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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Moderator
75957 Views
28 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
93383 Views
9 replies
2 likes
Hello,I upgraded to premium via the spotify app and this is now also on premium. But I have no idea what email address is used, as I did not get a confirmation mail. I checked the the user folder on my phone, but the username doesn't make any sense. ...
Hello, I upgraded to premium via the spotify app and this is now also on premium. But I have no idea what email address is used, as I did not get a confirmation mail. I checked the the u...
Community Legend
247 Views
1 replies
0 likes
I recently updated my student discount so I could get Spotify premium for a 2nd year and would be charged £4.99 a month. However after a few months of being charged £4.99 it has suddenly started charging me £9.99 a month?Can anyone help with this?
I recently updated my student discount so I could get Spotify premium for a 2nd year and would be charged £4.99 a month. However after a few months of being charged £4.99 it has suddenly started char...
Community Legend
271 Views
1 replies
0 likes
I bought spotify for 1 year for 10 dollars canadien 3 months ago but now it says i dont have premium i tried every thing the people at spotify said it still is not working pls help and i bought it trough playstation
I bought spotify for 1 year for 10 dollars canadien 3 months ago but now it says i dont have premium i tried every thing the people at spotify said it still is not working pls help and i bought it tr...
Community Legend
214 Views
1 replies
0 likes
Hello, Within the last hour, I have purchased Spotify premium for it's 99 cent Thanksgiving deal. My girlfriend really wanted it too, so I decided to buy it for her off the same card, only to realize that I was not allowed to since I was paying for m...
Hello, Within the last hour, I have purchased Spotify premium for it's 99 cent Thanksgiving deal. My girlfriend really wanted it too, so I decided to buy it for her off the same card, only t...
Community Legend
246 Views
1 replies
0 likes
have the same problem,Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use another payment method.
have the same problem, Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use another payment method.
Community Legend
223 Views
1 replies
0 likes
Ive just done my payment, confirmed my credit card number and all, received the bill on my credit card company mobile app and no premium service was added to my account. Thats frustrating!
Ive just done my payment, confirmed my credit card number and all, received the bill on my credit card company mobile app and no premium service was added to my account. Thats frustrating! 😞
Community Legend
243 Views
1 replies
0 likes
there is this glitch happening to me where I follow the artist I listen to and then it says I don't follow them is this a glitch or a bug?
there is this glitch happening to me where I follow the artist I listen to and then it says I don't follow them is this a glitch or a bug?
Newbie
857 Views
3 replies
0 likes
Helooi tried to get premium account, but loading screen dont stop... how can i solve this ?please help me
Heloo i tried to get premium account, but loading screen dont stop... how can i solve this ? please help me
Community Legend
254 Views
1 replies
0 likes
thats the problem im struggling with for around 3 days.when i try to buy spotify premium, it takes the money and sends me back to the payment section.After a few minutes, it refunds my money back with no premium subscription Any help ?(i've tried 3 t...
thats the problem im struggling with for around 3 days.when i try to buy spotify premium, it takes the money and sends me back to the payment section.After a few minutes, it refunds my money back wit...
Community Legend
238 Views
1 replies
0 likes
I canceled my account three months ago and you have taken payments out for the last three months and I don't understand why. I request you refund my money for the last three months and you do it today or I will be contacting my lawyer.
I canceled my account three months ago and you have taken payments out for the last three months and I don't understand why. I request you refund my money for the last three months and you do it toda...
Community Legend
388 Views
1 replies
0 likes
So I've recently made a new account, and I've just tried upgrading to premium, and it's come up with a message like 'You already have an offer on this account' and it isn't letting me upgrade, so I tried again and the same message came up, however I'...
So I've recently made a new account, and I've just tried upgrading to premium, and it's come up with a message like 'You already have an offer on this account' and it isn't letting me upgrade, so I t...
Community Legend
467 Views
1 replies
0 likes
Me too. I was charged but im still not in premium. I have an email that i was charged but then when i click to start the premium its notw working
Me too. I was charged but im still not in premium. I have an email that i was charged but then when i click to start the premium its notw working
Community Legend
288 Views
1 replies
0 likes
Hello! I pay a premium acount on november 10th, and on recent days I just realised that my acount becomes as a free user. I have the recibe with the correct data (user and email, and this is the sale data that appears on my Spotify Android app and on...
Hello! I pay a premium acount on november 10th, and on recent days I just realised that my acount becomes as a free user. I have the recibe with the correct data (user and email, and this is the sale...
Community Legend
241 Views
1 replies
0 likes
Suddenly, my account has downgraded from premium to free. Can you explain the reason?
Suddenly, my account has downgraded from premium to free. Can you explain the reason?
Community Legend
290 Views
1 replies
0 likes
Hi there, I log in with facebook. I wanted to make use of the separate password feature for different devices, but was unable to have a password link emailed as my account shows no email address. I do have two email addresses attached to my facebook ...
Hi there, I log in with facebook. I wanted to make use of the separate password feature for different devices, but was unable to have a password link emailed as my account shows no ema...
Community Legend
260 Views
1 replies
0 likes
i have no spotify account with a certain email. but on my original spotify account (with a different email) i try to change it with the certain email, but it seems like it's taken when i know it's not. help me?
i have no spotify account with a certain email. but on my original spotify account (with a different email) i try to change it with the certain email, but it seems like it's taken when i know it's no...
Community Legend
326 Views
1 replies
0 likes
Hello! I have a big problem with my account: I usually use Facebook to login, but the email address linked to my profile is an old one that I can't access anymore... Therefore I wanted to change it to my current one, but 1) It says it's taken (becaus...
Hello! I have a big problem with my account: I usually use Facebook to login, but the email address linked to my profile is an old one that I can't access anymore... Therefore I wanted to ch...
Community Legend
301 Views
1 replies
0 likes
I just subscribed for Family Premium and invited my daughter and wife. My daughters invite went through but my wifes did not. I tried to do a password reset using her e-mail address and I get the message e-mail not associated with her account. The e-...
I just subscribed for Family Premium and invited my daughter and wife. My daughters invite went through but my wifes did not. I tried to do a password reset using her e-mail address an...
Community Legend
333 Views
1 replies
0 likes
Alright so, long time ago i created my spotify account with my facebook, but nowdays i realize how toxic facebook is ,and i really wanna deactivate it,. but i cant cuz i'll be unable to log in spotify . So, could i maybe register a new account and ha...
Alright so, long time ago i created my spotify account with my facebook, but nowdays i realize how toxic facebook is ,and i really wanna deactivate it,. but i cant cuz i'll be unable to log in spotif...
Community Legend
291 Views
1 replies
0 likes
Hello! Got an issue that I suppose must have been posted before. I did look beforehand and tried various methods but no luck. Downloaded the Spotify app on my iPhone and logged in/joined with my Facebook account. Few months ago I made a secondary Fac...
Hello! Got an issue that I suppose must have been posted before. I did look beforehand and tried various methods but no luck. Downloaded the Spotify app on my iPhone and logged in/j...
Community Legend
216 Views
1 replies
0 likes
