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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • kafkaU
  • Newbie
  • 414013 Views
  • 965 replies
  • 108 likes
  • Account
  • 414013 Views
  • 965 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1180872 Views
  • 119 replies
  • 115 likes
  • Account
  • 1180872 Views
  • 119 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 101361 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 101361 Views
  • 68 replies
  • 10 likes

hacked!!!!

Dear Spotify Support Team,I am writing to express my extreme frustration and anger regarding repeated unauthorized access to my Spotify account. Despite numerous password resets and ensuring that I log out from all devices, someone from India continu...

  • Visitor
  • Dear Spotify Support Team, I am writing to express my extreme frustration and anger regarding repeated unauthorized access to my Spotify account. Despite numerous password resets and ensuring that I...
  • Maxim
  • Spotify Star
  • 194 Views
  • 1 replies
  • 0 likes
  • 194 Views
  • 1 replies
  • 0 likes

Account suspended as monthly payment failed on 12th April ..

Gave a new credit card , looks like I have to wait until 12th May to use Sotify , is this normal?

  • Visitor
  • Gave a new credit card , looks like I have to wait until 12th May to use Sotify , is this normal?
  • Maxim
  • Spotify Star
  • 117 Views
  • 1 replies
  • 0 likes
  • 117 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't add login methods to my account?

I am trying to add a login via email and password, but I keep getting an error message when I get to the password section. I have tried the same via google, but same error message. I removed the facebook login option, but when trying to add it back i...

  • Visitor
  • I am trying to add a login via email and password, but I keep getting an error message when I get to the password section. I have tried the same via google, but same error message. I removed the ...
  • wyfyr
  • Newbie
  • 1103 Views
  • 2 replies
  • 0 likes
  • 1103 Views
  • 2 replies
  • 0 likes

Address with 1/2

My new address has a 1/2 because it's a duplex and spotify doesn't recognize it as a valid address. How do I update my address?

  • Visitor
  • My new address has a 1/2 because it's a duplex and spotify doesn't recognize it as a valid address.  How do I update my address?
  • Callec00
  • Visitor
  • 225 Views
  • 2 replies
  • 1 likes
  • Account
  • 225 Views
  • 2 replies
  • 1 likes

Forgot password and no longer have access to email associated with the account

I was recently logged out of my Spotify account and have forgotten my password. I no longer have access to the email associated with my account so I am unable to reset my password and therefore I have no access to my account. What can I do? I keep ge...

  • Visitor
  • I was recently logged out of my Spotify account and have forgotten my password. I no longer have access to the email associated with my account so I am unable to reset my password and therefore I hav...
  • Not applicable
  • 593 Views
  • 4 replies
  • 0 likes
  • Account
    Login
  • 593 Views
  • 4 replies
  • 0 likes

Superuser Contribution Why don't I have AI DJ yet?

I'm in Australia, on a family plan and everyone else in my family has had the DJ feature for several weeks now, but I still don't. I've tried on iOS and desktop, updating and reinstalling the app, logging out/in, looking through the Playback settings...

  • Newbie
  • I'm in Australia, on a family plan and everyone else in my family has had the DJ feature for several weeks now, but I still don't. I've tried on iOS and desktop, updating and reinstalling the app, ...
  • ARCOOOO
  • Newbie
  • 2974 Views
  • 14 replies
  • 1 likes
  • 2974 Views
  • 14 replies
  • 1 likes

I cant change settings when connected to speakers.

I cant change any of the settings when i connect. It also resrts everything so i cant put on sleep timer.

  • Visitor
  • I cant change any of the settings when i connect. It also resrts everything so i cant put on sleep timer.
  • Luan
  • Spotify Star
  • 224 Views
  • 1 replies
  • 0 likes
  • 224 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payment type changed, Klarna still wants payment

PlanFamilyCountryGermanyDeviceDiv. AppleOperating SystemDiv. IOS My Question or IssueI have changed my payment type on your platform from klarna to paypal. Paypal has charged the fee correctly, nonetheless Klarna mentions the bill as open and will pr...

  • Casual Listener
  •   Plan Family Country Germany Device Div. Apple Operating System Div. IOS   My Question or Issue I have changed my payment type on your platform from klarna to paypal. Paypal has...
  • Mel74
  • Visitor
  • 362 Views
  • 5 replies
  • 1 likes
  • Subscription
  • 362 Views
  • 5 replies
  • 1 likes

Superuser Contribution Playlist likes/follows disappeared overnight

PlanPremiumCountryUnited StatesDevice(iPhone 7)Operating System(iOS 10) My Question or IssueI made a collaborative playlist for some of my friends (which is an aspect of Spotify I LOVE), and I had 22 likes on it last night (1/20/2021) at around 11pm....

  • Casual Listener
  • Plan Premium Country United States Device (iPhone 7) Operating System (iOS 10)   My Question or Issue I made a collaborative playlist for some of my friends (which is an aspect of Spot...
  • Joan
  • Moderator
  • 1050 Views
  • 9 replies
  • 0 likes
  • Account
  • 1050 Views
  • 9 replies
  • 0 likes

Superuser Contribution The songs I click on to play are not the right songs......

I am listening to Brandi Carlisle and every song I click on is a totally different song than what the title says. It does it on every song she has. Anyone else having this problem??

  • Newbie
  • I am listening to Brandi Carlisle and every song I click on is a totally different song than what the title says.  It does it on every song she has.  Anyone else having this problem??
  • IISleepyJoeII
  • Visitor
  • 18156 Views
  • 18 replies
  • 1 likes
  • 18156 Views
  • 18 replies
  • 1 likes

Superuser Contribution confirm address premium duo

My partner is adding the same address but is not working.

  • Visitor
  • My partner is adding the same address but is not working.
  • misskittypie
  • Visitor
  • 899 Views
  • 4 replies
  • 0 likes
  • 899 Views
  • 4 replies
  • 0 likes

Delete an account from a turned I need you to deactivate one of myoff phone

I had a Spotify account on my old phone. It was premium. My phone was turned off and I can't get to my account. It keeps sending the password reset to my old phone! I need that old account deleted. I have a new phone and already signed up for a new a...

  • Visitor
  • I had a Spotify account on my old phone. It was premium. My phone was turned off and I can't get to my account. It keeps sending the password reset to my old phone! I need that old account delete...
  • ribezaz
  • Rising Star 1
  • 187 Views
  • 1 replies
  • 1 likes
  • 187 Views
  • 1 replies
  • 1 likes

How to stop getting bot followed ???

Ive been getting bot followed lately 100s of bot follows... i go to block them all and then a week or 2 late more follow me ... f#@king fix this i'm not paying for a service if i keep getting followed botted.. i'm not changing my account either becau...

  • Casual Listener
  • Ive been getting bot followed lately 100s of bot follows... i go to block them all and then a week or 2 late more follow me ... f#@king fix this i'm not paying for a service if i keep getting followe...
  • veari
  • Casual Listener
  • 297 Views
  • 3 replies
  • 2 likes
  • 297 Views
  • 3 replies
  • 2 likes

morcheeba crimson is blocked

Hi! Why Morcheeba Crimson song is blocked for me?

  • Visitor
  • Hi! Why Morcheeba Crimson song is blocked for me?
  • ribezaz
  • Rising Star 1
  • 77 Views
  • 1 replies
  • 1 likes
  • 77 Views
  • 1 replies
  • 1 likes

Superuser Contribution Problemas de pago

Realice el pago por una plataforma y no fue el monto total y no tengo plan premium ni el dinero

  • Visitor
  • Realice el pago por una plataforma y no fue el monto total y no tengo plan premium ni el dinero
  • Vasil
  • Moderator
  • 73 Views
  • 1 replies
  • 0 likes
  • 73 Views
  • 1 replies
  • 0 likes

Superuser Contribution Devices on offline mode

If i log out of all devices on my spotify will it log out the people that are on offline mode too?

  • Visitor
  • If i log out of all devices on my spotify will it log out the people that are on offline mode too? 
  • Vasil
  • Moderator
  • 97 Views
  • 1 replies
  • 0 likes
  • Security
  • 97 Views
  • 1 replies
  • 0 likes

I want my artist account and personal account to be the same.

I am an artist and have uploaded my music over the years through DistroKid. I also have a personal Spotify account that I use and love. I was wondering if I could somehow merge my personal and artist accounts

  • Visitor
  • I am an artist and have uploaded my music over the years through DistroKid. I also have a personal Spotify account that I use and love. I was wondering if I could somehow merge my personal and artist...
  • Maxim
  • Spotify Star
  • 94 Views
  • 1 replies
  • 0 likes
  • 94 Views
  • 1 replies
  • 0 likes