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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Visitor
83397 Views
29 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Visitor
104420 Views
10 replies
3 likes
Hi!I have had problems with the connection today in my phone and computer...Im so fed up! I've tried logging out, other browser...(i use spotify web player)and it says "spotify cant connect. trying again..".It also repeat songs but i cant hear it.I j...
Hi! I have had problems with the connection today in my phone and computer... Im so fed up! I've tried logging out, other browser...(i use spotify web player) and it says "spotify cant connect. tr...
Community Legend
235 Views
1 replies
0 likes
I set up my Spotify account when I lived in London, UK and I have continued to pay with a UK debit account. Now that I have moved to back Canada, I am able to switch my Country in my profile fine, however, I would now like to pay with my Canadian cre...
I set up my Spotify account when I lived in London, UK and I have continued to pay with a UK debit account. Now that I have moved to back Canada, I am able to switch my Country in my profile...
Community Legend
386 Views
1 replies
0 likes
Spoiler (Highlight to read) Hello I have just realised, that I have been charged twice a month from both Spotify and Itunes for Spotify Premium for at least the last year. How do I fix this and get my money back? -Mathilde
Hello I have just realised, that I have been charged twice a month from both Spotify and Itunes for Spotify Premium for at least the last year. How do I fix this and get my mon...
Community Legend
359 Views
1 replies
0 likes
Spotify told me I'm abroad and won't let me log in as it says the maximum travel time is 14 days. The things is, I haven't even been abroad! I was at home all along.
Spotify told me I'm abroad and won't let me log in as it says the maximum travel time is 14 days. The things is, I haven't even been abroad! I was at home all along.
Community Legend
818 Views
1 replies
0 likes
I have tried to log in via my facebook and via my email but it says that i cant do that. when I try to set up a new account it says that the email is taken, when I try to reset the password for that email it says that the email is wrong. I cant seem ...
I have tried to log in via my facebook and via my email but it says that i cant do that. when I try to set up a new account it says that the email is taken, when I try to reset the password for that ...
Community Legend
480 Views
1 replies
0 likes
I am having so much trouble signing up family to Sharing. My latest message from my son's email is this and I only just signed him up to spotify today. ---Sorry! We cannot join you to Premium for Family since you have subscribed to Spotify Premium fr...
I am having so much trouble signing up family to Sharing. My latest message from my son's email is this and I only just signed him up to spotify today. ---Sorry! We cannot join you to Prem...
Community Legend
458 Views
1 replies
0 likes
Hi, I have created a spotify account with my old email address and have connected it to my Facebook account which uses a different email address. I would like to change my Spotify account email address to my Facebook one, but it wouldn't let me as it...
Hi, I have created a spotify account with my old email address and have connected it to my Facebook account which uses a different email address. I would like to change my Spotify account email addre...
Community Legend
1025 Views
1 replies
0 likes
I resubscribed my account using a Spotify GiftCard 9.99$ on November, 12. It worked fine till this morning that I discovered Spotify has ignored my subscription and I'm using a free account. Please let me know if anyone knows what to do. Thanks
I resubscribed my account using a Spotify GiftCard 9.99$ on November, 12. It worked fine till this morning that I discovered Spotify has ignored my subscription and I'm using a free account....
Community Legend
315 Views
1 replies
0 likes
I have enough credit to buy monthly premium, but it says that i dont have enough credit. What should i do
I have enough credit to buy monthly premium, but it says that i dont have enough credit. What should i do 😕
Community Legend
331 Views
1 replies
0 likes
Why the text doesn't come along?even though i have sufficient load.
Why the text doesn't come along?even though i have sufficient load.
Community Legend
265 Views
1 replies
0 likes
Is there any way I can log in with my email & password without reactivating my Facebook account. I tried removing the app from my Facebook & when I logged in back with my email & password, my Facebook got reactivated again. Please help me remove my F...
Is there any way I can log in with my email & password without reactivating my Facebook account. I tried removing the app from my Facebook & when I logged in back with my email & password...
Community Legend
405 Views
1 replies
0 likes
I have accidentally change my region into Japan that I am originally stay and based in Indonesia, now I have changed my country to Indonesia again in my country region but I cannot search and play any songs in my spotify apps (android & windows) can ...
I have accidentally change my region into Japan that I am originally stay and based in Indonesia, now I have changed my country to Indonesia again in my country region but I cannot search and play an...
Community Legend
378 Views
1 replies
1 likes
He cambiado la contraseña 10 veces porque no me la reconoce y no puedo iniciar la sesión, ¿alguien sabe que puedo hacer?
He cambiado la contraseña 10 veces porque no me la reconoce y no puedo iniciar la sesión, ¿alguien sabe que puedo hacer?
Newbie
610 Views
3 replies
0 likes
Hey Spotify Community,need help with my spotify offline devices. as I have a bit a lot of devices, such as my phone, tablet, and my laptop. I got another phone and I would love that to go under my offline devices, so what i did is took off my laptop ...
Hey Spotify Community, need help with my spotify offline devices. as I have a bit a lot of devices, such as my phone, tablet, and my laptop. I got another phone and I would love that to go und...
Not applicable
284 Views
2 replies
0 likes
I was charged again after cancellation and there's no number to call which is extremely frustrating
I was charged again after cancellation and there's no number to call which is extremely frustrating
Spotify Star
247 Views
1 replies
0 likes
See screenshot. If I click "subscription", the website tells me to go to the family plan page instead. When I go to the family plan page, I am redirected back to the subscription page.Please help. Thanks,
See screenshot. If I click "subscription", the website tells me to go to the family plan page instead. When I go to the family plan page, I am redirected back to the subscription page. Please help. ...
Casual Listener
284 Views
1 replies
0 likes
Hi I accidentally clicked on the 7 day free premium trial option but I am afraid I will get charged after the 7 days so how can I delete the trial now
Hi I accidentally clicked on the 7 day free premium trial option but I am afraid I will get charged after the 7 days so how can I delete the trial now
Newbie
802 Views
5 replies
0 likes
Okay, so I'm seriously not gonna get a solution here? I asked for help a week ago. Nothing happening. I guess spotify is not for me anymore then?? Today I found a link helping out with changing the country but there was said that to get to there I ha...
Okay, so I'm seriously not gonna get a solution here? I asked for help a week ago. Nothing happening. I guess spotify is not for me anymore then?? Today I found a link helping out with changing the c...
Not applicable
303 Views
1 replies
0 likes
Hey everyone, I really need help. I bought a spotify gift card online and it has not come through my email and I really need it as it is a present for a friend....PLEASE HELP ME X
Hey everyone, I really need help. I bought a spotify gift card online and it has not come through my email and I really need it as it is a present for a friend.... PLEASE HELP ME X
Not applicable
241 Views
1 replies
0 likes
