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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • WhyNea
  • Newbie
  • 171841 Views
  • 185 replies
  • 13 likes
  • Account
    Free
  • 171841 Views
  • 185 replies
  • 13 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Gig Goer
  • 11334 Views
  • 6 replies
  • 11 likes
  • Security
  • 11334 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ninux
  • Casual Listener
  • 515638 Views
  • 986 replies
  • 113 likes
  • Account
  • 515638 Views
  • 986 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 125943 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 125943 Views
  • 74 replies
  • 12 likes

Bet365 direct debit logo

PlanPremium CountryUK My Question or IssueMy Spotify direct debit is showing in my banking app (lloyds), as a payment to Bet365. The text says Spotify, but the logo is Bet365's. Then when I select the transaction it has a 'See all transactions with B...

  • Casual Listener
  • Plan Premium   Country UK   My Question or Issue My Spotify direct debit is showing in my banking app (lloyds), as a payment to Bet365. The text says Spotify, but the logo is Bet365'...
  • Jose_M
  • Spotify Star
  • 576 Views
  • 4 replies
  • 0 likes
  • Other
  • 576 Views
  • 4 replies
  • 0 likes

Solved!! android 2.3.3 spotify v1.2.5.3

PlanFreeCountrytaiwanDevicesamsung galaxy tab GT-P1000Operating Systemandroid 2.3.3 My Question or IssueWhen I click to log in, he says "Must be a spotify premium member" (also not logged in)

  • Visitor
  • Plan Free Country taiwan Device samsung galaxy tab GT-P1000 Operating System android 2.3.3   My Question or Issue When I click to log in, he says "Must be a spotify premium member" (al...
  • Maxim
  • Spotify Star
  • 1011 Views
  • 1 replies
  • 0 likes
  • Account
  • 1011 Views
  • 1 replies
  • 0 likes

One of my playlist has been deleted

My Question or IssueHi everyone,One of my playlist, with several thousand followers has been deleted. I would like to know why and get it back. I had no prior information to correct what could be the problem. Email received from spotify: "Hello,We ha...

  • Casual Listener
  • My Question or Issue Hi everyone, One of my playlist, with several thousand followers has been deleted. I would like to know why and get it back. I had no prior information to correct what could be...
  • Geek33000
  • Casual Listener
  • 639 Views
  • 4 replies
  • 0 likes
  • Account
    Other
    Premium
  • 639 Views
  • 4 replies
  • 0 likes

Superuser Contribution Account lost

I have Premium Duo account, money is being taken from my bank account every month. My old phone (where i was logged in) died for good, because the screen didn't respond to any actions. So i changed to new phone and i can't log in to my Spotify accoun...

  • Visitor
  • I have Premium Duo account, money is being taken from my bank account every month. My old phone (where i was logged in) died for good, because the screen didn't respond to any actions. So i changed t...
  • Eni
  • Moderator
  • 424 Views
  • 1 replies
  • 0 likes
  • Account
  • 424 Views
  • 1 replies
  • 0 likes

Superuser Contribution Email is already in use, even after closing account binded to the email

Country : India.I had an older spotify account binded to my other email, which I will call A for this purpose and my newer in use account using an older email which I will call B. I want to change the email on B to match that of A, but since it was s...

  • Regular
  • Country : India. I had an older spotify account binded to my other email, which I will call A for this purpose and my newer in use account using an older email which I will call B. I want to chang...
  • Eni
  • Moderator
  • 352 Views
  • 1 replies
  • 0 likes
  • Account
  • 352 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant rejoin correct family plan

My Question or Issue There was confusion about who was paying for the family account and I switched to the plan that ended up being cancelled and now I am being told I cannot rejoin the correct plan. I was literally on this plan for 4 years and on th...

  • Casual Listener
  • My Question or Issue   There was confusion about who was paying for the family account and I switched to the plan that ended up being cancelled and now I am being told I cannot rejoin the corr...
  • Egnacik1
  • Casual Listener
  • 483 Views
  • 2 replies
  • 0 likes
  • Account
    Subscription
  • 483 Views
  • 2 replies
  • 0 likes

Superuser Contribution Hola, necesito ayuda por favor!

Hola, Saludos! Mi nombre de usuario: '' jxxxxxxxx7 '' .. Tambien tuve otra cuenta creada por mi Facebook.. no imagine que al entra a mi cuenta PREMIUM! (jxxxxxxxx7) y darle Conectar con Facebook! esta sería sustituida por la cuenta FREE la cual fue c...

  • Newbie
  • Hola, Saludos! Mi nombre de usuario: '' jxxxxxxxx7 '' .. Tambien tuve otra cuenta creada por mi Facebook.. no imagine que al entra a mi cuenta PREMIUM! (jxxxxxxxx7) y darle Conectar con Facebook! est...
  • Vasil
  • Moderator
  • 2914 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 2914 Views
  • 3 replies
  • 0 likes

Superuser Contribution Doesn't recognise phone number

I am trying to buy Spotify premium even though I've had it for years and it's just decided I don't anymore but it is telling me to enter a valid phone number. My phone number definitely isn't wrong so why won't it recognise it?

  • Newbie
  • I am trying to buy Spotify premium even though I've had it for years and it's just decided I don't anymore but it is telling me to enter a valid phone number. My phone number definitely isn't wrong s...
  • ktano
  • Visitor
  • 5625 Views
  • 5 replies
  • 1 likes
  • 5625 Views
  • 5 replies
  • 1 likes

I cannot find my login for my Premium account. .the only account seems to

This all started earlier today when songs would stop playing after 1 sec. I had trouble logging in. Spotify sent me a login link which seems to have set up a facebook spotify account which I don't want. I paid for and have been using a premium accoun...

  • Visitor
  • This all started earlier today when songs would stop playing after 1 sec. I had trouble logging in. Spotify sent me a login link which seems to have set up a facebook spotify account which I don't ...
  • Jose_M
  • Spotify Star
  • 355 Views
  • 1 replies
  • 0 likes
  • 355 Views
  • 1 replies
  • 0 likes

Paying via O2 AND with a repeated card payment for 16 months 😭

Premium Account. UK. I've somehow only just realised that I've had a repeating monthly card payment running for 16 months whilst also paying for my premium account via my O2 mobile contract. Leads me to believe I may have two accounts running.. But I...

  • Visitor
  • Premium Account. UK.    I've somehow only just realised that I've had a repeating monthly card payment running for 16 months whilst also paying for my premium account via my O2 mobile con...
  • Jose_M
  • Spotify Star
  • 475 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Subscription
  • 475 Views
  • 1 replies
  • 0 likes

Why do I still hear commercials when I pay for premium?

I pay 9.99 a month and there is no record of it on my Spotify account and I'm still hearing commercials =( Is there a update button? I tried logging out and logging back in. My account is still under free subscription but by bank account clearly has ...

  • Casual Listener
  • I pay 9.99 a month and there is no record of it on my Spotify account and I'm still hearing commercials =( Is there a update button? I tried logging out and logging back in. My account is still under...
  • itsdanriley
  • Gig Goer
  • 9019 Views
  • 10 replies
  • 0 likes
  • Premium
  • 9019 Views
  • 10 replies
  • 0 likes

Hello, is there a way to get 2022 Wrap Hub after January 13?

I've already found my Top 2022 playlist, but I wanted to actually get to the hub. Is that still possible? Thanks for your help

  • Visitor
  • I've already found my Top 2022 playlist, but I wanted to actually get to the hub. Is that still possible? Thanks for your help 🙂
  • itsdanriley
  • Gig Goer
  • 649 Views
  • 2 replies
  • 0 likes
  • 649 Views
  • 2 replies
  • 0 likes

Can't login on my mobile phone app

Music stopped playing on my phone in the app entirely so i deleted the app and now can't login in again.

  • Visitor
  • Music stopped playing on my phone in the app entirely so i deleted the app and now can't login in again.
  • Jose_M
  • Spotify Star
  • 501 Views
  • 1 replies
  • 0 likes
  • 501 Views
  • 1 replies
  • 0 likes

Quero cancelar o Spotify

Não quero mas pagar o spotify

  • Visitor
  • Não quero mas pagar o spotify
  • Jose_M
  • Spotify Star
  • 341 Views
  • 1 replies
  • 0 likes
  • 341 Views
  • 1 replies
  • 0 likes

Can't log into account

Randomly got signed out of my main account on all devices, not sure why. I've gone through all the emails I can remember trying to get it back, but it's been something like five years since I made it so I've had no luck. I do have the account name th...

  • Visitor
  • Randomly got signed out of my main account on all devices, not sure why. I've gone through all the emails I can remember trying to get it back, but it's been something like five years since I made it...
  • Jose_M
  • Spotify Star
  • 386 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 386 Views
  • 1 replies
  • 0 likes

When will the app be fixed?

It won’t let me log in

  • Visitor
  • It won’t let me log in
  • Jose_M
  • Spotify Star
  • 350 Views
  • 1 replies
  • 1 likes
  • 350 Views
  • 1 replies
  • 1 likes

How can I change my email if my email is deleted

My Spotify account is connected to a deleted email. How can I change the email when I forgot the password and the email no longer exists? I have premium on my account and I don't want to make a new one.

  • Visitor
  • My Spotify account is connected to a deleted email. How can I change the email when I forgot the password and the email no longer exists? I have premium on my account and I don't want to make a new o...
  • kaworu_bloodpaw
  • Roadie
  • 711 Views
  • 1 replies
  • 0 likes
  • 711 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Offline devices management

Hi, I want to delete some of offline devices but I don't see related tab on Spotify.com/account I find out that I can do it through support but I don't think that it's comfortable

  • Casual Listener
  • Hi, I want to delete some of offline devices but I don't see related tab on Spotify.com/account  I find out that I can do it through support but I don't think that it's comfortable  
  • MihailY
  • Moderator
  • 3106 Views
  • 10 replies
  • 0 likes
  • Account
    Security
  • 3106 Views
  • 10 replies
  • 0 likes

Superuser Contribution cannot login on mobile due to "error 101" and invalid links

PlanFreeCountryU.SDeviceiPhone 11Operating Systemios 16.2 My Question or Issuehi, i'm currently unable to login to my spotify account on my iphone. as far as i know, i have looked into every possible way to try and fix this, such as shutting down my ...

  • Regular
  • Plan Free Country U.S Device iPhone 11 Operating System ios 16.2   My Question or Issue hi, i'm currently unable to login to my spotify account on my iphone. as far as i know, i have l...
  • Lyubka
  • Moderator
  • 1012 Views
  • 9 replies
  • 0 likes
  • Account
  • 1012 Views
  • 9 replies
  • 0 likes