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Solved!! i can’t change the country

hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country

Newbie

Joan

Moderator

76530 Views

28 replies

0 likes

  • 76530 Views
  • 28 replies
  • 0 likes

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

94402 Views

9 replies

2 likes

Account
Login
  • 94402 Views
  • 9 replies
  • 2 likes

premium

Hei Nå har jeg på nytt problem med kontoen min. Jeg får reklame, kan ikke spille på mobil, kan ikke spille off-line. Jan Viggo Iversen PS . Mitt brukernavn er andberget.

Newbie

Hei   Nå har jeg på nytt problem med kontoen min. Jeg får reklame, kan ikke spille på mobil, kan ikke spille off-line.   Jan Viggo Iversen   PS . Mitt brukernavn er andberget.

165 Views

0 replies

0 likes

  • 165 Views
  • 0 replies
  • 0 likes

Subscription

I have cancelled my premium membership but I am still being charged $10 a month for this. How do I get my money back and not be charged in the future?

Newbie

I have cancelled my premium membership but I am still being charged $10 a month for this. How do I get my money back and not be charged in the future?

Jacob

Community Legend

272 Views

1 replies

0 likes

  • 272 Views
  • 1 replies
  • 0 likes

Discover Weekly photo

Hi, I don't know what Spotify uses for to choose a cover for the Discover Weekly playlist. Mine is a pic I posted on Facebook months ago and it's so bad for me right now. Could I change it? Thanks a lot!

Casual Listener

Hi, I don't know what Spotify uses for to choose a cover for the Discover Weekly playlist. Mine is a pic I posted on Facebook months ago and it's so bad for me right now. Could I change it? Thanks a ...

gianniandrei

Newbie

1604 Views

6 replies

0 likes

  • 1604 Views
  • 6 replies
  • 0 likes

Solved!! Student account charged full price suddenly?

Before I'm told, YES I made sure that I signed up under the United States student discount. I have been for a while. It is only just this month that I have been charged the full amount. I am still a student and have physical proof of my attendance at...

Newbie

Before I'm told, YES I made sure that I signed up under the United States student discount. I have been for a while. It is only just this month that I have been charged the full amount. I am sti...

dgarcia721

Newbie

7053 Views

9 replies

3 likes

Premium
Subscription
  • 7053 Views
  • 9 replies
  • 3 likes

Superuser Contribution 0,99 tl 3 ay kampanyasından faydalanamıyorum ?

kredi kartımdan ödeme yapmama rağmen üyeliğim başlatılmadı?acaba aksilik mi oldu dedim ve 2 gün sonra bir ödeme daha yaptım fakat olmadı?hesabımda "makbuz bulunamadı " ibaresi var ama kredi kartı hesap hareketlerinde "spotify ödemesi" mevcut görünüyo...

Newbie

kredi kartımdan ödeme yapmama rağmen üyeliğim başlatılmadı? acaba aksilik mi oldu dedim ve 2 gün sonra  bir ödeme daha yaptım fakat olmadı?hesabımda "makbuz bulunamadı " ibaresi var ama kredi k...

FabianS_Bogota

Roadie

287 Views

1 replies

0 likes

  • 287 Views
  • 1 replies
  • 0 likes

Facebook linked account

I had a account linked to a facebook that weren't supposed to be linked to, I really need the username to be changed but I don't want to lose all the playlists, the follows and such. Can someone help me? I tried to contact Spotify but nothing happene...

Newbie

 I had a account linked to a facebook that weren't supposed to be linked to, I really need the username to be changed but I don't want to lose all the playlists, the follows and such. Can someon...

Maxim

Spotify Star

224 Views

1 replies

0 likes

Account
  • 224 Views
  • 1 replies
  • 0 likes

Preimum sorunu

Değişik kredi kartılarıyala denediğim halde Kardiyo sorun tarayıcı felan değiştirdim genede Kardiyo sorun Tüh, Kartın Veya Ödeme sağlayıcın kötü Bir Gün geçiriyor galiba. Merak etme, senden hiç Ücret alınmadı. Tekrar dene Veya Başka Bir Ödeme yöntemi...

Visitor

Değişik kredi kartılarıyala denediğim halde Kardiyo sorun tarayıcı felan değiştirdim genede Kardiyo sorun  Tüh, Kartın Veya Ödeme sağlayıcın kötü Bir Gün geçiriyor galiba. Merak etme, senden h...

266 Views

0 replies

0 likes

Other
Premium
Security
Subscription
Unlimited
  • 266 Views
  • 0 replies
  • 0 likes

Solved!! do i have to create a new account if i cancel my premium subscription?

I would like to keep all of my saved playlists etc. But if I log in to my old-premium account, I'll be automatically re-subscribed. So do I need a whole new account?

Casual Listener

I would like to keep all of my saved playlists etc. But if I log in to my old-premium account, I'll be automatically re-subscribed. So do I need a whole new account?

drcindie

Casual Listener

428 Views

2 replies

0 likes

  • 428 Views
  • 2 replies
  • 0 likes

Updating payment help please!

Hi! My student discount ended in May and since then I have been back on the normal Premium. I got a new debt card recently and when I try to update my details for payment it brings me to a page where I have to verify that I'm still a student even tho...

Newbie

Hi!   My student discount ended in May and since then I have been back on the normal Premium. I got a new debt card recently and when I try to update my details for payment it brings me to a p...

Maxim

Spotify Star

245 Views

1 replies

0 likes

  • 245 Views
  • 1 replies
  • 0 likes

Deactivated Facebook, Lost Spotify Premium, Had to Start New Acct but Already Paid for this month...

Dear Spotify, I am not sure what to do. I deactivated my Facebook last night and forgot that it had been connected to my Spotify Premium. When I tried to log onto Spotify at work/on my iphone, it said that the username could not be accessed. I decide...

Newbie

Dear Spotify,   I am not sure what to do. I deactivated my Facebook last night and forgot that it had been connected to my Spotify Premium. When I tried to log onto Spotify at work/on my iphon...

180 Views

0 replies

0 likes

Premium
  • 180 Views
  • 0 replies
  • 0 likes

Solved!! Ayuda con mi subscripcion

Spotify no me deja realizar el pago, la tarjeta tiene salgo, no expiro y la puedo utilizar en steam.

Casual Listener

Spotify no me deja realizar el pago, la tarjeta tiene salgo, no expiro y la puedo utilizar en steam.

Bittencourt

Spotify Star

457 Views

3 replies

0 likes

Subscription
  • 457 Views
  • 3 replies
  • 0 likes

ERR_TOO_MANY_REDIRECTS & Cant login with facebook, error 3.

Cannot log to my account on desktop /mobile/web clientwhen i try to log in spotify site to see my account i get ERR_TOO_MANY_REDIRECTSwhen i try to log in using facebook i have this error - "ERROR: 3"when i try to reset my password i have this error ...

Roadie

Cannot log to my account on desktop /mobile/web client when i try to log in spotify site to see my account i get ERR_TOO_MANY_REDIRECTS when i try to log in using facebook i have this err...

ClaudioMiguelMX

Casual Listener

16694 Views

44 replies

2 likes

Account
Login
Other
  • 16694 Views
  • 44 replies
  • 2 likes

Deleting account

I'm being billed through iTunes but it shows my Spotify is not linked with iTunes so I can't cancel it because I can't contact the developer of Spotify.. I just want to switch over to the family plan and nothing is helpful onto how to cancel this.

Newbie

I'm being billed through iTunes but it shows my Spotify is not linked with iTunes so I can't cancel it because I can't contact the developer of Spotify.. I just want to switch over to the family plan...

Maxim

Spotify Star

290 Views

1 replies

0 likes

  • 290 Views
  • 1 replies
  • 0 likes

Ideal

Hey,I want to have premium for 99 cents 3 months long, but when i want to pay i only can pay with creditcard or paypal and when i choose paypal then i only can choose to create a paypal account with creditcard.. but i haven't got a creditcard.Althoug...

Newbie

Hey, I want to have premium for 99 cents 3 months long, but when i want to pay i only can pay with creditcard or paypal and when i choose paypal then i only can choose to create a paypal account wit...

Hubo

Community Legend

287 Views

1 replies

0 likes

  • 287 Views
  • 1 replies
  • 0 likes

I have my premium account through Facebook

I have my premium account through Facebook but I would like to transfer it all to an email account so I can listen to it on my playstation without having to pay for 2 accounts who can help me to transfer premium membership I have created the second a...

Newbie

I have my premium account through Facebook but I would like to transfer it all to an email account so I can listen to it on my playstation without having to pay for 2 accounts who can help me to tran...

Maxim

Spotify Star

210 Views

1 replies

0 likes

Account
Premium
Subscription
  • 210 Views
  • 1 replies
  • 0 likes

Help with Searching friends

HI! I just got the preimium student discount for spotify and it isn't letting me connect with friends? Is there a setting i have to have to be able to search my friends up or does this discount not let me search my friends?? Thanks

Casual Listener

HI! I just got the preimium student discount for spotify and it isn't letting me connect with friends? Is there a setting i have to have to be able to search my friends up or does this discount not l...

171 Views

0 replies

0 likes

Account
Premium
  • 171 Views
  • 0 replies
  • 0 likes

Solved!! Can't buy Premium

Hi, I have problems with payment for the premium account. The things is now I live in Latvia, but my card is registered in the country, where there's no Spotify yet. And there is no way that i'll get local bank account in the nearest future. Is there...

Casual Listener

Hi, I have problems with payment for the premium account. The things is now I live in Latvia, but my card is registered in the country, where there's no Spotify yet. And there is no way that i'l...

Jacob

Community Legend

453 Views

3 replies

0 likes

Account
Premium
  • 453 Views
  • 3 replies
  • 0 likes

2 accounts being charged

I'm being charged for two accounts somehow and don't know the login for one of them to cancel it. how do i find it to open it? not my facebook or email works.

Newbie

I'm being charged for two accounts somehow and don't know the login for one of them to cancel it.  how do i find it to open it?  not my facebook or email works.

Maxim

Spotify Star

205 Views

1 replies

0 likes

  • 205 Views
  • 1 replies
  • 0 likes

Delete Spotify Account

hey guys. is there a way to COMPLETELY delete my spotify account and remove my paypal data from it? please help

Visitor

hey guys. is there a way to COMPLETELY delete my spotify account and remove my paypal data from it?   please help ❤️    

Maxim

Spotify Star

177 Views

1 replies

0 likes

Account
  • 177 Views
  • 1 replies
  • 0 likes

Solved!! Can't activate premium (3 Months/0,99€)

Hi guys.I'm from Germany and I have a problem with the activation of the offer 3 months premium for 99 cents.I want to pay with PayPal, but when I pay I get redirected back to the page of the offer, and my account isn't activated and my paypal doesn'...

Casual Listener

Hi guys. I'm from Germany and I have a problem with the activation of the offer 3 months premium for 99 cents. I want to pay with PayPal, but when I pay I get redirected back to the page of the...

Maxim

Spotify Star

514 Views

3 replies

0 likes

  • 514 Views
  • 3 replies
  • 0 likes