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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

84970 Views

9 replies

2 likes

Account
Login
  • 84970 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

662263 Views

13 replies

4 likes

Account
  • 662263 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

744465 Views

18 replies

29 likes

  • 744465 Views
  • 18 replies
  • 29 likes

How do I link a track released by a label to my artist page ?

I top lined a track for a DJ which was then released by label on Spotify. I have asked the Dj and Label to link the track to my artist page but this has not been done. Is there another way I can get the track linked? This has happened twice to me-My ...

Visitor

I top lined a track for a DJ which was then released by label on Spotify. I have asked the Dj and Label to link the track to my artist page but this has not been done. Is there another way I can get ...

Maxim

Spotify Star

514 Views

1 replies

0 likes

  • 514 Views
  • 1 replies
  • 0 likes

Solved!! Priscila

[sensitive info removed]@gmail.com

Visitor

[sensitive info removed]@gmail.com

Maxim

Spotify Star

339 Views

1 replies

0 likes

  • 339 Views
  • 1 replies
  • 0 likes

Superuser Contribution I want to sync my two accounts, one is linked to mail and other to phone no

One account is linked to my mail id andother to my phone, i use these two on two different devices and want to sync these accounts

Visitor

One account is linked to my mail id andother to my phone, i use these two on two different devices and want to sync these accounts

Not applicable

2086 Views

2 replies

0 likes

  • 2086 Views
  • 2 replies
  • 0 likes

Superuser Contribution j ai plusieurs page spotify comment les associer

j ai plusieurs page spotify une crée par moi et une autre par tune core le probleme c est que je n ai plus acces à la page crée par moi meme , je la vois quand je tape mon nom mais ne peux y accedé

Newbie

j ai plusieurs page spotify une crée par moi et une autre par tune core le probleme c est que je n ai plus acces à la page crée par moi meme , je la vois quand je tape mon nom mais ne peux y accedé

Dian

Spotify Legend

241 Views

1 replies

0 likes

  • 241 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student subscription

Hi there, My account has just been debited for spotify premium by an amount of 9,99/month instead of the 4,99/mo because I forgot to renew my student discount, I just verified my status again but if I click on purchase now am I going to be get debite...

Visitor

Hi there,  My account has just been debited for spotify premium by an amount of 9,99/month instead of the 4,99/mo because I forgot to renew my student discount, I just verified my status again ...

Alex

Spotify Legend

231 Views

1 replies

0 likes

Premium
Subscription
  • 231 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playbar

Play bar not able to move in songs. Can someone help with this issue

Visitor

Play bar not able to move in songs. Can someone help with this issue

OscarDC

Moderator

491 Views

1 replies

0 likes

  • 491 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Facebook integration not showing friends or activity

PlanPremiumCountryPortugalDevicePC-LaptopOperating SystemWindows 10 My Question or IssueI know that there is already an identical question to this one:https://community.spotify.com/t5/Accounts/Spotify-friends-activity-empty-not-updating/td-p/5308639 ...

Casual Listener

Plan Premium Country Portugal Device PC-Laptop Operating System Windows 10   My Question or Issue I know that there is already an identical question to this one: https://community.spo...

AlejaR

Moderator

1070 Views

3 replies

0 likes

Account
  • 1070 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't acces to Spotify Account created with phone number

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI've created years ago a spotify account with my phone number, when i changed my cellphone an...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I've cr...

AlejaR

Moderator

556 Views

2 replies

0 likes

Login
  • 556 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Spotify activity appearing on someone else’s device

PlanFree/PremiumCountry DeviceiPhone 14Operating SystemiOS 16 My Question or IssueWhenever I click on an artist or playlist it shows up on his account. have no idea why this is happening as we do not share an account and we are not on a family plan. ...

Casual Listener

Plan Free/Premium Country   Device iPhone 14 Operating System iOS 16   My Question or Issue Whenever I click on an artist or playlist it shows up on his account. have no idea why ...

Yordan

Moderator

3712 Views

10 replies

0 likes

Account
  • 3712 Views
  • 10 replies
  • 0 likes

Superuser Contribution can't find my artist profile in search bar

Hi,I can't find my artist page when i search for my artist name in the search bar (JAN-JAN). I'm a new user and have an upcoming release (already uploaded to Spotify but not yet released). Please help! JAN-JANBasic subscripionIsraelWindows 10,etc.)

Newbie

Hi, I can't find my artist page when i search for my artist name in the search bar (JAN-JAN). I'm a new user and have an upcoming release (already uploaded to Spotify but not yet released). Please h...

cshedd

Visitor

834 Views

2 replies

0 likes

Account
Free
  • 834 Views
  • 2 replies
  • 0 likes

Issues with Premium Account

The username on my premium account is a 10-digit number instead of my email address. Is there a way to correct this? PlanPremiumCountryUSADevice Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

The username on my premium account is a 10-digit number instead of my email address. Is there a way to correct this?   Plan Premium Country USA Device   Operating System (iOS 10, A...

JBayudz

Composer

302 Views

1 replies

0 likes

Account
Login
Premium
  • 302 Views
  • 1 replies
  • 0 likes

Superuser Contribution TV app does not recognize my account details (email and password)

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Mikkpatto

Casual Listener

582 Views

2 replies

0 likes

Login
  • 582 Views
  • 2 replies
  • 0 likes

Account creation by mistake

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have set up a Premium account using gmail on my computer and with chosen name. However, I ...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...

Maxim

Spotify Star

310 Views

1 replies

0 likes

Account
  • 310 Views
  • 1 replies
  • 0 likes

Can't join Premiun Duo

I had payment issues and I accidentally signed up with new account (forgot that I had signed up earlier with Facebook) and sent new Duo request to my boyfriend. Now I can't invite him back to old Duo account. Can we do anything or does he really have...

Newbie

I had payment issues and I accidentally signed up with new account (forgot that I had signed up earlier with Facebook) and sent new Duo request to my boyfriend. Now I can't invite him back to old Duo...

Luan

Spotify Star

327 Views

1 replies

0 likes

Account
Premium
  • 327 Views
  • 1 replies
  • 0 likes

How to dox someone

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Since this just happened to me, be aware that it's very easy to dox someone's account, just ...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...

3709 Views

0 replies

0 likes

Account
  • 3709 Views
  • 0 replies
  • 0 likes

Same account 2 different smartphone

I tried to use my account on my second smartphone but doesnt work, even if i click on a playlist of spotify the message that I read is "this playlist is empty, come back on the homepage"Is it possible to use my account on my business smartphone? I do...

Casual Listener

I tried to use my account on my second smartphone but doesnt work, even if i click on a playlist of spotify the message that I read is "this playlist is empty, come back on the homepage" Is it possi...

Luan

Spotify Star

391 Views

3 replies

0 likes

Account
Premium
  • 391 Views
  • 3 replies
  • 0 likes

Incorrect billing

I have a student premium account but didn’t get an email about needing to renew my eligibility and am getting billed at full price this month. I just redid my eligibility today and it went through successfully and the billing is still showing as pend...

Visitor

I have a student premium account but didn’t get an email about needing to renew my eligibility and am getting billed at full price this month. I just redid my eligibility today and it went through su...

Luan

Spotify Star

288 Views

1 replies

0 likes

Account
Premium
Subscription
  • 288 Views
  • 1 replies
  • 0 likes