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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • maryjane0_0
  • Visitor
  • 397941 Views
  • 947 replies
  • 107 likes
  • Account
  • 397941 Views
  • 947 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1171151 Views
  • 119 replies
  • 112 likes
  • Account
  • 1171151 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 99011 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 99011 Views
  • 68 replies
  • 10 likes

Superuser Contribution Ändra land

Hej!Jag sptify familj, jag försöker bjuda in min fru, men hon får ingen inbjudan via mail!Vad gör jag? Mvh/Falah

  • Newbie
  • Hej! Jag sptify familj, jag försöker bjuda in min fru, men hon får ingen inbjudan via mail! Vad gör jag?   Mvh/Falah
  • Alejandro_C
  • Spotify Legend
  • 221 Views
  • 1 replies
  • 0 likes
  • 221 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problema con subscripcion premium

Hola buenos días. Mi operador de telefonía celular ETB da la opción de tener Spotify premium pagándolo en la factura. Sin embargo ya llevo yo 2 o 3 meses pagando la subscripción sin tener premium y ya cambié mi plan por uno compatible pero en la App ...

  • Newbie
  • Hola buenos días. Mi operador de telefonía celular ETB da la opción de tener Spotify premium pagándolo en la factura. Sin embargo ya llevo yo 2 o 3 meses pagando la subscripción sin tener premium y y...
  • Alejandro_C
  • Spotify Legend
  • 136 Views
  • 1 replies
  • 0 likes
  • 136 Views
  • 1 replies
  • 0 likes

MEMBERSHIP NOT WORKING IM SUPPOSED TO HAVE 2 YEARS FREE !! WITH MY PHONE COMPANY ROGERS !! HELP

I have a free 2 year membership with Spotify and its not working since my phone was reconnected im with Rogers wich was a promo they gave me , I now have adverts after every 5 song played , I can skip songs forwards not backwards !! if I try it keeps...

  • Newbie
  • I have a free 2 year membership with Spotify and its not working since my phone was reconnected im with Rogers wich was a promo they gave me  , I now have adverts after every 5 song played , I c...
  • Maxim
  • Spotify Star
  • 121 Views
  • 1 replies
  • 0 likes
  • 121 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify family logged out

My Spotify family with my friends family doesn't be work anymore but everyone else on the subscription works just fine how can I fix this

  • Newbie
  • My Spotify family with my friends family doesn't be work anymore but everyone else on the subscription works just fine how can I fix this
  • Alejandro_C
  • Spotify Legend
  • 224 Views
  • 1 replies
  • 0 likes
  • 224 Views
  • 1 replies
  • 0 likes

Superuser Contribution studentenrabatt verlängern

Hy, ich bekam eine email, dass mein Studentenrabatt verlängert werden müsste. Über den Link komme ich jedoch nur auf die Seite wo ich einen neuen Account erstellen muss. Auf meiner Account Info steht, dass sich der Account zum Ende des Monats für die...

  • Newbie
  • Hy, ich bekam eine email, dass mein Studentenrabatt verlängert werden müsste. Über den Link komme ich jedoch nur auf die Seite wo ich einen neuen Account erstellen muss. Auf meiner Account Info steht...
  • tomatenlea97
  • Casual Listener
  • 1194 Views
  • 2 replies
  • 1 likes
  • 1194 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Family Subscriptions

Hi i want to start a family subscription for this month but i already have a premium account and the payment for this month was already. If i start the family abo will they debit the whole 15€ for the family account in addition to the 10€ that are al...

  • Newbie
  • Hi  i want to start a family subscription for this month but i already have a premium account and the payment for this month was already. If i start the family abo will they debit the whole...
  • Alejandro_C
  • Spotify Legend
  • 196 Views
  • 1 replies
  • 0 likes
  • 196 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ident Inkasso charging me

I bought a Monthsubscription and cancelled it right in that month. In spotify i have now 2 bills: 0,99€ and 9,99€. The 0,99€ were no problem to pay. Now Klarna said i have to pay 13,94€ because i didnt noticed i had to pay the 9,99€. So i paid the 9,...

  • Casual Listener
  • I bought a Monthsubscription and cancelled it right in that month. In spotify i have now 2 bills: 0,99€ and 9,99€. The 0,99€ were no problem to pay. Now Klarna said i have to pay 13,94€ because i did...
  • Alejandro_C
  • Spotify Legend
  • 312 Views
  • 1 replies
  • 0 likes
  • 312 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unlink Telekom Offer from Spotify Account

Hey Guys, the German Telekom changed thier Spotify-Offer which makes it pretty useless now. So i will no longer use the Telekom-Offer to make my Account premium. Is it possibly to switch my Account to normal Premium without lossing all my Data, like ...

  • Regular
  • Hey Guys,   the German Telekom changed thier Spotify-Offer which makes it pretty useless now. So i will no longer use the Telekom-Offer to make my Account premium.   Is it possibly to s...
  • Alejandro_C
  • Spotify Legend
  • 179 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 179 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium

I was attempting to sign up for premium as a student and was told it couldn't verify me so I went to sign up normally and it worked but it charged my card for the 4.99 student subscription that didn't work and for the 9.99 premium that did work so ho...

  • Newbie
  • I was attempting to sign up for premium as a student and was told it couldn't verify me so I went to sign up normally and it worked but it charged my card for the 4.99 student subscription that didn'...
  • Alejandro_C
  • Spotify Legend
  • 107 Views
  • 1 replies
  • 0 likes
  • 107 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problema

Hola Buenas tardes, en el estatus de mi tarjeta de credito me aparece adyen spotify con un monto de $1188, me gustaria saber de que es esto que me cobraron? por que en mis recibos que aparecen en la cuenta de spotify, no hay ninguno que describa este...

  • Newbie
  • Hola Buenas tardes, en el estatus de mi tarjeta de credito me aparece adyen spotify con un monto de $1188, me gustaria saber de que es esto que me cobraron? por que en mis recibos que aparecen en la ...
  • Alejandro_C
  • Spotify Legend
  • 193 Views
  • 1 replies
  • 0 likes
  • 193 Views
  • 1 replies
  • 0 likes

Superuser Contribution Liberar correo

Necesito que por favor me liberen la cuenta de correo electrónico para separarla de facebook

  • Casual Listener
  • Necesito que por favor me liberen la cuenta de correo electrónico para separarla de facebook
  • Alejandro_C
  • Spotify Legend
  • 849 Views
  • 6 replies
  • 0 likes
  • 849 Views
  • 6 replies
  • 0 likes

Faithfull Spotify Customer for almost 2 years, despretly seeking free premium renewal!!!

As a faithfull customer for almost 2 years, give or take a month here and there, I havent been able to renew my premium accout for a few months, due to unforseen bills. In the past when i had premium, i wasnt able to utilize the extra family member s...

  • Casual Listener
  • As a faithfull customer for almost 2 years, give or take a month here and there, I havent been able to renew my premium accout for a few months, due to unforseen bills. In the past when i had premium...
  • fayannesilvey38
  • Casual Listener
  • 165 Views
  • 2 replies
  • 0 likes
  • Account
    Other
  • 165 Views
  • 2 replies
  • 0 likes

Superuser Contribution Cobro de suscripción premium

Hola que tal muy buenas noches... Tengo un problema con el cobro de mi suscripcion. La cuenta a la que tenia referenciado el cobro se quedo sin fondos por unos dias. quise intentar cambiar la tarjeta de pago pero no me la acepto (Realice 3 intentos) ...

  • Casual Listener
  • Hola que tal muy buenas noches... Tengo un problema con el cobro de mi suscripcion. La cuenta a la que tenia referenciado el cobro se quedo sin fondos por unos dias. quise intentar cambiar la tarjeta...
  • Alejandro_C
  • Spotify Legend
  • 191 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 191 Views
  • 3 replies
  • 0 likes

Trying to upgrade but can't get to payment page

I am trying to upgrade to premium - It says almost there, I click on the selection button to pay by visa/mastercard and nothing happens. My internet is fine and I have tried on my phone and I Pad to with the same result. Any suggestions?

  • Newbie
  • I am trying to upgrade to premium - It says almost there, I click on the selection button to pay by visa/mastercard and nothing happens. My internet is fine and I have tried on my phone and I Pad to ...
  • yunus2796
  • Newbie
  • 1092 Views
  • 32 replies
  • 1 likes
  • 1092 Views
  • 32 replies
  • 1 likes

Wrong password?!

Hi! Today I couldn't log in to my account. It keeps telling me I put the wrong login details in. When I try to login on my mobile phone, I can login successfully, and see all my playlists. But after about 5 seconds, or even less, I'm getting thrown o...

  • Regular
  • Hi!   Today I couldn't log in to my account. It keeps telling me I put the wrong login details in.   When I try to login on my mobile phone, I can login successfully, and see all my...
  • kaelani14
  • Newbie
  • 4192 Views
  • 28 replies
  • 0 likes
  • Account
    Login
    Premium
  • 4192 Views
  • 28 replies
  • 0 likes

Superuser Contribution RAP **bleep** Filter

I'm all about new music, but try as I can, I just can't find any enjoyment in RAP music. I have enough people yelling at me, and the last thing I need yelling at me, is my Spotify. I love the Pop All Day lists, and other lists, but please, please, pl...

  • Casual Listener
  • I'm all about new music, but try as I can, I just can't find any enjoyment in RAP music.  I have enough people yelling at me, and the last thing I need yelling at me, is my Spotify.  I love...
  • codputer
  • Casual Listener
  • 217 Views
  • 2 replies
  • 3 likes
  • Other
    Subscription
  • 217 Views
  • 2 replies
  • 3 likes

Offline playlist

I resently had all offline playlist delete from my iphone after i reached the 3 divice limit that I was not aware off at the time and as the spotify gifs you no option or waring dust deletes all you offline content when opening the app this left me w...

  • Regular
  • I resently had all offline playlist delete from my iphone after i reached the 3 divice limit that I was not aware off at the time and as the spotify gifs you no option or waring dust deletes all...
  • dinomight
  • Spotify Star
  • 178 Views
  • 3 replies
  • 0 likes
  • Premium
  • 178 Views
  • 3 replies
  • 0 likes

PAGAMENTO

3 mesi fa passai a Premium a 1€ , virgolettando la possibilità di NON rinnovare automaticamente una volta concluso il periodo.Detto ciò mi è arrivato ieri l'addebito di 9.99€ (Premium mensile ).Desiderei disattivare premium (anche perché sto per pass...

  • Newbie
  • 3 mesi fa passai a Premium a 1€ , virgolettando la possibilità di NON rinnovare automaticamente una volta concluso il periodo. Detto ciò mi è arrivato ieri l'addebito di 9.99€ (Premium mensile ). D...
  • 78 Views
  • 0 replies
  • 0 likes
  • 78 Views
  • 0 replies
  • 0 likes