Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
CountryAmericaDeviceGalaxyS10 My Question or IssueI can't log in with my email and password, I just keep getting "You're offline, check your connection and try again." I've tried re-typing in everything, re-downloading the app, etc. I can't log in to...
PlanFreeCountryRussianOperating System(Android, Windows 10) My Question or IssueHello. There was a problem with changing the country in the profile. I live in Russia, but there is only "Germany"in the selection list. I can't choose Russia as a countr...
CountryJapanDevicePC(Windows)Operating SystemWindows 10BrowserChrome, Firefox, Edge My Question or IssueI can't access most support options using this account. Someone in India made it using my email and I'm trying to use the "Close account" option a...
i wanted to ask how the **bleep** can i unlike all the **bleep**ing gerrman songs i could accidentally like on the radio, only song from the radio i ever like was a **bleep**ing german rap song and it was accident, and now it gives me some **bleep**t...
PlanFreeDevicePCOperating SystemWindows 10My Question or IssueI've noticed that sometimes when I'm listening on my PC, it connects to this thing called "Office speaker," a speaker which I don't recognise. Along with this, random playlists etc show up...
I cannot, for the life of me, remember how I made my premium account. I’m pretty sure I did it with my Apple ID. I logged out of my Spotify to see which email was being used. I don’t remember getting any emails from Spotify just notifications from th...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
If i change my phone from android to ios, can my premium account still can be used in apple phone? The subscription is still running?
PremiumCountryUnited StatesDevice(iPhone 8, XPS17)Operating System(most recent iOS and Windows 10, respectively) My Question or IssueI have an account set up through Facebook, and a year or two after setting up my Spotify account, I changed my Facebo...
I have a spotify premium account under just my first name, Scarlett, and I have forgotten both my email and my password. The only thing I have involving the account is my payment information, and I cant seem to find a phone number for spotify to call...
Just realized that my Spotify Family account was hijacked. Unknown people were added ("lol1234") and my address was changed to [snip - Community Moderator edit]. I logged-out all devices and set a new password. (I'm using a unique password) Searching...
PlanPremiumCountryUS My Question or Issue So, my dad has been a premium user for years and had trouble with his email a year ago or more. Anyways, he forgot to change his email on his Spotify account to his new email address and now can't log in to h...
Hi there! I am about to subscribe. There is a problem though.. I am planning to move every 3 months or so. Will not have a specific residency. I know that after a while Spotify notices you are not in the same country you signed up for. I will always ...
PlanStudent PremiumCountryUSDeviceiPhone SEOperating SystemiOS 13.5.1 My Question or IssueRecently I discovered my old account was completely taken over. The email and password were changed and my Recently Played was showing lots of different albums ...
PlanFreeCountryIndiaDevice(Redmi)Operating System(Android) My Question or IssueI just came to know that songs have a Behind the Lyrics feature? But there is no such in my settings and I can see the lyrics for a select few songs. I would love to have ...
Hello, Suddenly when I open my spotify app I notice that it logged out my account, and when I try to log in. It said that "The email and password combination is incorrect". When I saw that I immediately change my password. But the problem is even tho...
hello spotify, i updated my music via tunecore on your platform but you put my album in another guys discography the guy has the same name as me could you separate my release from his music so i can claim to get my spotify for artists profile ? https...
How to remove voice ads on free desktop version?
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi,Can I change my Premium account from my sisters subscription to my mums subscription and k...
I keep having the three dots loading indefinitely and can't update my payment method.