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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 4023 Views
  • 0 replies
  • 9 likes
  • Security
  • 4023 Views
  • 0 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • chiccawith2cs
  • Visitor
  • 462075 Views
  • 974 replies
  • 110 likes
  • Account
  • 462075 Views
  • 974 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1204480 Views
  • 119 replies
  • 117 likes
  • Account
  • 1204480 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 112465 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 112465 Views
  • 72 replies
  • 12 likes

Google Sign In Issue

PlanFree/PremiumCountryUSADevice(Web)Operating System(Windows 10) My Question or IssueI cannot sign in with my google account. After clicking the sign in with google button an error messages appears that says "oops something went wrong". I have tried...

  • Newbie
  • Plan Free/Premium Country USA Device (Web) Operating System (Windows 10)   My Question or Issue I cannot sign in with my google account. After clicking the sign in with google button a...
  • Not applicable
  • 1411 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 1411 Views
  • 2 replies
  • 0 likes

I wanna see my 2023 Spotify wrapped chart, is it possible?

I want to see the Spotify wrapped of the year 2023, not the playlist but the chart that shows most played song and top 5 artist and other stuff

  • Visitor
  • I want to see the Spotify wrapped of the year 2023, not the playlist but the chart that shows most played song and top 5 artist and other stuff
  • Maxim
  • Spotify Star
  • 154 Views
  • 1 replies
  • 0 likes
  • 154 Views
  • 1 replies
  • 0 likes

Can you own multiple Spotify accounts?

Can you own multiple accounts or is it against the Terms?I could not find this information explicitly.I do not intend to use multiple accounts to get multiple times the free trial. Thanks

  • Newbie
  • Can you own multiple accounts or is it against the Terms? I could not find this information explicitly. I do not intend to use multiple accounts to get multiple times the free trial.   Thanks
  • Maxim
  • Spotify Star
  • 143 Views
  • 1 replies
  • 0 likes
  • Account
  • 143 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why does Spotify keep resetting my password?

PlanFreeCountryGermany In my currenty job most of the internet sites are blocked and just a few sites are whitelisted. One of them is spotify, which I use to listen to music and podcasts. But like every 1 or 2 weeks Spotify keeps resetting my passwor...

  • Newbie
  • Plan Free Country Germany   In my currenty job most of the internet sites are blocked and just a few sites are whitelisted. One of them is spotify, which I use to listen to music and podcas...
  • LucaBumble
  • Casual Listener
  • 10182 Views
  • 30 replies
  • 2 likes
  • Login
  • 10182 Views
  • 30 replies
  • 2 likes

Tengo dos cuentas de Spotify y quiero dejar solo una

Me descuentan a través de la compañía telefónica y también a través de mi tarjeta de crédito

  • Visitor
  • Me descuentan a través de la compañía telefónica y también a través de mi tarjeta de crédito
  • Jose_M
  • Spotify Star
  • 137 Views
  • 1 replies
  • 0 likes
  • 137 Views
  • 1 replies
  • 0 likes

Superuser Contribution i have a premium duo account but i can't log in the mother account.

Hello, I'm in a spotify premium duo. From yesterday i can't log in on the mother account (snip-moderator edit) because i don't know the email. Can i change the email of the account please?Thanks

  • Visitor
  • Hello, I'm in a spotify premium duo. From yesterday i can't log in on the mother account (snip-moderator edit) because i don't know the email. Can i change the email of the account please? Thanks
  • Eni
  • Moderator
  • 184 Views
  • 1 replies
  • 0 likes
  • Account
  • 184 Views
  • 1 replies
  • 0 likes

Pub malgré abonnement duo premium

Bonjour on a pris duo premium ... Moi je n' ai pas de pub et mon conjoint en a plein ... Que faire ?

  • Casual Listener
  • Bonjour on a pris duo premium ... Moi je n' ai pas de pub et mon conjoint en a plein ... Que faire ? 
  • Macarenajolie
  • Regular
  • 222 Views
  • 1 replies
  • 0 likes
  • 222 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't log into Spotify mobile app because it says I'm offline

PlanFree CountryNigeria DeviceGionee S11 lite (Android) My Question or IssueI am unable to log in the Spotify mobile app. After each failed attempt I get the error message that says I'm offline. I have tried logging in through Facebook, using my user...

  • Casual Listener
  • Plan Free   Country Nigeria   Device Gionee S11 lite (Android)    My Question or Issue I am unable to log in the Spotify mobile app. After each failed attempt I get the ...
  • Yoyoyo9-
  • Visitor
  • 12124 Views
  • 30 replies
  • 1 likes
  • Login
  • 12124 Views
  • 30 replies
  • 1 likes

Music pauses every 30 seconds when i dont have private session on

It happens every time I don't have my private session on. When I logged into a different Spotify account, everything worked normally, so it's a problem on my main account. I tried uninstalling and reinstalling but it didn't work. Please help Thanks.

  • Newbie
  • It happens every time I don't have my private session on. When I logged into a different Spotify account, everything worked normally, so it's a problem on my main account. I tried uninstalling and re...
  • Macarenajolie
  • Regular
  • 139 Views
  • 1 replies
  • 0 likes
  • 139 Views
  • 1 replies
  • 0 likes

Superuser Contribution change country and keep family plan

payment failed suddenly? tells me that payment method does not match country, but i cannot change the country and keep the family plan? what can i do?whenever i try to change the country to switzerland it tells me that i am not allowd to have the fam...

  • Regular
  • payment failed suddenly? tells me that payment method does not match country, but i cannot change the country and keep the family plan? what can i do? whenever i try to change the country to switzer...
  • tomgonza
  • Newbie
  • 581 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 581 Views
  • 2 replies
  • 0 likes

I get charged and miss account details

I get charged monthly and have no idea what account that is.Please share details. Thanks Details: payment via paypaltext: Spotify AB, Ihr Einkauf bei Spotify AB EREF: MREF: CRED: IBAN: BIC:

  • Casual Listener
  • I get charged monthly and have no idea what account that is. Please share details. Thanks  Details:  payment via paypal text:  <removed sensitive info> Spotify AB, Ihr Einka...
  • Byak
  • Visitor
  • 645 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 645 Views
  • 3 replies
  • 0 likes

Forgot password and no longer have access to email associated with the account

I was recently logged out of my Spotify account and have forgotten my password. I no longer have access to the email associated with my account so I am unable to reset my password and therefore I have no access to my account. What can I do? I keep ge...

  • Visitor
  • I was recently logged out of my Spotify account and have forgotten my password. I no longer have access to the email associated with my account so I am unable to reset my password and therefore I hav...
  • Not applicable
  • 2081 Views
  • 6 replies
  • 0 likes
  • Account
    Login
  • 2081 Views
  • 6 replies
  • 0 likes

Superuser Contribution I wish to transfer everything from one account to another new one I created

Hello to the kind support crew,I have recently gotten a new Spotify account. As such I wish to transfer the following from the old one to the new one:1. Email2.Library3.Taste profile (if possible)

  • Visitor
  • Hello to the kind support crew, I have recently gotten a new Spotify account. As such I wish to transfer the following from the old one to the new one: 1. Email 2.Library 3.Taste profile (if poss...
  • Joan
  • Moderator
  • 291 Views
  • 1 replies
  • 0 likes
  • 291 Views
  • 1 replies
  • 0 likes

Superuser Contribution Comment me connecter sur mon iphone avec un autre compte Spotify?

PlanFree/Premium premiumCountry France Device Iphone 13(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.)IOS 16.3My Question or Issuecomment me connecter sur Spotify avec un autre compte, autre ...

  • Visitor
  • Plan Free/Premium premium Country France   Device Iphone 13 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) IOS 16.3 My...
  • Joan
  • Moderator
  • 297 Views
  • 3 replies
  • 0 likes
  • Account
  • 297 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • My Question or Issue I have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States...
  • Maria
  • Moderator
  • 112465 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 112465 Views
  • 72 replies
  • 12 likes

not my listening history 🥲

Someone got into my spotify account while i was on vacation somehow, and they listened to a bunch of stuff that i wouldn’t. 2 days. now all my suggested playlists are messed up, i keep getting songs that don’t make sense. is there a way to delete the...

  • Newbie
  • Someone got into my spotify account while i was on vacation somehow, and they listened to a bunch of stuff that i wouldn’t. 2 days. now all my suggested playlists are messed up, i keep getting songs ...
  • jacuzzip
  • Newbie
  • 200 Views
  • 1 replies
  • 1 likes
  • 200 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Family Account login error: "Please try again later"

Hi Spotify communityI can't get a link from a Premium Family account to work on any of my devices (MacBook Pro 2021, iPhone X Pro). I'm currently on a Premium Duo, but want to change to the Family one.So, I get the link, login to my profile, add the ...

  • Newbie
  • Hi Spotify community I can't get a link from a Premium Family account to work on any of my devices (MacBook Pro 2021, iPhone X Pro). I'm currently on a Premium Duo, but want to change to the Fa...
  • TosTek
  • Visitor
  • 1925 Views
  • 5 replies
  • 0 likes
  • Account
    Login
    Premium
  • 1925 Views
  • 5 replies
  • 0 likes

hacked!!!!

Dear Spotify Support Team,I am writing to express my extreme frustration and anger regarding repeated unauthorized access to my Spotify account. Despite numerous password resets and ensuring that I log out from all devices, someone from India continu...

  • Visitor
  • Dear Spotify Support Team, I am writing to express my extreme frustration and anger regarding repeated unauthorized access to my Spotify account. Despite numerous password resets and ensuring that I...
  • Ralbix
  • Newbie
  • 509 Views
  • 2 replies
  • 0 likes
  • 509 Views
  • 2 replies
  • 0 likes

Changed accounts without permission

Hi everybody, i got an issue. Today i received an email notifying me that spotify changed my email, without my permission, i didnt even asked to change. They changed it to an old email that i had and now doesnt even exist and i don´t even have the pa...

  • Newbie
  •   Hi everybody, i got an issue. Today i received an email notifying me that spotify changed my email, without my permission, i didnt even asked to change. They changed it to an old email that i...
  • Maxim
  • Spotify Star
  • 99 Views
  • 1 replies
  • 0 likes
  • Account
  • 99 Views
  • 1 replies
  • 0 likes