Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80429 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
653891 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
734366 Views
18 replies
29 likes
No puedo entrar a mi cuenta, necesito ayuda
No puedo entrar a mi cuenta, necesito ayuda
Newbie
243 Views
2 replies
0 likes
I have premium and lost it. Went to start it again and it offered me student. I tried the student but couldn't get it verified so I left it be and just did the regular premium. Checked my bank account and I've been charged for premium and student. Ho...
I have premium and lost it. Went to start it again and it offered me student. I tried the student but couldn't get it verified so I left it be and just did the regular premium. Checked my bank accoun...
Roadie
291 Views
1 replies
0 likes
Realicé un pago, para obtener 30 días gratis, después de estos empezaba a cobrar mi suscripción, y no fue así sólo tuve un mes y ya, así que exijo que por favor señores de Spotify me solucionen esto
Realicé un pago, para obtener 30 días gratis, después de estos empezaba a cobrar mi suscripción, y no fue así sólo tuve un mes y ya, así que exijo que por favor señores de Spotify me solucionen esto
Roadie
2385 Views
1 replies
1 likes
How can I change from the family plan back to just premium?
How can I change from the family plan back to just premium?
Spotify Star
314 Views
1 replies
0 likes
Hi!Can i use the Spotify logo as avatar on my instagramprofile? I wanna make a account on instagram for The Netherlands.
Hi! Can i use the Spotify logo as avatar on my instagramprofile? I wanna make a account on instagram for The Netherlands.
Spotify Star
609 Views
1 replies
0 likes
I recently got deleted from FB, I was wondering how I should transfer premium accounts that I'm currently paying for to another?
I recently got deleted from FB, I was wondering how I should transfer premium accounts that I'm currently paying for to another?
Roadie
361 Views
1 replies
0 likes
I signed a two year contract with a Fido pulse plan about a year ago. I recently had to upgrade my phone but was told that my two years free with spotify would transfer over to my new phone and I would still have a spotify premium account until augus...
I signed a two year contract with a Fido pulse plan about a year ago. I recently had to upgrade my phone but was told that my two years free with spotify would transfer over to my new phone and I wou...
Spotify Star
328 Views
1 replies
0 likes
Hi, We are in urgent need for Spotify's billing support phone number as we cannot find it anywhere on the website. Our bank needs a direct phone line to speak with a Spotify representitive. Thanks.
Hi, We are in urgent need for Spotify's billing support phone number as we cannot find it anywhere on the website. Our bank needs a direct phone line to speak with a Spotify repres...
Newbie
816 Views
2 replies
0 likes
Alright, so, basically, ever since I tried upgrading to Spotify Premium, every time I go in the screen, everything goes fine, I enter my ZIP code, all good, I can only pay with Paypal so I log in, everything goes fine until this point.I log into my P...
Alright, so, basically, ever since I tried upgrading to Spotify Premium, every time I go in the screen, everything goes fine, I enter my ZIP code, all good, I can only pay with Paypal so I log in, ev...
Newbie
423 Views
3 replies
0 likes
Boa tarde,Efetuei o pagamento há alguns dias, porém ainda não estou tendo acesso ao plano premiam. A confirmação do pagamento já foi feito, gostaria de um posicionamento ou instruções para que eu possa ativar o modo premium
Boa tarde, Efetuei o pagamento há alguns dias, porém ainda não estou tendo acesso ao plano premiam. A confirmação do pagamento já foi feito, gostaria de um posicionamento ou instruções para que eu p...
Spotify Star
614 Views
1 replies
0 likes
Hi! I'm an old premium user, my wife has been a family user for some time- but now my daughter is unable to login, though I see no error in invitation sent to her email account (on icloud.com). The login password provided does not work (on iOS device...
Hi! I'm an old premium user, my wife has been a family user for some time- but now my daughter is unable to login, though I see no error in invitation sent to her email account (on icloud.co...
Spotify Star
332 Views
1 replies
0 likes
Hi There, Started a premium account a few months ago, ever since I gave my credit card information my card has been compromised. I got a new card and it was compromised again. Spotify is the only new pre-authorized on my card, everything else has bee...
Hi There, Started a premium account a few months ago, ever since I gave my credit card information my card has been compromised. I got a new card and it was compromised again. Sp...
Spotify Star
341 Views
1 replies
0 likes
Hello, I recently went through the process of going premium through the student discount, however, at the end of the process it told me that the system in unable to verify that I am a student at my college. I shrugged and gave up. I just checked my b...
Hello, I recently went through the process of going premium through the student discount, however, at the end of the process it told me that the system in unable to verify that I am a student at my c...
Spotify Star
189 Views
1 replies
0 likes
Hello,my daughter is using a german Spotify Free account. She is now living in Egypt and we want to offer her some Spotify Pro months as a birthday gift. Can she redeem this (online) gift card from there?Sincerely, tv
Hello, my daughter is using a german Spotify Free account. She is now living in Egypt and we want to offer her some Spotify Pro months as a birthday gift. Can she redeem this (online) gift card from...
Regular
1059 Views
4 replies
0 likes
So, I recently canceled my sub, since I can't afford it right now, just saw that I still got charged for it, how do I get in contact with the right persons? I want my money back, not paying for something that I havent signed for. Also on another note...
So, I recently canceled my sub, since I can't afford it right now, just saw that I still got charged for it, how do I get in contact with the right persons? I want my money back, not paying for somet...
Casual Listener
973 Views
4 replies
0 likes
I've two unknown devices which are taking over my Spotify account, listening music, and deleting my playlist. I use Facebook to login to I changed my Facebook password and logout of all devices. When I logged in the other devices where still listed a...
I've two unknown devices which are taking over my Spotify account, listening music, and deleting my playlist. I use Facebook to login to I changed my Facebook password and logout of al...
Casual Listener
678 Views
5 replies
0 likes
how do i go about this in order to take advantage of the rogers offer? and not to lose my account.
how do i go about this in order to take advantage of the rogers offer? and not to lose my account.
Spotify Star
197 Views
1 replies
0 likes
I just subscriped for the student discount with premium but they charged me the full $10 HOW DO I GET MY MONEY BACK, I am very frustrated and need to talk to a real person
I just subscriped for the student discount with premium but they charged me the full $10 HOW DO I GET MY MONEY BACK, I am very frustrated and need to talk to a real person
Spotify Star
2715 Views
12 replies
0 likes
