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Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Loneliest_Cabin
  • Community Manager
  • 279750 Views
  • 822 replies
  • 84 likes
  • Account
  • 279750 Views
  • 822 replies
  • 84 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1133200 Views
  • 118 replies
  • 107 likes
  • Account
  • 1133200 Views
  • 118 replies
  • 107 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 75552 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 75552 Views
  • 63 replies
  • 8 likes

Can't Log in

CountryAmericaDeviceGalaxyS10 My Question or IssueI can't log in with my email and password, I just keep getting "You're offline, check your connection and try again." I've tried re-typing in everything, re-downloading the app, etc. I can't log in to...

  • Visitor
  •   Country America Device GalaxyS10   My Question or Issue I can't log in with my email and password, I just keep getting "You're offline, check your connection and try again." I've t...
  • Luan
  • Spotify Star
  • 304 Views
  • 1 replies
  • 0 likes
  • Login
  • 304 Views
  • 1 replies
  • 0 likes

Solved!! There was a problem with changing the country in the profile.

PlanFreeCountryRussianOperating System(Android, Windows 10) My Question or IssueHello. There was a problem with changing the country in the profile. I live in Russia, but there is only "Germany"in the selection list. I can't choose Russia as a countr...

  • Casual Listener
  • Plan Free Country Russian Operating System (Android, Windows 10)   My Question or Issue Hello. There was a problem with changing the country in the profile. I live in Russia, but there i...
  • Luan
  • Spotify Star
  • 366 Views
  • 4 replies
  • 0 likes
  • Account
    Other
  • 366 Views
  • 4 replies
  • 0 likes

Can't access many support options

CountryJapanDevicePC(Windows)Operating SystemWindows 10BrowserChrome, Firefox, Edge My Question or IssueI can't access most support options using this account. Someone in India made it using my email and I'm trying to use the "Close account" option a...

  • Visitor
  • Country Japan Device PC(Windows) Operating System Windows 10 Browser Chrome, Firefox, Edge   My Question or Issue I can't access most support options using this account. Someone in Ind...
  • Luan
  • Spotify Star
  • 227 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 227 Views
  • 1 replies
  • 0 likes

Superuser Contribution stupid german songs in my weekly playlist

i wanted to ask how the **bleep** can i unlike all the **bleep**ing gerrman songs i could accidentally like on the radio, only song from the radio i ever like was a **bleep**ing german rap song and it was accident, and now it gives me some **bleep**t...

  • Newbie
  • i wanted to ask how the **bleep** can i unlike all the **bleep**ing gerrman songs i could accidentally like on the radio, only song from the radio i ever like was a **bleep**ing german rap song and i...
  • frode_tennebo
  • Newbie
  • 7399 Views
  • 15 replies
  • 4 likes
  • 7399 Views
  • 15 replies
  • 4 likes

Spotify every so often connects to an "Office speaker" and plays random songs that I don't listen to

PlanFreeDevicePCOperating SystemWindows 10My Question or IssueI've noticed that sometimes when I'm listening on my PC, it connects to this thing called "Office speaker," a speaker which I don't recognise. Along with this, random playlists etc show up...

  • Visitor
  • Plan Free Device PC Operating System Windows 10 My Question or Issue I've noticed that sometimes when I'm listening on my PC, it connects to this thing called "Office speaker," a speaker w...
  • TreyAnastasio
  • Spotify Star
  • 545 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Security
  • 545 Views
  • 1 replies
  • 0 likes

Account login help

I cannot, for the life of me, remember how I made my premium account. I’m pretty sure I did it with my Apple ID. I logged out of my Spotify to see which email was being used. I don’t remember getting any emails from Spotify just notifications from th...

  • Visitor
  • I cannot, for the life of me, remember how I made my premium account. I’m pretty sure I did it with my Apple ID. I logged out of my Spotify to see which email was being used. I don’t remember getting...
  • Billy-J
  • Spotify Star
  • 289 Views
  • 1 replies
  • 0 likes
  • 289 Views
  • 1 replies
  • 0 likes

Solved!! Heya. Im A Premium Member. I Believe Ive Signed Up For Duo. How Do I Get My GirlFriend On It Now. Th

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Billy-J
  • Spotify Star
  • 281 Views
  • 3 replies
  • 0 likes
  • Account
  • 281 Views
  • 3 replies
  • 0 likes

Solved!! Can i transfer my premium account from android to ios

If i change my phone from android to ios, can my premium account still can be used in apple phone? The subscription is still running?

  • Visitor
  • If i change my phone from android to ios, can my premium account still can be used in apple phone? The subscription is still running?  
  • Billy-J
  • Spotify Star
  • 2428 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 2428 Views
  • 1 replies
  • 0 likes

Birthday Updating Issue

PremiumCountryUnited StatesDevice(iPhone 8, XPS17)Operating System(most recent iOS and Windows 10, respectively) My Question or IssueI have an account set up through Facebook, and a year or two after setting up my Spotify account, I changed my Facebo...

  • Casual Listener
  •     Premium Country United States Device (iPhone 8, XPS17) Operating System (most recent iOS and Windows 10, respectively)   My Question or Issue I have an account set up th...
  • socery
  • Casual Listener
  • 186 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 186 Views
  • 2 replies
  • 0 likes

Forgot Account Info

I have a spotify premium account under just my first name, Scarlett, and I have forgotten both my email and my password. The only thing I have involving the account is my payment information, and I cant seem to find a phone number for spotify to call...

  • Visitor
  • I have a spotify premium account under just my first name, Scarlett, and I have forgotten both my email and my password. The only thing I have involving the account is my payment information, and I c...
  • TreyAnastasio
  • Spotify Star
  • 217 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 217 Views
  • 1 replies
  • 0 likes

Superuser Contribution Got hijacked, how to secure my account? (Please add 2FA!)

Just realized that my Spotify Family account was hijacked. Unknown people were added ("lol1234") and my address was changed to [snip - Community Moderator edit]. I logged-out all devices and set a new password. (I'm using a unique password) Searching...

  • Casual Listener
  • Just realized that my Spotify Family account was hijacked. Unknown people were added ("lol1234") and my address was changed to [ snip  - Community Moderator edit] . I logged-out all devices a...
  • 1253322861
  • Casual Listener
  • 1215 Views
  • 6 replies
  • 2 likes
  • Security
  • 1215 Views
  • 6 replies
  • 2 likes

Logging In Issue

PlanPremiumCountryUS My Question or Issue So, my dad has been a premium user for years and had trouble with his email a year ago or more. Anyways, he forgot to change his email on his Spotify account to his new email address and now can't log in to h...

  • Visitor
  • Plan Premium Country US   My Question or Issue   So, my dad has been a premium user for years and had trouble with his email a year ago or more. Anyways, he forgot to change his emai...
  • Billy-J
  • Spotify Star
  • 186 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 186 Views
  • 1 replies
  • 0 likes

No fixed residency - digital nomad

Hi there! I am about to subscribe. There is a problem though.. I am planning to move every 3 months or so. Will not have a specific residency. I know that after a while Spotify notices you are not in the same country you signed up for. I will always ...

  • Visitor
  • Hi there! I am about to subscribe. There is a problem though.. I am planning to move every 3 months or so. Will not have a specific residency. I know that after a while Spotify notices you are not in...
  • Billy-J
  • Spotify Star
  • 146 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 146 Views
  • 1 replies
  • 0 likes

Account Taken Over

PlanStudent PremiumCountryUSDeviceiPhone SEOperating SystemiOS 13.5.1 My Question or IssueRecently I discovered my old account was completely taken over. The email and password were changed and my Recently Played was showing lots of different albums ...

  • Visitor
  • Plan Student Premium Country US Device iPhone SE Operating System iOS 13.5.1   My Question or Issue Recently I discovered my old account was completely taken over. The email and passwo...
  • Emilia_8
  • Spotify Star
  • 176 Views
  • 1 replies
  • 0 likes
  • Account
  • 176 Views
  • 1 replies
  • 0 likes

Is the Behind the Lyrics feature gone?

PlanFreeCountryIndiaDevice(Redmi)Operating System(Android) My Question or IssueI just came to know that songs have a Behind the Lyrics feature? But there is no such in my settings and I can see the lyrics for a select few songs. I would love to have ...

  • Visitor
  • Plan Free Country India Device (Redmi) Operating System (Android)   My Question or Issue I just came to know that songs have a Behind the Lyrics feature? But there is no such in my set...
  • Luan
  • Spotify Star
  • 1788 Views
  • 3 replies
  • 0 likes
  • Other
  • 1788 Views
  • 3 replies
  • 0 likes

Solved!! Logging In

Hello, Suddenly when I open my spotify app I notice that it logged out my account, and when I try to log in. It said that "The email and password combination is incorrect". When I saw that I immediately change my password. But the problem is even tho...

  • Regular
  • Hello, Suddenly when I open my spotify app I notice that it logged out my account, and when I try to log in. It said that "The email and password combination is incorrect". When I saw that I imm...
  • Billy-J
  • Spotify Star
  • 526 Views
  • 7 replies
  • 0 likes
  • Login
  • 526 Views
  • 7 replies
  • 0 likes

artist release error

hello spotify, i updated my music via tunecore on your platform but you put my album in another guys discography the guy has the same name as me could you separate my release from his music so i can claim to get my spotify for artists profile ? https...

  • Visitor
  • hello spotify,    i updated my music via tunecore on your platform but you put my album in another guys discography the guy has the same name as me   could you separate my release ...
  • Billy-J
  • Spotify Star
  • 202 Views
  • 1 replies
  • 0 likes
  • Other
  • 202 Views
  • 1 replies
  • 0 likes

Superuser Contribution Change my account from one subscription to another & keep my playlists

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi,Can I change my Premium account from my sisters subscription to my mums subscription and k...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hi, Ca...
  • Peter
  • Spotify Legend
  • 210 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 210 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't update payment method

I keep having the three dots loading indefinitely and can't update my payment method.

  • Newbie
  • I keep having the three dots loading indefinitely and can't update my payment method.
  • Peter
  • Spotify Legend
  • 432 Views
  • 6 replies
  • 1 likes
  • Account
  • 432 Views
  • 6 replies
  • 1 likes