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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Moderator
76015 Views
28 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
93579 Views
9 replies
2 likes
I can't put in a date for delivery on a gift card!
I can't put in a date for delivery on a gift card!
Music Fan
220 Views
1 replies
0 likes
Hi! Boyfriend and I have a family account and LOVE our discover weekly. Still, he's not that into my music and I'd like for it to have no effect on what our discover weekly playlist sounds like. Do I need to go offline in order to listen to the music...
Hi! Boyfriend and I have a family account and LOVE our discover weekly. Still, he's not that into my music and I'd like for it to have no effect on what our discover weekly playlist sounds like. Do I...
Music Fan
487 Views
1 replies
0 likes
im paying for the premium service yet im only able to get the free service. I think I may need to cancel and be refunded.
im paying for the premium service yet im only able to get the free service. I think I may need to cancel and be refunded.
124 Views
0 replies
0 likes
Why I cannot get a spotify premium for 3 months? Is this for all subscribers like for example, I have subscribed for the past 2 months and wasn't able to pay the current month and then spotify had to pause it. Now I wanted to renew but spotify said t...
Why I cannot get a spotify premium for 3 months? Is this for all subscribers like for example, I have subscribed for the past 2 months and wasn't able to pay the current month and then spotify had to...
Spotify Star
390 Views
3 replies
0 likes
Well, I bought a one month subscription from a third party merchant (DOKU), but at the end of the transaction, right when I should've gotten the receipt, the transaction failed (atleast on Spotify's side) but I got charged in DOKU. Thankfully they ke...
Well, I bought a one month subscription from a third party merchant (DOKU), but at the end of the transaction, right when I should've gotten the receipt, the transaction failed (atleast on Spotify's ...
210 Views
0 replies
0 likes
Hi dear Spotifiers, Recently my account got blocked for not paying a bill. Instead of receiving an reminder, my account got blocked instantly with the message 'Contact Spotify to unblock'. Since there is no way to contact Spotify, I am trying it thro...
Hi dear Spotifiers, Recently my account got blocked for not paying a bill. Instead of receiving an reminder, my account got blocked instantly with the message 'Contact Spotify to unblock'. S...
Community Legend
451 Views
1 replies
0 likes
What a family plan member, must do for connect back its device to the family account? Upon the reinstall or reset app or device change, they are lost the premium condition and got bak to the free mode. They don´t remember their password or even user ...
What a family plan member, must do for connect back its device to the family account? Upon the reinstall or reset app or device change, they are lost the premium condition and got bak to the ...
Community Legend
294 Views
1 replies
0 likes
Hi!I've got an premium account registred on an e-mail that no longer exists. I've also lost my details to log in. I'm being charged for this obviuosly and I can´t find a way to close the account. Any ideas? I've contacted spotify but got no reply / T...
Hi! I've got an premium account registred on an e-mail that no longer exists. I've also lost my details to log in. I'm being charged for this obviuosly and I can´t find a way to close the accou...
Casual Listener
241 Views
2 replies
0 likes
I have made this new account so I could get in contact I believe I am being charged for an account I cant even acess or use. I would love to cancel my subscription as soon as possible.
I have made this new account so I could get in contact I believe I am being charged for an account I cant even acess or use. I would love to cancel my subscription as soon as possible.
Community Legend
516 Views
2 replies
0 likes
Hello, my name is Lashelle, and I have been a Spotify member since 2013. I upgraded to regular premium 12/29/2014 and since then my payments were due on the 29th of each month. I upgraded to Family Premium on 5/29/2016 and my payments continued comin...
Hello, my name is Lashelle, and I have been a Spotify member since 2013. I upgraded to regular premium 12/29/2014 and since then my payments were due on the 29th of each month. I upgraded to Family P...
Casual Listener
512 Views
2 replies
0 likes
I signed up for the 30 day trial, I've been charged before 30 days, and I've been charged 2 times on 2 different cards and I would like to know what to do about getting a refund on both cards??? I cancelled the subscription 2 days ago and my card got...
I signed up for the 30 day trial, I've been charged before 30 days, and I've been charged 2 times on 2 different cards and I would like to know what to do about getting a refund on both cards??? I ca...
161 Views
0 replies
0 likes
If I got charged for the regular $9.99 bc my year of student was out of date and didn't know it and I have now changed it back to student can I get my $5 back?
If I got charged for the regular $9.99 bc my year of student was out of date and didn't know it and I have now changed it back to student can I get my $5 back?
Spotify Star
177 Views
1 replies
0 likes
i downloaded spotify and tried to take advantage of the 3 months of premium service for 99 cents.i entered my card info and i got an error message saying oops it looks like your banking provider is having a bad day.dont worry no money was charged to ...
i downloaded spotify and tried to take advantage of the 3 months of premium service for 99 cents.i entered my card info and i got an error message saying oops it looks like your banking provider is h...
Spotify Star
190 Views
1 replies
0 likes
who can help me?some months ago i went to tunisia and spotify said that in my country is not allowed, can i do something? with the premium version will work?
who can help me? some months ago i went to tunisia and spotify said that in my country is not allowed, can i do something? with the premium version will work?
Spotify Star
394 Views
1 replies
0 likes
Hey, a few regular costomers get an offer for Premium for 3 month for only 9.99€. I cant get this offer when I try to buy Premium.
Hey, a few regular costomers get an offer for Premium for 3 month for only 9.99€. I cant get this offer when I try to buy Premium.
Community Legend
351 Views
3 replies
0 likes
Acording to the screenshot attached, my Spotify is showing ads on top of the player even with my Premium account active. Any idea what's going on? Thank you in advance. OS: Kubuntu Linux 16.10
Acording to the screenshot attached, my Spotify is showing ads on top of the player even with my Premium account active. Any idea what's going on? Thank you in advance. OS: Kubuntu ...
Casual Listener
233 Views
2 replies
0 likes
Eu gostaria de saber porque eu tive duas cobranças no mês de novembro,isso está certo ? Gostaria de saber ...
Eu gostaria de saber porque eu tive duas cobranças no mês de novembro,isso está certo ? Gostaria de saber ...
Spotify Star
192 Views
1 replies
0 likes
Please see the attached image. I paid to see no ads and that is still an advert as far as im concerned. I have tried turning off 'show announcements about new releases' in my settings but it still shows.
Please see the attached image. I paid to see no ads and that is still an advert as far as im concerned. I have tried turning off 'show announcements about new releases' in my settings but it...
135 Views
0 replies
0 likes
I subscribe to the promo after receiving an email that I could get premium for P129 for three months. But when I checked at my profile it says that I'm only subscribe for a month. What happened? How can I get what was emailed to me?
I subscribe to the promo after receiving an email that I could get premium for P129 for three months. But when I checked at my profile it says that I'm only subscribe for a month. What happened? How ...
233 Views
0 replies
0 likes
Hi, I hope somebody can help me: For almost three weeks I haven't received any emails about new releases by the artists I follow. I have checked my settings (mobile and computer) and everything is alright there. I also don't have anything in the junk...
Hi, I hope somebody can help me: For almost three weeks I haven't received any emails about new releases by the artists I follow. I have checked my settings (mobile and computer) and everything is al...
Casual Listener
252 Views
2 replies
0 likes
