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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Yordan
  • Moderator
  • 395811 Views
  • 943 replies
  • 107 likes
  • Account
  • 395811 Views
  • 943 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1170356 Views
  • 119 replies
  • 112 likes
  • Account
  • 1170356 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 98805 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 98805 Views
  • 68 replies
  • 10 likes

Solved!! Rogers account not showing up as premium

I have a 24 month spotify premium subscription for the accounts through rogers. two of my accounts work fine but one is not showing up as premium. Help!

  • Visitor
  • I have a 24 month spotify premium subscription for the accounts through rogers. two of my accounts work fine but one is not showing up as premium. Help!
  • Maxim
  • Spotify Star
  • 175 Views
  • 1 replies
  • 0 likes
  • 175 Views
  • 1 replies
  • 0 likes

your contact form isnt a contact form if it doesnt give me a darn contact form

ive spent the last half hour attempting to start a contact form and all it does is direct me to different questions but never gives me a contact form. **bleep**

  • Visitor
  • ive spent the last half hour attempting to start a contact form and all it does is direct me to different questions but never gives me a contact form. **bleep**
  • Maxim
  • Spotify Star
  • 345 Views
  • 5 replies
  • 0 likes
  • 345 Views
  • 5 replies
  • 0 likes

I was charged for being premium and I am still userfree

Ayer pague $0.99 por 3 meses premium, me los cobraron 2 veces y aun no me activan el premium, al pagar me salia un mensaje "que la tarjeta de credito fue usada hace poco", pues pague otra cuenta con ella Yesterday I paid $ 0.99 for 3 months premium, ...

  • Casual Listener
  • Ayer pague $0.99 por 3 meses premium, me los cobraron 2 veces y aun no me activan el premium, al pagar me salia un mensaje "que la tarjeta de credito fue usada hace poco", pues pague otra cuenta con ...
  • Maxim
  • Spotify Star
  • 269 Views
  • 7 replies
  • 0 likes
  • Subscription
  • 269 Views
  • 7 replies
  • 0 likes

Solved!! change username

A friend of mine linked his facebook to my spotify account that was open in my computer. Now His name and profile photo appears in my account. How can I solve it? I have not (and don't want to) facebook account

  • Casual Listener
  • A friend of mine linked his facebook to my spotify account that was open in my computer. Now His name and profile photo appears in my account. How can I solve it? I have not (and don't want to) faceb...
  • lodiviu
  • Casual Listener
  • 356 Views
  • 4 replies
  • 0 likes
  • 356 Views
  • 4 replies
  • 0 likes

Solved!! What counts as a month?

Hi, I've signed up for Premium $0.99 per month today (26th Nov) and am wondering will one month be finished on the 30th Nov or in 30 days time?

  • Casual Listener
  • Hi,   I've signed up for Premium $0.99 per month today (26th Nov) and am wondering will one month be finished on the 30th Nov or in 30 days time?    
  • gabbydgz
  • Casual Listener
  • 394 Views
  • 2 replies
  • 0 likes
  • 394 Views
  • 2 replies
  • 0 likes

Subscribed promo package but not getting premium

Hi, I subscribed the promo package with the same credit card, but it seems that I paid without getting the premium account for the second account Can someone help? Or contact the spotify management? Thank you very much

  • Newbie
  • Hi, I subscribed the promo package with the same credit card, but it seems that I paid without getting the premium account for the second account   Can someone help? Or contact the spotify&nbs...
  • Maxim
  • Spotify Star
  • 116 Views
  • 1 replies
  • 0 likes
  • Premium
  • 116 Views
  • 1 replies
  • 0 likes

Account Statistics / Information

Hello. I want to this account. Help.

  • Visitor
  • Hello. I want to this account. Help.
  • Maxim
  • Spotify Star
  • 141 Views
  • 1 replies
  • 0 likes
  • Account
  • 141 Views
  • 1 replies
  • 0 likes

Paid for student discount but I am not eligible

I am a highschool student and I paid for the student discount but after paying I was asked to confirm my college but I am still in highschool. I did not know that it was only for college students and now I do not know how to cancel and get my refund ...

  • Newbie
  • I am a highschool student and I paid for the student discount but after paying I was asked to confirm my college but I am still in highschool. I did not know that it was only for college students and...
  • Maxim
  • Spotify Star
  • 176 Views
  • 1 replies
  • 0 likes
  • 176 Views
  • 1 replies
  • 0 likes

Probleme beim PW

Sehr geehrtes Spotify Team, ich habe problme mit meinem Konto und PW bei Ihnen. Ich kann zwar das PW ädern und dann auf dem folgenden Link auf mein Konto zugreifen, sofern ich aber mich abmelde und neu einloggen will akzeptiert er das PW nicht mehr u...

  • Casual Listener
  • Sehr geehrtes Spotify Team,   ich habe problme mit meinem Konto und PW bei Ihnen. Ich kann zwar das PW ädern und dann auf dem folgenden Link auf mein Konto zugreifen, sofern ich aber mich abme...
  • Nico
  • Community Legend
  • 257 Views
  • 3 replies
  • 0 likes
  • 257 Views
  • 3 replies
  • 0 likes

Overcharged Student Account

My student account charges $5.37 per month. However, for the months of October and November I was charged $10.75. My account does not renew until 12/22/2016. How do I request my refund?

  • Newbie
  • My student account charges $5.37 per month. However, for the months of October and November I was charged $10.75. My account does not renew until 12/22/2016. How do I request my refund? 
  • Maxim
  • Spotify Star
  • 244 Views
  • 1 replies
  • 0 likes
  • 244 Views
  • 1 replies
  • 0 likes

Spotify doesn't recognize my e-mail address (though it does recognize my user name)

When logging in or trying to retrieve a forgotten password, Spotify doesn't recognize my e-mail address. I managed to change password/login by entering my user name though. Any idea on how to fix this? The problem arose after trying to change passwor...

  • Regular
  • When logging in or trying to retrieve a forgotten password, Spotify doesn't recognize my e-mail address. I managed to change password/login by entering my user name though. Any idea on how to fix thi...
  • user-removed
  • Not applicable
  • 6582 Views
  • 14 replies
  • 0 likes
  • 6582 Views
  • 14 replies
  • 0 likes

Solved!! Had 7 days trial. Paid for the 3 Month trial, cancelling the subscription minutes later.

It says my premium will end today (the day which the 7day trial will end). So, did I lose the 3 month deal I just paid?

  • Casual Listener
  • It says my premium will end today (the day which the 7day trial will end). So, did I lose the 3 month deal I just paid?
  • Marcelogabrels
  • Casual Listener
  • 383 Views
  • 4 replies
  • 0 likes
  • 383 Views
  • 4 replies
  • 0 likes

I bought spotify premium but it isn't working

I paid for spotify premium about an hour ago but i still can't listen to my songs offline and i get ads. I have tried to log out and log in out of spotify, i restarted my laptop nothing changed. HELP?

  • Regular
  • I paid for spotify premium about an hour ago but i still can't listen to my songs offline and i get ads. I have tried to log out and log in out of spotify, i restarted my laptop nothing changed. HELP?
  • Nico
  • Community Legend
  • 504 Views
  • 9 replies
  • 0 likes
  • 504 Views
  • 9 replies
  • 0 likes

Charged even if 9kr for 3 month was not accepted

Im charged 9kr even if my account is still not premium

  • Newbie
  • Im charged 9kr even if my account is still not premium
  • Maxim
  • Spotify Star
  • 151 Views
  • 1 replies
  • 0 likes
  • 151 Views
  • 1 replies
  • 0 likes

Solved!! Log out all sessions

Was hoping a moderator could log out all sessions of my Spotify account please. Logged in on a girlfriend's phone that is now and ex and she keeps playing music which is causing my music to stop playing.

Thank you!

Jackie L.

  • Newbie
  • Was hoping a moderator could log out all sessions of my Spotify account please. Logged in on a girlfriend's phone that is now and ex and she keeps playing music which is causing my music to stop play...
  • iwes
  • Casual Listener
  • 14398 Views
  • 7 replies
  • 0 likes
  • Other
  • 14398 Views
  • 7 replies
  • 0 likes

Wrong country on profile

Ok, I posted this a while ago: "Hi, I'm studying in Europe for the semester and I had a Premium Spotify account for the past 4 months in Canada, where I'm from. My parents decided to add the family Premium package and invited me to join them on it. S...

  • Casual Listener
  • Ok, I posted this a while ago:  "Hi, I'm studying in Europe for the semester and I had a Premium Spotify account for the past 4 months in Canada, where I'm from. My parents decided to add the f...
  • LP_lep
  • Casual Listener
  • 143 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 143 Views
  • 2 replies
  • 0 likes

Aanbieding premium omzetten naar familie

Hallo ik heb een aanbieding gekregen 3 maanden spotify premium voor €9.99. Kunnen jullie hiervoor in de plaats mij een aanbieding doen van 3 maanden spotify premium family voor €14.99?

  • Newbie
  • Hallo ik heb een aanbieding gekregen 3 maanden spotify premium voor €9.99. Kunnen jullie hiervoor in de plaats mij een aanbieding doen van 3 maanden spotify premium family voor €14.99?
  • Hubo
  • Community Legend
  • 310 Views
  • 1 replies
  • 0 likes
  • 310 Views
  • 1 replies
  • 0 likes

Solved!! Gift Cards Spotify Premium

Hello! Does the recipient email address asked needs to be the account that is linked to Spotify? Or it is just any email that will be receiving the gift card code? Thank you!

  • Newbie
  • Hello!   Does the recipient email address asked needs to be the account that is linked to Spotify? Or it is just any email that will be receiving the gift card code? Thank you!
  • Maxim
  • Spotify Star
  • 216 Views
  • 1 replies
  • 0 likes
  • 216 Views
  • 1 replies
  • 0 likes

My son use my same debit card to migrate premium, but doesn't work

We (my son and me) try to use my debit card to migrate his account to premium with $0.99. The charge was done, but he received a message that he used the promo, and isn't right, he never have used that promo, it was the first time. How can we fix thi...

  • Newbie
  • We (my son and me) try to use my debit card to migrate his account to premium with $0.99. The charge was done, but he received a message that he used the promo, and isn't right, he never have used th...
  • Maxim
  • Spotify Star
  • 122 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 122 Views
  • 1 replies
  • 0 likes

Premium

Just got charged 12.99 for premium but spotify is advertising a "gift" of 3 months of spotify for 99 cents what's up with that

  • Newbie
  • Just got charged 12.99 for premium but spotify is advertising a "gift" of 3 months of spotify for 99 cents what's up with that
  • Maxim
  • Spotify Star
  • 138 Views
  • 1 replies
  • 0 likes
  • 138 Views
  • 1 replies
  • 0 likes