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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Moderator
76050 Views
28 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
93658 Views
9 replies
2 likes
For some months now, I've happily used a 1,99 USD Premium Account.It should have automatically charged the full fare on my cc.But, instead, it decided I'm a free user.Annoyed with the bug, but willing to overpass it, I have been trying to subscribe a...
For some months now, I've happily used a 1,99 USD Premium Account. It should have automatically charged the full fare on my cc. But, instead, it decided I'm a free user. Annoyed with the bug, but ...
Newbie
882 Views
2 replies
0 likes
Was misslead with the 3 month offer for 99p as this was only for individual premium members think it would be a good idea to offer this to family premium as well even if it was a bit more money as I could have had 3 months individual for 99p i have s...
Was misslead with the 3 month offer for 99p as this was only for individual premium members think it would be a good idea to offer this to family premium as well even if it was a bit more money as I ...
244 Views
0 replies
0 likes
Problem: the date format is YEAR-MONTH-DAY, which is backwards from every other form in existence. But, most importantly, there are no instructions as to this format--I had to search online to find it after failing on every other format I could think...
Problem: the date format is YEAR-MONTH-DAY, which is backwards from every other form in existence. But, most importantly, there are no instructions as to this format--I had to search online to ...
Newbie
1765 Views
1 replies
0 likes
When the Trial ends, will my three months then kick in or will I be charged again?
When the Trial ends, will my three months then kick in or will I be charged again?
Casual Listener
363 Views
1 replies
0 likes
Music Fan
386 Views
1 replies
0 likes
Why cant I get that new 3 month Premium discount? Makes no sense, you want to get new customers, I get it, but why punish your loyal customers who have been subbed for several months already? Makes me sad and honesly, Im not sure whether I want to co...
Why cant I get that new 3 month Premium discount? Makes no sense, you want to get new customers, I get it, but why punish your loyal customers who have been subbed for several months already? Ma...
Community Legend
355 Views
3 replies
0 likes
I have been charged twice for premium on my credit card today and still am only on free! HELP!!! - Spotify Case # 06938311
I have been charged twice for premium on my credit card today and still am only on free! HELP!!! - Spotify Case # 06938311
Community Legend
313 Views
3 replies
0 likes
I can't login Spotify. I tried to connected with facebook but it doesn't work . When I connected with Facebook , this page was like that. What can I do? What is the problem. Please. Can you help me?
I can't login Spotify. I tried to connected with facebook but it doesn't work . When I connected with Facebook , this page was like that. What can I do? What is the problem. Please. Can you help me? ...
Community Legend
423 Views
3 replies
0 likes
Hey, whenever I put in my payment info into Spotify for premium (regular) it comes with this message every time:"Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use another payment m...
Hey, whenever I put in my payment info into Spotify for premium (regular) it comes with this message every time: "Oops, seems your card or payment provider is having a bad day. Don't worry, no mon...
Casual Listener
330 Views
2 replies
0 likes
I upgraded to Premium Family and cannot locate the button to invite family members residing in my household. I added names/addresses to confirm their address. I read prior posts (troubleshooting) and cancelled then renewed my subscription in hopes of...
I upgraded to Premium Family and cannot locate the button to invite family members residing in my household. I added names/addresses to confirm their address. I read prior posts (troubles...
Community Legend
265 Views
1 replies
0 likes
Hi, I am receiving e-mails stating that my subscription payment through Paypal has failed. This has been working perfectly for many months, but apparently just stopped. If this is not some sort of scam to get try and get my payment details, can someo...
Hi, I am receiving e-mails stating that my subscription payment through Paypal has failed. This has been working perfectly for many months, but apparently just stopped. If this is not some s...
Community Legend
375 Views
1 replies
0 likes
I'm trying to use my PayPal to get 3 months of premium for 99 cents, but when I click "Accept and Pay", I'm just redirected back to where I select my method of payment, and the payment does not go through.
I'm trying to use my PayPal to get 3 months of premium for 99 cents, but when I click "Accept and Pay", I'm just redirected back to where I select my method of payment, and the payment does not go th...
Community Legend
253 Views
1 replies
0 likes
Community Legend
207 Views
1 replies
0 likes
So I just bought Spotify premium on the safari on my iPhone and it went through but then I went back to my app and it still doesn't work. Any ideas?
So I just bought Spotify premium on the safari on my iPhone and it went through but then I went back to my app and it still doesn't work. Any ideas?
Community Legend
187 Views
1 replies
0 likes
I don't know how to cancel my account
I don't know how to cancel my account
Community Legend
213 Views
1 replies
0 likes
I can't search for any songs on either my iphone or mac. It says an error occured and I should search again. I have tried multiple times over the past hour or two...
I can't search for any songs on either my iphone or mac. It says an error occured and I should search again. I have tried multiple times over the past hour or two...
Roadie
330 Views
3 replies
0 likes
Compre la prueba de 3 meses por 0,99, el caso es que me han cobrado 9,99 hace 4 dias y el email no me notifico y me gustaria que me devolviesen mi dinero , ya que yo no acepte volver a pagar en ningun momento y no quiero tener spotify premium. Buy th...
Compre la prueba de 3 meses por 0,99, el caso es que me han cobrado 9,99 hace 4 dias y el email no me notifico y me gustaria que me devolviesen mi dinero , ya que yo no acepte volver a pagar en ningu...
Roadie
386 Views
1 replies
0 likes
SOY NUEVA EN SPOTIFY, QUISIERA APROVECHAR LA OFERTA DE 3 MESES POR 9 PESOS, QUIERO REALIZAR EL PAGO CON LA TARJETA DE MI NOVIO, EL YA A PAGADO SPOTIFY PREMIUM CON SU TARJETA, AL USARLA SI ME HARAN VALIDA LA PROMOCION, ES QUE NO CUENTO CON NINGUN OTRA...
SOY NUEVA EN SPOTIFY, QUISIERA APROVECHAR LA OFERTA DE 3 MESES POR 9 PESOS, QUIERO REALIZAR EL PAGO CON LA TARJETA DE MI NOVIO, EL YA A PAGADO SPOTIFY PREMIUM CON SU TARJETA, AL USARLA SI ME HARAN VA...
Roadie
712 Views
1 replies
0 likes
Ontem foi cobrado 10 reais e hoje 1,99 e eu estou com a assinatura free ainda. Não entendi essas cobranças.
Ontem foi cobrado 10 reais e hoje 1,99 e eu estou com a assinatura free ainda. Não entendi essas cobranças.
Roadie
193 Views
1 replies
0 likes
