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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 342 Views
  • 0 replies
  • 6 likes
  • Security
  • 342 Views
  • 0 replies
  • 6 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Faithless2o
  • Regular
  • 438604 Views
  • 970 replies
  • 108 likes
  • Account
  • 438604 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1194730 Views
  • 119 replies
  • 116 likes
  • Account
  • 1194730 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 106628 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 106628 Views
  • 70 replies
  • 11 likes

How can I definitely eliminate one of my accounts?

I've been trying to use the "eliminate my account" from the help section but it's not giving me the option to carry on with the process. It just shows me a message about recovering my account once it's deleted.

  • Visitor
  • I've been trying to use the "eliminate my account" from the help section but it's not giving me the option to carry on with the process. It just shows me a message about recovering my account once it...
  • Billy-J
  • Spotify Star
  • 230 Views
  • 1 replies
  • 0 likes
  • Account
  • 230 Views
  • 1 replies
  • 0 likes

Solved!! My Wife's Playlists Have Disappeared

PlanPremiumCountry UK Device(iPhone 12 mini.Operating System(iOS 10) My Question or Issue: My wife's playlists have disappeared. I have read similar posts where resetting passwords appear to have done the trick - however my wife has changed done this...

  • Casual Listener
  • Plan Premium Country UK   Device (iPhone 12 mini. Operating System (iOS 10)   My Question or Issue: My wife's playlists have disappeared. I have read similar posts where resettin...
  • kramnostribor
  • Casual Listener
  • 1761 Views
  • 4 replies
  • 0 likes
  • Premium
  • 1761 Views
  • 4 replies
  • 0 likes

Device/Account

PlanPremiumCountryUSMy Question or IssueThis doesn't make any sense but here goes. I have my own spotify plan on my own account and my dad has his own plan on his own account. But whenever one of us starts playing music it overrides the other's spoti...

  • Newbie
  •   Plan Premium Country US My Question or Issue This doesn't make any sense but here goes. I have my own spotify plan on my own account and my dad has his own plan on his own account. But w...
  • Maxim
  • Spotify Star
  • 238 Views
  • 1 replies
  • 0 likes
  • Account
  • 238 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payment collection didn't work, now account is back to free mode

PlanFree/PremiumCountryNetherlandsDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have a spotify premium family account, but the latest payment collection from my ...

  • Visitor
  • Plan Free/Premium Country Netherlands Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I ...
  • Dian
  • Spotify Legend
  • 414 Views
  • 3 replies
  • 0 likes
  • Account
  • 414 Views
  • 3 replies
  • 0 likes

Superuser Contribution Profile Picture of Following Appears then Disappears

PlanPremiumCountry(USA) Device(iPhone 11)Operating System(iOS 15.5) My Question or IssueThe Profile picture of a user I’m following appears when I followed them and disappears after a while on the same day after following them for a while that day. T...

  • Casual Listener
  • Plan Premium Country (USA)   Device (iPhone 11) Operating System (iOS 15.5)   My Question or Issue The Profile picture of a user I’m following appears when I followed them and di...
  • Dian
  • Spotify Legend
  • 224 Views
  • 2 replies
  • 0 likes
  • Account
  • 224 Views
  • 2 replies
  • 0 likes

Age

 For how many years in Poland can you have a Spotify account?

  • Visitor
  •   For how many years in Poland can you have a Spotify account?
  • Maxim
  • Spotify Star
  • 240 Views
  • 1 replies
  • 0 likes
  • Account
  • 240 Views
  • 1 replies
  • 0 likes

Solved!! A family member lives in other country

I have a cousin who lives in Latvia, but I myself live in Norway. I have had this Spotify premium subscripton where both me and him can use my account without interrupting each other while we listen to the music. Then I upgrated it to family subscrip...

  • Newbie
  • I have a cousin who lives in Latvia, but I myself live in Norway. I have had this Spotify premium subscripton where both me and him can use my account without interrupting each other while we listen ...
  • Cloudyboy_88
  • Visitor
  • 530 Views
  • 3 replies
  • 0 likes
  • 530 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Remove "special character" from username

Not sure when this started (I believe it was after the update which allows you to see top monthly artists on your profile) but the problem I seem to have is the "see all" option on my profile fails to load for anything - followers, following, public ...

  • Casual Listener
  • ...o load for anything - followers, following, public playlists, etc. This problem persists on both desktop and web player, but I have found a work around on the web player. The issue is, when c...
  • avsiojiwefniows
  • Casual Listener
  • 1054 Views
  • 5 replies
  • 1 likes
  • Account
  • 1054 Views
  • 5 replies
  • 1 likes

Random songs being played

I have a Spotify student premium account. In the USA, using an iPhone and I only use it on my laptop phone and TV. All of a sudden every time I play a song it immediately switches over to a random playlist every single time and it says that no other ...

  • Visitor
  • I have a Spotify student premium account. In the USA, using an iPhone and I only use it on my laptop phone and TV. All of a sudden every time I play a song it immediately switches over to a rand...
  • Luan
  • Spotify Star
  • 194 Views
  • 1 replies
  • 0 likes
  • Premium
  • 194 Views
  • 1 replies
  • 0 likes

SOMEONE HACKED MY ACCOUNT?!?!?!?!?

My Question or Issuelooks like someone logged into my account and hacked it, my account is really like a new account, my playlist is in the home menu but I can't play it, I can't see my other playlists, and also the latest songs from the artist who I...

  • Visitor
  • My Question or Issue looks like someone logged into my account and hacked it, my account is really like a new account, my playlist is in the home menu but I can't play it, I can't see my other playl...
  • Sebasty
  • Community Legend
  • 204 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
  • 204 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot login to my spotify premium account despite resetting password multiple times

PlanPremiumCountryUKDevice(iPhone 6 and iPad) My Question or Issue I tried to login to a separate device (iPad) but had forgotten password so reset it and logged out of all devices (including iphone). Despite trying multiple times, the password i hav...

  • Visitor
  •   Plan Premium Country UK Device (iPhone 6 and iPad)   My Question or Issue   I tried to login to a separate device (iPad) but had forgotten password so reset it and logged o...
  • Dian
  • Spotify Legend
  • 255 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 255 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium account - nothing works but logged in

Used the web app, now have no access at all on mobile device. Tried logging off all devices, but nothing restored. Can't play any music and all Playlist titles are there with 0 content. Really wish I could find out how to fix this. It's going on a we...

  • Newbie
  • Used the web app, now have no access at all on mobile device. Tried logging off all devices, but nothing restored. Can't play any music and all Playlist titles are there with 0 content. Really wish I...
  • Kiril
  • Moderator
  • 282 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 282 Views
  • 1 replies
  • 0 likes

Superuser Contribution I am being charged for two accounts, the duo account and the family account

Hello.I have changed my account from the personal to the family account, however this month I was charged for the family account and the duo account. I don't understand why, if I had never paid for the duo account.Could you help me on this issue plea...

  • Visitor
  • Hello. I have changed my account from the personal to the family account, however this month I was charged for the family account and the duo account. I don't understand why, if I had never paid for...
  • Kiril
  • Moderator
  • 301 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 301 Views
  • 1 replies
  • 0 likes

Still being charged despite deleting account

Last month I decided to cancel my plan and delete my account to move to another service. I went through all the steps to cancel before deleting the account yet I found out yesterday that I've been charged again. The last Spotify payment was 3rd June,...

  • Visitor
  • Last month I decided to cancel my plan and delete my account to move to another service. I went through all the steps to cancel before deleting the account yet I found out yesterday that I've been ch...
  • Maxim
  • Spotify Star
  • 654 Views
  • 1 replies
  • 0 likes
  • Account
  • 654 Views
  • 1 replies
  • 0 likes

Account - Change Plan

Hi there - I am currently part of a family plan but will be leaving that family plan to start a new family plan with someone else. How do I do this without having to delete my current account/info?

  • Visitor
  • Hi there - I am currently part of a family plan but will be leaving that family plan to start a new family plan with someone else. How do I do this without having to delete my current account/info?&n...
  • Maxim
  • Spotify Star
  • 205 Views
  • 1 replies
  • 0 likes
  • Account
  • 205 Views
  • 1 replies
  • 0 likes

Solved!! My artist page don't show in my provider (I deleted all songs of my page)

When I want to enter my artist page on my release it is not found even though it exists. I can even access it on my artist account. Maybe it's because I deleted all the releases on my artist page.

  • Newbie
  • When I want to enter my artist page on my release it is not found even though it exists. I can even access it on my artist account. Maybe it's because I deleted all the releases on my artist page. ...
  • Maxim
  • Spotify Star
  • 278 Views
  • 1 replies
  • 0 likes
  • Account
  • 278 Views
  • 1 replies
  • 0 likes

Solved!! Get second account for same email

Hi, I would like to know how to buy second premium account for same email address I am using? I do not use FB. /mika

  • Casual Listener
  • Hi,   I would like to know how to buy second premium account for same email address I am using? I do not use FB.   /mika
  • crankycharisma
  • Visitor
  • 42202 Views
  • 5 replies
  • 0 likes
  • 42202 Views
  • 5 replies
  • 0 likes

Emails in Wrong Language

I recently spent some time in Sweden but am currently the usa. Now when I get email updates from Spotify they are in Swedish. How do I fix this? As an example I recently got an email titled "The River med Son Little finns nu på Spotify!".

  • Music Fan
  • I recently spent some time in Sweden but am currently the usa. Now when I get email updates from Spotify they are in Swedish. How do I fix this?   As an example I recently got an email titled ...
  • budanap
  • Visitor
  • 4784 Views
  • 12 replies
  • 0 likes
  • Other
  • 4784 Views
  • 12 replies
  • 0 likes

Won’t let me sign into old account

PlanFree/PremiumCountryUsDeviceiPhone 13Operating System(iOS 15 I tried sending into my old account via login without password and I looked up my old username on a friends device and that’s what I typed in. It’s saying that there is no account with t...

  • Casual Listener
  •   Plan Free/Premium Country Us Device iPhone 13 Operating System (iOS 15   I tried sending into my old account via login without password and I looked up my old username on a frie...
  • Luan
  • Spotify Star
  • 289 Views
  • 3 replies
  • 0 likes
  • Account
  • 289 Views
  • 3 replies
  • 0 likes

Superuser Contribution "Two Months Free" False advertising?

Hey, So i a advert on spotify claims that "We are giving two months free to everyone who upgrades before december 31st" YET On the upgrade page it states "Users who have subscribed to the Premium or Unlimited service or who have taken a trial are ine...

  • Music Fan
  • Hey,  So i a advert on spotify claims that "We are giving two months free to everyone who upgrades before december 31st"    YET    On the upgrade page it stat...
  • OscarDC
  • Moderator
  • 1227 Views
  • 8 replies
  • 12 likes
  • 1227 Views
  • 8 replies
  • 12 likes