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Solved!! i can’t change the country

hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country

Newbie

Joan

Moderator

76715 Views

28 replies

0 likes

  • 76715 Views
  • 28 replies
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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

94877 Views

9 replies

2 likes

Account
Login
  • 94877 Views
  • 9 replies
  • 2 likes

Superuser Contribution I can't log in with my mail (google) address

When I log in with my Gmail, it says that they do not find that account. it also can't log in with my nickname, every time I log in i must change password ;\

Visitor

When I log in with my Gmail, it says that they do not find that account. it also can't log in with my nickname, every time I log in i must change password ;\

Alex

Spotify Legend

838 Views

2 replies

0 likes

  • 838 Views
  • 2 replies
  • 0 likes

Superuser Contribution I need help

Has my student account gone away?

Visitor

Has my student account gone away?

Yordan

Moderator

327 Views

1 replies

0 likes

  • 327 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't access a podcast with my account

PlanPremiumCountrySpainDeviceIt does not matterOperating SystemAndroid, Windows 11 My Question or IssueA friend recommended a recently released Spotify original podcast ("El País de los Demonios"). When I try to access it from my account I can't find...

Casual Listener

Plan Premium Country Spain Device It does not matter Operating System Android, Windows 11   My Question or Issue A friend recommended a recently released Spotify original podcast ("El ...

MihailY

Moderator

515 Views

3 replies

0 likes

Account
  • 515 Views
  • 3 replies
  • 0 likes

Superuser Contribution Need to change my email address

I have a new email address but I am unable to tell Spotify about it. Its instructions are incorrect: Go to Account Settings, click Edit Profile, and change the email address. The Email Address field is uneditable! Can some member of the Spotify brass...

Newbie

  I have a new email address but I am unable to tell Spotify about it. Its instructions are incorrect: Go to Account Settings, click Edit Profile, and change the email address. The Email Addres...

Dian

Spotify Legend

3794 Views

5 replies

5 likes

  • 3794 Views
  • 5 replies
  • 5 likes

Superuser Contribution Me aparece que tengo cuenta free pero en realidad soy Premium

Tengo un contrato en ANTEL y me registre e hice todos los pasos, pero cuando entro a mi cuenta por la aplicación spotify de mi celular me dice que tengo cuenta free

Newbie

Tengo un contrato en ANTEL y me registre e hice todos los pasos, pero cuando entro a mi cuenta por la aplicación spotify de mi celular me dice que tengo cuenta free

Dian

Spotify Legend

560 Views

3 replies

0 likes

Free
Other
Premium
  • 560 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Convert Deezer Playlists an albums to Spotify

Hi, I want to change my account from Deezer to Spotify. I need to convert my playlists with hundreds of Songs an albums to Spotify!

Visitor

Hi,    I want to change my account from Deezer to Spotify. I need to convert my playlists with hundreds of Songs an albums to Spotify!

MuneebaKhan

Casual Listener

7450 Views

7 replies

0 likes

  • 7450 Views
  • 7 replies
  • 0 likes

Account was falsely reported leading to an immediate suspension

Spotify will not fix this issue. It has been a month and I have contacted them 4 times via Chat. They keep saying “rest assured someone is working on your case and you will hear from them soon.” It’s not going to happen. My account was falsely report...

Visitor

Spotify will not fix this issue. It has been a month and I have contacted them 4 times via Chat. They keep saying “rest assured someone is working on your case and you will hear from them soon.” It’s...

263 Views

0 replies

0 likes

Account
  • 263 Views
  • 0 replies
  • 0 likes

i cannot see my friends' activity for months.

i updated and even deleted spotify but nothing changed. i cannot see what my friends listen but they can see mine

Visitor

i updated and even deleted spotify but nothing changed. i cannot see what my friends listen but they can see mine

kaworu_bloodpaw

Roadie

225 Views

1 replies

0 likes

  • 225 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't change payment option?

I recently got a new card and have been trying to change my payment option, however every time I have tried, I have gotten an "insufficient funds" (etc.) error even though the card has the funds. I've even tried a separate payment method and using in...

Newbie

I recently got a new card and have been trying to change my payment option, however every time I have tried, I have gotten an "insufficient funds" (etc.) error even though the card has the funds. I'v...

Lyubka

Moderator

277 Views

1 replies

0 likes

  • 277 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to permanently remove an unwanted device?

I formatted my cell phone to the factory version as I do annually and a few hours after I installed spotify and connected, an Iphone connected to my spotify account, but I never had and never connected my cell phone to an iphone. The intruder kept pl...

Visitor

I formatted my cell phone to the factory version as I do annually and a few hours after I installed spotify and connected, an Iphone connected to my spotify account, but I never had and never connect...

Vasil

Moderator

543 Views

1 replies

0 likes

  • 543 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot update payment details following international move.

I have recently moved from Australia to Canada. When prompted to update my payment method (previous credit card no longer active) I am presented with an error message indicating that "Sorry, you are not eligible for that plan. Here are some other way...

Casual Listener

I have recently moved from Australia to Canada. When prompted to update my payment method (previous credit card no longer active) I am presented with an error message indicating that "Sorry, you are ...

Alex

Spotify Legend

354 Views

3 replies

0 likes

  • 354 Views
  • 3 replies
  • 0 likes

Superuser Contribution Houve uma falha no pagamento

Houve uma falha no pagamento. Tente de novo. Se quiser, você pode usar outro cartão ou uma forma de pagamento diferente. Entre em contato com o suporte.

Visitor

Houve uma falha no pagamento. Tente de novo. Se quiser, você pode usar outro cartão ou uma forma de pagamento diferente. Entre em contato com o suporte.

Alex

Spotify Legend

315 Views

1 replies

0 likes

  • 315 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why did I get charged $11.33 this month when I have the $9.99 plan?

I haven't been charged more than 9.99 before. Is this due to tax? It happened on the day payment was scheduled, so I don't think it was fraufulent, just a mistake.

Visitor

I haven't been charged more than 9.99 before. Is this due to tax? It happened on the day payment was scheduled, so I don't think it was fraufulent, just a mistake.

MihailY

Moderator

482 Views

1 replies

0 likes

  • 482 Views
  • 1 replies
  • 0 likes

Superuser Contribution Tengo dos inconvenientes: hace cobro de 20.89 soles y no 18.9 y tengo 2

Hola tengo dos cuenta premium una con facebook y otra con google. Soy la misma persona y deseo unificar estas cuentas ya que una tiene todos aquellos playlist y la cuenta Facebook no. El otro inconveniente es que veo en los estados de cuenta que hace...

Visitor

Hola tengo dos cuenta premium una con facebook y otra con google. Soy la misma persona y deseo unificar estas cuentas ya que una tiene todos aquellos playlist y la cuenta Facebook no. El otro inconve...

MihailY

Moderator

279 Views

1 replies

0 likes

  • 279 Views
  • 1 replies
  • 0 likes

Superuser Contribution I don't understand offline mode.

Hello, I want to use offline mode to save data when I'm on the go, but I don't really understand how it works. I have a playlist downloaded, but sometimes everything ends up greyed out and whenever I try to play a track it claims that I'm offline. Th...

Visitor

Hello,   I want to use offline mode to save data when I'm on the go, but I don't really understand how it works.   I have a playlist downloaded, but sometimes everything ends up greyed ...

Joan

Moderator

919 Views

8 replies

0 likes

Other
Premium
  • 919 Views
  • 8 replies
  • 0 likes

Why can't i register a new account after the deletion of the previous one?

I've deleted my account earlier and i wanted to register a new one with the same address because of a Duo subscription with my wife, but i get the error message says, that the email address is already in use. I can't log in the previous account, beca...

Casual Listener

I've deleted my account earlier and i wanted to register a new one with the same address because of a Duo subscription with my wife, but i get the error message says, that the email address is alread...

Nasir1

Casual Listener

2392 Views

2 replies

0 likes

  • 2392 Views
  • 2 replies
  • 0 likes

how can I change the country and the plan

I'm living in a new country now, and i wanna share the DUO plan with my gf, but I can't change the country in my account and accept the invite to start in DUO. We are at the same addres. Someone here can help me?

Visitor

I'm living in a new country now, and i wanna share the DUO plan with my gf, but I can't change the country in my account and accept the invite to start in DUO. We are at the same addres. Someone here...

Maxim

Spotify Star

449 Views

1 replies

0 likes

  • 449 Views
  • 1 replies
  • 0 likes

How do I begin a fresh Spotify account

I would like to start a fresh Spotify account because it still has some of my old preferences on there which interferes with my ability to formulate my own playlist

Visitor

I would like to start a fresh Spotify account because it still has some of my old preferences on there which interferes with my ability to formulate my own playlist

kaworu_bloodpaw

Roadie

14630 Views

2 replies

2 likes

  • 14630 Views
  • 2 replies
  • 2 likes

Solved!!Superuser Contribution Login with Facebook Not Working

I was disconnected from my Spotify across all my devices. I get a login prompt when I access the application. I try to use Continue with Facebook but get the following error:Oops! Something went wrong, please try again or check out our help areaI've ...

Casual Listener

I was disconnected from my Spotify across all my devices. I get a login prompt when I access the application. I try to use Continue with Facebook but get the following error: Oops! Something went ...

mirbsy

Casual Listener

12656 Views

5 replies

1 likes

  • 12656 Views
  • 5 replies
  • 1 likes