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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

285573 Views

529 replies

34 likes

Account
Free
  • 285573 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13582 Views

6 replies

11 likes

Security
  • 13582 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

539521 Views

990 replies

114 likes

Account
  • 539521 Views
  • 990 replies
  • 114 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129525 Views

74 replies

12 likes

Account
Login
Premium
  • 129525 Views
  • 74 replies
  • 12 likes

I got changed from premium to free after 3 months

I bought spotify for 1 year for 10 dollars canadien 3 months ago but now it says i dont have premium i tried every thing the people at spotify said it still is not working pls help and i bought it trough playstation

Newbie

I bought spotify for 1 year for 10 dollars canadien 3 months ago but now it says i dont have premium i tried every thing the people at spotify said it still is not working pls help and i bought it tr...

crematedman

Community Legend

169 Views

1 replies

0 likes

Account
Free
Premium
Subscription
  • 169 Views
  • 1 replies
  • 0 likes

Paid for premium twice that was not recieved.

Hello, Within the last hour, I have purchased Spotify premium for it's 99 cent Thanksgiving deal. My girlfriend really wanted it too, so I decided to buy it for her off the same card, only to realize that I was not allowed to since I was paying for m...

Newbie

Hello,   Within the last hour, I have purchased Spotify premium for it's 99 cent Thanksgiving deal. My girlfriend really wanted it too, so I decided to buy it for her off the same card, only t...

crematedman

Community Legend

189 Views

1 replies

0 likes

  • 189 Views
  • 1 replies
  • 0 likes

Re: Can't buy Premium

have the same problem,Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use another payment method.

Newbie

have the same problem, Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use another payment method.

crematedman

Community Legend

182 Views

1 replies

0 likes

  • 182 Views
  • 1 replies
  • 0 likes

Payment

Ive just done my payment, confirmed my credit card number and all, received the bill on my credit card company mobile app and no premium service was added to my account. Thats frustrating!

Newbie

Ive just done my payment, confirmed my credit card number and all, received the bill on my credit card company mobile app and no premium service was added to my account. Thats frustrating! 😞

crematedman

Community Legend

192 Views

1 replies

0 likes

  • 192 Views
  • 1 replies
  • 0 likes

Superuser Contribution Artist Following Glitch

there is this glitch happening to me where I follow the artist I listen to and then it says I don't follow them is this a glitch or a bug?

Regular

there is this glitch happening to me where I follow the artist I listen to and then it says I don't follow them is this a glitch or a bug?

CrazyDiamond

Newbie

706 Views

3 replies

0 likes

Other
  • 706 Views
  • 3 replies
  • 0 likes

Cant get premium acc

Helooi tried to get premium account, but loading screen dont stop... how can i solve this ?please help me

Casual Listener

Heloo i tried to get premium account, but loading screen dont stop... how can i solve this ? please help me

crematedman

Community Legend

186 Views

1 replies

0 likes

  • 186 Views
  • 1 replies
  • 0 likes

Spotify Takes Money And Refunds It Back

thats the problem im struggling with for around 3 days.when i try to buy spotify premium, it takes the money and sends me back to the payment section.After a few minutes, it refunds my money back with no premium subscription Any help ?(i've tried 3 t...

Newbie

thats the problem im struggling with for around 3 days.when i try to buy spotify premium, it takes the money and sends me back to the payment section.After a few minutes, it refunds my money back wit...

crematedman

Community Legend

186 Views

1 replies

0 likes

  • 186 Views
  • 1 replies
  • 0 likes

Mad

I canceled my account three months ago and you have taken payments out for the last three months and I don't understand why. I request you refund my money for the last three months and you do it today or I will be contacting my lawyer.

Newbie

I canceled my account three months ago and you have taken payments out for the last three months and I don't understand why. I request you refund my money for the last three months and you do it toda...

crematedman

Community Legend

331 Views

1 replies

0 likes

  • 331 Views
  • 1 replies
  • 0 likes

Spotify premium not working.

So I've recently made a new account, and I've just tried upgrading to premium, and it's come up with a message like 'You already have an offer on this account' and it isn't letting me upgrade, so I tried again and the same message came up, however I'...

Newbie

So I've recently made a new account, and I've just tried upgrading to premium, and it's come up with a message like 'You already have an offer on this account' and it isn't letting me upgrade, so I t...

crematedman

Community Legend

416 Views

1 replies

0 likes

  • 416 Views
  • 1 replies
  • 0 likes

Re: Charged even if 9kr for 3 month was not accepted

Me too. I was charged but im still not in premium. I have an email that i was charged but then when i click to start the premium its notw working

Newbie

Me too. I was charged but im still not in premium. I have an email that i was charged but then when i click to start the premium its notw working

crematedman

Community Legend

244 Views

1 replies

0 likes

  • 244 Views
  • 1 replies
  • 0 likes

My premium account becomes a free account.

Hello! I pay a premium acount on november 10th, and on recent days I just realised that my acount becomes as a free user. I have the recibe with the correct data (user and email, and this is the sale data that appears on my Spotify Android app and on...

Newbie

Hello! I pay a premium acount on november 10th, and on recent days I just realised that my acount becomes as a free user. I have the recibe with the correct data (user and email, and this is the sale...

crematedman

Community Legend

198 Views

1 replies

0 likes

Account
Premium
Subscription
  • 198 Views
  • 1 replies
  • 0 likes

Downgrade spotify premium

Suddenly, my account has downgraded from premium to free. Can you explain the reason?

Newbie

Suddenly, my account has downgraded from premium to free. Can you explain the reason?

crematedman

Community Legend

191 Views

1 replies

0 likes

  • 191 Views
  • 1 replies
  • 0 likes

Not picking up any email from facebook

Hi there, I log in with facebook. I wanted to make use of the separate password feature for different devices, but was unable to have a password link emailed as my account shows no email address. I do have two email addresses attached to my facebook ...

Newbie

Hi there,    I log in with facebook. I wanted to make use of the separate password feature for different devices, but was unable to have a password link emailed as my account shows no ema...

crematedman

Community Legend

231 Views

1 replies

0 likes

  • 231 Views
  • 1 replies
  • 0 likes

Email won't chane

i have no spotify account with a certain email. but on my original spotify account (with a different email) i try to change it with the certain email, but it seems like it's taken when i know it's not. help me?

Newbie

i have no spotify account with a certain email. but on my original spotify account (with a different email) i try to change it with the certain email, but it seems like it's taken when i know it's no...

crematedman

Community Legend

275 Views

1 replies

0 likes

  • 275 Views
  • 1 replies
  • 0 likes

Problem with email address

Hello! I have a big problem with my account: I usually use Facebook to login, but the email address linked to my profile is an old one that I can't access anymore... Therefore I wanted to change it to my current one, but 1) It says it's taken (becaus...

Newbie

Hello!   I have a big problem with my account: I usually use Facebook to login, but the email address linked to my profile is an old one that I can't access anymore... Therefore I wanted to ch...

crematedman

Community Legend

255 Views

1 replies

0 likes

  • 255 Views
  • 1 replies
  • 0 likes

E-mail not associated with Account

I just subscribed for Family Premium and invited my daughter and wife. My daughters invite went through but my wifes did not. I tried to do a password reset using her e-mail address and I get the message e-mail not associated with her account. The e-...

Newbie

I just subscribed for Family Premium and invited my daughter and wife.  My daughters invite went through but my wifes did not.   I tried to do a password reset using her e-mail address an...

crematedman

Community Legend

305 Views

1 replies

0 likes

Account
  • 305 Views
  • 1 replies
  • 0 likes

Changing account registered with facebook to a new one.

Alright so, long time ago i created my spotify account with my facebook, but nowdays i realize how toxic facebook is ,and i really wanna deactivate it,. but i cant cuz i'll be unable to log in spotify . So, could i maybe register a new account and ha...

Visitor

Alright so, long time ago i created my spotify account with my facebook, but nowdays i realize how toxic facebook is ,and i really wanna deactivate it,. but i cant cuz i'll be unable to log in spotif...

crematedman

Community Legend

253 Views

1 replies

0 likes

Account
  • 253 Views
  • 1 replies
  • 0 likes

Wrong Facebook account.

Hello! Got an issue that I suppose must have been posted before. I did look beforehand and tried various methods but no luck. Downloaded the Spotify app on my iPhone and logged in/joined with my Facebook account. Few months ago I made a secondary Fac...

Newbie

Hello!   Got an issue that I suppose must have been posted before. I did look beforehand and tried various methods but no luck.   Downloaded the Spotify app on my iPhone and logged in/j...

crematedman

Community Legend

160 Views

1 replies

0 likes

Account
Login
  • 160 Views
  • 1 replies
  • 0 likes

Wrong name

Hi! I recently re-subscribed to Spotify Premium, and now i see that my name is wrong. it says that im "Jason Smith", but im not... all the other credentials are correct though... anyone seen this before?

Newbie

Hi!   I recently re-subscribed to Spotify Premium, and now i see that my name is wrong. it says that im "Jason Smith", but im not... all the other credentials are correct though... anyone seen...

crematedman

Community Legend

202 Views

1 replies

0 likes

  • 202 Views
  • 1 replies
  • 0 likes

Account blocked

hello, after i failed the payment for my premium account, i tried to go back to free use and then my account got blockedaccount name: rick winkelaccount link: https://open.spotify.com/user/1149148533 can someone help me with this please?

Newbie

hello,   after i failed the payment for my premium account, i tried to go back to free use and then my account got blocked account name: rick winkel account link: https://open.spotify.c...

crematedman

Community Legend

237 Views

1 replies

0 likes

  • 237 Views
  • 1 replies
  • 0 likes