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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ooleebs1
  • Regular
  • 196475 Views
  • 720 replies
  • 63 likes
  • Account
  • 196475 Views
  • 720 replies
  • 63 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1101551 Views
  • 118 replies
  • 106 likes
  • Account
  • 1101551 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Brimet316
  • Visitor
  • 54996 Views
  • 58 replies
  • 8 likes
  • Account
    Login
    Premium
  • 54996 Views
  • 58 replies
  • 8 likes

Superuser Contribution No access to account

PlanFree/PremiumCountryCanadaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi, I have an old account that I have no access to or even the email linked to the accou...

  • Visitor
  • Plan Free/Premium Country Canada Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hi, I h...
  • Ivan
  • Spotify Legend
  • 332 Views
  • 2 replies
  • 1 likes
  • Account
    Login
    Other
  • 332 Views
  • 2 replies
  • 1 likes

Superuser Contribution Random Songs and playlists on my profile

Everyday when i log into spotify i'm subscribed to new playlist and have new songs addded to my library, things that i would never listen to. I already logged out of all devices and the only way to get into my account is with facebook login, which ha...

  • Newbie
  • Everyday when i log into spotify i'm subscribed to new playlist and have new songs addded to my library, things that i would never listen to.   I already logged out of all devices and the only...
  • Sub0tica
  • Casual Listener
  • 255 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 255 Views
  • 3 replies
  • 0 likes

Superuser Contribution not recognizing my facebook account

PlanFree? it was premium but i don't know if it got canceled or notCountryMexicoDevice iphone 7Operating SystemiOS 13.3.1 My Question or Issue i created my account through Facebook since December of 2014 but yesterday i was logged out of my spotify a...

  • Visitor
  •   Plan Free? it was premium but i don't know if it got canceled or not Country Mexico Device  iphone 7 Operating System iOS 13.3.1   My Question or Issue    i cre...
  • Petya
  • Community Legend
  • 365 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 365 Views
  • 1 replies
  • 0 likes

No email linked

I am making this post about my dad's account. Recently, it logged him out and it says that there was no account linked to his email, but it's the only email he has. It wouldn't let him reset his password or anything because his account just wasn't fo...

  • Visitor
  • I am making this post about my dad's account. Recently, it logged him out and it says that there was no account linked to his email, but it's the only email he has. It wouldn't let him reset his pass...
  • Emilia_8
  • Spotify Star
  • 216 Views
  • 1 replies
  • 0 likes
  • Account
  • 216 Views
  • 1 replies
  • 0 likes

Sonos Speaker

Hi, I have a sonos system. I use the system to play music from my Spotify account. One of my speakers have been stolen. I notice today when using spotify on my computer, that the music ends with the notification that my account are used elsewhere.Do ...

  • Casual Listener
  • Hi, I have a sonos system. I use the system to play music from my Spotify account. One of my speakers have been stolen. I notice today when using spotify on my computer, that the music ends with the ...
  • ralee_e
  • Newbie
  • 1669 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 1669 Views
  • 3 replies
  • 0 likes

Divorced parents, get them to unfollow me.

Hi my parents are divorced now and I don't want my dad to see what I'm doing! It's quite ridiculous that you cannot block people!

  • Regular
  • Hi my parents are divorced now and I don't want my dad to see what I'm doing! It's quite ridiculous that you cannot block people!
  • LoganGreen
  • Casual Listener
  • 443 Views
  • 5 replies
  • 0 likes
  • Account
    Other
  • 443 Views
  • 5 replies
  • 0 likes

Superuser Contribution I cant log in or create an account

PlanFreeCountry Romania DeviceGoogle Pixel 2 XLOperating SystemAndroid 10 My IssueHello,I had an account on this email adress: cristian.*******@gmail.comA few hours ago i closed that account and i received a "close my account" email mentioning the fo...

  • Casual Listener
  • Plan Free Country Romania   Device Google Pixel 2 XL Operating System Android 10   My Issue Hello, I had an account on this email adress: cristian.*******@gmail.com A few hours ...
  • Xenia
  • Moderator
  • 450 Views
  • 2 replies
  • 1 likes
  • Account
    Login
  • 450 Views
  • 2 replies
  • 1 likes

Can’t access account

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) I have Spotify premium,I can’t remember my password, and the email I used when I started is now disabled. How can...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   I have Spotify premium,I can’...
  • Emilia_8
  • Spotify Star
  • 360 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 360 Views
  • 2 replies
  • 0 likes

Not recognizing my Facebook account

PlanFreeCountryUSADeviceiPhone 11Operating SystemUnsure. iOS 10 maybe? My Question or IssueWhy is my Facebook account for Spotify not being recognized? It looks like I have 2 accounts. One through Facebook and another one without linking Facebook tog...

  • Casual Listener
  • Plan Free Country USA Device iPhone 11 Operating System Unsure. iOS 10 maybe?   My Question or Issue Why is my Facebook account for Spotify not being recognized? It looks like I have 2...
  • osornios
  • Spotify Star
  • 436 Views
  • 3 replies
  • 0 likes
  • Account
    Free
    Login
  • 436 Views
  • 3 replies
  • 0 likes

Can't log in - spotify constantly gets stuck?

For a couple of days now, spotify isn't working. I had to login on my Windows computer, but when i type in my correct details and click on 'log in', the programm keeps staying on the same screen. I already re-installed the programm a couple of times,...

  • Newbie
  • For a couple of days now, spotify isn't working. I had to login on my Windows computer, but when i type in my correct details and click on 'log in', the programm keeps staying on the same screen. I a...
  • osornios
  • Spotify Star
  • 291 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
  • 291 Views
  • 1 replies
  • 0 likes

Facebook link

I have logged into Spotify, and connected it to my facebook, but for some reason (even with my login details) it's my sister's name and profile pic that shows up, any suggestions as to why?

  • Newbie
  • I have logged into Spotify, and connected it to my facebook, but for some reason (even with my login details) it's my sister's name and profile pic that shows up, any suggestions as to why?
  • osornios
  • Spotify Star
  • 214 Views
  • 1 replies
  • 0 likes
  • 214 Views
  • 1 replies
  • 0 likes

Multi account and account not visible

Hi guys! Yesterday i downloaded for first time spotify for Desktop. I made an account and i had problem, so i deleted and create new account and connected it to facebook. Now, if someone search my username on facebook is visible only my old account.....

  • Newbie
  • Hi guys! Yesterday i downloaded for first time spotify for Desktop. I made an account and i had problem, so i deleted and   create new account and connected it to facebook. Now, if someone ...
  • osornios
  • Spotify Star
  • 223 Views
  • 1 replies
  • 0 likes
  • 223 Views
  • 1 replies
  • 0 likes

connected account to facebook but account name is still shown

Hello,I connected my account to Facebook to have my facebook name displayed like shown on https://support.spotify.com/us/account_payment_help/account_basics/change-my-username/ but it still displays my account name instead of my Facebook name can som...

  • Newbie
  • Hello, I connected my account to Facebook to have my facebook name displayed like shown on https://support.spotify.com/us/account_payment_help/account_basics/change-my-username/  but it still ...
  • osornios
  • Spotify Star
  • 231 Views
  • 1 replies
  • 0 likes
  • 231 Views
  • 1 replies
  • 0 likes

Cant login

Can't acces my account(writing from the second one). When loggin i'm receiving message that password or username is incorrect, when i'm trying to reset my password reciving and error that my email adress is not registered. This is the third time happ...

  • Newbie
  • Can't acces my account(writing from the second one). When loggin i'm receiving message that password or username is incorrect, when i'm trying to reset my password reciving and error that my email ad...
  • osornios
  • Spotify Star
  • 231 Views
  • 1 replies
  • 0 likes
  • 231 Views
  • 1 replies
  • 0 likes

Superuser Contribution Help with switching around with two emails

A long time ago my gmail which my primary Spotify account runs on, got suspended and I am no longer able to access the gmail. I can't seem to remember my password to the primary account so I keep logging in through Facebook, although that is a bit an...

  • Newbie
  • A long time ago my gmail which my primary Spotify account runs on, got suspended and I am no longer able to access the gmail. I can't seem to remember my password to the primary account so I keep log...
  • Nikkhil
  • Casual Listener
  • 298 Views
  • 3 replies
  • 1 likes
  • Account
  • 298 Views
  • 3 replies
  • 1 likes

Deactivated Facebook i get logged out of Spotify after i upgraded to family premium now my account

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Emilia_8
  • Spotify Star
  • 208 Views
  • 1 replies
  • 0 likes
  • Account
  • 208 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Change billing date?

How do I change my billing date so that it's not hitting my card at a time when it's empty every month?

  • Casual Listener
  • How do I change my billing date so that it's not hitting my card at a time when it's empty every month?
  • Petya
  • Community Legend
  • 2272 Views
  • 7 replies
  • 1 likes
  • Account
    Subscription
  • 2272 Views
  • 7 replies
  • 1 likes

Superuser Contribution I can't register my daughter

I just tried to register my daughter for spotify so that she can use our family subscription and it doesn't work. I tried with two different email-addresses but it sort of times out.

  • Regular
  • I just tried to register my daughter for spotify so that she can use our family subscription and it doesn't work. I tried with two different email-addresses but it sort of times out.    
  • eldamiani
  • Casual Listener
  • 1310 Views
  • 16 replies
  • 1 likes
  • Account
  • 1310 Views
  • 16 replies
  • 1 likes

Address changed and password reset not working

Plan FamilyPremiumCountry UK Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueReceived several Spotify emails stating someone from another country is accessing accoun...

  • Casual Listener
  • Plan Family Premium Country UK   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Re...
  • Jose_M
  • Spotify Star
  • 307 Views
  • 3 replies
  • 0 likes
  • Account
  • 307 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Subscribed, but not getting premium anymore.

PlanFree, but had PremiumCountryNetherlands My Question or IssueI have a subscription for Spotify Family and my account page shows I have a Free subscription. I checked all the mentioned settings from the previous posts and help pages, but found noth...

  • Regular
  • Plan Free, but had Premium Country Netherlands   My Question or Issue I have a subscription for Spotify Family and my account page shows I have a Free subscription. I checked all the menti...
  • Ivan
  • Spotify Legend
  • 596 Views
  • 7 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 596 Views
  • 7 replies
  • 0 likes