Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I recently discovered a second account linked to my PayPal that I did not sign up for and that I have not used. I have been charged for this second unknown account t since 11/27/15. Is there any way to call and talk to a real person to fix this? I fe...
Hi everybody, I have a problem with my account access. I have just downloaded Spotify for mac but when I put my password the response is ERROR 3. I tried to change password, dowload again but it doesn't work. anyone can help me about it?thanks Mattia
Hello my friend,I want to buy premium but ı can not becuse I've got a problem. I am waiting for 1 hours but that nothing changes. holding this screenwhat should I do?
I'd like to do something simple. Purchase a gift subscription. Problem is, the delivery date. I just says "invalid format". Most websites have a calendar that pops up and you pick a date. I want it to be today, October 1 2016. So either 10/01/2016 or...
Man I'm seriously sick of this. I had premium spotify, my credit card was working, as soon as I decided to pay premium again with my SAME credit card, which by the way it is working, I've bought online recently at several websites, it won't let me ge...
Hi, I bought premium a few days ago but it doesn't work. I tried logging out, and also deleting and installing the app again. My money is paid, but I am not able to use premium!
I had created my account 3 month ago. I took premium account for 3 month for 1eur (there smth like discount). But after this month i wanted to cancel it and start premium for family for 10.99eur. But today Spotify removed from my balance 6.99eur. Wha...
Hi! I cancelled my subscription and i want to resubscribe it again because i learned that it ends on oct 26. And its just oct 1 rn!! Does Resubscribing it mean that i have to pay again?
I have accidentally set up two monthly credit card payments (for different amounts) for the same Spotify premium account. I have cancelled one of them with my bank, but don't know how to notify Spotify about this so that they do not cancel the Spotif...
I started with the premium so I could listen to my music offline..as I often travel to places with no cell reception. It worked fine but now when I log into my account, it says I am signed up with Spotify free but yet I am charged every month for it ...
Can I continue my trial after canceling my subscribtion. Becuase I want to change it into family plan without costing extra money.
I canceled my premium subscription and still got charged I switched to Apple Music as it gets newer music faster then Spotify. I want a refund cause I do not like Spotify and I didn't intend to Pay for another month.
Greetings! I tried contacting support directly but they seem to ignore me... It was several years since I used Spotify. Now I'm leaving in a different country. When I try to change country settings only one option is available - Netherlands, and I ne...
My son has got Spotify-Premium account and he got new phone and he cannot log in, because he does not remember his password. We cannot request for his password because we do not remember which email-address is connected to his Spotify account. He onl...
Hi,I would like to start a family premium subscription. But my mum and my sister live in Spain and I live in France.Is it possible ?Thank you.Kind regards,Cecilia.
I have premium. I can log in from a deskto using chrome or IE, but I cannot log in on my ipad or iphone. I have also successfully logged in on one other device (a web-connected stereo). The error message says "either username or password is incorrect...
A few days ago I closed session on my phone and when I tried to log in once again it didn't let me, it said that "that email already had an account", I thought I was doing it wrong so I did it again and again several times with no success... I've eve...
Hi, I am from the UK but currently working in Taiwan. I cannot login Spotify since it is unable to use abroad. I do not want to change my profile coutry to Taiwan. I would like to remain my playlist within British music instead of Taiwanese. Please h...
Hi there, I have one account with all my playlists, followers, premium version etc, but this account is not connected to facebook so I can't see my friends and such. The other account is activated through Facebook but has no playlists, no followers a...
Hi i get the invite to join as spotify family member .Than i had some problems with token , it did not work so i was playing around and by mistake i hit family plan so spotify register me as Admin ( no paymet metods were linked nor made ).How do i ch...