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Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1080538 Views
  • 118 replies
  • 104 likes
  • Account
  • 1080538 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Pawtz
  • Newbie
  • 49962 Views
  • 57 replies
  • 8 likes
  • Account
    Login
    Premium
  • 49962 Views
  • 57 replies
  • 8 likes

Subscribed, but not getting Premium?

If you've paid for Premium but can't use your Premium features (ad-free listening, download music for offline listening, etc.), try the following: Log out and back into your accountOccasionally this is necessary to force a sync of info between your d...

  • Spotify
  • Spotify
  • meahtenoha
  • Spotify
  • 1146426 Views
  • 4840 replies
  • 118 likes
  • Account
    Free
    Premium
    Subscription
  • 1146426 Views
  • 4840 replies
  • 118 likes

Solved!!Superuser Contribution can't log into my account

I have been unable to access one of my spotify accounts. When I tried logging in with Google it gave me a generic error message. When I tried logging in with my email and password it said incorrect credentials even though I am completely sure they ar...

  • Newbie
  • I have been unable to access one of my spotify accounts. When I tried logging in with Google it gave me a generic error message. When I tried logging in with my email and password it said incorrect c...
  • OscarDC
  • Moderator
  • 220 Views
  • 1 replies
  • 0 likes
  • Account
  • 220 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't use spotify

Hello ! I am currently using my friend's spotify family which is located in sweden while i live in france. The problem is on the spotify app i can't log in anymore since i tried to reinstall the app. Before that everything was going well, i could use...

  • Newbie
  • Hello ! I am currently using my friend's spotify family which is located in sweden while i live in france. The problem is on the spotify app i can't log in anymore since i tried to reinstall the ap...
  • Ver
  • Moderator
  • 187 Views
  • 1 replies
  • 0 likes
  • Account
  • 187 Views
  • 1 replies
  • 0 likes

Please stop asking me to reset the password every week

I've got a Family/Premium account and the account out of the 6 that I use personally gets the password reset every week, which is a bit annoying. I get an email saying the password needs to be reset "due to detected suspicious activity".I connect to ...

  • Casual Listener
  • I've got a Family/Premium account and the account out of the 6 that I use personally gets the password reset every week, which is a bit annoying.   I get an email saying the password needs to ...
  • Stefpist
  • Casual Listener
  • 436 Views
  • 5 replies
  • 0 likes
  • Account
  • 436 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify Connect displaying strange device

Plan PremiumCountryGermanyDeviceUlefone Armor 9EOperating SystemAndroid 10 I'm encountering a problem with Spotify connect. Out of nowhere, I can see a strange device in my devices screen, a JBL bluetooth box (beneath the device name it says : "Kim i...

  • Newbie
  •     Plan   Premium Country Germany Device Ulefone Armor 9E Operating System Android 10   I'm encountering a problem with Spotify connect. Out of nowhere, I can see a s...
  • Elena
  • Moderator
  • 345 Views
  • 1 replies
  • 0 likes
  • Security
  • 345 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Someone might access to my account

PlanFreeDevicePC MicrosoftOperating SystemWindows 10 My Question or IssueI did not use Chrome browser to logic Spotify and listen music, but I just found out this week there are multiple times that my Spotify is randomly playing music, but it is conn...

  • Newbie
  • Plan Free Device PC Microsoft Operating System Windows 10   My Question or Issue I did not use Chrome browser to logic Spotify and listen music, but I just found out this week there are ...
  • Elena
  • Moderator
  • 607 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Security
  • 607 Views
  • 1 replies
  • 0 likes

Superuser Contribution If i changed my accounts facebook can i log in with the old one for w different profile?

a long time ago i disconnected my facebook from my spotify even though i could still log in with it???. now i changed my email so it should not be attached to my old facebook at all. however now i need to make a new account with my old facebook. if i...

  • Regular
  • a long time ago i disconnected my facebook from my spotify even though i could still log in with it???. now i changed my email so it should not be attached to my old facebook at all. however now i ne...
  • OscarDC
  • Moderator
  • 419 Views
  • 1 replies
  • 0 likes
  • Login
  • 419 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unblocking 😟

I accidentally blocked a friend and I don't know how to see my blocked list on Spotify. any tip will be appreciated

  • Newbie
  • I accidentally blocked a friend and I don't know how to see my blocked list on Spotify.    any tip will be appreciated 
  • Taylith
  • Rising Star 3
  • 10396 Views
  • 2 replies
  • 1 likes
  • App & Features
    Social & Random
  • 10396 Views
  • 2 replies
  • 1 likes

Superuser Contribution Lost account on Family Subscription

I have a family premium account. One of the members on there is my brother.My emailaddress is, lets say: EMAIL AHis emailaddress is, lets say: EMAIL B I always log in through facebook, but one day I noticed my account was suddenly linked to EMAIL B, ...

  • Newbie
  • I have a family premium account. One of the members on there is my brother. My emailaddress is, lets say: EMAIL A His emailaddress is, lets say: EMAIL B    I always log in through faceb...
  • Kiril
  • Moderator
  • 606 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 606 Views
  • 3 replies
  • 0 likes

Can't Access My Premium Account through Apple ID

Please HELP! I got logged out of my account and when I tried to log in with my email address it took me to an old free account (which I don't need, use, or want). Then I tried logging in to my premium account through my Apple ID and accidentally crea...

  • Not applicable
  • Please HELP! I got logged out of my account and when I tried to log in with my email address it took me to an old free account (which I don't need, use, or want). Then I tried logging in to my premiu...
  • Taylith
  • Rising Star 3
  • 532 Views
  • 3 replies
  • 1 likes
  • Account
    Login
    Premium
  • 532 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Changing my country issue

Hi everyone,I have a problem with changing my region and payment method.I have a premium account (Premium Duo) in Russia because I used to travel a lot there. Recently I came back to my native country - Ukraine. Due to the situation in my country, I ...

  • Casual Listener
  • Hi everyone, I have a problem with changing my region and payment method. I have a premium account (Premium Duo) in Russia because I used to travel a lot there. Recently I came back to my native co...
  • krisevnas
  • Casual Listener
  • 826 Views
  • 2 replies
  • 0 likes
  • Account
  • 826 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Change payment method and country

Hey. Last year I moved to NL from RU and still have Premium in RUB and RU MasterCard. I can't change my region in Profile - the country selector is disabled. Due to the current situation in the world, I want to switch my account to NL and rebuild my ...

  • Casual Listener
  • Hey.  Last year I moved to NL from RU and still have Premium in RUB and RU MasterCard.  I can't change my region in Profile - the country selector is disabled.    Due to the c...
  • Onlinedevel
  • Casual Listener
  • 865 Views
  • 6 replies
  • 1 likes
  • Account
    Subscription
  • 865 Views
  • 6 replies
  • 1 likes

Superuser Contribution Unable to log in and listen to music

Plan Premium Country New York Device Iphone 13 Operating System (iOS 15.3.1 My Question or Issue Haven’t been able to log in for 2 days. I’ve tried logging in using Facebook and email both of which aren’t working. Can someone please help me out.

  • Newbie
  •   Plan Premium Country New York Device Iphone 13 Operating System (iOS 15.3.1   My Question or Issue Haven’t been able to log in for 2 days. I’ve tried logging in usin...
  • Jeremy
  • Moderator
  • 273 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 273 Views
  • 1 replies
  • 0 likes

Superuser Contribution Two Apple ID-Linked Accounts, Can't Access Premium One

The account I'm writing this from is one of my old free accounts. I got logged out of my premium account today during the nationwide glitch. Tried to log back in using my email address and it brought me to this old free account. I logged out and then...

  • Not applicable
  • The account I'm writing this from is one of my old free accounts. I got logged out of my premium account today during the nationwide glitch. Tried to log back in using my email address and it brought...
  • Jeremy
  • Moderator
  • 91 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 91 Views
  • 1 replies
  • 0 likes

I don’t know my email or username

Hi, So basically I was logged out of Spotify and I don’t know what email I used for this account. The picture shows my account which has premium on it, but since I don’t have access to it i’m going to be charged forever. Please help me how to get to ...

7FA83AFA-AA6A-44D3-9258-8BB6C737E27F.png
  • Regular
  • Hi, So basically I was logged out of Spotify and I don’t know what email I used for this account. The picture shows my account which has premium on it, but since I don’t have access to it i’m going t...
  • TreyAnastasio
  • Spotify Star
  • 294 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 294 Views
  • 1 replies
  • 0 likes

Superuser Contribution Login failed

I usually log in via Facebook but it keeps saying login failed on my iPhone. I’m still logged in on my laptop and I can log in via safari. I’ve changed my password like suggested on your Facebook login difficulties page but nothing happens when I try...

  • Newbie
  • I usually log in via Facebook but it keeps saying login failed on my iPhone. I’m still logged in on my laptop and I can log in via safari. I’ve changed my password like suggested on your Facebook log...
  • Elena
  • Moderator
  • 900 Views
  • 6 replies
  • 4 likes
  • App & Features
  • 900 Views
  • 6 replies
  • 4 likes

Superuser Contribution I don't know my username

Hi, can anybody help me get my username? I'm not able to login because I forgot my account and don't know what email I used. I'm paying premium so yeah please

WhatsApp-Image-2022-03-09-at-12.40.20-AM.jpg
  • Regular
  •   Hi, can anybody help me get my username? I'm not able to login because I forgot my account and don't know what email I used. I'm paying premium 😞 so yeah please
  • Jeremy
  • Moderator
  • 411 Views
  • 6 replies
  • 1 likes
  • Account
  • 411 Views
  • 6 replies
  • 1 likes

Superuser Contribution Someone using my spotify? (premium user)

Hello!Earlier tonight when I was going to listen to some music spotify asked me if I wanted to join an active session, it got me confused and I joined, and I can see someone listening to music right now in "main bedroom" with the cast icon.And it say...

  • Regular
  •   Hello! Earlier tonight when I was going to listen to some music spotify asked me if I wanted to join an active session, it got me confused and I joined, and I can see someone listening to ...
  • Kiril
  • Moderator
  • 1213 Views
  • 8 replies
  • 0 likes
  • Account
  • 1213 Views
  • 8 replies
  • 0 likes

I have been hacked and blackmailed

I have been hacked by a scammer that emailed me asking for money in exchange to stop hacking me. I asked your help but you didn't help me and you are no longer replying to my emails. YOU ARE LETTING HIM AWAY WITH MY PERSONAL INFO AND MY CARD. YOU COU...

  • Newbie
  • I have been hacked by a scammer that emailed me asking for money in exchange to stop hacking me. I asked your help but you didn't help me and you are no longer replying to my emails.   YOU ARE...
  • Maxim
  • Spotify Star
  • 327 Views
  • 2 replies
  • 1 likes
  • Account
    Security
  • 327 Views
  • 2 replies
  • 1 likes

Can't recover account.

Today, while listening to Mac Miller, my account was hacked (mainly password was changed). Unfortunately, I don't have access of the email linked to it nor remember how it goes at all. I contacted Spotify twice and they haven't gave me a good respons...

  • Casual Listener
  • Today, while listening to Mac Miller, my account was hacked (mainly password was changed). Unfortunately, I don't have access of the email linked to it nor remember how it goes at all. I contacted Sp...
  • DancingMachine58
  • Casual Listener
  • 1376 Views
  • 5 replies
  • 0 likes
  • Account
    Security
  • 1376 Views
  • 5 replies
  • 0 likes

Superuser Contribution Discontinue Spotify account

Hi, please help to discontinue the subscription for the payment $14.99. Reference number P19DC86E0D Stockholm.sorry I don’t remember which email address this account was attached to. regards,Angelina021-839308

  • Newbie
  • Hi, please help to discontinue the subscription for the payment $14.99. Reference number P19DC86E0D Stockholm. sorry I don’t remember which email address this account was attached to.   regar...
  • Novy
  • Moderator
  • 327 Views
  • 1 replies
  • 0 likes
  • Discovery & Promo
  • 327 Views
  • 1 replies
  • 0 likes