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Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1080988 Views
  • 118 replies
  • 104 likes
  • Account
  • 1080988 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Pawtz
  • Newbie
  • 50026 Views
  • 57 replies
  • 8 likes
  • Account
    Login
    Premium
  • 50026 Views
  • 57 replies
  • 8 likes

Subscribed, but not getting Premium?

If you've paid for Premium but can't use your Premium features (ad-free listening, download music for offline listening, etc.), try the following: Log out and back into your accountOccasionally this is necessary to force a sync of info between your d...

  • Spotify
  • Spotify
  • meahtenoha
  • Spotify
  • 1146544 Views
  • 4840 replies
  • 118 likes
  • Account
    Free
    Premium
    Subscription
  • 1146544 Views
  • 4840 replies
  • 118 likes

Signing in

I have been trying to use the free service of Spotify but for some reason it is not possible for me to sign in anymore.after I sight out it was for some reason impossible to sign in again.the app tells me that either the email address or the password...

  • Newbie
  • I have been trying to use the free service of Spotify but for some reason it is not possible for me to sign in anymore. after I sight out it was for some reason impossible to sign in again. the a...
  • OviiiOne
  • Community Legend
  • 156 Views
  • 3 replies
  • 0 likes
  • Login
  • 156 Views
  • 3 replies
  • 0 likes

Extend premium automatically

HiI had premium services for 3months and I did not want to extend my premium. However it extended automatically paid itself from my account. How should I solve this problem? I dont wanna use premium anymore and wanna have refund if possible. Thanks

  • Newbie
  • Hi I had premium services for 3months and I did not want to extend my premium. However it extended automatically paid itself from my account. How should I solve this problem? I dont wanna use premiu...
  • Rockingspotify
  • Music Fan
  • 293 Views
  • 2 replies
  • 1 likes
  • 293 Views
  • 2 replies
  • 1 likes

Spotify Rock Star

Hi guys!I just filled out the Spotify Rock Star application form and I have two questions. One is when and how will I know if I was accepted, and second was if there is any cost to the program.Thank you!

  • Music Fan
  • Hi guys! I just filled out the Spotify Rock Star application form and I have two questions. One is when and how will I know if I was accepted, and second was if there is any cost to the program. Th...
  • Maxim
  • Spotify Star
  • 113 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Other
  • 113 Views
  • 1 replies
  • 0 likes

Canceled my account and was charged $9.99 today!!!!!!!!!!!!!!

I'm unemployed right now, I havn't logged into my spotify for months and i've canceled my subscription. I want my $9.99 back and I don't plan on using spotify premium. The payment failed over 15 days ago and I canceled my subscription so I don't know...

  • Newbie
  • I'm unemployed right now, I havn't logged into my spotify for months and i've canceled my subscription. I want my $9.99 back and I don't plan on using spotify premium. The payment failed over 15 days...
  • Maxim
  • Spotify Star
  • 109 Views
  • 1 replies
  • 0 likes
  • 109 Views
  • 1 replies
  • 0 likes

Solved!! Family premium accounts are not recognized as Premium accounts (no Connect possible)

Since the last app updates the spotify family accounts are not recognized as premium accounts any more, what is a drag if you have e.g. 4 Teufel Raumfeld speakers within your appartment and cannot use them anymore as aggregated "Raumfeld zones" with ...

  • Casual Listener
  • Since the last app updates the spotify family accounts are not recognized as premium accounts any more, what is a drag if you have e.g. 4 Teufel Raumfeld speakers within your appartment and cannot us...
  • rurudotorg
  • Casual Listener
  • 148 Views
  • 1 replies
  • 0 likes
  • 148 Views
  • 1 replies
  • 0 likes

My sister cant log use spotify and she is on my family

I have a family account and I just sent my sister a link via email to join. She did. However she still cant use spotify? How do I troubleshoot this? When i try to find her Shes not on there even though she is active on my account.

  • Newbie
  • I have a family account and I just sent my sister a link via email to join. She did. However she still cant use spotify? How do I troubleshoot this? When i try to find her Shes not on there even thou...
  • user-removed
  • Not applicable
  • 155 Views
  • 2 replies
  • 0 likes
  • 155 Views
  • 2 replies
  • 0 likes

Two accounts

I had one Spotify account, when I signed the Spotify family, I have mistakenly created another one. I really wanted to use my previous account/username, not the one that I registered for Spotify family.

  • Visitor
  • I had one Spotify account, when I signed the Spotify family, I have mistakenly created another one. I really wanted to use my previous account/username, not the one that I registered for Spotify fami...
  • Algee
  • Roadie
  • 123 Views
  • 4 replies
  • 0 likes
  • Account
  • 123 Views
  • 4 replies
  • 0 likes

Solved!! Discount Family Australia 17.99 vs 11.99

currently being charged $17.99 but new promotion offers the same for $11.99.How to get the new price?Should I just cancel the current family plan and start a new onw with a new email address? Sound silly...

  • Casual Listener
  • currently being charged $17.99 but new promotion offers the same for $11.99. How to get the new price? Should I just cancel the current family plan and start a new onw with a new email address? Sou...
  • u309288
  • Casual Listener
  • 9334 Views
  • 4 replies
  • 0 likes
  • Premium
  • 9334 Views
  • 4 replies
  • 0 likes

Solved!! Cant log in even after recovering password

I deleted my Facebook which was associated with my previous account, and I know that there was no way I could use that account without reactivating my Facebook (I hate Facebook, so I knew I would have to make a new account.) I made the new account wi...

  • Newbie
  • I deleted my Facebook which was associated with my previous account, and I know that there was no way I could use that account without reactivating my Facebook (I hate Facebook, so I knew I would hav...
  • Algee
  • Roadie
  • 6777 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 6777 Views
  • 1 replies
  • 0 likes

Email address expired

I usually log in to spotify through my facebook account, but was trying without and noticed that I cannot reset my password as this requires sending the link to a now defunct email address, but in order to change my email address, I need to enter my ...

  • Newbie
  • I usually log in to spotify through my facebook account, but was trying without and noticed that I cannot reset my password as this requires sending the link to a now defunct email address, but in or...
  • Algee
  • Roadie
  • 218 Views
  • 1 replies
  • 0 likes
  • Account
  • 218 Views
  • 1 replies
  • 0 likes

Spotify charged me but I didn't get premium

Spotify charged me for the student discount and my student information was verified, I had a previous account and I checked on that one and the one I have right now and it still says I am on free. I also didn't receive a receipt through my email, it ...

  • Newbie
  • Spotify charged me for the student discount and my student information was verified, I had a previous account and I checked on that one and the one I have right now and it still says I am on free. I ...
  • Algee
  • Roadie
  • 168 Views
  • 1 replies
  • 0 likes
  • 168 Views
  • 1 replies
  • 0 likes

Can I activate two gift cards at once?

Hi there, My brother got me 4 months spotify premium for Xmas. A 3 month gift voucher and a 1 month voucher. I've activated the 3 month one. If I activate the 1 month one now will it just extend my current subscription by one month? Or will I have to...

  • Newbie
  • Hi there,   My brother got me 4 months spotify premium for Xmas. A 3 month gift voucher and a 1 month voucher.   I've activated the 3 month one. If I activate the 1 month one now wi...
  • seraphix
  • Newbie
  • 4364 Views
  • 2 replies
  • 0 likes
  • 4364 Views
  • 2 replies
  • 0 likes

Cant log in on tv?

I'm trying to log into my tv and its not working. Logging in under FB. Logging in under email address. Both ways come up wrong username or password. It's my FB name and same password so it should be working?? Is there something basic I'm not doing......

  • Newbie
  • I'm trying to log into my tv and its not working. Logging in under FB. Logging in under email address. Both ways come up wrong username or password. It's my FB name and same password so it should be ...
  • user-removed
  • Not applicable
  • 98 Views
  • 1 replies
  • 0 likes
  • Login
  • 98 Views
  • 1 replies
  • 0 likes

I cannot join my family's subscription?

Hi, I am not sure why I cannot join Premium for Family - when I click the invite, I get a notification that says I cannot join because of other subscriptions. I literally created this account today. I do not have an apple/itunes account. What can I d...

  • Casual Listener
  • Hi,   I am not sure why I cannot join Premium for Family - when I click the invite, I get a notification that says I cannot join because of other subscriptions.   I literally created th...
  • Algee
  • Roadie
  • 123 Views
  • 3 replies
  • 0 likes
  • 123 Views
  • 3 replies
  • 0 likes

Solved!! Swtiching from Student to Premium

I'm having some trouble switching my account from Student to the Premium monthly payment. I am no longer a student and my card was recently updated to a new number. When I attempt to enter the new number, it tries to verify my student account and fai...

  • Casual Listener
  • I'm having some trouble switching my account from Student to the Premium monthly payment. I am no longer a student and my card was recently updated to a new number. When I attempt to enter the new nu...
  • ubeermensch
  • Casual Listener
  • 140 Views
  • 2 replies
  • 0 likes
  • 140 Views
  • 2 replies
  • 0 likes

My Spotify playlists have disappeared after I imported my Itunes playlists

So I recently got Premium and set up a bunch of new playlists, sorted by genre and in some cases took quite a bit of time to build them. I wanted to add some of my own local music so I imported my iTunes playlists. It worked fine for a while, but the...

  • Casual Listener
  • So I recently got Premium and set up a bunch of new playlists, sorted by genre and in some cases took quite a bit of time to build them.  I wanted to add some of my own local music so I imported...
  • lcoman
  • Newbie
  • 100 Views
  • 1 replies
  • 1 likes
  • Premium
  • 100 Views
  • 1 replies
  • 1 likes

Solved!! Student Discount

Hi! I was wondering how to get a student discount when I already am subscribed to Spotify Premium. Do I have to unsubscribe and resubscribe or is there a way to change my information?

  • Music Fan
  • Hi! I was wondering how to get a student discount when I already am subscribed to Spotify Premium. Do I have to unsubscribe and resubscribe or is there a way to change my information?
  • OviiiOne
  • Community Legend
  • 223 Views
  • 4 replies
  • 0 likes
  • Premium
    Subscription
  • 223 Views
  • 4 replies
  • 0 likes

Spotify's main website thinks I am in sweden, even though my account is listed as in Canada.

I am logged in on the main website. Sorry if this is the wrong place to ask this, but since I dont speak swedish I cant look for help on the troubleshooting section of the main website.

  • Casual Listener
  • I am logged in on the main website. Sorry if this is the wrong place to ask this, but since I dont speak swedish I cant look for help on the troubleshooting section of the main website.
  • fubbemail
  • Casual Listener
  • 699 Views
  • 2 replies
  • 0 likes
  • Account
    Other
  • 699 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Unable to see friends on Friends Feed

Hi there! I have one problem which I could not solve by myself. I hope someone can give an answer for this. I use Facebook as login option however I can not see anyone in my friends feed. I think my account is not linked with Facebook somehow. I trie...

  • Casual Listener
  • Hi there!  I have one problem which I could not solve by myself. I hope someone can give an answer for this. I use Facebook as login option however I can not see anyone in my friends feed. ...
  • MaryS
  • Roadie
  • 293 Views
  • 5 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
  • 293 Views
  • 5 replies
  • 0 likes

Student discount

Spotify is saying that I'm not a student but I am literally sitting in my dorm trying to get it to work. Can someone help?

  • Visitor
  • Spotify is saying that I'm not a student but I am literally sitting in my dorm trying to get it to work. Can someone help?
  • KatesHere
  • Community Legend
  • 112 Views
  • 5 replies
  • 0 likes
  • 112 Views
  • 5 replies
  • 0 likes