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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8625 Views
  • 1 replies
  • 9 likes
  • Security
  • 8625 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 477130 Views
  • 979 replies
  • 111 likes
  • Account
  • 477130 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1209616 Views
  • 119 replies
  • 117 likes
  • Account
  • 1209616 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 119639 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 119639 Views
  • 72 replies
  • 12 likes

Superuser Contribution J’aimerai ajouter un paiement mais je n’arrive pas à le faire aidez-moi svp

J’aimerai effectuer le paiement de mon abonnement Spotify Premium avec mon compte paypal mais je n’y arrive pas. Actuellement mon abonnement Spotify Premium est relié à un compte paypal qui n’est pas le mien. Aidez moi à relier mon compte Spotify à m...

  • Visitor
  • J’aimerai effectuer le paiement de mon abonnement Spotify Premium avec mon compte paypal mais je n’y arrive pas. Actuellement mon abonnement Spotify Premium est relié à un compte paypal qui n’est pas...
  • Elena
  • Moderator
  • 143 Views
  • 1 replies
  • 0 likes
  • 143 Views
  • 1 replies
  • 0 likes

Porque me cobraron dos veces ?

Pague el 9/12/2022 y me cobraron nuevamente el 11/12/2022

  • Visitor
  • Pague el 9/12/2022 y me cobraron nuevamente el 11/12/2022
  • Bittencourt
  • Spotify Star
  • 174 Views
  • 1 replies
  • 0 likes
  • 174 Views
  • 1 replies
  • 0 likes

how to contact spotify. message box doesn't work

Trying to get help with billing. Message box won;t let me type in it

  • Visitor
  • Trying to get help with billing. Message box won;t let me type in it
  • Keanu_C
  • Community Legend
  • 261 Views
  • 1 replies
  • 0 likes
  • 261 Views
  • 1 replies
  • 0 likes

My account has stopped working. I am trying to refresh my payment method.

I am abroad now. But as I know the Premium account has to work. I can not refresh payment method because my current location is different than original registration

  • Visitor
  • I am abroad now. But as I know the Premium account has to work. I can not refresh payment method because my current location is different than original registration
  • Billy-J
  • Spotify Star
  • 128 Views
  • 1 replies
  • 0 likes
  • 128 Views
  • 1 replies
  • 0 likes

how to change credit card number

My credit card expired. I want to record new credit card number

  • Visitor
  • My credit card expired. I want to record new credit card number
  • Billy-J
  • Spotify Star
  • 191 Views
  • 1 replies
  • 0 likes
  • 191 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium descontado do cartão mas não consigo usufruir, diz que nao sou.

Tenho Spotify Premium, foi descontado este mês e no meu aplicativo diz que não sou. Minha conta está como se não fosse nada e precisasse ativar o premium.

  • Visitor
  • Tenho Spotify Premium, foi descontado este mês e no meu aplicativo diz que não sou. Minha conta está como se não fosse nada e precisasse ativar o premium.
  • AlejaR
  • Moderator
  • 138 Views
  • 1 replies
  • 0 likes
  • 138 Views
  • 1 replies
  • 0 likes

Superuser Contribution tengo un nuevo numero de teléfono y no puedo recuperar mi cuenta

tenia una cuenta registrada con un numero de teléfono pero ahora que tengo otro no tengo forma de que me llegue el código

  • Visitor
  • tenia una cuenta registrada con un numero de teléfono pero ahora que tengo otro no tengo forma de que me llegue el código
  • OscarDC
  • Moderator
  • 1420 Views
  • 1 replies
  • 0 likes
  • 1420 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot Add Member Due to Region

PlanPremiumCountryPhilippines My Question or IssueWay back 2019, my girlfriend flew to Canada. Before she flew to Canada, She's already using my account as we are living on the same house. I removed her from the plan member 3 weeks ago and when she a...

  • Casual Listener
  • Plan Premium Country Philippines   My Question or Issue Way back 2019, my girlfriend flew to Canada. Before she flew to Canada, She's already using my account as we are living on the same ...
  • OscarDC
  • Moderator
  • 325 Views
  • 3 replies
  • 0 likes
  • Premium
  • 325 Views
  • 3 replies
  • 0 likes

Superuser Contribution Password Reset is not sending an email

PlanPremium Duo, under my husband's subscriptionCountryFrance My Question or IssueI have been logged into Spotify for over 3 years on my phone and have forgotten my password. When I click the "forgot password" button and try to have an email sent to ...

  • Visitor
  • Plan Premium Duo, under my husband's subscription Country France    My Question or Issue I have been logged into Spotify for over 3 years on my phone and have forgotten my password. W...
  • Dian
  • Spotify Legend
  • 735 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
  • 735 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Podcat not found

PlanPremiumCountryItalyDeviceAllOperating SystemAll My Question or IssueThis podcat https://open.spotify.com/show/7czXJOvl7o3OqTQ95xEltS is not visible to my account. If i open this page without authentication i see the podcast, but if i login into i...

  • Regular
  • Plan Premium Country Italy Device All Operating System All   My Question or Issue This podcat https://open.spotify.com/show/7czXJOvl7o3OqTQ95xEltS is not visible to my account.  ...
  • grandeemme
  • Regular
  • 776 Views
  • 7 replies
  • 0 likes
  • Account
    Other
  • 776 Views
  • 7 replies
  • 0 likes

Charged for free account

Chatted with someone before and they said refund would take about 2 weeks, have not received refund yet

  • Visitor
  • Chatted with someone before and they said refund would take about 2 weeks, have not received refund yet
  • Maxim
  • Spotify Star
  • 140 Views
  • 1 replies
  • 0 likes
  • 140 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Artists

Sorry if I sound stupid or ignorant, but i trying to decide if i want to purchase a Spotify Premium membership. I was wondering what artists weren't on Spotify? If you could help me out, and list some of the big/famous artists that arent on Spotify.....

  • Newbie
  • Sorry if I sound stupid or ignorant, but i trying to decide if i want to purchase a Spotify Premium membership. I was wondering what artists weren't on Spotify? If you could help me out, and list som...
  • klipzy88
  • Newbie
  • 836 Views
  • 6 replies
  • 0 likes
  • 836 Views
  • 6 replies
  • 0 likes

Superuser Contribution I cannot get password reset email...

Please help me, this is the situation:I made a free spotify account with my goggle email on macbook. I'm living in china, so I used vpn to create the account. I I restarted my phone and my account has been logged out from my phone, but I can't log in...

  • Newbie
  • Please help me, this is the situation: I made a free spotify account with my goggle email on macbook. I'm living in china, so I used vpn to create the account. I I restarted my phone and my account ...
  • AlejaR
  • Moderator
  • 433 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
  • 433 Views
  • 1 replies
  • 0 likes

some nummers don't play

i see the nummer but it is darker and when i klick on it it says 'this content is not available'

  • Visitor
  • i see the nummer but it is darker and when i klick on it it says 'this content is not available'
  • Billy-J
  • Spotify Star
  • 150 Views
  • 1 replies
  • 0 likes
  • 150 Views
  • 1 replies
  • 0 likes

Why was the podcast I uploaded not published?

I'm Saygın Yiğit from Turkey. I uploaded a podcast about 17 hours ago. I entered the RSS link, but the podcast I uploaded is still not published. Please help me as soon as possible. I've been waiting for hours.It's my RSS link;https://media.rss.com/s...

  • Casual Listener
  • I'm Saygın Yiğit from Turkey. I uploaded a podcast about 17 hours ago. I entered the RSS link, but the podcast I uploaded is still not published. Please help me as soon as possible. I've been wai...
  • Billy-J
  • Spotify Star
  • 613 Views
  • 5 replies
  • 0 likes
  • 613 Views
  • 5 replies
  • 0 likes

Can't find my premium account with all of my liked songs

PremiumFrance XIOMI My Question or IssueI had an account with my payment details but cant find it now, though still paying**bleep** or **bleep**payment details ends with 0445

  • Visitor
  •  Premium France    XIOMI   My Question or Issue I had an account with my payment details but cant find it now, though still paying **bleep** or  **bleep** payme...
  • Billy-J
  • Spotify Star
  • 184 Views
  • 1 replies
  • 0 likes
  • Account
  • 184 Views
  • 1 replies
  • 0 likes

byte av gammal meiladress

den gamla mailadressen har varit redacted. Jag vill ha den mailadress som jag använder idag. Går detta att ordna?? [edit - removed personal information]

  • Visitor
  • den gamla mailadressen har varit redacted. Jag vill ha den mailadress som jag använder idag. Går detta att ordna??   [edit - removed personal information]
  • Billy-J
  • Spotify Star
  • 188 Views
  • 1 replies
  • 0 likes
  • 188 Views
  • 1 replies
  • 0 likes

Someone keeps using my spotify

I ex keeps using my spotify through our old alexa device. I keep changing my password and logging out on all devices but some how it keeps reconnecting to him. How do i stop this without getting rid of this account all together. It's bad enough as it...

  • Visitor
  • I ex keeps using my spotify through our old alexa device. I keep changing my password and logging out on all devices but some how it keeps reconnecting to him. How do i stop this without getting rid ...
  • Billy-J
  • Spotify Star
  • 324 Views
  • 1 replies
  • 0 likes
  • Account
  • 324 Views
  • 1 replies
  • 0 likes

Cannot update country and card information

When change country - the page offering to choose the plan. I’m choosing, but the page is coming back to the beginning and don’t open the card information form. What should I do? Really tricky

  • Visitor
  • When change country - the page offering to choose the plan. I’m choosing, but the page is coming back to the beginning and don’t open the card information form. What should I do? Really tricky
  • Billy-J
  • Spotify Star
  • 196 Views
  • 1 replies
  • 0 likes
  • 196 Views
  • 1 replies
  • 0 likes