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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
88703 Views
9 replies
2 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
758051 Views
18 replies
29 likes
I just paid for premium for family. my daughter and I both want to listen to different playlists-but somehow I connected to hers, and now I can't figure out how to play my own playlist, while she plays hers. Any help??
I just paid for premium for family. my daughter and I both want to listen to different playlists-but somehow I connected to hers, and now I can't figure out how to play my own playlist, while she pla...
Casual Listener
473 Views
2 replies
0 likes
I cancelled my premium on one of my Spotify accounts and am now trying to resubscribe on my new Spotify account. It is telling me I can't use the student discount because its connected to my previous account. Is there a time frame when I can use my s...
I cancelled my premium on one of my Spotify accounts and am now trying to resubscribe on my new Spotify account. It is telling me I can't use the student discount because its connected to my previous...
Roadie
232 Views
1 replies
0 likes
Spotify Star
319 Views
1 replies
0 likes
Hello, I had Premium and now switched to Family to be able to listen to Spotify on different platforms at the same time. I'm logged in on 2 Iphone and 2 Ipad and 1 computer with Premium all under the same user name. How can I switched them all under ...
Hello, I had Premium and now switched to Family to be able to listen to Spotify on different platforms at the same time. I'm logged in on 2 Iphone and 2 Ipad and 1 computer with Premium all under the...
Newbie
11827 Views
5 replies
1 likes
Faz alguns meses que tento acessar minha conta Premium, que pago todos os meses e não consigo acessar. Como a senha era salva no computador não sei mais qual login é senha e qual email era cadastrado, se algum que já esteja desativado ou não. Pelo at...
Faz alguns meses que tento acessar minha conta Premium, que pago todos os meses e não consigo acessar. Como a senha era salva no computador não sei mais qual login é senha e qual email era cada...
Newbie
595 Views
4 replies
1 likes
Hi good evening!!! I registered to spotify premium that is good for one month, but when I tried to use it, it still shows me that im subscribed to a free spotify and not premium. I even tried logging out and logging back in but it still shows me a sa...
Hi good evening!!! I registered to spotify premium that is good for one month, but when I tried to use it, it still shows me that im subscribed to a free spotify and not premium. I even tried logging...
Casual Listener
206 Views
2 replies
0 likes
Me dice q tengo 14 días para usar al extranjero... pero me fijo el perfil y en la cuenta de Facebook... todo cuenta de Nueva Zelanda. Y no me entra. Que hago?
Me dice q tengo 14 días para usar al extranjero... pero me fijo el perfil y en la cuenta de Facebook... todo cuenta de Nueva Zelanda. Y no me entra. Que hago?
Roadie
244 Views
1 replies
0 likes
Hi I'm trying to get the premium trial for 30 days free but its not accepting debit card (MasterCard) do you accept debit card or do I need a credit card?
Hi I'm trying to get the premium trial for 30 days free but its not accepting debit card (MasterCard) do you accept debit card or do I need a credit card?
Casual Listener
2473 Views
3 replies
0 likes
I can't cancel through anything, not my phone, not itunes and not on here. I don't have the black button to cancel, i only have a button suggesting I try premium. This is really frustrating.
I can't cancel through anything, not my phone, not itunes and not on here. I don't have the black button to cancel, i only have a button suggesting I try premium. This is really frustrating.
Roadie
256 Views
1 replies
0 likes
When I set up my account originally I allowed my daughter to use it on her phone as I didn't realise only one person could use it. I recently thought it would be helpful to upgrade to a family account so we could both use it. She obviously has all he...
When I set up my account originally I allowed my daughter to use it on her phone as I didn't realise only one person could use it. I recently thought it would be helpful to upgrade to a family accoun...
Roadie
277 Views
1 replies
0 likes
I canceled my premium for this month, but they still took money from my bank account. I currently live in sweden. How can i take this further and get my money back? Becuse i really need my 100 sek for this month.
I canceled my premium for this month, but they still took money from my bank account. I currently live in sweden. How can i take this further and get my money back? Becuse i really need my 100 sek fo...
Roadie
252 Views
2 replies
0 likes
We have family premium in my house and it works four every one but me! I have tried too logout and erased the app but it still says that I have Spotify free!! WAY???
We have family premium in my house and it works four every one but me! I have tried too logout and erased the app but it still says that I have Spotify free!! WAY???
Roadie
289 Views
2 replies
0 likes
Hi, I've upgraded my account to premium and it is still stating it's running as a free account. The charge has come straight out of my bank and yes I have logged in and out numerous times trying to get it to work! I've even rebooted my phone to see i...
Hi, I've upgraded my account to premium and it is still stating it's running as a free account. The charge has come straight out of my bank and yes I have logged in and out numerous times trying to g...
Casual Listener
402 Views
2 replies
0 likes
I was suddenly logged out and couldn't log back in using Facebook. I had to make a new account using an email and password but now every song I've ever saved and all my friends are gone, as my account is somehow missing now.
I was suddenly logged out and couldn't log back in using Facebook. I had to make a new account using an email and password but now every song I've ever saved and all my friends are gone, as my accoun...
Not applicable
878 Views
2 replies
0 likes
I have been deducted for subscription but it must be for a previous account I had. How can i access my previous account because I'm being charged and I cannot use it ?
I have been deducted for subscription but it must be for a previous account I had. How can i access my previous account because I'm being charged and I cannot use it ?
Spotify Star
317 Views
1 replies
0 likes
I have a big problem. I paid and I'm still free even my pay was charged twice in my statement! Please I need a solution!
I have a big problem. I paid and I'm still free even my pay was charged twice in my statement! Please I need a solution!
Casual Listener
242 Views
2 replies
0 likes
I was a premium user and I received an invitation from my father to join his family plan but for some reasons I subscribed to a new family plan instead. How can I revert this transaction and not being charged on my credit card for a family plan?
I was a premium user and I received an invitation from my father to join his family plan but for some reasons I subscribed to a new family plan instead. How can I revert this transaction and not bein...
Spotify Star
190 Views
1 replies
0 likes
i got premium from Fido. and i just saw there is a family thign for the spotify. how can i get that?
i got premium from Fido. and i just saw there is a family thign for the spotify. how can i get that?
Spotify Star
233 Views
1 replies
0 likes
AYUDA URGENTE POR FAVOR!Necesito urgentemente cancelar el periodo de prueba de 3 meses de premium x el que pagué 0.99€.En la oferta se me dijo que podría cancelar cuando quisiese. Y ahora la página no me da la opción.
AYUDA URGENTE POR FAVOR! Necesito urgentemente cancelar el periodo de prueba de 3 meses de premium x el que pagué 0.99€. En la oferta se me dijo que podría cancelar cuando quisiese. Y ahora la pági...
Roadie
1082 Views
1 replies
0 likes
