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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Moderator
76071 Views
28 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
93716 Views
9 replies
2 likes
My ex took over my facebook account and deleted it. I had created my previous spotify account using this facebook account. Now I am paying $9.99 a month for an account I no longer have access to. How can I cancel this subscription so I can start payi...
My ex took over my facebook account and deleted it. I had created my previous spotify account using this facebook account. Now I am paying $9.99 a month for an account I no longer have access to. How...
Roadie
210 Views
1 replies
0 likes
I just get the 3 months for 9.00 MXN (This is a Mexico promotion), payment was taken from my banking account, but i didn't get the Spotify premium, still as free, can somebody help? Please
I just get the 3 months for 9.00 MXN (This is a Mexico promotion), payment was taken from my banking account, but i didn't get the Spotify premium, still as free, can somebody help? Please
Newbie
417 Views
6 replies
0 likes
I had the spotify app my fiancée deleted it and I don't remember my account info and it didn't save on my phone the only account info I could remember was to an old account with no music on it I need help I'm still getting charged for it every month
I had the spotify app my fiancée deleted it and I don't remember my account info and it didn't save on my phone the only account info I could remember was to an old account with no music on it I need...
Casual Listener
239 Views
1 replies
0 likes
Hello, I live in USA and I am moving to Brazil. I am trying to add my brazilian credit card in the system, but when I type the CEP (Zip code) it does not accept and asks for a valid CEP. What is happening and how do I fix it? Thanks,Alex
Hello, I live in USA and I am moving to Brazil. I am trying to add my brazilian credit card in the system, but when I type the CEP (Zip code) it does not accept and asks for a v...
Spotify Star
1816 Views
3 replies
0 likes
why is it not possible to take the 3 month premium for 9.99 euro when I want to pay with IDEAL (Netherlands) I do only want to take the 3 month and afterwards I will start using free again, but why do I have to pay by either creditcard/paypal and why...
why is it not possible to take the 3 month premium for 9.99 euro when I want to pay with IDEAL (Netherlands) I do only want to take the 3 month and afterwards I will start using free again, but why d...
Newbie
285 Views
1 replies
0 likes
Hi, I currently have premium spotify but want am now a student. Why is there no option to change my subscription?
Hi, I currently have premium spotify but want am now a student. Why is there no option to change my subscription?
Spotify Star
247 Views
1 replies
0 likes
They charged my credit card twice and I have free instead of premium
They charged my credit card twice and I have free instead of premium
Roadie
230 Views
1 replies
0 likes
Where did the Spotify 3 month .99 cent deal go? I saw it Wednesday now I looked to find it to get it and it went away. Last year, I got it around this time too. Thanks!
Where did the Spotify 3 month .99 cent deal go? I saw it Wednesday now I looked to find it to get it and it went away. Last year, I got it around this time too. Thanks!
Spotify Star
369 Views
1 replies
0 likes
Spotify will not allow me to connect to my Starbucks account. I had already used a free subscription account, does that have any affect towards me connecting to a different account?
Spotify will not allow me to connect to my Starbucks account. I had already used a free subscription account, does that have any affect towards me connecting to a different account?
Community Legend
266 Views
1 replies
0 likes
Hi, I had a spotify premium account that was attached with my facebookaccount. Two days a go I decided to delete my facebookaccount but I totally forgot that my spotify premium account was attached with iT. So now i described myself again for a new s...
Hi, I had a spotify premium account that was attached with my facebookaccount. Two days a go I decided to delete my facebookaccount but I totally forgot that my spotify premium account was attached w...
Community Legend
472 Views
1 replies
0 likes
recientemente pague mis 99 pesos el dia 1 de diciembre de 2016 entre a la pagina cheque mi recivo y mi pago esta hecho pero me sigue teniendo en modo free quiero mi dinero o la recuperacion de la cuenta espero ayuda lo mas pronto posiblegracias
recientemente pague mis 99 pesos el dia 1 de diciembre de 2016 entre a la pagina cheque mi recivo y mi pago esta hecho pero me sigue teniendo en modo free quiero mi dinero o la recuperacion de la cue...
Casual Listener
391 Views
1 replies
1 likes
Hi. I have a Premium family subscription that was supposed to be automatically renewed (as it has been, in the past) and it sudenly ended! There is no problem with my credit card, I just checked. So what happened? How do i get it back?
Hi. I have a Premium family subscription that was supposed to be automatically renewed (as it has been, in the past) and it sudenly ended! There is no problem with my credit card, I just checked...
Casual Listener
327 Views
2 replies
0 likes
I am trying to login to Spotify but nothing happens after i key in my userid and pwd. My Moto G phone runs Android 5.1 and i have all the updates installed. Anyone an idea what i can do to be able to use Spotify again? It is not the account itseld as...
I am trying to login to Spotify but nothing happens after i key in my userid and pwd. My Moto G phone runs Android 5.1 and i have all the updates installed. Anyone an idea what i can do to be able to...
193 Views
0 replies
0 likes
Hello!I just upgrades my premium account to family premium so thta both my wife an my daughter can use spotify simultaniously while I use it, too. At least that was the idea. My daugther will turn 9 tomorrow and get an own tablet. She often listens t...
Hello! I just upgrades my premium account to family premium so thta both my wife an my daughter can use spotify simultaniously while I use it, too. At least that was the idea. My daugther will turn ...
Casual Listener
490 Views
4 replies
0 likes
I cant get SP via PayPal, the window with accept and pay loads, finishes and i get back to the 1st site, where i can choose how to pay. deleted my other spotify account 20min ago, where I used this paypal too. is there any chance to fix this?
I cant get SP via PayPal, the window with accept and pay loads, finishes and i get back to the 1st site, where i can choose how to pay. deleted my other spotify account 20min ago, where I us...
Regular
562 Views
5 replies
0 likes
Hello! I live in Spain, and I would like to give my brother, who lives in the UK a gift card. I know that if you buy a card from a country, you can only use it with accounts from that country, but: If I buy the card from the web spotify.uk (and not f...
Hello! I live in Spain, and I would like to give my brother, who lives in the UK a gift card. I know that if you buy a card from a country, you can only use it with accounts from that country, but: I...
Spotify Star
228 Views
1 replies
0 likes
Hi, I have recently subscribed for spotify for family and now I would like to invite my children. However, they don´t have any email adresses or spoitfy accounts yet. Do I have to create a spotify free account first for them? Is this necessary or can...
Hi, I have recently subscribed for spotify for family and now I would like to invite my children. However, they don´t have any email adresses or spoitfy accounts yet. Do I have to ...
Spotify Star
258 Views
1 replies
0 likes
So I understand that there is an offline limit to the number of songs I can save offline, however I don't really save any of my music offline, instead I just add the music to my collection. I'm not able to do that anymore as I get this error. Can som...
So I understand that there is an offline limit to the number of songs I can save offline, however I don't really save any of my music offline, instead I just add the music to my collection. I'm not a...
Spotify Star
509 Views
4 replies
0 likes
I have a prepaid Visa Giftcard, and purchased a subscription for my sister. I wanted to purchase a subscription for premium for myself, however it says "Looks like You've already purchased a similar offer". Is there anyway i can fix this issue?
I have a prepaid Visa Giftcard, and purchased a subscription for my sister. I wanted to purchase a subscription for premium for myself, however it says "Looks like You've already purchased a s...
Spotify Star
4456 Views
1 replies
0 likes
Every single time i've tried paying for premium, Spotify takes the money off of my iTunes account and doesn't upgrade me to premium.
Every single time i've tried paying for premium, Spotify takes the money off of my iTunes account and doesn't upgrade me to premium.
Spotify Star
266 Views
1 replies
0 likes
