few days ago and got a pop up message inviting me to share a link with 2 friends for a Premium trial. I opened the link and saved the URL but now I cannot access it and don't see the offer anywhere.

  • Newbie
  • I opened Spotify app a few days ago and got a pop up message inviting me to share a link with 2 friends for a Premium trial. I opened the link and saved the URL but now I cannot access it and don't s...
  • Eni
  • Moderator
  • 11199 Views
  • 11 replies
  • 2 likes
  • 11199 Views
  • 11 replies
  • 2 likes

Can u help me?

Hi, I accidentally write the same nickname as my password, can u fix this

  • Visitor
  • Hi, I accidentally write the same nickname as my password, can u fix this
  • kaworu_bloodpaw
  • Roadie
  • 250 Views
  • 1 replies
  • 0 likes
  • 250 Views
  • 1 replies
  • 0 likes

Can't find my profile in search button

When typing my profile's name in the Search Button nothing appears to me (only playlists, music, etc but not my Profile). I've read somewhere I need to link my Facebook account (the company's facebook in the case) in order to make it appear, is that ...

  • Visitor
  • When typing my profile's name in the Search Button nothing appears to me (only playlists, music, etc but not my Profile). I've read somewhere I need to link my Facebook account (the company's faceboo...
  • kaworu_bloodpaw
  • Roadie
  • 287 Views
  • 1 replies
  • 0 likes
  • 287 Views
  • 1 replies
  • 0 likes

Superuser Contribution INDIVIDUAL PREMIUM WRONG USER

My husband and I have two separate premium accounts. When I log in mine I see his email address in the top right corner but my profile is correct!We also keep disconnect our own session as if we where still on our old family account...Need help

  • Visitor
  • My husband and I have two separate premium accounts. When I log in mine I see his email address in the top right corner but my profile is correct! We also keep disconnect our own session as if we w...
  • Joan
  • Moderator
  • 188 Views
  • 1 replies
  • 0 likes
  • 188 Views
  • 1 replies
  • 0 likes

Forgot my password and the Email account I had on Spotify has been deleted

I used a school email when I created my account and last year it was deleted since I finished. Now I’ve forgotten my password and don’t know how to change it since I can’t log into that email account.

  • Visitor
  • I used a school email when I created my account and last year it was deleted since I finished. Now I’ve forgotten my password and don’t know how to change it since I can’t log into that email account.
  • kaworu_bloodpaw
  • Roadie
  • 303 Views
  • 1 replies
  • 0 likes
  • 303 Views
  • 1 replies
  • 0 likes

I don't remember my password and I got rid of the email.

I want to log into another device however, I have no idea what the password is. The email I put in the account is currently not accessible as I removed that email from my main device. So, that email address cannot be seen anywhere. Hence, I can't cha...

  • Visitor
  • I want to log into another device however, I have no idea what the password is. The email I put in the account is currently not accessible as I removed that email from my main device. So, that email ...
  • kaworu_bloodpaw
  • Roadie
  • 171 Views
  • 1 replies
  • 0 likes
  • 171 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problem in Accepting Invitation to premium account

I received a invitation to a premium account in the same address, and I fill exacly the same address, but spotify says that the address is not correct

  • Visitor
  • I received a invitation to a premium account in the same address, and I fill exacly the same address, but spotify says that the address is not correct
  • Joan
  • Moderator
  • 219 Views
  • 1 replies
  • 0 likes
  • 219 Views
  • 1 replies
  • 0 likes

Spotify Family says we're not in the same country

Hi!Im trying to add my wife's account to my family account, but she is getting a message saying;"We could not add you to the family subscription, because your account needs to be in the same country as the owner of the subscription"when trying to joi...

  • Casual Listener
  • Hi! Im trying to add my wife's account to my family account, but she is getting a message saying; "We could not add you to the family subscription, because your account needs to be in the same co...
  • unicornbull
  • Visitor
  • 5552 Views
  • 8 replies
  • 1 likes
  • Premium
    Subscription
  • 5552 Views
  • 8 replies
  • 1 likes

Superuser Contribution QUE TAL . TENGO UNA CUENTA PREMIUM CON USTEDES , QUE NO PUEDO ACCEDER

QUE TAL QUISIERA AYUDA PARA INICIAR SECION O CANCELAR UNA CUENTA , EN DONDE ESE CORREO YA NO SIRVE Y NO PUEDO ABRIRLO PUEDO DARLES EL NUMERO DE TARJETA ME CONTACTAN ***SNIP[Moderator Edit]SNIP***MI CUENTA ANTERIOR ESTABA EL CORREO DE ***SNIP[Moderato...

  • Visitor
  • QUE TAL QUISIERA AYUDA PARA INICIAR SECION O CANCELAR UNA CUENTA , EN DONDE ESE CORREO YA NO SIRVE Y NO PUEDO ABRIRLO PUEDO DARLES EL NUMERO DE TARJETA ME CONTACTAN  ***SNIP[Moderator Edit...
  • Alex
  • Spotify Legend
  • 252 Views
  • 1 replies
  • 0 likes
  • Account
  • 252 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student subscription / account

I can't switch my offer to the student subscription. In fact, I automatically switched back to the premium subscription a few months ago because I forgot to put in my school certificate for the 2022/2023 school year. I want to do it today but I can't...

  • Visitor
  • I can't switch my offer to the student subscription. In fact, I automatically switched back to the premium subscription a few months ago because I forgot to put in my school certificate for the 2022/...
  • Yordan
  • Moderator
  • 234 Views
  • 1 replies
  • 0 likes
  • 234 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't reset password

When I enter my e-mail address, it does not accept it to reset the password, whereas Spotify receives an e-mail to my e-mail address.

  • Visitor
  • When I enter my e-mail address, it does not accept it to reset the password, whereas Spotify receives an e-mail to my e-mail address.
  • Lyubka
  • Moderator
  • 166 Views
  • 1 replies
  • 0 likes
  • 166 Views
  • 1 replies
  • 0 likes

My account was stolen, password and email changed, how can I get it back

someone stole my account earlier today, he/she changed my password AND email so I can't change it back, I'm still connected to it, it is the account I use to ask this question. I am super careful when it comes to cyber security but one of my friend g...

  • Visitor
  • someone stole my account earlier today, he/she changed my password AND email so I can't change it back, I'm still connected to it, it is the account I use to ask this question. I am super careful whe...
  • Maxim
  • Spotify Star
  • 1006 Views
  • 1 replies
  • 0 likes
  • 1006 Views
  • 1 replies
  • 0 likes