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Solved!! i can’t change the country

hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country

Newbie

Joan

Moderator

76361 Views

28 replies

0 likes

  • 76361 Views
  • 28 replies
  • 0 likes

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

94189 Views

9 replies

2 likes

Account
Login
  • 94189 Views
  • 9 replies
  • 2 likes

Superuser Contribution present 2016?

Recebi um e-mail mas em um que nao uso mais o spotify dizendo que poderia usar Premium por 3 meses por R$,99. Gostaria de saber se posso usar ou se poderiam me mandar um e-mail (gabiiracema@hotmail.com) na conta atual que estou usando pois tentei e n...

Newbie

Recebi um e-mail mas em um que nao uso mais o spotify dizendo que poderia usar Premium por 3 meses por R$,99. Gostaria de saber se posso usar ou se poderiam me mandar um e-mail (gabiiracema@hotmail.c...

Alejandro_C

Spotify Legend

178 Views

1 replies

0 likes

Account
Premium
  • 178 Views
  • 1 replies
  • 0 likes

Superuser Contribution No access to old email that spotify is registrated on.

No access to old email that spotify is registrated on. How to move account to new email and with no access to old email. BRRobin

Newbie

No access to old email that spotify is registrated on.  How to move account to new email and with no access to old email.   BR Robin

mulleykahlia

Casual Listener

409 Views

4 replies

0 likes

  • 409 Views
  • 4 replies
  • 0 likes

Superuser Contribution Aylık premium ücreti

Merhaba, Premium hesap kullanım ücreti 9,99 tl iken neden benden 12,99 tl kesiliyor. Baktığımda uzun zamandır bunun devam ettiğini gördüm. Bir yanlışlık varsa fazla kesilen ücretlerin iadesini talep ediyorum. Yardımcı olur musunuz?

Newbie

Merhaba,   Premium hesap kullanım ücreti 9,99 tl iken neden benden 12,99 tl kesiliyor. Baktığımda uzun zamandır bunun devam ettiğini gördüm. Bir yanlışlık varsa fazla kesilen ücretlerin iadesi...

Alejandro_C

Spotify Legend

297 Views

1 replies

0 likes

  • 297 Views
  • 1 replies
  • 0 likes

Superuser Contribution Boleto e promoção de 3 meses

Gostaria de saber se é possível pagar com boleto a promoção de R$1,99 para 3 meses de uso do spotify.Também gostaria de saber por que não consigo assina-la.Obrigado

Newbie

Gostaria de saber se é possível pagar com boleto a promoção de R$1,99 para 3 meses de uso do spotify. Também gostaria de saber por que não consigo assina-la. Obrigado

Alejandro_C

Spotify Legend

254 Views

1 replies

0 likes

  • 254 Views
  • 1 replies
  • 0 likes

Problems with Subscription

Hi, I'm Antongiulio and I have a problem with using my subscription to Spotify. I received 1 free year of Premium in last February from Vodafone, and until yesterday the account worked. From today my account says that my subscription is a Free one, a...

Newbie

Hi, I'm Antongiulio and I have a problem with using my subscription to Spotify. I received 1 free year of Premium in last February from Vodafone, and until yesterday the account worked. From today my...

Maxim

Spotify Star

250 Views

1 replies

0 likes

  • 250 Views
  • 1 replies
  • 0 likes

Cancel Subscription

Hello,I mistakenly subscribed to the wrong account today. I have attempted to cancel the subscription. I would like to ask if the amount will be refunded. Please help. Thanks

Newbie

Hello, I mistakenly subscribed to the wrong account today. I have attempted to cancel the subscription. I would like to ask if the amount will be refunded.   Please help. Thanks

Maxim

Spotify Star

281 Views

1 replies

0 likes

  • 281 Views
  • 1 replies
  • 0 likes

Adding a person to my new premium family plan

I subscribed from a premium family plan yesterday. I went back today to add my family members and can not figure out how. I can't find the link option anymore. HELP PLEASE!

Newbie

I subscribed from a premium family plan yesterday. I went back today to add my family members and can not figure out how. I can't find the link option anymore. HELP PLEASE!

Maxim

Spotify Star

276 Views

1 replies

0 likes

Premium
Subscription
  • 276 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Username & photo dont show on Mac app

Using latest MacOS and version of Spotify, I sign in with Facebook. My username shows as a number and I see a default profile pic. One potential issue that may be causing the profile pic not to display is that I have a video as my Facebook "profile p...

Casual Listener

Using latest MacOS and version of Spotify, I sign in with Facebook. My username shows as a number and I see a default profile pic. One potential issue that may be causing the profile pic not to displ...

Alejandro_C

Spotify Legend

360 Views

1 replies

0 likes

Account
Login
Other
  • 360 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Xbox One app

Recently I have changed my password due to a broken phone. On the web it is no problem to log in, hence my apprearance here. But the app does not see to work on my Iphone or Ipad. Frustrated already renewed my password many times. Can someone help?

Newbie

Recently I have changed my password due to a broken phone. On the web it is no problem to log in, hence my apprearance here. But the app does not see to work on my Iphone or Ipad. Frustrated already ...

Alejandro_C

Spotify Legend

575 Views

1 replies

0 likes

Login
Premium
  • 575 Views
  • 1 replies
  • 0 likes

Superuser Contribution Password for my devices

I can't set A password on my devices. Every time I get An error Message when I set A new password kindly regards, Robert Lichtenberg

Visitor

I can't set A password on my devices. Every time I get An error Message when I set A new password   kindly regards,   Robert Lichtenberg

Alejandro_C

Spotify Legend

243 Views

1 replies

0 likes

  • 243 Views
  • 1 replies
  • 0 likes

Superuser Contribution Device password

So, tried to set a device password, but when I try to make a new password I get an error saying that there was a problem setting my password. Can someone help me out? I wanna use spotify on my Squeezebox Boom, but my current account wont let me becau...

Newbie

So, tried to set a device password, but when I try to make a new password I get an error saying that there was a problem setting my password. Can someone help me out? I wanna use spotify on my Squeez...

Alejandro_C

Spotify Legend

290 Views

1 replies

0 likes

  • 290 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ability to Delete Radio Stations

I want to cancel my free premium spotify because I can't get it work. 

Newbie

I want to cancel my free premium spotify because I can't get it work.  

Alejandro_C

Spotify Legend

211 Views

1 replies

0 likes

  • 211 Views
  • 1 replies
  • 0 likes

Superuser Contribution Already have Spotify Premium + Headspace, can I take part in the offer?

Hi, I already have both Premium and Headspace, can I still use the combo offer on https://www.spotify.com/se/headspace/ . And will my current data in both accounts get preserved or will I get a new account and there by losing the data I have in them?

Casual Listener

Hi, I already have both Premium and Headspace, can I still use the combo offer on  https://www.spotify.com/se/headspace/ . And will my current data in both accounts get preserved or will I ...

fireird82

Casual Listener

722 Views

2 replies

0 likes

  • 722 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can't link account to Facebook

Whenever I try to hit connect to Facebook just goes black then doesn't do anything. I have a new phone, old phone's doing the same thing.I tried to check if my Facebook account is linked to any other accounts by trying to log in using my Facebook acc...

Casual Listener

Whenever I try to hit connect to Facebook just goes black then doesn't do anything. I have a new phone, old phone's doing the same thing. I tried to check if my Facebook account is linked to any o...

Alejandro_C

Spotify Legend

312 Views

3 replies

0 likes

Account
  • 312 Views
  • 3 replies
  • 0 likes

Abbonamento attraverso Vodafone

Non riesco ad ottenere spotify premium attraverso l'offerta di Vodafone (Italia) qualcuno mi aiuti

Newbie

Non riesco ad ottenere spotify premium attraverso l'offerta di Vodafone (Italia) qualcuno mi aiuti

Alexgiga

Casual Listener

3957 Views

7 replies

2 likes

Premium
  • 3957 Views
  • 7 replies
  • 2 likes